No more typing reviews! Try our Samantha, our new voice AI agent.

LoginRadius vs OneLogin Customer Identity by One Identity comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 20, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.5
Implementing LoginRadius improved user engagement, simplified integration, enhanced security, increased conversions, and provided cost-effective, scalable solutions for businesses.
Sentiment score
4.7
OneLogin Customer Identity enhances security and efficiency with single passwords, benefiting financial institutions by saving time and reducing IT efforts.
We have seen a return on investment because we have improved our security significantly, and the frictionless sign-in saves us time.
Financial Analyst at Finastra
Protecting these assets is crucial, especially for financial institutions, to mitigate risks.
CTO at Malam Engineering PLC
Once OneLogin Customer Identity by One Identity was implemented, it reduced tickets, especially for passwords for users that were struggling to get into some applications.
IAM Analyst at a tech services company with 51-200 employees
 

Customer Service

Sentiment score
8.0
Users praise LoginRadius for responsive, knowledgeable support, clear communication, extensive resources, and frequent updates ensuring transparency.
Sentiment score
5.8
OneLogin Customer Identity support is highly rated, with rapid response in Asia and USA, slower in Brazil.
If a customer has purchased a P1 level package, then they are available immediately.
Senior Analyst at Toll Holdings Limited
Every time I needed anything, they were very quick and I could solve things within a maximum of a couple of hours.
IAM Analyst at a tech services company with 51-200 employees
The customer support for OneLogin Customer Identity is top-notch.
Financial Analyst at Finastra
 

Scalability Issues

Sentiment score
8.8
LoginRadius is praised for scalability, performance, and support, despite initial setup challenges, making it suitable for growing businesses.
Sentiment score
6.7
OneLogin Customer Identity is scalable and effective for growing demands but has issues with browser extensions and session timeouts.
It doubled in size and it still was handling fine with no gaps or issues.
IAM Analyst at a tech services company with 51-200 employees
OneLogin Customer Identity is very scalable because it handles all my organization's business applications under one roof where they are secure, easy to log in, and save a lot of time.
Financial Analyst at Finastra
In terms of scalability for OneLogin Customer Identity, I don't think it has great scalability because many times users have reported issues about their loading browser extension and sometimes their session timeout.
Senior Analyst at Toll Holdings Limited
 

Stability Issues

Sentiment score
8.6
LoginRadius is praised for its stability, reliability, efficient high traffic handling, minimal downtime, scalability, and secure operations.
Sentiment score
7.9
OneLogin Customer Identity is praised for its stability and reliability, experiencing minimal downtime due to integration issues.
I have not experienced downtime.
Financial Analyst at Finastra
OneLogin Customer Identity by One Identity is stable.
Analista de Suporte at a consultancy with 11-50 employees
OneLogin Customer Identity by One Identity is stable.
IAM Analyst at a tech services company with 51-200 employees
 

Room For Improvement

LoginRadius users seek improvements in support response times, API documentation, customization, dashboard usability, integration capabilities, and pricing transparency.
OneLogin Customer Identity needs mobile app improvements, better performance, clearer documentation, enhanced features, and more affordable pricing.
Clarity in documentation, similar to that with Thales and Fortinet, simplifies our job and helps us convince clients by providing links to credible sources.
CTO at Malam Engineering PLC
Setting up this product can be demanding, particularly for an organization with a complex application, legacy applications, or larger application data which requires extensive custom workflows or a need for advanced branding.
Senior Analyst at Toll Holdings Limited
The needed improvements for the mobile app could also include enhancing the user interface to be more user-friendly and easy to customize to fit a user's preference or needs.
Financial Analyst at Finastra
 

Setup Cost

<p>LoginRadius provides scalable pricing that varies by user count and features, with flexibility and potential cost increases for added functionalities.</p>
Enterprise buyers have mixed reviews on OneLogin's pricing; some find it cost-effective, others struggle with high costs.
for larger numbers of users, the price per user stays the same, which impacts budgeting and negotiations negatively.
Analista de Suporte at a consultancy with 11-50 employees
My experience with pricing, setup cost, and licensing has been that the price is one of the most cost-effective tools, especially regarding great signing and security.
Financial Analyst at Finastra
OneLogin Customer Identity is cheaper than Okta.
Senior Analyst at Toll Holdings Limited
 

Valuable Features

LoginRadius is praised for its security, single sign-on, integration, performance, customizability, support, easy implementation, scalability, and reliability.
OneLogin Customer Identity improves security and efficiency with single sign-on, multi-factor authentication, and AI analytics for enhanced functionality.
The best features OneLogin Customer Identity offers include the ability to store credentials for different applications, one-click login to all platforms, top-notch security for our application, privacy and security for compliance, ease of employee efficiency, and enhanced security for remote workers.
Financial Analyst at Finastra
The biggest benefit of OneLogin Customer Identity for cybersecurity in a banking environment is the ability to manage many virtual machines, servers, and applications that require different credentials and privileges by using single sign-on, which automates the process.
CTO at Malam Engineering PLC
OneLogin Customer Identity has a feature of passwordless authentication.
Senior Analyst at Toll Holdings Limited
 

Categories and Ranking

LoginRadius
Ranking in Customer Identity and Access Management (CIAM)
15th
Average Rating
9.4
Reviews Sentiment
8.2
Number of Reviews
3
Ranking in other categories
Single Sign-On (SSO) (35th), Social Login (1st)
OneLogin Customer Identity ...
Ranking in Customer Identity and Access Management (CIAM)
9th
Average Rating
8.6
Reviews Sentiment
5.9
Number of Reviews
9
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2026, in the Customer Identity and Access Management (CIAM) category, the mindshare of LoginRadius is 2.6%, up from 1.3% compared to the previous year. The mindshare of OneLogin Customer Identity by One Identity is 1.6%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Customer Identity and Access Management (CIAM) Mindshare Distribution
ProductMindshare (%)
OneLogin Customer Identity by One Identity1.6%
LoginRadius2.6%
Other95.8%
Customer Identity and Access Management (CIAM)
 

Featured Reviews

SD
Senior Product Development Manager at Golden Dawn at Golden Dawn
Performs very well and enables us to track our customer details in a better way
The primary use was that we had implemented the identity management into our organizations which was necessary to handle our internal work, and also for our customer portal for a secure login process Has definitely improved our organization. After the implementation, we were able to track our…
AmitRathod - PeerSpot reviewer
Senior Analyst at Toll Holdings Limited
Unified customer identity has delivered seamless branded logins and secure passwordless access
There are some issues I dislike about OneLogin Customer Identity. Customers are still facing performance inconsistencies. Many times users have reported issues such as slow loading times, some occasional browser extension failures, and long session timeout behaviors. There is also complex implementation and configuration. Setting up this product can be demanding, particularly for an organization with a complex application, legacy applications, or larger application data which requires extensive custom workflows or a need for advanced branding. This will take a larger amount of time for deployment. Customization is easy but it takes time to customize, so it depends on the situation. Occasional service interruptions also occur. During my tenure, some users reported occasional outages or connectivity glitches which disrupted access to business applications.
report
Use our free recommendation engine to learn which Customer Identity and Access Management (CIAM) solutions are best for your needs.
916,771 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
No data available
Outsourcing Company
30%
Financial Services Firm
15%
Construction Company
9%
Computer Software Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise1
Large Enterprise10
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for OneLogin Customer Identity?
My experience with pricing, setup costs, and licensing is a bit negative because, although the solution is amazing and a very good system, the prices are a bit exaggerated, especially at larger sca...
What needs improvement with OneLogin Customer Identity?
From my perspective, there is nothing to add for OneLogin Customer Identity by One Identity to be improved; everything is clear on my side.
What is your primary use case for OneLogin Customer Identity?
OneLogin Customer Identity by One Identity serves as our main authentication solution for logins to third-party applications such as AWS, Secret Server, Jamf, and SCCM, where we use SAML login to a...
 

Overview

 

Sample Customers

Rede Gazeta, BroadcastMed, Zero Waste Scotland, Pelmorex Media, Express and Star, Mapegy, IFMA, 0Radiopolis, Aurora WDC, OneName Global, IOMX.
Information Not Available
Find out what your peers are saying about LoginRadius vs. OneLogin Customer Identity by One Identity and other solutions. Updated: September 2026.
916,771 professionals have used our research since 2012.