LoginRadius and Ping Identity Platform compete in the field of user authentication and access management. LoginRadius has an edge in ease of deployment and cost-effectiveness, whereas Ping Identity excels in security features and detailed access management.
Features: LoginRadius offers user-friendly authentication, single sign-on (SSO), and a simple integration process. Ping Identity provides robust multi-factor authentication (MFA), detailed access management capabilities, and comprehensive security features.
Room for Improvement: LoginRadius users suggest enhancements in technical support, customization options, and feature updates. Ping Identity users point out the complexity of initial setup, the need for more intuitive configuration tools, and better user interface design.
Ease of Deployment and Customer Service: LoginRadius is easier to deploy with straightforward setup processes and better initial guidance. Ping Identity, while offering extensive documentation, is seen as more challenging. Customer service reviews favor LoginRadius for quicker and more helpful support responses, whereas Ping Identity users appreciate the detailed resources but find the support less hands-on.
Pricing and ROI: LoginRadius is cost-effective, providing higher ROI due to lower upfront costs and faster deployment. Ping Identity is more expensive, with higher initial expenses justified by superior security features, offering long-term security assurance and ROI benefits.
I have reached out to technical support for troubleshooting SAML certificate mismatches and federated errors between Ping and enterprise apps.
I would like to enable ServiceNow Generative AI for auto-diagnosing PingFederate SSO failures and suggest remediation steps.
Ping Identity Platform has multiple products for access management, identity management, a solution for API security, a solution for authorization, and a product for identity verification.
The platform enhances security measures by analyzing multi-factor authentication attempts, highlighting suspicious patterns, and generating compliance reports.
It's a converged platform which can do both identity management, access management, and recently they are bringing privilege management capability as well.
| Product | Market Share (%) |
|---|---|
| Ping Identity Platform | 5.8% |
| LoginRadius | 1.2% |
| Other | 93.0% |
| Company Size | Count |
|---|---|
| Small Business | 9 |
| Midsize Enterprise | 2 |
| Large Enterprise | 20 |
LoginRadius empowers businesses to deliver a delightful customer experience without compromising security. Using our customer identity platform, companies can offer a streamlined login process while protecting digital accounts and complying with data privacy regulations.
LoginRadius serves over 3,000 businesses with a monthly reach of 700 million users worldwide. Key platform features include registration services, adaptive security, integration with third-party applications, and customer insights.
The company has been named an industry leader in customer identity and access management (CIAM) by Gartner, KuppingerCole, and Computer Weekly. Microsoft is a major technology partner and investor.
LoginRadius is headquartered in Vancouver, Canada, with additional offices in Toronto, USA, United Kingdom, Australia, and India.
Improve Customer Engagement with Seamless Registration and Authentication:
Remove barriers to customer acquisition and conversion across all digital properties. Options include standard username and password, phone registration, and passwordless login.
Secure Customer Identities and Build Trust:
Create a verification process that provides an extra layer of security. Multi-factor authentication and risk-based authentication are quick and easy to set up. Meet all major regional regulations and policies with LoginRadius Cloud Storage, deployed over 29 data centers worldwide.
Leverage Identity for Growth:
A LoginRadius implementation can be up and running within a few weeks, giving an instant return on investment by saving months of time and significant resources. Cut engineering costs by up to 95% with a ready-to-deploy CIAM solution that addresses all customer identity needs in one platform.
Get a Deep Understanding of Customers with Unified Profiles:
Deploy a single customer identity to track and recognize customers at each touchpoint in their journey. Progressively gain a better understanding of how they interact with your brand so you can personalize the digital experience.
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