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LevelBlue MailMarshal vs Microsoft Defender for Office 365 comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 24, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

LevelBlue MailMarshal
Ranking in Secure Email Gateway (SEG)
14th
Average Rating
7.0
Reviews Sentiment
7.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Microsoft Defender for Offi...
Ranking in Secure Email Gateway (SEG)
2nd
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
61
Ranking in other categories
Email Archiving (1st), Email Security (2nd), Advanced Threat Protection (ATP) (3rd), Microsoft Security Suite (9th)
 

Mindshare comparison

As of September 2026, in the Secure Email Gateway (SEG) category, the mindshare of LevelBlue MailMarshal is 1.7%, up from 0.8% compared to the previous year. The mindshare of Microsoft Defender for Office 365 is 13.9%, down from 27.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Email Gateway (SEG) Mindshare Distribution
ProductMindshare (%)
Microsoft Defender for Office 36513.9%
Trustwave Secure Email Gateway1.7%
Other84.4%
Secure Email Gateway (SEG)
 

Featured Reviews

FA
Cloud & Systems Admin at Service Management Group, Inc.
Offers clear vision on the clear side of what is being blocked and easy to use but a bit old-fashioned GUI
I would rate my experience with the initial setup a four out of ten when one is difficult, and ten is easy. It's difficult initially since it's an on-premise solution. So it's a bit difficult. So the initial assessment took a few days, and then the deployment was a couple of days. It is on-prem. That is also one of the improvements you need to make on the cloud. Most of the people like things to be on the cloud. You don't have the burden of setting up things on-premise.
Emeka Ndulu - PeerSpot reviewer
Cloud Solutions Architect at a tech services company with 201-500 employees
Improves threat visibility and response while reducing manual tasks and training users against phishing
I appreciate the attack simulation feature whereby I get to train users and educate them on how to identify phishing emails and spam emails, as well as the anti-spam protection. It gives me visibility into my threat environment and threat landscape to ensure that I am one step ahead of any likelihood of threats within my environment. I get to detect it and respond, so the threat intelligence is very effective. Microsoft security solutions save my time. It saves money because once I protect my environment, I don't lose money. It has decreased my detection time and my time to respond.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I like that it doesn't hold emails for any reason; it sends out notifications to the user as well as administrators. So we have a clear vision on the clear side of what is being blocked and in time as well."
"The product's most valuable features are spam protection and artificial intelligence."
"The email protection is excellent, especially in terms of anti-phishing policies."
"The deployment capability is a great feature, and we're able to activate this feature throughout France with a click."
"The two main features that prove most beneficial for us are URL scanning and attachment scanning."
"Some of the valuable features on the email side are anti-phishing, anti-malware, and Safe Links."
"The insights provided with Microsoft Defender for Office 365 are helpful because it comes with the E5 license, and by default, we can use a lot of capabilities."
"Defender helps us prioritize threats across our organization."
"My experience with customer support and technical support for Microsoft Defender for Office 365 has been excellent."
"The most valuable aspect of Microsoft Defender for Office 365 is its ability to protect us from malware."
 

Cons

"The technical support services and stability need improvement as well."
"There is room for improvement in GUI because it is a bit old-fashioned."
"Microsoft needs to broaden its global support presence by establishing teams of subject-matter experts in all regions."
"The changes to customer service, specifically the new model for support agreements, are not favorable."
"Microsoft Defender for Office 365 could improve by giving customers information on techniques to prevent threats."
"There needs to be an improvement in integrating the product to work across multiple operating systems, and to have better support for non-Microsoft file types."
"Microsoft should provide more documentation for users so they can self-educate. I would like to see more documentation for advanced security features."
"The visibility into threats is not up to the mark, as I do not have control. I rate my experience with Microsoft Defender for Office 365 as six out of ten due to troubleshooting and pricing concerns."
"The visibility for the weaknesses in the system and unauthorized access can be improved."
"It would be better if it were more scalable. It depends on the architecture, but we would like to make it more scalable for both data centers."
 

Pricing and Cost Advice

"It is a cost-effective product."
"The pricing is in the middle. Compared to other products, it should be five out of ten, where one is cheap and ten is expensive."
"For licensing, it's usually a yearly package for customers who are subscribed to Office 365, but they can also pay on a monthly basis."
"Defender is a little bit more expensive as compared to others. We are in the manufacturing environment. So, we don't have a high budget for all of our endpoint devices. Its cost is a major concern for us."
"Microsoft Defender for Office 365 comes with Microsoft Windows. It is free with the operating system."
"The product is very expensive."
"The product is expensive."
"Defender for 365 comes in various plans and licenses, along with other Microsoft security solutions. Purchasing this kind of package or security bundle gives good value for money, and that's what I recommend."
"Compared to other brands, Microsoft Defender for Office 365's pricing is competitive."
"It is much more expensive than using another solution because we have had to include some options and upgrade our license."
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
11%
Manufacturing Company
10%
Financial Services Firm
9%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise11
Large Enterprise32
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Microsoft Defender for Office 365?
My experience with pricing, setup, and licensing is that it's actually quite reasonable even on the licensing side as a standalone product. It's very competitive compared to what competitors are ch...
What needs improvement with Microsoft Defender for Office 365?
I think Microsoft Defender for Office 365 can be improved by creating more educational pieces about not just looking for malware. We are seeing a lot more malware-less emails that Defender for Offi...
What is your primary use case for Microsoft Defender for Office 365?
My main use cases for Microsoft Defender for Office 365 include email hygiene.
 

Also Known As

Trustwave SEG
MS Defender for Office 365
 

Overview

 

Sample Customers

Information Not Available
Microsoft Defender for Office 365 is trusted by companies such as Ithaca College.
Find out what your peers are saying about LevelBlue MailMarshal vs. Microsoft Defender for Office 365 and other solutions. Updated: August 2026.
914,109 professionals have used our research since 2012.