No more typing reviews! Try our Samantha, our new voice AI agent.

Kentik vs Splunk Observability Cloud comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.2
Kentik enhanced network efficiency, reduced costs, improved security, enabled better traffic management, and justified investment through perceived value.
Sentiment score
6.4
Splunk Observability Cloud boosts ROI by enhancing efficiency, reducing costs, and improving monitoring, workflow, and API management.
If we had, for example, a contracted capacity from Vivo of 50 GB and we were using 40, with Kentik we reduced this usage from 40 to 20.
Network Engineer at a media company with 51-200 employees
In production environments, especially for service providers on IP networks and data centers, Kentik helps in reducing the time to identify and resolve issues.
BDM at a comms service provider with 11-50 employees
I believe the return on investment has been mainly time savings in performing troubleshooting.
Network Analyst at a comms service provider with 201-500 employees
We have saved considerable amounts of money, reducing our expenditures from around three to four crores to approximately one to one point two crores.
Senior Manager at Agriculture Skill Council of India
We have been able to save a great deal of money, and our profits have increased by twenty percent.
Project Manager at AGRICULTURE SKILL COUNCIL OF INDIA (ASCI)
Using Splunk has saved my organization about 30% of our budget compared to using multiple different monitoring products.
Senior Manager at Bank of America
 

Customer Service

Sentiment score
6.6
Kentik's customer service is praised for being proactive, responsive, and knowledgeable, effectively handling unique issues with timely solutions.
Sentiment score
7.3
Splunk Observability Cloud's support is praised for responsiveness and effectiveness, though some seek quicker responses and more experienced staff.
I have mostly used forums for any support needed because the setup is straightforward and the documentation is quite good.
BDM at a comms service provider with 11-50 employees
They have monthly calls and discuss the product roadmap with us to determine what is needed.
Network Engineer III at Fortanix
On a scale of 1 to 10, the customer service and technical support deserve a 10.
Systems Administrator at a insurance company with 1,001-5,000 employees
They have consistently helped us resolve any issues we've encountered.
Software Engineer at UKG
The customer support system is the foundational pillar of any successful business.
Project Manager at AGRICULTURE SKILL COUNCIL OF INDIA (ASCI)
 

Scalability Issues

Sentiment score
6.6
Kentik is praised for scalability, handling vast data volumes across global centers, with user-friendly dashboards and seamless expansion.
Sentiment score
6.9
Splunk Observability Cloud scales well with organizational growth, though costs and custom metric limits can challenge users.
Kentik's integration with Kubernetes makes scaling easier.
BDM at a comms service provider with 11-50 employees
Kentik's scalability is effective; the platform can handle these large volumes.
Network Analyst at a comms service provider with 201-500 employees
Kentik's scalability depends on how it is contracted.
Network Engineer at a media company with 51-200 employees
We've used the solution across more than 250 people, including engineers.
Splunk Observability Expert
As we are a growing company transitioning all our applications to the cloud, and with the increasing number of cloud-native applications, Splunk Observability Cloud will help us achieve digital resiliency and reduce our mean time to resolution.
Application Developer at UMB Financial
We have never seen any kind of downtime or crashes, as it has been absolutely very easy to scale.
Project Manager at AGRICULTURE SKILL COUNCIL OF INDIA (ASCI)
 

Stability Issues

Sentiment score
8.1
Kentik is stable and reliable, with quick resolution of minor issues and minimal impact from maintenance or hardware failures.
Sentiment score
7.7
Users find Splunk Observability Cloud stable and reliable but note occasional performance issues, outages, and room for improvement.
In production, however, dimensioning of the underlying platforms is something to be mindful of.
BDM at a comms service provider with 11-50 employees
Based on stability, I would give Kentik a nine.
Network Engineer III at Fortanix
I can say it is so great for us because if we configure it with Flowspec, the orchestration that we use, which is Kentik, makes the decision and automatically forwards the traffic to another position that we have in our network, or outgoing that we use.
Telecomm Analyst at a tech company with 11-50 employees
When downtime occurs, it raises concerns about how we measure and receive alerts, as everything needs to be in place.
Aws Dev Ops Engineer at a consultancy with 10,001+ employees
Splunk Observability Cloud is very stable.
Software Engineer at Titanslab Inc.
It is highly scalable because it can handle approximately up to one hundred applications at a time without any lapse or lag.
Project Manager at AGRICULTURE SKILL COUNCIL OF INDIA (ASCI)
 

Room For Improvement

Kentik should enhance AI integration, usability, interface navigation, customization, and support for improved analysis and user experience.
Splunk Observability Cloud needs improvements in cost transparency, third-party integration, user interface, log management, machine learning, and onboarding.
More work is required to integrate AI for troubleshooting, simplifying root cause analysis, and providing suggested solutions for network issues.
BDM at a comms service provider with 11-50 employees
It needed to be a bit easier for new users and have slightly more customized reports.
Network Analyst at a comms service provider with 201-500 employees
Currently, the way I'm configuring it uses reactive alerts, which means alerts are triggered when an issue occurs. I would prefer more proactive alerts in the future.
Epicor Engineer at Sunway Group
The out-of-the-box customizable dashboards in Splunk Observability Cloud are very effective in showcasing IT performance to business leaders.
IT Operations Engineer at ABC Supply Co. Inc.
The next release of Splunk Observability Cloud should include a feature that makes it so that when looking at charts and dashboards, and also looking at one environment regardless of the product feature that you're in, APM, infrastructure, RUM, the environment that is chosen in the first location when you sign into Splunk Observability Cloud needs to stay persistent all the way through.
Systems Monitoring Engineer II at a government with 10,001+ employees
There should be a solution to update OTeL agents from Splunk Observability Cloud itself.
Senior Software Engineer at WorldPay US
 

Setup Cost

Kentik pricing is competitive but high; volume discounts available; annual contracts; enterprises should budget significantly for full implementation.
Splunk Observability Cloud's pricing is considered high, leading to concerns about long-term affordability despite valued features.
The pricing is good and aligns with the market target.
Sales Manager at IFX NEtworks
Kentik’s pricing is competitive in the marketplace.
BDM at a comms service provider with 11-50 employees
Later, the prices are very high to maintain all the functionality blocks.
Network Engineer at a media company with 51-200 employees
Splunk is a bit expensive since it charges based on the indexing rate of data.
Senior Manager at Bank of America
It is expensive, especially when there are other vendors that offer something similar for much cheaper.
Solutions Architect at Ikusi
I can confidently say our availability improved by forty percent, and downtime was reduced by approximately seventy to eighty percent.
Splunk Engineer at a recruiting/HR firm with 11-50 employees
 

Valuable Features

Kentik offers real-time network insights, traffic analysis, and automation, enhancing performance and ease of use for monitoring and cost control.
Splunk Observability Cloud excels in real-time monitoring, scalability, and analytics, enhancing visibility and performance across multi-cloud environments.
The best features that Kentik offers are the ability to identify traffic end-to-end and to know which transit is used, if it goes through any other transit, to see the entire flow, from the subscriber to the content provider and vice versa.
Network Engineer at a media company with 51-200 employees
This allows for better understanding of whether there is a critical ongoing case related to incoming traffic, such as a DDoS event, which is crucial for a service provider dealing with numerous customers.
Network Engineer at a comms service provider with 51-200 employees
Kentik has positively impacted our organization because when something happens, we use Kentik to analyze the problem and it brings us a faster solution to the problem, and the troubleshooting is clearer.
Telecomm Analyst at a tech company with 11-50 employees
Splunk provides advanced notifications of roadblocks in the application, which helps us to improve and avoid impacts during high-volume days.
Senior Manager at Bank of America
For troubleshooting, we can detect problems in seconds, which is particularly helpful for digital teams.
Splunk Observability Expert
It offers unified visibility for logs, metrics, and traces.
Administrator at a tech vendor with 10,001+ employees
 

Categories and Ranking

Kentik
Ranking in Network Monitoring Software
12th
Average Rating
9.0
Reviews Sentiment
6.7
Number of Reviews
22
Ranking in other categories
Distributed Denial-of-Service (DDoS) Protection (7th)
Splunk Observability Cloud
Ranking in Network Monitoring Software
7th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
89
Ranking in other categories
Application Performance Monitoring (APM) and Observability (5th), IT Infrastructure Monitoring (4th), Cloud Monitoring Software (4th), Container Management (5th), Digital Experience Monitoring (DEM) (3rd)
 

Mindshare comparison

As of August 2026, in the Network Monitoring Software category, the mindshare of Kentik is 1.7%, up from 0.8% compared to the previous year. The mindshare of Splunk Observability Cloud is 1.5%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
Splunk Observability Cloud1.5%
Kentik1.7%
Other96.8%
Network Monitoring Software
 

Featured Reviews

Gcecilio - PeerSpot reviewer
Network Engineer at a media company with 51-200 employees
Traffic insights have reduced transit costs and support secure, direct connections with providers
The best features that Kentik offers are the ability to identify traffic end-to-end and to know which transit is used, if it goes through any other transit, to see the entire flow, from the subscriber to the content provider and vice versa, from the content provider to the subscriber.I can also determine whether it is symmetric or asymmetric traffic, and if it goes through any provider that has some kind of bottleneck. That is very important. Regarding the security part, which is also possible to handle through Kentik, you can configure it in a way that makes the network more secure and reduces the amount of dirty traffic or attacks received. Kentik has had a high positive impact on my organization. Besides the cost reduction, it has been possible to perform troubleshooting more effectively, and also regarding DDoS-related attacks. In addition to cost reduction, we had a more reliable connection. Since the moment we identified that it was possible to have a direct connection with content providers like CDN77, Cloudflare, and Akamai, we established a direct connection there through a PNI with these content providers, making the network less dependent on an IP transit provider.
PK
Project Manager at AGRICULTURE SKILL COUNCIL OF INDIA (ASCI)
Unified observability has improved real-time governance and now drives data-led decisions
Log Observer Connect is embedded here, but we are facing some delays in centralized log collection and analysis, which can be further fastened. We are collecting all the data metrics and decision-making insights, but all these data-driven decisions coming from different applications are not connected somewhere. A consolidated form or correlation of these insights is not happening between each other due to which we feel we are missing something significant. Some generalized feedback includes that predictive alerts or alarms which can be integrated with AI-driven alarms and alerting features should be established so that there is AI-driven intelligence and anomaly detection happening with a complete systematic process in service delivery. Application dependencies are huge, and business and operational dashboards should be improved. Right now there are very interactive custom dashboards, and every now and then, the personalization of enhancements keeps happening. KPI monitoring, executive reporting, and analytics have definitely been introduced to a great extent. There are few things in cloud-native monitoring, such as integration with AWS and Azure, where we sometimes do face lags. Those things can definitely be improved upon. I have used Datadog and Dynatrace before using Splunk Observability Cloud. Datadog was definitely recommended by most of our peers because of its very strong comprehensive observability and very strong and unique dashboard systems. Dynatrace was also very good because they have offered a lot of AI-driven analysis methods and processes, which was helping our organization a lot. Since our organization has a very strong IT ecosystem for agriculture, very different kinds of customized things are required.
report
Use our free recommendation engine to learn which Network Monitoring Software solutions are best for your needs.
908,800 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Comms Service Provider
15%
Financial Services Firm
12%
Construction Company
9%
Media Company
9%
Financial Services Firm
11%
Manufacturing Company
9%
Construction Company
8%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise4
Large Enterprise10
By reviewers
Company SizeCount
Small Business33
Midsize Enterprise9
Large Enterprise56
 

Questions from the Community

What is your experience regarding pricing and costs for Kentik?
My experience with pricing, setup costs, and licensing has been limited because I was not responsible for that in my company, but I have spoken with my boss, and he reported that the licensing mode...
What needs improvement with Kentik?
I do not currently use Kentik's anomaly detection. I had communication with Kentik's technical support through a WhatsApp group. When I faced any issues or there were problems with my Kentik collec...
What is your primary use case for Kentik?
I'm using Kentik for my own internal use. My primary use case is to monitor our equipment and to get a more detailed view of where our inbound and outbound traffic is going.
What needs improvement with SignalFx?
Regarding dashboard customization, while Splunk has many dashboard building options, customers sometimes need to create specific dashboards, particularly for applicative metrics such as Java and pr...
What is your primary use case for SignalFx?
The solution involves observability in general, such as Application Performance Monitoring, and generally addresses digital applications, web applications, sites, and mobile applications. I worked ...
What advice do you have for others considering SignalFx?
We're a customer and end-user. Currently, in France, we cannot use the artificial intelligence option. While this option is enabled for the United States and many countries, it's not yet available ...
 

Also Known As

No data available
Splunk Infrastructure Monitoring, Splunk Real User Monitoring (RUM), Splunk Synthetic Monitoring
 

Overview

 

Sample Customers

Pandora, Yelp, Neustar, Box, University of Washington, Zoom, Tata, and Cogent. 
Sunrun, Yelp, Onshape, Tapjoy, Symphony Commerce, Chairish, Clever, Grovo, Bazaar Voice, Zenefits, Avalara
Find out what your peers are saying about Kentik vs. Splunk Observability Cloud and other solutions. Updated: August 2026.
908,800 professionals have used our research since 2012.