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LogRhythm UEBA [EOL] vs Netsurion comparison

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Executive SummaryUpdated on Oct 26, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Average Rating
8.6
Reviews Sentiment
6.7
Number of Reviews
122
Ranking in other categories
Endpoint Protection Platform (EPP) (4th), Endpoint Detection and Response (EDR) (5th), Extended Detection and Response (XDR) (3rd), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
LogRhythm UEBA [EOL]
Average Rating
7.0
Reviews Sentiment
6.5
Number of Reviews
11
Ranking in other categories
No ranking in other categories
Netsurion
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
24
Ranking in other categories
Managed Security Services Providers (MSSP) (21st), Security Information and Event Management (SIEM) (50th), SOC as a Service (9th), Managed Detection and Response (MDR) (31st), Extended Detection and Response (XDR) (46th)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
Venda E - PeerSpot reviewer
Cloud Option Engineer at a tech vendor with 10,001+ employees
Behavior analytics has improved insider threat detection and reduces false positives for our team
The best features LogRhythm UEBA [EOL] offers are its behavioral balancing, baselining, risk scoring, and correlation with SIEM events, and what stands out most is risk scoring, which gives clear visibility into which user behaviors are genuinely risky and helps our team to focus on the highest priority threats without drowning in noise. Risk scoring helps us to quickly identify which users' activity needs immediate attention by clearly ranking threats based on impact and likelihood; it changes our day-to-day operations by reducing time spent on low-risk alerts and allowing the team to prioritize investigations and response actions more effectively and consistently. LogRhythm UEBA [EOL] has positively impacted our organization by improving our ability to detect insider threats and compromised accounts earlier, resulting in better security visibility, reduced false positives, and faster investigations and response times, which helped the team operate more effectively with greater confidence. I observed a noticeable reduction in false positive alert volume, which shortened the investigation time per incident, improving the mean time to detect and respond, and helping identify high-risk user activities earlier, which prevented potential security incidents from escalating.
John-Berry - PeerSpot reviewer
Information Technology Manager at ProfitSolv
The SOC center monitors, hunts, and notifies us of threats around the clock
I know they are working to resolve this issue, but Netsurion is currently unable to retrieve logs from S3 buckets. We use WP Engine for a lot of web hosting as well as AWS, and both of these platforms use S3 buckets. I would like Netsurion to be able to pull logs from Linux devices. We have some of that capability, and I believe they can do it. However, the way it works with Amazon is strange and glitchy. Therefore, working something out with Amazon would be great. Netsurion's SOC can be a bit too aggressive at times. We have asked them to adjust their playbook because I am tired of being notified about the same issue multiple times a day. I am aware of the issue, and it is not a cause for concern. Let's only take action on this issue if we see an actual problem.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Palo Alto is the best security solution in the market."
"Cortex XDR by Palo Alto Networks is specifically designed to prevent zero-day attacks and is part of an ecosystem of Palo Alto, providing customers with a long-term vision to modify and redesign how security is applied in their company."
"Traps is quite a stable product. Once it was properly deployed and configured, you have nothing to be worried about."
"It's very stable. I've never experienced downtime for the ASM console or ASM core."
"The initial setup is easy."
"The policy configuration is great, the granularity of policies that are available is very helpful, it is straightforward to set up, and it has pretty much everything we need and works well within the Palo Alto ecosystem."
"The main benefit of using Cortex XDR by Palo Alto Networks while employing Palo Alto Firewall at the internet edge is that it improves security on our endpoint devices, integrating seamlessly with Palo Alto Firewalls to deliver comprehensive network, analyst, and security details all in a single dashboard, which allows us to manage everything from our network devices."
"The multi-layered approach to the product gives you confidence that it will stop exploits, ransomware, worms, or viruses from compromising endpoints, essentially providing peace of mind."
"I definitely think that it's good at finding things automatically, versus trying to define it."
"The most valuable features are file activity monitoring and registry activity monitoring."
"LogRhythm UEBA’s best feature is the dashboard. It provides several graphs, charts, and event logs."
"It has a lot of features. It has file integration monitoring."
"I typically use the product for reducing cyber risk, and I can investigate attacks more quickly using machine learning tools."
"LogRhythm UEBA [EOL] has positively impacted our organization by improving our ability to detect insider threats and compromised accounts earlier, resulting in better security visibility, reduced false positives, and faster investigations and response times, which helped the team operate more effectively with greater confidence."
"The solution's most valuable features are the graphical user interface and the reporting."
"Overall, this is a really good product and I recommend it."
"I like EventTracker's dashboard. I see it every time I log in because it's the first thing you get to. We have our own widgets that we use. For the sake of transparency, there are a few widgets that we look at there and then we move out from there... Among the particularly helpful widgets, the not-reporting widget is a big one. The number-of-logs-processed is also a good one."
"The biggest lesson I have learned is that the outsourcing of this service has a dramatic impact on the organization."
"I think Netsurion scales well. We've gone from a small number of agents up to thousands. So I would imagine that it would continue to scale. I don't see any issue with that."
"It's a deny-all policy, so there's an access list on each machine, and it was effortless to tune it for our software because we have four pieces of intellectual property used in-house, and that was super easy to get up and running compared to some of the other solutions I've seen."
"If we need to do a search for user lockouts, we can go, search, and find locations where they have been locked out, then keep track of those events, historically."
"When I looked last week, we probably averaged about 20 million log entries a day. So, we certainly can't individually manage that. Just looking at the reports, then trying to go back and find anything that was questionable, was a challenge. Therefore, the managed service has been invaluable to us in terms of being able to narrow the scope of what really needs to be looked at and bringing those things to our attention to be dealt with."
"What I like most about Netsurion is the level of visibility and reporting."
"The most important feature is keeping track of when accounts are created and deleted, when permission groups are changed, and memberships are changed in groups; and overall, how many errors are occurring on the various systems that we're monitoring."
 

Cons

"They are charging for Network Traffic Analyzer (NTA) services, so if the per GB data could be provided at a certain level free of cost or at the same cost which the customer is taking for the entire bundle, that would be better."
"The dashboard could use some significant improvement, just making it more useful with more information. It has a limited amount of information right now. It is customizable, but I'd love to see a better out-of-box dashboard."
"The solution needs better reports. I think they should let the customer go in and customize the reports."
"This is a very costly product."
"Cortex XDR by Palo Alto Networks is not only pricey; it is extremely expensive."
"Cortex does not offer an on-premises solution. However, some customers would prefer not to be on the cloud. It would be ideal if it could offer something on-prem as well."
"The solution should add unwanted malicious hash values to a block list so that whenever the action is triggered, it will automatically prevent the malicious content."
"The technical support is not very good. I find the process difficult."
"The solution is very expensive. There are also costs beyond the standard licensing fee."
"LogRhythm UEBA [EOL] could be improved with more flexible tuning options and clearer model transparency to better understand why certain behaviors are flagged; enhanced integrations with additional data sources and more intuitive dashboards would also help improve usability and investigation efficiency."
"In general, if something needs to be improved in the algorithm, it would be the dashboards."
"It would be helpful if there were more guidance provided for integrating with unsupported devices."
"It should have better mitigation with other solutions and be tightly integrated with other solutions. It has to be improved."
"What needs improvement in LogRhythm UEBA is the pricing. Here in Asia, for example, in Sri Lanka, pricing is the primary concern, and this is the only area for improvement I see in the product."
"The UI could be improved a little bit."
"The product could be user-friendly for someone who doesn’t have any prior experience working with it."
"Where there is an opportunity for improvement is in the interface used for performing the searches."
"Netsurion's threat detection and response aren't quite mature. I would expect a little more."
"It would be great if they had a client for phones by which they could push a notification to us, as opposed to via email."
"Where there is an opportunity for improvement is in the interface used for performing the searches. You have to understand Elasticsearch search too well for the security team to be able to take really full advantage of that part of the product. It's not as intuitive as I would like it to be for new staff coming in. The general query capability is a little bit challenging."
"I would also like to have a dashboard that I can access anytime to review the real-time data from their website."
"They have their programs and tools that you have to put into your own environment. We basically ingest all the log data and then push it out to them. I wish it was a little bit different than that where we just push directly towards them. I do not know if that is a function that they thought would be better in terms of security, but I wish that instead of doing that, it should go from the device to them and not from the device to another system and then out to them. There seem to be some drawbacks to doing that."
"The upfront costs have increased, and we have been locked into this contract."
"Netsurion's SOC can be a bit too aggressive at times."
 

Pricing and Cost Advice

"Every customer has to pay for a license because it doesn't work with what you get from a managed services provider."
"Licensing for Palo Alto Networks Cortex XDR can be costly, especially when it comes to a hundred users. A license is required for each user, and the subscription must be renewed on a yearly basis."
"In terms of the cost Cortex XDR by Palo Alto Networks is very expensive because we are a Mexican company and when you translate dollars to pesos the cost is very high. The solution is very expensive for Mexican companies. I understand that they have international prices, but I do not think it offsets the price enough for many companies in countries, such as Mexico. The amount it is reduced is not a massive percentage."
"The tool's price is moderate."
"I don't have any issues with the pricing. We are satisfied with the price."
"The return on investment is from the user side because we have seen the performance of it increase the delivery time of the product if we are using too many web-based and on-premise applications. In indirect ways, we saw the return of investment in terms of performance and user satisfaction increase."
"The solution has one subscription for endpoint protection and one subscription for detection and response. The two licenses combined give you the BRO version."
"This is an expensive solution."
"The pricing is nice when compared to other products in the industry."
"As LogRhythm UEBA is pretty expensive, I'd give its pricing a seven out of ten."
"Licensing is on a yearly basis. It's not expensive compared to its competitors."
"I rate the product's pricing a three out of ten. However, the cloud version is expensive. You need to hire professional services for deployment and migrations, which can be expensive."
"It is quite a budget-friendly product."
"You are paying for different levels, especially as far as the monitoring goes and how often you review it with the team. The other factor that figures in is how many nodes are on your network, such as clients, network equipment, servers, etc. There are some additional pieces on top of that, but it's laid out pretty simply, as far as how much you're going to pay for a node."
"EventTracker's subscription-based model is interesting as far as yearly license type stuff. It's nice because you know what it's going to be next year. We haven't really looked at any other solutions. The pricing at the time compared to the other solutions was a lot less. A couple of years ago, we actually looked at Splunk. The amount in Splunk's licensing model is based on 20 gigs a day, or something like that. Based on our number of logs and stuff that we were already generating, the costs would be substantially more for the amount of logs that we would be getting."
"I don't know if the pricing is by the seat but we're paying about $20,000 to 25,000 a year. On top of that, we pay for the managed support services. That runs us about another $35,000 or $40,000 a year."
"The pricing and licensing seem very reasonable. The managed service part of it feels like it gives me the equivalent of a full-time engineer for a lot less money. So, I feel it's a good value."
"We have seen time and cost savings. It prevents us from having to hire specialized people for this type of work. We would need to hire six staff members to accommodate the same service."
"The upfront costs have increased, and we have been locked into this contract. The cost of changing over from it is way too high."
"Our budget follows the calendar year. We just started a new budget year at the beginning of the month. We did budget for an increase in our threat management system selection. Therefore, we have the budget to implement and accommodate a threat management system change, including an increase for the quoted actions that we received to improve EventTracker. We are just waiting on our council to approve that budget, which might not be for a little while. Hopefully, when they do, we will be able to jump on doing something."
"Netsurion's pricing is competitive. At the same time, they're the only ones who do what we want to do the way we want it. I can't say we would've paid more, but we would've had to have come up with our own solution if they weren't providing that."
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Top Industries

By visitors reading reviews
Comms Service Provider
14%
Outsourcing Company
12%
Construction Company
10%
Manufacturing Company
10%
Comms Service Provider
12%
Retailer
11%
Outsourcing Company
10%
Construction Company
10%
Outsourcing Company
19%
Construction Company
11%
Manufacturing Company
9%
Performing Arts
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business50
Midsize Enterprise21
Large Enterprise57
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise4
Large Enterprise4
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise7
Large Enterprise7
 

Questions from the Community

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How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What needs improvement with LogRhythm UserXDR?
In general, if something needs to be improved in the algorithm, it would be the dashboards. The dashboards with solut...
What is your primary use case for LogRhythm UserXDR?
I typically use the product for reducing cyber risk, and I can investigate attacks more quickly using machine learnin...
What advice do you have for others considering LogRhythm UserXDR?
I would not necessarily recommend LogRhythm due to its complexity and lack of modularity. I would always recommend Sp...
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Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
LogRhythm UserXDR, LogRhythm Enterprise UEBA
Netsurion Managed Threat Protection, Netsurion EventTracker
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Information Not Available
The Salvation Army, The FRESH Market, Pacific Western Bank, NASA, American Academy of Orthopaedic Surgeons (AAOS), and Talbot’s Stores
Find out what your peers are saying about SentinelOne, TrendAI, Palo Alto Networks and others in Extended Detection and Response (XDR). Updated: October 2026.
920,769 professionals have used our research since 2012.