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Keeper Enterprise Password Manager vs Okta Platform comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.1
Keeper Enterprise Password Manager is valued for secure access, time savings, reduced risks, and cost-effective price-performance ratio.
Sentiment score
5.6
Users gain 20%-30% returns from Okta via time savings, automation, improved security, scalability, and reduced IT burdens.
From a pricing perspective, although it was more expensive than the competition, the price-performance ratio was perfect for our business needs.
Delivery Head at Accion Labs
We have our dashboard to log in via Okta Workforce Identity.
Lead Admin Systems at a financial services firm with 10,001+ employees
It has saved approximately 50 to 80 percent of our time.
Application development senior analyst at Accenture
We have seen a 60% reduction in password reset help desk tickets.
System Engineer at a retailer with 10,001+ employees
 

Customer Service

Sentiment score
7.6
Keeper Enterprise's customer service is effective and responsive, with minor delays, users generally find support satisfactory and positive.
Sentiment score
6.8
Users praise Okta Platform's effective customer service, highlighting its helpfulness, expertise, and successful issue resolution despite occasional delays.
It was perfect, and I had no reason to complain.
Delivery Head at Accion Labs
They are very supportive; they just open a ticket, and they support us very professionally.
Staff Infrastructure & Security Engineer at Mozn Systems
We had an issue a couple of years ago that was swiftly resolved by the support team, showing their efficiency.
IT Manager at Clear Channel
We had an issue with the Okta Workforce Identity dashboard once in 2023 when we had an outage, but it recovered in a few minutes.
Business Intelligence Developer at a consultancy with 51-200 employees
 

Scalability Issues

Sentiment score
8.4
Keeper Enterprise Password Manager effectively supports various organization sizes, maintaining performance and scalability under extensive usage and growth.
Sentiment score
7.2
Okta Platform's scalability is praised for supporting thousands of users easily, accommodating diverse environments efficiently, despite occasional challenges.
The scalability part of Okta Customer Identity is fine, there is no blocker and we can upgrade whenever we need.
IT Administrator at a tech vendor with 1,001-5,000 employees
 

Stability Issues

Sentiment score
8.6
Keeper Enterprise Password Manager is praised for reliability, stability, scalability, zero downtime, and excellent support, ensuring long-term viability.
Sentiment score
7.9
Okta Platform is reliable and stable, offering near-perfect uptime with minor disruptions easily resolved, preferred for identity management.
Okta Workforce Identity is a stable product.
Business Intelligence Developer at a consultancy with 51-200 employees
There are no doubts regarding the stability of Okta Customer Identity.
Senior Quality Analyst at YASH Technologies
When you are doing basic things, it is straightforward, but if you are going to be doing workflows, other things, or recon and trust, then there is effort involved, and that is where it gets convoluted.
CISO at a tech services company with 11-50 employees
 

Room For Improvement

Feedback highlights areas for improvement in user experience, offline access, API integration, organization, stability, and cost reduction.
Okta Platform needs enhancements in provisioning, integration, and UI, with suggestions for better pricing, support, and functionality.
If there was a fingerprint option, then only the person who has already added their fingerprint on their mobile phone could access it.
Lead Admin Systems at a financial services firm with 10,001+ employees
Since we started using it in 2019, we have observed numerous enhancements to increase security.
IT Manager at Clear Channel
Integration with Active Directory servers, Cisco routers, and switches is not currently available.
Managing Consultant at a tech vendor with 10,001+ employees
 

Setup Cost

Keeper Enterprise Password Manager offers affordable plans with strong value, catering to individuals, families, and enterprises against cyber threats.
Okta's pricing is moderate and user-based, offering valued security features but can be costly for large organizations and SMBs.
The solution was more expensive than the competition, but considering our business needs, it was perfectly aligned with the price-performance aspect.
Delivery Head at Accion Labs
Despite the cost, it's cheaper than the potential financial loss from a security breach.
IT Manager at Clear Channel
Okta Customer Identity is considered cheaper compared to other tools in the market, such as IBM and CyberArk products.
Managing Consultant at a tech vendor with 10,001+ employees
Regarding costs, I think Okta Platform is more expensive compared to Cisco, but it is less expensive when compared with Oracle.
CISO at a tech services company with 11-50 employees
 

Valuable Features

Keeper Enterprise provides strong security and convenience with cross-platform access, password management, and organization features for teams.
Okta Platform offers SSO, MFA, integration, identity management, scalability, and onboarding to enhance security and productivity in hybrid environments.
The ability to share credentials easily and securely was a big improvement.
Delivery Head at Accion Labs
One of its most valuable features is its easy integration with various applications through its extensive application directory, offering hundreds or thousands of applications ready to configure.
IT Manager at Clear Channel
It offers around eight thousand five hundred out-of-the-box connectors, providing an edge over other tools.
Managing Consultant at a tech vendor with 10,001+ employees
For the end user, it is beneficial as they do not have to remember a password or keep the password on a post-it for different applications; they just authenticate once to access several services and service providers.
Technical Team Lead at a computer software company with 1,001-5,000 employees
 

Categories and Ranking

Keeper Enterprise Password ...
Average Rating
9.2
Reviews Sentiment
7.9
Number of Reviews
33
Ranking in other categories
Enterprise Password Managers (11th)
Okta Platform
Average Rating
8.6
Reviews Sentiment
6.7
Number of Reviews
93
Ranking in other categories
Single Sign-On (SSO) (2nd), Authentication Systems (5th), Privileged Access Management (PAM) (5th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (2nd), Access Management (2nd), ZTNA as a Service (3rd), Customer Identity and Access Management (CIAM) (1st), AI IT Support (2nd)
 

Mindshare comparison

Keeper Enterprise Password Manager and Okta Platform aren’t in the same category and serve different purposes. Keeper Enterprise Password Manager is designed for Enterprise Password Managers and holds a mindshare of 4.9%, up 3.7% compared to last year.
Okta Platform, on the other hand, focuses on Identity and Access Management as a Service (IDaaS) (IAMaaS), holds 8.2% mindshare, down 13.9% since last year.
Enterprise Password Managers Market Share Distribution
ProductMarket Share (%)
Keeper Enterprise Password Manager4.9%
Azure Key Vault17.8%
AWS Secrets Manager16.3%
Other61.0%
Enterprise Password Managers
Identity and Access Management as a Service (IDaaS) (IAMaaS) Market Share Distribution
ProductMarket Share (%)
Okta Platform8.2%
Microsoft Entra ID18.4%
Google Cloud Identity11.0%
Other62.400000000000006%
Identity and Access Management as a Service (IDaaS) (IAMaaS)
 

Featured Reviews

MS
Delivery Head at Accion Labs
Efficient credential management enhances security and productivity
Credential management was a significant advantage of Keeper. The ability to share credentials easily and securely was a big improvement. Previously, sharing passwords and credentials through email and teams was a problem. It resulted in notable productivity gains and increased security. We also used Keeper to block or handle non-standard sites that were not allowed, enhancing our control.
SumitMundik - PeerSpot reviewer
Lead Admin Systems at a financial services firm with 10,001+ employees
Authentication process improves security with quick and intuitive user interface
The best feature is the speed and execution of Okta Workforce Identity. The moment you click on single sign-on, you immediately get the notification on your mobile phone, then you do the authentication and within a second you get authenticated. The entire customer experience is very good. The user interface is pretty simple, straightforward, and really good. Multi-factor authentication in Okta Workforce Identity is very useful so people who do not have access or are trying to access using just a user ID and password will be completely blocked because of this two-factor authentication. You will get the code, and as your device is authorized in the system, only that device can be used for the authentication purpose. A third person trying to access or hack your data will not be able to do that anymore. Additionally, you don't have to remember your passwords going forward. Previously, every 60 days or 90 days, passwords kept changing. With the two-factor authentication or single sign-on option in Okta Workforce Identity, you don't have to remember it anymore or write down passwords in plain text. If something goes wrong, we have the IAM team which can unlock your account immediately if you have issues.
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Top Industries

By visitors reading reviews
Computer Software Company
10%
Financial Services Firm
9%
Manufacturing Company
8%
Comms Service Provider
6%
Manufacturing Company
11%
Financial Services Firm
9%
Computer Software Company
9%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise4
Large Enterprise10
By reviewers
Company SizeCount
Small Business40
Midsize Enterprise21
Large Enterprise44
 

Questions from the Community

What is your experience regarding pricing and costs for Keeper?
The solution was more expensive than the competition, but considering our business needs, it was perfectly aligned with the price-performance aspect.
What needs improvement with Keeper?
There is no improvement needed. Everything was good, and it was perfect for my needs.
What is your primary use case for Keeper?
I used Keeper primarily for password and credential management. It was used on my team of about one hundred people. The solution helped in managing credentials efficiently and securely.
What do you like most about Okta Workforce Identity?
Okta has introduced the Universal Directory. It has custom attribute capability and user permissions to read/write on their profiles or hide them. Profile sources and identity profile sourcing are ...
What is your experience regarding pricing and costs for Okta Workforce Identity?
Pricing for Okta is reasonably not that much, however, I don't have access to the commercial aspect.
What needs improvement with Okta Workforce Identity?
Currently, in Okta Workforce Identity we get the two-digit authentication code. Instead of getting the two-digit authentication code, if we had an option to do fingerprint verification, that would ...
 

Also Known As

Keeper Security
Okta Customer Identity, Workforce Identity
 

Overview

 

Sample Customers

At&t, Wells Fargo, Disney, GM, Chase, Honeywell, Samsung, Dow
FedEx, Zoom, Takeda, Lululemon Athletica, GrunHub, jetBlue, McKensson, Bain & Company, Engie, Peloton, Sonos, T-Mobile, Hewlett Packard, MGM Resorts, Ally Financial, Priceline, Albertsons, Itercom, Classy, FICO, Kensho, Live Nation, Drata, Rotary, and others.
Find out what your peers are saying about Keeper Enterprise Password Manager vs. Okta Platform and other solutions. Updated: November 2019.
881,733 professionals have used our research since 2012.