PRTG Network Monitor and Kaseya Traverse compete in the network management and monitoring category. PRTG appears to have the upper hand in scalability and cost-effectiveness, whereas Kaseya excels in automation and service provider integration.
Features: PRTG Network Monitor is noted for its rapid deployment, detailed network information collection, and integration of custom scripts for monitoring. It offers a wide array of sensors for diverse monitoring needs. Kaseya Traverse stands out with its automation workflow, providing a clear view of the IT stack and integration within service provider environments. Its focus is on simplifying processes through automation.
Room for Improvement: PRTG Network Monitor could benefit from better reporting options, enhanced application monitoring, and more efficient customer support. Users desire a more intuitive dashboard interface and faster tech support responsiveness. Kaseya Traverse requires improvements in reporting, CMDB integration, and lacks robust high-availability features. Its dashboard is seen as basic by some users.
Ease of Deployment and Customer Service: Both products offer flexible deployment for on-premises and cloud setups. PRTG is easy to install, especially in hybrid and private cloud environments, but its support needs improvement due to time differences with Germany-based teams. Kaseya Traverse is praised for straightforward integration and simple support but needs better global customer service due to limited hours and overall service quality.
Pricing and ROI: PRTG Network Monitor is appreciated for its reasonable pricing, particularly for small to mid-sized businesses, with its adaptability and transparency in costs contributing to ROI. However, there's a call for more flexible pricing models. Kaseya Traverse offers a competitive pricing model with a straightforward approach, but some users find it expensive relative to its features. Both solutions provide positive ROI but cater to different budget priorities and scales.
| Product | Market Share (%) |
|---|---|
| PRTG Network Monitor | 3.3% |
| Kaseya Traverse | 0.5% |
| Other | 96.2% |
| Company Size | Count |
|---|---|
| Small Business | 1 |
| Large Enterprise | 7 |
| Company Size | Count |
|---|---|
| Small Business | 59 |
| Midsize Enterprise | 19 |
| Large Enterprise | 49 |
Immediately identify impacted IT services using insights based on rich data analytics of events such as SNMP traps, Windows events and Syslogs. Resolve faults quickly via NetFlow enabled root cause analysis across cloud, on-premise, hybrid cloud and virtualized IT environments.
PRTG Network Monitor runs on a Windows machine within your network, collecting various statistics from the machines, software, and devices which you designate. PRTG comes with an easy-to-use web interface with point-and-click configuration. You can easily share data from it with non-technical colleagues and customers, including via live graphs and custom reports. This will let you plan for network expansion, see what applications are using most of your connection, and make sure that no one is hogging the entire network just to torrent videos.
To monitor a large IT environment, it's important to be able to scale PRTG up. Paessler PRTG Enterprise Monitor includes all the proven capabilities of PRTG Network Monitor, which are enhanced by exclusive ITOps Board for a service-oriented, central overview of multiple PRTG servers.
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