Looker vs Sisense comparison

Sisense and Looker both compete in the business intelligence space. Looker seems to have the upper hand due to its advanced features and powerful data modeling language, despite its higher cost.

Features: Sisense is known for its ease of use, fast implementation, and ability to seamlessly combine multiple data sources. Its simplicity and range of visualizations cater to quick deployments without requiring technical expertise. Looker is praised for its flexibility and powerful data modeling capabilities via LookML, which enables sophisticated data manipulation and sharing, especially for SQL-experienced users looking to democratize data access.

Room for Improvement: Sisense could enhance its support for statistical packages and intricate data cubes that impact complex data blending capabilities. Users express a need for more customization options and improved handling of larger datasets. Looker, while strong in advanced analytics, could improve data source integration, visualization options, and user accessibility, offering more intuitive features for non-technical users and managing interface complexity for improved ease of use.

Ease of Deployment and Customer Service: Sisense stands out with options for on-premises, private, and public cloud deployments, complemented by exceptional customer service and technical support that are both responsive and helpful. Looker primarily operates in the public cloud and requires strong technical knowledge for deployment. While offering customer support, some users feel that response times and problem resolution could be more efficient.

Pricing and ROI: Sisense is competitively priced, offering value for small to mid-sized businesses but is considered expensive compared to alternatives like Tableau and Power BI. Its ROI is viewed positively, with users noting time savings and improved reporting. Looker, while possibly costly for smaller businesses, justifies its expense with efficiency and advanced capabilities attractive to larger, data-intensive organizations. Pricing varies widely, typically aligning with user numbers and specific needs.