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Kentik vs ManageEngine IT360 comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Kentik
Ranking in Network Monitoring Software
13th
Average Rating
9.0
Reviews Sentiment
6.7
Number of Reviews
22
Ranking in other categories
Distributed Denial-of-Service (DDoS) Protection (7th)
ManageEngine IT360
Ranking in Network Monitoring Software
84th
Average Rating
8.4
Reviews Sentiment
7.5
Number of Reviews
5
Ranking in other categories
IT Asset Management (24th), IT Infrastructure Monitoring (70th)
 

Mindshare comparison

As of September 2026, in the Network Monitoring Software category, the mindshare of Kentik is 1.6%, up from 0.9% compared to the previous year. The mindshare of ManageEngine IT360 is 0.5%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
Kentik1.6%
ManageEngine IT3600.5%
Other97.9%
Network Monitoring Software
 

Featured Reviews

Gcecilio - PeerSpot reviewer
Network Engineer at a media company with 51-200 employees
Traffic insights have reduced transit costs and support secure, direct connections with providers
The best features that Kentik offers are the ability to identify traffic end-to-end and to know which transit is used, if it goes through any other transit, to see the entire flow, from the subscriber to the content provider and vice versa, from the content provider to the subscriber.I can also determine whether it is symmetric or asymmetric traffic, and if it goes through any provider that has some kind of bottleneck. That is very important. Regarding the security part, which is also possible to handle through Kentik, you can configure it in a way that makes the network more secure and reduces the amount of dirty traffic or attacks received. Kentik has had a high positive impact on my organization. Besides the cost reduction, it has been possible to perform troubleshooting more effectively, and also regarding DDoS-related attacks. In addition to cost reduction, we had a more reliable connection. Since the moment we identified that it was possible to have a direct connection with content providers like CDN77, Cloudflare, and Akamai, we established a direct connection there through a PNI with these content providers, making the network less dependent on an IP transit provider.
ZM
It manager at PTC (Public Telecomuncation Corporation)
Good monitoring and alerting capability, and it is easy to deploy
This solution is good for configuration management. The monitoring capability is easy to use and it can be done without any training. ManageEngine is easy to deploy. It is easy to identify and collect information from all of the nodes on the network. The alerting capability is good and it will send out emails.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Kentik excels in telemetry within data centers and works well in multi-vendor environments."
"The most important feature is cybersecurity."
"Compared to PRTG, Kentik's real-time network monitoring features are definitely superior."
"Having the API access allows us to do a great deal of automation around a lot of our reporting and management tools."
"The drill-down into detailed views of network activity helps to quickly pinpoint locations and causes. All the information is there."
"Technical support is second to none."
"Good NetFlow visualization and analysis tools are valuable to anybody who needs to understand the traffic that flows in and out the network."
"I can say that I am so happy with this platform because it is very useful for us."
"The product helps users stay on top of gaining insight into the active directory, permissions and security sets, and user group policy changes."
"The primary use case of this solution is to manage and to protect the web servers, the mail server, and the website in my company."
"It is easy to identify and collect information from all of the nodes on the network."
"The monitoring capability is easy to use and it can be done without any training."
"Customer Service: Absolutely fantastic."
"All I know is that when it comes to managing the active directory, ManageEngine is something I consider to be the best."
"The technical support is good."
"I would suggest you use this product as it's easy for administration, and is based on distributed model support."
 

Cons

"We had faced some issues during an outage and were not able to get the desired results from Kentik tools. It took time to resolve these issues, which is why I give them eight points."
"They're moving more in a direction where they are saying, "Hey, here's information that you may be interested in or may a need," before the question has to explicitly be asked. Continuing to move in that direction would be a good thing."
"Sometimes, the tool has complications, so we must deal with the additional support from the tool's end."
"The only downside to Kentik, something that I don't like, is that it's great that it shows you where these anomalies lie, but it's not actionable. Kentik is valuable, don't get me wrong, but if it had an actionable piece to it..."
"Currently, the way I'm configuring it uses reactive alerts, which means alerts are triggered when an issue occurs. I would prefer more proactive alerts in the future."
"There is room for improvement around the usability of the API. It's a hugely complex task to call it and you need a lot of backing to be able to do it. I should say, as someone who's not in networking, maybe it's easier for people who are in networking, but for me that one part is not very user-friendly."
"There is a large difference between BGP and normal nodes. I don't think this plays out to the best for the customer or Kentik."
"I would like to see them explore the area of cost analysis."
"This is because of the lack of available technical knowledge in terms of competence and maximizing the power of the product."
"ManageEngine needs to fix the downtime scheduler for SNMP monitored devices. Alarms are still generated for the devices placed into scheduled maintenance."
"The ManageEngine features could improve to show graphs of the traffic and network utility."
"The product could use more intelligence, automation and general availability of product information."
"The GUI could be improved."
"We would like to have support for integration with ServiceDesk."
 

Pricing and Cost Advice

"The tool is cheaply priced."
"We have an annual contract with Kentik that we renew each year for a set number of licenses. We also have some burstable licenses which we can spin up and spin down, and those are paid as they are used."
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Top Industries

By visitors reading reviews
Comms Service Provider
15%
Financial Services Firm
12%
Media Company
9%
Construction Company
8%
Construction Company
28%
Comms Service Provider
18%
Manufacturing Company
7%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise4
Large Enterprise10
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Kentik?
My experience with pricing, setup costs, and licensing has been limited because I was not responsible for that in my company, but I have spoken with my boss, and he reported that the licensing mode...
What needs improvement with Kentik?
Kentik can be improved by enhancing the alerting system, especially the way templates work and the hierarchy of these alerts.
What is your primary use case for Kentik?
My main use case for Kentik is as a network monitoring system and flow analysis tool. A specific example of how I use Kentik for network monitoring is monitoring devices or services that go down an...
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Also Known As

No data available
IT360
 

Overview

 

Sample Customers

Pandora, Yelp, Neustar, Box, University of Washington, Zoom, Tata, and Cogent. 
Khimji Ramdas, RME Global, Bank of Namibia, DORMA, PMSI, National Commodities Exchange, EMA, Redstone, First Source
Find out what your peers are saying about Kentik vs. ManageEngine IT360 and other solutions. Updated: September 2026.
913,806 professionals have used our research since 2012.