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KiSSFLOW vs Studio Creatio comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
9.1
KiSSFLOW improved efficiency, reduced costs, enhanced transparency, and boosted productivity with easy adoption and excellent customer support.
Sentiment score
4.2
Studio Creatio significantly reduces costs and enhances collaboration, saving an Australian customer $50,000 annually compared to previous platforms.
In the first year alone, they saved 50,000 dollars, and moving forward, their platform expense was 210,000 dollars versus 500,000 dollars, along with other support and costs that were significant, resulting in a substantial difference.
Creatio Consultant at AavishkarIT Solutions Pvt Ltd
After the first phase of the project is launched into real life, customers keep improving Studio Creatio and expanding its capabilities, indicating they are satisfied with the return on investment and want to increase the effect.
Product Owner at a non-tech company with 11-50 employees
I have definitely seen a return on investment with time savings and money savings, as there is a price per license, but this money is coming back to us, making it a worthwhile investment.
IT Intern at a manufacturing company with 1,001-5,000 employees
 

Customer Service

Sentiment score
7.5
KiSSFLOW customer service is responsive, offering fast resolution, detailed documentation, and knowledgeable support through emails and scheduled meetings.
Sentiment score
6.6
Studio Creatio offers efficient, proactive support with knowledgeable staff, though time zones and regional delays can pose challenges.
We have a manager, and we can ask anything we need, and they are involved in our questions.
Software analyst at a comms service provider with 1,001-5,000 employees
The customer support of Studio Creatio is perfect.
Workforce Management Specialist at a consultancy with 11-50 employees
They are quick enough, and when I need anything to be accomplished quicker, I can always contact the customer success manager.
Product Owner at a non-tech company with 11-50 employees
 

Scalability Issues

Sentiment score
7.3
KiSSFLOW is praised for its scalability and integration, handling large user bases and supporting operations smoothly with minimal maintenance.
Sentiment score
7.4
Studio Creatio scales efficiently for diverse enterprises, supporting numerous users and workflows, proving flexible and adaptable without issues.
The Creatio marketplace also adds to that, and the fact that you can integrate with almost any system means the potential capabilities of the system are almost endless.
Product Owner at a non-tech company with 11-50 employees
Studio Creatio has very good scalability with no problems.
Software analyst at a comms service provider with 1,001-5,000 employees
I have seen many organizations depend on Studio Creatio and work with it for almost two to three years while continuously improving their system.
Creatio Consultant at AavishkarIT Solutions Pvt Ltd
 

Stability Issues

Sentiment score
8.3
KiSSFLOW is praised for its stability, reliability, consistent performance, minimal issues, and trustworthy analytics, ensuring high user confidence.
Sentiment score
8.2
Studio Creatio is stable with minor load issues, receiving praise for updates, reliability, and consistent performance without major problems.
It is quite stable, clean, and a steady platform.
Creatio Technical Consultant at a computer software company with 11-50 employees
Studio Creatio is very stable in my experience.
Software analyst at a comms service provider with 1,001-5,000 employees
 

Room For Improvement

KiSSFLOW users seek better integrations, enhanced UI, improved Google Drive syncing, real-time linking, editable PDFs, and stable mobile notifications.
Studio Creatio should enhance integrations, UI, AI, multilingual support, and offer no-code solutions with improved performance and data handling.
It is a workflow automation process and enterprise-grade application where an understanding of the platform is essential to use Studio Creatio.
Creatio Technical Consultant at a computer software company with 11-50 employees
More comprehensive use cases and in-depth scenarios covering real business situations and solutions are definitely needed.
Creatio Consultant at AavishkarIT Solutions Pvt Ltd
I would prefer to improve some integrations in Studio Creatio, specifically by adding a few more blocks in business process to improve functionality with integrations with native API without any coding.
Software analyst at a comms service provider with 1,001-5,000 employees
 

Setup Cost

KiSSFLOW provides subscription-based pricing at $15/user/month, higher than competitors, with no setup costs and free trials available.
Studio Creatio's pricing is moderate with flexible options, offering fair value for larger enterprises but needing additional licenses.
Compared to the competition, Studio Creatio is still in the average line because the pricing that others offer is quite high, but Studio Creatio is average.
Creatio Consultant at AavishkarIT Solutions Pvt Ltd
To request another license would cost the organization extra.
Workforce Management Specialist at a consultancy with 11-50 employees
I can confirm that it is significantly more cost-effective than Oracle Banking Origination.
Core Banking Analyst at a financial services firm with 1-10 employees
 

Valuable Features

KiSSFLOW's strengths include performance, user-friendliness, flexibility, integrations, automation, drag-and-drop system, community support, and AI-suggested fields.
Studio Creatio offers a user-friendly no-code platform for designing scalable business processes, enhancing operations and client interactions.
It supports all the horizontal and vertical scaling needs, with the ability to support from a minimum of 10 users to thousands of users without any lag in response.
Creatio Technical Consultant at a computer software company with 11-50 employees
The Process Designer is fundamental to nearly all my work.
Creatio Consultant at AavishkarIT Solutions Pvt Ltd
Studio Creatio is flexible and easy to use because I have no technical background and I have been able to configure some pretty medium complexity workflows without the need for coding for lead and opportunity management, so that is pretty interesting and cool.
Creatio AE at a computer software company with 51-200 employees
 

Categories and Ranking

KiSSFLOW
Ranking in Business Process Management (BPM)
35th
Ranking in Rapid Application Development Software
28th
Ranking in Low-Code Development Platforms
29th
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
12
Ranking in other categories
Business Performance Management (25th)
Studio Creatio
Ranking in Business Process Management (BPM)
13th
Ranking in Rapid Application Development Software
17th
Ranking in Low-Code Development Platforms
11th
Average Rating
8.4
Reviews Sentiment
6.6
Number of Reviews
25
Ranking in other categories
Business Orchestration and Automation Technologies (18th)
 

Mindshare comparison

As of August 2026, in the Business Process Management (BPM) category, the mindshare of KiSSFLOW is 1.2%, up from 0.5% compared to the previous year. The mindshare of Studio Creatio is 1.2%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM) Mindshare Distribution
ProductMindshare (%)
Studio Creatio1.2%
KiSSFLOW1.2%
Other97.6%
Business Process Management (BPM)
 

Featured Reviews

Julius Jagdon - PeerSpot reviewer
Business Tools at Motorola Solutions
The tool is intuitive to use and, through automation, has been a real time-saver
When there are multiple steps or if there's a disconnect when creating the ticket, it could be a problem for the user. For example, our RSN needs to approve the ticket first before it's moved to the next person rather than having them all grouped. It would be better if we could see all the tickets grouped at the same time.
BK
Creatio Consultant at AavishkarIT Solutions Pvt Ltd
Automation has transformed banking workflows and drives custom process optimization
Based on my six years of experience, I see that Studio Creatio is continuously improving its workflows, materials, and capabilities. I still see potential improvements in certain areas. For example, some capabilities that the system does not have need to be identified so that customers are aware of what is not possible. The system should be designed to allow customers to connect with any system seamlessly rather than just through marketplace applications. It should have the capability to connect with any other system without limitation, as in some projects, while it was able to connect with 100 other systems, there were one, two, or a few that were not compatible. Regarding needed improvements, with respect to use cases and documentation, more comprehensive use cases and in-depth scenarios covering real business situations and solutions are definitely needed. Mobile users are quite frustrated, so the system needs more modern features, modern user interfaces, and an independent development module for the mobile app. The current mobile app is outdated, and I cannot customize it accordingly. Something new in this area is necessary.
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908,834 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Construction Company
17%
Financial Services Firm
13%
Outsourcing Company
8%
Comms Service Provider
5%
Construction Company
19%
Financial Services Firm
11%
Manufacturing Company
10%
Comms Service Provider
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise3
Large Enterprise6
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise5
Large Enterprise5
 

Questions from the Community

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What is your experience regarding pricing and costs for Studio Creatio?
The experience with pricing, setup cost, and licensing was that licenses were very limited. To request another license would cost the organization extra. I thought it would have been probably made ...
What needs improvement with Studio Creatio?
Specifically speaking, other than checking on the metrics for the contact center and ensuring that they are all aligned, you could have a workforce management tool under Studio Creatio that can be ...
What is your primary use case for Studio Creatio?
I have been using Studio Creatio for about two years. My main use case for Studio Creatio is sales enablement and workforce real-time monitoring for the customer contact center. The sales enablemen...
 

Comparisons

 

Overview

 

Sample Customers

KiSSFLOW has 1.3 million users and 10,000+ customers across 121 countries. The people who get the most out of KiSSFLOW are business leaders like department heads, senior managers, and process owners who want to automate repetitive processes. These people can set up and modify the application on their own. The interface is simple so that all the users in the organization can utilize it through the web application, mobile apps (iOS and Android), smart actions on Gmail, and email notifications. Notable companies are Royal Caribbean, Dominos, Motorola, Danone, The Telegraph, Michelin, and PepsiCo.
Rangel Logistics Solutions
Find out what your peers are saying about KiSSFLOW vs. Studio Creatio and other solutions. Updated: July 2026.
908,834 professionals have used our research since 2012.