

Find out in this report how the two Digital Experience Platforms (DXP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
| Product | Mindshare (%) |
|---|---|
| Liferay Digital Experience Platform | 9.5% |
| Salesforce Community Cloud | 5.2% |
| Other | 85.3% |

| Company Size | Count |
|---|---|
| Small Business | 20 |
| Midsize Enterprise | 8 |
| Large Enterprise | 23 |
Liferay Digital Experience Platform offers a Java-based architecture with flexibility and user-friendly management systems. It supports extensive customization, multiple site management, and strong security protocols, making it a robust tool for digital experience enhancement.
Liferay Digital Experience Platform is renowned for its integration capabilities and scalability, allowing businesses to manage content and documents effectively. With its role-based permissions and modular design, it supports extensive customization. The platform's collaboration tools and low-code features cater to dynamic digital interactions, while its robust security measures protect organizational data. It addresses needs across sectors like oil, gas, and governance, and supports B2B, B2C, and B2E portals with process management and user authentication features.
What are the key features of Liferay Digital Experience Platform?Liferay is implemented in student and staff self-service portals, employee intranet portals, and national business portals, offering robust industry-specific capabilities. In oil, gas, and manufacturing sectors, it enables efficient data management, while in governance, it supports secure document handling and citizen engagement.
Salesforce Community Cloud is an online platform designed for businesses to create branded communities for rich collaboration among stakeholders, partners, and customers. It enhances engagement by providing a personalized user experience.
This cloud-based solution supports a wide array of interactive use cases that help businesses broaden their communication capabilities. It streamlines processes like customer service, sales enhancement, and product feedback by enabling diverse functions within a single platform. With the power of Salesforce's CRM integration, Community Cloud offers tools and features necessary for efficient collaboration and engagement, allowing businesses to foster a unified digital community environment.
What are the key features of Salesforce Community Cloud?Salesforce Community Cloud is widely utilized in industries such as retail, financial services, and healthcare. In retail, it facilitates customer engagement and feedback collection, enhancing the shopping experience. Within financial services, it aids in partner management and collaboration on complex cases, while in healthcare, it supports patient communities and knowledge-sharing among professionals, driving innovation and service improvement.
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