Kentik vs ManageEngine IT360 comparison

Kentik and ManageEngine are both solutions in the Network Monitoring Software category. Kentik is ranked #22 with an average rating of 9.0, while ManageEngine is ranked #88. Kentik holds a 1.9% mindshare in NMS, compared to ManageEngine’s 0.5% mindshare. Additionally, 100% of Kentik users are willing to recommend the solution, compared to 100% of ManageEngine users who would recommend it.

Kentik

Read 16 Kentik reviews

5,920 Views
5,269 Comparison Views

100% willing to recommend

ManageEngine IT360

Read 5 ManageEngine IT360 reviews

2,178 Views
1,220 Comparison Views

100% willing to recommend

Kentik

ManageEngine IT360

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 10, 2024

ManageEngine IT360 and Kentik compete in network management and monitoring. Kentik seems to hold an advantage with comprehensive data visibility and intelligent insights, making it appealing despite potentially higher costs.

Features: ManageEngine IT360 provides integrated IT management, network performance monitoring, and application monitoring, enabling streamlined operations across departments. It focuses on IT service management visibility. Kentik offers advanced network visibility, real-time analytics, and AI-driven insights, handling high-volume data with an emphasis on threat detection. Its feature set is geared towards complex network environments with a specialization in data analytics and threat intelligence.

Room for Improvement: ManageEngine IT360 could benefit from enhanced data analytics, greater threat detection capabilities, and improved handling of high-volume network data. Kentik might improve by offering simpler deployment options, more cost-effective solutions for mid-sized businesses, and expanded application monitoring features.

Ease of Deployment and Customer Service: ManageEngine IT360 provides a straightforward deployment model and strong support, ensuring seamless integration into existing infrastructures and accessibility for organizations with limited IT resources. Kentik requires more comprehensive setup due to its sophisticated analytics but offers robust customer service to assist with complexity.

Pricing and ROI: ManageEngine IT360 is known for competitive setup costs and substantial ROI, offering cost-effective tools and reliable support. Kentik, despite higher setup costs, delivers significant ROI through enhanced insights and operational efficiency, justifying investment for enterprises needing advanced analytics.

To learn more, read our detailed Kentik vs. ManageEngine IT360 Report (Updated: April 2026).

Buyer's Guide

Kentik vs. ManageEngine IT360

April 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Kentik

Ranking in Network Monitoring Software

22nd

Average Rating

9.2

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

Distributed Denial-of-Service (DDoS) Protection (16th)

ManageEngine IT360

Ranking in Network Monitoring Software

88th

Average Rating

8.4

Reviews Sentiment

7.5

Number of Reviews

Ranking in other categories

IT Asset Management (25th), IT Infrastructure Monitoring (70th)

Mindshare comparison

As of May 2026, in the Network Monitoring Software category, the mindshare of Kentik is 1.9%, up from 0.8% compared to the previous year. The mindshare of ManageEngine IT360 is 0.5%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Mindshare Distribution
Product	Mindshare (%)
Kentik	1.9%
ManageEngine IT360	0.5%
Other	97.6%

Network Monitoring Software

Featured Reviews

Shubham-Saxena

Network Engineer III at Fortanix

Integrating synthetic tests and network monitoring enhances traffic pattern visualization

The Kentik support team is good. If you want me to rate them on a scale, I would give them eight. I had a call with the Kentik support team for fifteen minutes, so I'm going to give them eight for now. The reason for giving them an eight is that they are good and address our issues. They have monthly calls and discuss the product roadmap with us, including what is needed and what is not. However, when we are working on some real issues with Kentik, I sometimes feel there's a delay due to the busyness of their teams. We faced some outages and were not able to get the desired results from Kentik tools, so that took a little time to resolve.

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Ziyad Moghalis

It manager at PTC (Public Telecomuncation Corporation)

Good monitoring and alerting capability, and it is easy to deploy

This solution is good for configuration management. The monitoring capability is easy to use and it can be done without any training. ManageEngine is easy to deploy. It is easy to identify and collect information from all of the nodes on the network. The alerting capability is good and it will send out emails.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We haven't seen anything else that comes even close to Kentik's real-time visibility across our network infrastructure, and we've demo'ed everything under the sun."

"Technical support is second to none."

"Good NetFlow visualization and analysis tools are valuable to anybody who needs to understand the traffic that flows in and out the network."

"In terms of the solution’s real-time visibility across our network infrastructure, I have not been able to find any other monitoring or netflow visualization tool that gives me the kind of information I get from Kentik. If I need to take a deep-dive into something that I see, it's really easy for me to do that. Whereas with most other things, I have to use five or six other tools to get that kind of data, with Kentik, I have it all in one place."

"I am able to do a lot of work on the visualization end to create different visualizations and different ways to get information out of it."

"Kentik is worth the money to have as a tool."

"The drill-down into detailed views of network activity helps to quickly pinpoint locations and causes. All the information is there."

"Having the API access allows us to do a great deal of automation around a lot of our reporting and management tools."

More Kentik pros

"The technical support is good."

"Customer Service: Absolutely fantastic."

"All I know is that when it comes to managing the active directory, ManageEngine is something I consider to be the best."

"I would suggest you use this product as it's easy for administration, and is based on distributed model support."

"The primary use case of this solution is to manage and to protect the web servers, the mail server, and the website in my company."

"It is easy to identify and collect information from all of the nodes on the network."

"The product helps users stay on top of gaining insight into the active directory, permissions and security sets, and user group policy changes."

"The monitoring capability is easy to use and it can be done without any training."

Cons

"The only downside to Kentik, something that I don't like, is that it's great that it shows you where these anomalies lie, but it's not actionable."

"They're moving more in a direction where they are saying, "Hey, here's information that you may be interested in or may a need," before the question has to explicitly be asked. Continuing to move in that direction would be a good thing."

"I believe they're already working on this, but I would love for them to create better integrations from network flow data to application performance — tracing — so that we could overlay that data more readily. With more companies going hybrid, flow logs and flow data, whether it be VPC or on-prem, matched with application performance and trace data, is pretty important."

"Perhaps a better explanation would be to see how tagging is captured and a method of comparing my tagged interfaces on Kentik’s side."

"Version 4 of the platform is good and going in the right direction."

"I've checked out the V4 version of the interface and it's still a little bit clunky for me to use."

"There is room for improvement around the usability of the API. It's a hugely complex task to call it and you need a lot of backing to be able to do it."

More Kentik cons

"We would like to have support for integration with ServiceDesk."

"The ManageEngine features could improve to show graphs of the traffic and network utility."

"We would like to have support for integration with ServiceDesk."

"The GUI could be improved."

"The product could use more intelligence, automation and general availability of product information."

"The ManageEngine features could improve to show graphs of the traffic and network utility."

"This is because of the lack of available technical knowledge in terms of competence and maximizing the power of the product."

"ManageEngine needs to fix the downtime scheduler for SNMP monitored devices. Alarms are still generated for the devices placed into scheduled maintenance."

Pricing and Cost Advice

"The tool is cheaply priced."

"We have an annual contract with Kentik that we renew each year for a set number of licenses. We also have some burstable licenses which we can spin up and spin down, and those are paid as they are used."

Information not available

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Top Industries

By visitors reading reviews

Financial Services Firm

12%

Comms Service Provider

12%

Construction Company

Computer Software Company

Construction Company

27%

Comms Service Provider

17%

Computer Software Company

10%

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	4
Midsize Enterprise	3
Large Enterprise	8

No data available

Questions from the Community

What is your experience regarding pricing and costs for Kentik?

I would say Kentik's pricing is not cheap. From my perspective as part of the technical team, I would not categorize it as expensive, but I know it is not cheap.

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What needs improvement with Kentik?

There's always room for improvements and better relations when using any kind of product. We faced some issues with Kentik UI and alerting, which we asked them to fix, and they succeeded. They have...

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What is your primary use case for Kentik?

We are using Kentik mostly for synthetic tests, and from one last year, network monitoring as well. We are using it for inter DC BGP tests and server monitoring as well.

See all answers

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Product Reports

Buyer's Guide

Kentik

May 2026

Download Kentik product report

Buyer's Guide

Network Monitoring Software

April 2026

Download ManageEngine IT360 product report

Also Known As

No data available

IT360

Overview

Kentik provides real-time visibility into network infrastructure, focusing on monitoring, data visualization, and flow analysis to manage traffic patterns efficiently.

With robust analytics capabilities, Kentik offers insights into BGP peering status, aids in DDoS detection, and allows for detailed telemetry through its intuitive interface. The platform's SaaS nature simplifies operations by eliminating server maintenance concerns. Multi-vendor support and synthetic testing enhance network security and performance by simulating customer scenarios, while its API offers automation for querying and reporting tasks.

What are the key features of Kentik?

Real-Time Visibility: Monitors network infrastructure effectively.
Data Visualization: Offers powerful tools for viewing complex data.
Flow Analysis: Analyzes traffic flow for optimal management.
BGP Peering Insights: Provides in-depth peering status checks.
DDoS Alerting: Notifies about potential DDoS threats.
Data Explorer: Aids in understanding traffic patterns.
Synthetic Testing: Simulates scenarios to enhance security and performance.

What benefits can be found in user reviews?

Automation: Users value the flexibility of its API for automating tasks.
Ease of Use: SaaS model streamlines user engagement, eliminating server maintenance.
Flexibility: Report customization and query settings are highly appreciated.
Enhanced Observability: Telemetry and multi-vendor support increase oversight.

Industries implement Kentik for network monitoring, traffic management, and flow data analysis across both on-prem and cloud setups. It proves valuable for detecting DDoS events, managing peering relationships, and optimizing costs, besides managing CDN configurations and performing synthetic tests in diverse environments.

Kentik

ManageEngine IT360 is a comprehensive tool crafted for IT management, offering a robust framework to monitor and manage network infrastructure efficiently.

Designed for IT professionals, ManageEngine IT360 integrates IT management and network monitoring, offering seamless oversight of an organization's entire IT framework. Users gain insights into performance, data flow, and bottlenecks, assisting in maintaining optimal infrastructure efficiency. It provides actionable intelligence to support informed decision-making.

What are the key features of ManageEngine IT360?

Comprehensive Network Monitoring: Provides detailed metrics for tracking and maintaining network performance.
Fault Management: Quickly identifies issues for prompt resolution, minimizing downtime.
Performance Management: Continuously evaluates system performance to ensure IT assets are operating as expected.
Help Desk Integration: Facilitates streamlined support processes through seamless module integration.
Server Monitoring: Delivers insights into server health and performance metrics, aiding in proactive management.

What benefits and ROI should be considered when evaluating ManageEngine IT360?

Cost Efficiency: Provides comprehensive management tools reducing the need for multiple software investments.
Productivity Enhancement: Minimizes downtime improving productivity across IT teams.
Improved Decision Making: Offers real-time data aiding strategic infrastructure planning.
Scalability: Easily adapts to growing IT requirements, ensuring long-term solution viability.

ManageEngine IT360 finds its application across industries such as finance, healthcare, and manufacturing. In finance, it enhances data security and network reliability, critical for transactional integrity. Healthcare sectors use it to ensure system uptime crucial for patient management systems. Manufacturing sectors rely on it for uninterrupted operations, ensuring system efficiencies align with production demands.

ManageEngine

Sample Customers

Pandora, Yelp, Neustar, Box, University of Washington, Zoom, Tata, and Cogent.

Khimji Ramdas, RME Global, Bank of Namibia, DORMA, PMSI, National Commodities Exchange, EMA, Redstone, First Source

Buyer's Guide

Kentik vs. ManageEngine IT360

April 2026

Free Report: Kentik vs. ManageEngine IT360

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