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LogRhythm UEBA [EOL] vs Netsurion comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 26, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Average Rating
8.6
Reviews Sentiment
6.7
Number of Reviews
122
Ranking in other categories
Endpoint Protection Platform (EPP) (4th), Endpoint Detection and Response (EDR) (5th), Extended Detection and Response (XDR) (3rd), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
LogRhythm UEBA [EOL]
Average Rating
7.0
Reviews Sentiment
6.5
Number of Reviews
11
Ranking in other categories
No ranking in other categories
Netsurion
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
24
Ranking in other categories
Managed Security Services Providers (MSSP) (21st), Security Information and Event Management (SIEM) (50th), SOC as a Service (9th), Managed Detection and Response (MDR) (31st), Extended Detection and Response (XDR) (46th)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
Venda E - PeerSpot reviewer
Cloud Option Engineer at a tech vendor with 10,001+ employees
Behavior analytics has improved insider threat detection and reduces false positives for our team
The best features LogRhythm UEBA [EOL] offers are its behavioral balancing, baselining, risk scoring, and correlation with SIEM events, and what stands out most is risk scoring, which gives clear visibility into which user behaviors are genuinely risky and helps our team to focus on the highest priority threats without drowning in noise. Risk scoring helps us to quickly identify which users' activity needs immediate attention by clearly ranking threats based on impact and likelihood; it changes our day-to-day operations by reducing time spent on low-risk alerts and allowing the team to prioritize investigations and response actions more effectively and consistently. LogRhythm UEBA [EOL] has positively impacted our organization by improving our ability to detect insider threats and compromised accounts earlier, resulting in better security visibility, reduced false positives, and faster investigations and response times, which helped the team operate more effectively with greater confidence. I observed a noticeable reduction in false positive alert volume, which shortened the investigation time per incident, improving the mean time to detect and respond, and helping identify high-risk user activities earlier, which prevented potential security incidents from escalating.
John-Berry - PeerSpot reviewer
Information Technology Manager at ProfitSolv
The SOC center monitors, hunts, and notifies us of threats around the clock
I know they are working to resolve this issue, but Netsurion is currently unable to retrieve logs from S3 buckets. We use WP Engine for a lot of web hosting as well as AWS, and both of these platforms use S3 buckets. I would like Netsurion to be able to pull logs from Linux devices. We have some of that capability, and I believe they can do it. However, the way it works with Amazon is strange and glitchy. Therefore, working something out with Amazon would be great. Netsurion's SOC can be a bit too aggressive at times. We have asked them to adjust their playbook because I am tired of being notified about the same issue multiple times a day. I am aware of the issue, and it is not a cause for concern. Let's only take action on this issue if we see an actual problem.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Monitoring is most valuable."
"There has been a significant reduction of approximately 70% to 80% in our internal MTTR and MTTD metrics, now around five to eight minutes whereas previously it was hours, which has helped tremendously."
"It'll not slow down your system when compared to others."
"We can visualize and control the activities in the environment from anywhere."
"Cortex is a very good total solution on the endpoints."
"The initial setup isn't too bad."
"It has a higher cost than other solutions, like CrowdStrike or Microsoft’s EDR tools, but it reduces the cost of our operations because it’s a new generation antivirus tool."
"Technical support is the best in class, in my opinion, because they have invested heavily in research and development."
"What I like most about LogRhythm UEBA is that it allows you to identify and analyze end-user behaviors and suspicious activities within the systems."
"I typically use the product for reducing cyber risk, and I can investigate attacks more quickly using machine learning tools."
"LogRhythm UEBA’s best feature is the dashboard. It provides several graphs, charts, and event logs."
"LogRhythm UEBA [EOL] has positively impacted our organization by improving our ability to detect insider threats and compromised accounts earlier, resulting in better security visibility, reduced false positives, and faster investigations and response times, which helped the team operate more effectively with greater confidence."
"The capability of pinpointing specific cyber incidents is a valuable feature for us."
"I definitely think that it's good at finding things automatically, versus trying to define it."
"The solution's most valuable features are the graphical user interface and the reporting."
"It has a lot of features. It has file integration monitoring."
"The network alert is the most valuable feature. That way, we in the IT department are aware of user lockout and invalid password attempts way before a user ever even calls in."
"When I looked last week, we probably averaged about 20 million log entries a day. So, we certainly can't individually manage that. Just looking at the reports, then trying to go back and find anything that was questionable, was a challenge. Therefore, the managed service has been invaluable to us in terms of being able to narrow the scope of what really needs to be looked at and bringing those things to our attention to be dealt with."
"The real-time alerting for things such as people getting dropped into a VPN group or the domain admin group — things like that which really shouldn't happen without proper change management, but we all know the reality, they do from time to time — gives me real-time visibility into what's going on."
"I like the UI, overall. I like the main page and there are aspects of the search page that I like. When you bring it up on the left-hand side of the page, as you look at the events, the ability to simply hit and click the plus/minus to pull events in and out of the overall view is well done and is very effective from a threat-hunting and an analysis perspective. I like the detail it shows."
"They have what they call Elasticsearch which is very quick, although that's only available for the last seven days' worth of data. It used to be that, if I wanted to do a search from three days ago, it might take me 10 to 15 minutes because it had to actually unzip some archive files. So I really like that feature. It's almost instantaneous for anything within the last seven days."
"Their SOC team manages vulnerability management and IOC reviews. They stop bad processes when they happen. The best thing is their weekly reviews of what has been going on in the infrastructure as well as the things that they see and what we should look out for."
"There are a host of things that are most valuable. Obviously monitoring our environment and reporting out different events is important. They perform a suite of services. They monitor all of our servers, all of our key infrastructure, like our DNS, our switches, all that stuff. They aggregate and correlate that quarterly. They'll tell us if we're getting a lot of login failures and something is going on or if something's weird."
"Expediting incident response is really great."
 

Cons

"One thing that was missing was the integration part. Currently, they don't have out-of-box integration with IBM QRadar, or if they have the integration, the integration doesn't work well."
"It is not easy to sell Cortex XDR, not because it isn't a good tool. Its marketing needs to be improved."
"If they had pulse rate detection, it would be better."
"There's room for improvement with Mac device installations, which can be challenging."
"I think sometimes Cortex XDR agent automatically stops event capturing from the device, and then even the dashboard does not get any notifications from the agent."
"This is a very costly product."
"The configuration could be simplified. I would like to see better protection, specifically to protect email applications."
"It'll help if customization was easier."
"LogRhythm UEBA [EOL] could be improved with more flexible tuning options and clearer model transparency to better understand why certain behaviors are flagged; enhanced integrations with additional data sources and more intuitive dashboards would also help improve usability and investigation efficiency."
"The product should improve its dashboards. Splunk has neat dashboards. Additionally, we would like to enhance the use cases provided by LogRhythm as its use case library is not as extensive as other tools. Its machine-learning capabilities need to improve when compared to other solutions. It lacks risk quantification in a single, transparent view for individuals such as CSOs."
"The on-premises LogRhythm is not very scalable. When considering packets per second or the MPS needed for additional logs such as web application logs, scalability is usually found in cloud products."
"It would be helpful if there were more guidance provided for integrating with unsupported devices."
"The product could be user-friendly for someone who doesn’t have any prior experience working with it."
"We're now exploring the cloud version but unfortunately we've found that they are lagging in that space."
"The only problem is that the agents consume too much memory and system resources; the memory and resource consumption is high."
"In general, if something needs to be improved in the algorithm, it would be the dashboards."
"The system requirements are very, very high. So I need a pretty powerful server to run. If they could lighten that load so that the on-premise part of their product didn't impact my systems as much that would be ideal."
"Everything that I've wanted has been added in. EDR was added, and MITRE was added. Those were two big ones that we didn't even have to push for."
"I would like to see a faster response when we see things like 15,000 lockouts. I really wished that I had known that on Friday afternoon rather than waiting until I got the weekly report today. By the same token, they are looking at it from the point of view that this is a system or software malfunction. This is not a bad actor repeating the exact same password three times a second. Therefore, they can tell that this is not a bad thing. However, it's not a security event but it is an operational event for me. Knowing this sort of thing would help my team and me out more because then we would be able to clear out a lot of network traffic that we didn't know was going on. So, we would like quicker updates on non-high security events."
"I would like to see the dashboard come up more quickly."
"Their SOC team can't understand our network because they haven't worked in the actual company. This does negatively affect security posture, e.g., if you don't have knowledge about the network, then you will miss things."
"The onboarding process was complex, there was quite a learning curve, and few of our technical staff knew what they were talking about on the Netsurion side, but we were expected to do all the work."
"The upfront costs have increased, and we have been locked into this contract."
"Communication is always something that can be improved, but I feel that any time we've had a communication issue, it's quickly addressed when we bring those up at the monthly meetings. Usually, it's an individual that wasn't clear in the communication, it's not the process per se. You always have to be able to segregate if the process didn't work or an individual either didn't say the right thing or my people didn't understand what they were being told."
 

Pricing and Cost Advice

"Our license will require renewal in August, after which the maintenance will continue as usual."
"It is present, but when compared to other competitive products, I would say it is not less expensive; however, when all of the other added values are considered, the price is reasonable."
"The pricing is a little bit on the expensive side."
"The price of the solution is high for the license and in general."
"In terms of the cost Cortex XDR by Palo Alto Networks is very expensive because we are a Mexican company and when you translate dollars to pesos the cost is very high. The solution is very expensive for Mexican companies. I understand that they have international prices, but I do not think it offsets the price enough for many companies in countries, such as Mexico. The amount it is reduced is not a massive percentage."
"I am using the Community edition."
"I feel it is fairly priced."
"The price was fine."
"As LogRhythm UEBA is pretty expensive, I'd give its pricing a seven out of ten."
"The pricing is nice when compared to other products in the industry."
"I rate the product's pricing a three out of ten. However, the cloud version is expensive. You need to hire professional services for deployment and migrations, which can be expensive."
"It is quite a budget-friendly product."
"Licensing is on a yearly basis. It's not expensive compared to its competitors."
"I don't know if the pricing is by the seat but we're paying about $20,000 to 25,000 a year. On top of that, we pay for the managed support services. That runs us about another $35,000 or $40,000 a year."
"We put together the package of what we needed. It was based pretty much on the number of agents that we were deploying. If we needed to manage logging from certain specific applications, like Active Directory and SQL Server, there has been no additional cost for that. We had agents deployed for those specific servers and the applications were included, then there was just an additional installation that they had to do for us."
"Netsurion's pricing is extremely fair and flexible. The price of their SIEM product is reasonable, and you can pay for those services you want on top of that. It wasn't cheap, but it's competitive, and we intend to renew our contract."
"In the security space, it's hard to quantify your return on investment. So, I don't. We spend about $40,000 a year and so. It's hard to say if the SIEM saved that much money."
"Our pricing for Netsurion last year was US $52,000 per year."
"You are paying for different levels, especially as far as the monitoring goes and how often you review it with the team. The other factor that figures in is how many nodes are on your network, such as clients, network equipment, servers, etc. There are some additional pieces on top of that, but it's laid out pretty simply, as far as how much you're going to pay for a node."
"The pricing and licensing seem very reasonable. The managed service part of it feels like it gives me the equivalent of a full-time engineer for a lot less money. So, I feel it's a good value."
"When we first got the EventTracker product, we were using SIEM Simplified. At the time they didn't call it that, but it was more of a service thing. So, there was a bit more hand-holding and getting stuff set up, along with failure reports, that they did during the first one to two years. Then, we decided that the the additional money to have someone do these daily reports wasn't terribly useful, so we discontinued that service."
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Top Industries

By visitors reading reviews
Comms Service Provider
14%
Outsourcing Company
12%
Construction Company
10%
Manufacturing Company
10%
Comms Service Provider
12%
Retailer
11%
Outsourcing Company
10%
Construction Company
10%
Outsourcing Company
19%
Construction Company
11%
Manufacturing Company
9%
Performing Arts
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business50
Midsize Enterprise21
Large Enterprise57
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise4
Large Enterprise4
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise7
Large Enterprise7
 

Questions from the Community

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Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What needs improvement with LogRhythm UserXDR?
In general, if something needs to be improved in the algorithm, it would be the dashboards. The dashboards with solut...
What is your primary use case for LogRhythm UserXDR?
I typically use the product for reducing cyber risk, and I can investigate attacks more quickly using machine learnin...
What advice do you have for others considering LogRhythm UserXDR?
I would not necessarily recommend LogRhythm due to its complexity and lack of modularity. I would always recommend Sp...
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Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
LogRhythm UserXDR, LogRhythm Enterprise UEBA
Netsurion Managed Threat Protection, Netsurion EventTracker
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Information Not Available
The Salvation Army, The FRESH Market, Pacific Western Bank, NASA, American Academy of Orthopaedic Surgeons (AAOS), and Talbot’s Stores
Find out what your peers are saying about SentinelOne, TrendAI, Palo Alto Networks and others in Extended Detection and Response (XDR). Updated: October 2026.
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