QuickBase and KiSSFLOW are leading workflow automation platforms, each with distinct strengths. While QuickBase excels in user support services, KiSSFLOW stands out for its robust features and overall user satisfaction.
Features: QuickBase users value its extensive customization options, integration capabilities, and flexibility for various workflows. KiSSFLOW is noted for its intuitive process automation, ease of use, and streamlined feature set that appeals to those seeking straightforward solutions.
Room for Improvement: QuickBase could enhance its interface, simplify some functionalities, and improve ease of use. KiSSFLOW users desire better reporting tools, advanced integration options, and more robust support responses.
Ease of Deployment and Customer Service: QuickBase offers a straightforward deployment process and is consistently praised for its outstanding customer service. KiSSFLOW is recognized for its quick implementation time, though support responses are slower.
Pricing and ROI: QuickBase has a steeper setup cost but is viewed as delivering good ROI due to its customizable nature. KiSSFLOW presents a more budget-friendly option with quicker perceived ROI based on user reviews.
The ROI is huge; our company saved over 3.8 million in one year alone based on developments that year in QuickBase that saved time for many teams.
The time saved across all the various application uses compared to manual errors created in using a spreadsheet that cannot stop error input or management has been really significant.
I have seen a return on investment, as I have seen a reduction in duplication of information and workflows, and unification of siloed systems.
The customer support of QuickBase is very proactive and responsive 24/7.
Technical support is really good, and I would rate it a nine out of ten.
I would say fewer employees are needed in the larger process of it, so the ability to add on is valuable.
Quick Base has high potential to scale.
QuickBase's scalability is impressive; it is easily scalable from a few users to a few hundred or a few thousand users.
It would be helpful, as someone who would manage the form and the process flow, to build out charts or live dashboards or something similar so people can get information right there of how many requests are submitted and how many are pending to be approved.
QuickBase can be improved, as some high-level integration can be tricky to develop without advanced understanding of the APIs and other functions.
It can be difficult to navigate, and ideally, it should be simplified to facilitate use by anyone, not just certified individuals.
Pricing could be cheaper.
The price should be lowered a bit, especially for small organizations working on a tight budget, to afford it or be able to use this tool.
QuickBase has allowed me to expand my workflows and tools to other markets to help compliance and to help other less sophisticated business users be able to do standardized and repeatable processes with much less error.
The ROI is huge; our company saved over 3.8 million in one year alone based on developments that year in QuickBase that saved time for many teams.
The dashboards and workflow management help my team significantly, as they have a drag-and-drop interface and prebuilt templates, which play a pivotal role in creating custom applications.
| Product | Mindshare (%) |
|---|---|
| QuickBase | 2.2% |
| KiSSFLOW | 1.4% |
| Other | 96.4% |
| Company Size | Count |
|---|---|
| Small Business | 4 |
| Midsize Enterprise | 3 |
| Large Enterprise | 6 |
| Company Size | Count |
|---|---|
| Small Business | 40 |
| Midsize Enterprise | 14 |
| Large Enterprise | 28 |
Trusted by more than half of the Fortune 100, QuickBase is a low-code platform for building, customizing, and integrating custom business applications. With more than 6,000 customers and 500,000 active users, QuickBase is the technology of choice for organizations that want to empower business users to solve their own challenges while maintaining the governance and security of an enterprise-quality app development system.
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