OneLogin Customer Identity by One Identity vs WSO2 Identity Server comparison

OneLogin Customer Identity by One Identity vs. WSO2 Identity Server

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

OneLogin Customer Identity ...

Ranking in Customer Identity and Access Management (CIAM)

9th

Average Rating

8.2

Reviews Sentiment

6.0

Number of Reviews

Ranking in other categories

No ranking in other categories

WSO2 Identity Server

Ranking in Customer Identity and Access Management (CIAM)

13th

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of August 2026, in the Customer Identity and Access Management (CIAM) category, the mindshare of OneLogin Customer Identity by One Identity is 1.4%, up from 0.3% compared to the previous year. The mindshare of WSO2 Identity Server is 2.6%, up from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Customer Identity and Access Management (CIAM) Mindshare Distribution
Product	Mindshare (%)
OneLogin Customer Identity by One Identity	1.4%
WSO2 Identity Server	2.6%
Other	96.0%

Customer Identity and Access Management (CIAM)

Featured Reviews

AmitRathod

Senior Analyst at Toll Holdings Limited

Unified customer identity has delivered seamless branded logins and secure passwordless access

There are some issues I dislike about OneLogin Customer Identity. Customers are still facing performance inconsistencies. Many times users have reported issues such as slow loading times, some occasional browser extension failures, and long session timeout behaviors. There is also complex implementation and configuration. Setting up this product can be demanding, particularly for an organization with a complex application, legacy applications, or larger application data which requires extensive custom workflows or a need for advanced branding. This will take a larger amount of time for deployment. Customization is easy but it takes time to customize, so it depends on the situation. Occasional service interruptions also occur. During my tenure, some users reported occasional outages or connectivity glitches which disrupted access to business applications.

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Ritesh_Shah

Senior Solution Architect at Hewlett Packard Enterprise

Utilizing key management and seamless single sign-on integration for enhanced user profile management

WSO2 Identity Server's key management feature stands out as a particularly impactful feature for enhancing security. Additionally, from a user perspective, the self-user portal and user profile management capabilities are highly valuable. It allows users to manage their profiles, change passwords, and offers a self-care portal type of functionality. The single sign-on capability integrates seamlessly with various platforms, including Google, Facebook, LDAP, and Active Directory, which supports rapid product launches.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The biggest benefit of OneLogin Customer Identity for cybersecurity in a banking environment is the ability to manage many virtual machines, servers, and applications that require different credentials and privileges by using single sign-on, which automates the process."

"OneLogin Customer Identity has positively impacted our organization by significantly improving our security."

"For OneLogin, if a customer is looking for a cost-effective solution with faster setup and excellent simple-to-use workflows, then they should go for OneLogin."

"Our customers are very happy with OneLogin Customer Identity, which allows them to access multiple applications without needing to register every time."

"Overall, it has helped us improve operational efficiency, strengthen security, and provide a better user experience for our team."

"It's very easy to implement everything."

"The feature that I found most valuable was the ecosystem, which is very comprehensive and allowed me to find the components that I wanted to use, including the identity server and the API."

"The product provides easy integration between API manager and IT server components."

"I am completely satisfied with WSO2 Identity Server and would definitely recommend it to other companies."

"The product's initial setup phase is easy."

"I use this solution to generate keystores and certifications and link these with project development in our company."

"The single sign-on procedure itself, as well as the ability to connect to external user sources such as Microsoft Active Directory and LDAP servers, are the solution's most valuable features."

"We use the solution for customer identity management, authenticating customers coming in through a web portal."

More WSO2 Identity Server pros

Cons

"The accuracy and reliability of OneLogin Customer Identity's output are sometimes problematic, but these issues are being addressed with collaboration between internal teams focused on security and product development."

"One area would be the initial setup and configuration process. While the platform is powerful, some of the advanced settings can be a bit complex for new administrators, and more guided setup options would be helpful."

"Comparing OneLogin Customer Identity with CyberArk technically, I think CyberArk is better; I have had CyberArk for around two years or more, and I know of two or three customers in Ethiopian financial institutions using CyberArk Identity Access Management."

"OneLogin Customer Identity's mobile app is not the best and could use some improvements for easy use on the go or at home or remotely."

"In terms of scalability for OneLogin Customer Identity, I don't think it has great scalability because many times users have reported issues about their loading browser extension and sometimes their session timeout."

"The high availability architecture has to be improved."

"There needs to be a good support model and easy-to-understand documentation."

"The solution could improve its development from a user perspective."

"This solution does not have BPM workflows already integrated, we had to integrate the BPM module externally. They do not provide full-featured auditing and certification modules out of the box."

"First, improvements have to been made in the high availability architecture. This has to do with the master-slave replication, and how the load balancing is handled between the identity servers."

"Sometimes working with the code is difficult because I search for documentation about the code and how to work with the code, which is where I believe they should improve, by providing some documentation on how to work with the code."

"The solution's licensing model could be more flexible, and pricing could be improved."

"The price of the product is an area of concern where improvements are required."

More WSO2 Identity Server cons

Pricing and Cost Advice

Information not available

"I have found the solutions license is priced competitively compared to others."

"At this time we are working with the open-source version."

"WSO2 Identity Server is not an expensive solution."

"They should bring in some good pricing models to host the marketplace."

"I rate the product price an eight out of ten. There is a need to pay more for the extra features provided by the solution."

"We have to take their support, but that is a minimal charge if I'm comparing it to other identity managers."

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Use our free recommendation engine to learn which Customer Identity and Access Management (CIAM) solutions are best for your needs.

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910,564 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

No data available

Construction Company

16%

Comms Service Provider

13%

Transportation Company

12%

Media Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	3
Midsize Enterprise	1
Large Enterprise	9

By reviewers
Company Size	Count
Small Business	4
Midsize Enterprise	2
Large Enterprise	5

Questions from the Community

What is your experience regarding pricing and costs for OneLogin Customer Identity?

I'm not sure of the exact rate, but OneLogin Customer Identity is cheaper than Okta. Okta is costly, and OneLogin is cheaper. It depends on the client and their budget. If they don't have a large b...

What needs improvement with OneLogin Customer Identity?

OneLogin Customer Identity can improve by focusing on enhancements that promote reliability and independence from other applications. These improvements will better serve our customers and make the...

What is your primary use case for OneLogin Customer Identity?

My main use case for OneLogin Customer Identity involves addressing the integration of applications and resolving access issues that customers may experience. If customers face access problems, we ...

What is your experience regarding pricing and costs for WSO2 Identity Server?

The pricing is currently the same as the API Manager, so it's not surprising. Since we used it primarily for SSO and the self portal, there were no additional pricing concerns.

What needs improvement with WSO2 Identity Server?

Currently, all required features are supported. If new use cases for artificial intelligence arise, it could be beneficial to incorporate those. However, for our current projects, WSO2 Identity Ser...

What is your primary use case for WSO2 Identity Server?

We deployed WSO2 Identity Server to fulfill our single sign-on (SSO) requirements. Whenever we implement the API Manager, instead of using the API Manager's inbuilt key manager, we use WSO2 Identit...

Transmit Security vs OneLogin Customer Identity by One Identity

Comparisons

Compared 41% of the time

Ping Identity Platform vs OneLogin Customer Identity by One Identity

Compared 23% of the time

FusionAuth vs OneLogin Customer Identity by One Identity

Compared 21% of the time

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Auth0 Platform vs WSO2 Identity Server

Compared 17% of the time

Okta Platform vs WSO2 Identity Server

Compared 17% of the time

Ping Identity Platform vs WSO2 Identity Server

Compared 9% of the time

Microsoft Entra ID vs WSO2 Identity Server

Compared 6% of the time

ForgeRock vs WSO2 Identity Server

Compared 5% of the time

More WSO2 Identity Server Competitors

Product Reports

OneLogin Customer Identity by One Identity

Download OneLogin Customer Identity by One Identity product report

OneLogin Customer Identity by One Identity report

WSO2 Identity Server

Download WSO2 Identity Server product report

Overview

OneLogin Customer Identity streamlines identity and access management through secure access solutions. It addresses businesses' needs for a centralized platform to manage customer identities efficiently and securely.

Designed for companies seeking robust customer identity management, OneLogin Customer Identity facilitates secure environments by offering advanced features like multifactor authentication and real-time monitoring. It supports seamless integration with a wide array of applications and platforms, enhancing both web and mobile experiences. Security remains paramount, ensuring businesses can protect customer data effectively while maintaining compliance with regulatory standards.

What features stand out in OneLogin Customer Identity?

Single Sign-On: Simplifies access with one login credential across applications.
Multifactor Authentication: Enhances security with additional verification steps.
Real-Time Monitoring: Offers continuous insight into identity activities.
API Integration: Provides support for custom integrations with numerous platforms.

What benefits and ROI do users report?

Enhanced Security: Reduces risk with robust authentication methods.
Operational Efficiency: Saves time with automated identity processes.
Improved Customer Experience: Simplifies user access and engagement.
Regulatory Compliance: Ensures adherence to security standards efficiently.

In industries like finance, healthcare, and retail, OneLogin Customer Identity aids in safeguarding sensitive information and streamlining customer interactions. Its flexible integrations and compliance features make it a preferred choice for businesses looking to secure engagement channels and improve service delivery.

One Identity

WSO2 Identity Server is recognized for its comprehensive ecosystem, providing essential management tools and supporting seamless integrations with major platforms and APIs for secure and customized user access.

WSO2 Identity Server serves as a robust identity management solution, delivering strong single sign-on capabilities and role-based permissions. It integrates smoothly with prominent platforms such as Google, Active Directory, and LDAP. Known for its passwordless technology and customization potential, WSO2 simplifies API and IT server component integration to meet authentication needs effectively. Despite some challenges in installation, documentation, and licensing flexibility, it remains a strong contender in identity management, particularly for environments needing LDAP and extensive API interaction.

What are the key features of WSO2 Identity Server?

Comprehensive ecosystem: Provides key management and user profile management.
Single Sign-On (SSO): Supports platforms like Google and Active Directory.
Role-based permissions: Offers impactful permission management.
Passwordless technology: Enhances security and user convenience.
API integration: Seamlessly integrates with external user sources and APIs.

What benefits should users look for in WSO2 reviews?

Enhanced security: Through robust authentication and access controls.
Flexibility: Supports diverse platforms and APIs.
Customization potential: Adapts to specific requirements and user interactions.
Efficiency and simplicity: Streamlined integration with IT components.

In retail and API management, WSO2 Identity Server is employed for identity solutions and meeting SSO requirements. Users in these industries leverage its key management capabilities and integrate with Active Directory to enhance access control. Retailers and developers utilize WSO2 for secure API interactions and project development, evaluating it alongside other security solutions like Okta.

WSO2

Sample Customers

Information Not Available

Nutanix, ELM, AlmavivA, BDigital, StubHub, M-creations, MedVision360

OneLogin Customer Identity by One Identity vs. WSO2 Identity Server