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Loom Systems vs Splunk Observability Cloud comparison

ServiceNow and Splunk are both solutions in the IT Infrastructure Monitoring category. ServiceNow is ranked #64, while Splunk is ranked #9 with an average rating of 8.6. ServiceNow holds a 0.2% mindshare in IM, compared to Splunk’s 1.1% mindshare. Additionally, 80% of ServiceNow users are willing to recommend the solution, compared to 94% of Splunk users who would recommend it.
Loom Systems
Read 4 Loom Systems reviews
  • 285 Views
  • 175 Comparison Views
80% willing to recommend
Splunk Observability Cloud
Read 50 Splunk Observability Cloud reviews
  • 1,711 Views
  • 1,010 Comparison Views
94% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Feb 6, 2025

Splunk Observability Cloud and Loom Systems are competing products in the observability space. Splunk Observability appears to have the upper hand regarding scalability and extensive integrations.

Features: Splunk Observability Cloud provides advanced analytics, monitoring, alerting capabilities, real-time visibility, and supports complex IT environments. Loom Systems offers AI-driven predictive insights, easy system integration, and cost-effective analytics.

Room for Improvement: Splunk Observability Cloud could improve by reducing its steep learning curve, decreasing setup complexity, and lowering entry costs for smaller organizations. Loom Systems may enhance by expanding integration options, increasing analytics depth, and improving scalability for larger enterprises.

Ease of Deployment and Customer Service: Splunk Observability Cloud requires more time and resources for deployment and involves complex workflows in customer service, while Loom Systems offers intuitive deployment with straightforward setup and efficient support.

Pricing and ROI: Splunk Observability Cloud has a higher setup cost impacting ROI negatively for smaller organizations, whereas Loom Systems presents a budget-friendly option with attractive ROI due to lower entry costs and efficient analytics.

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Buyer's Guide
Loom Systems vs. Splunk Observability Cloud
February 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Loom Systems
Ranking in IT Infrastructure Monitoring
64th
Average Rating
8.0
Number of Reviews
4
Ranking in other categories
Anomaly Detection Tools (2nd)
Splunk Observability Cloud
Ranking in IT Infrastructure Monitoring
9th
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
50
Ranking in other categories
Application Performance Monitoring (APM) and Observability (11th), Cloud Monitoring Software (9th), Container Management (8th)
 

Mindshare comparison

As of April 2025, in the IT Infrastructure Monitoring category, the mindshare of Loom Systems is 0.2%, up from 0.2% compared to the previous year. The mindshare of Splunk Observability Cloud is 1.1%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring
 

Featured Reviews

Keerthi Kumar Sangaraju - PeerSpot reviewer
Stable, easy to set up, flexible, and has multiple functionalities, but needs to define priority levels for each incident
What's lacking in Loom Systems is the level of priority for each incident. For example, after implementation and there was a huge impact on the client, and the client comes back to you and says that there's an incident, that there needs to be an immediate resolution for it, you'll see severity one, severity two, etc., in Loom Systems, rather than priority levels. It would be better if the incidents can be defined as low priority, medium priority, or high priority.
Read full review
Lakshmi Padaga - PeerSpot reviewer
Collaborates performance metrics with log data to pinpoint the exact cause of issues and offers error detection
Splunk APM is a robust tool with many capabilities. There are always areas for potential improvement to enhance its functionality and user experience. For Splunk APM, there could be simplified navigation, like streamlining the user interface to make navigation more intuitive for our users, especially those new to APM, which can enhance usability. We can provide more customization options for dashboards and visualizations to help users tailor the platform to their specific needs. There could be more integration capabilities with a wider range of third-party tools and platforms would also be beneficial. By focusing on these areas, Splunk APM can enhance its value proposition, improve user satisfaction, and better meet the evolving needs of organizations monitoring their application performance.
Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is absolutely scalable. If an organization needs to expand it out they definitely can."
"The RFS portion of the solution is the product's most valuable feature."
"What I like best about Loom Systems is that you can use it for infrastructure monitoring. I also like that it's a flexible solution."
"You can develop your own apps within Loom, and they can be configured very simply."
"The solution is stable and reliable."
"It has been beneficial for our IT infrastructure."
"The most valuable feature is dashboard creation."
"The company has many systems that the customer is paying to access. Splunk APM issued via AppDynamics helps find problems in the feed. It reduces the risk of supervising all the devices. I can supervise the flow and simulate the conditions of the repository across several dashboards to show what's happening at the moment."
"This solution is very quick to deploy as it is a SaaS solution and integrates with tools like ServiceNow."
"It's a very easy-to-use solution."
"It is very easy to monitor multiple cloud environments. It's like a single pane of glass for us. We can use it to monitor our on-prem and both of our cloud environments as opposed to having different tools for each environment. It makes it all come together in one tool."
"It can monitor, get the data, and then report on the data."
More Splunk Observability Cloud pros
 

Cons

"The discovery and mapping still takes a lot of human intervention, it's quite resource heavy,"
"What's lacking in Loom Systems is the level of priority for each incident. For example, after implementation and there was a huge impact on the client, and the client comes back to you and says that there's an incident, that there needs to be an immediate resolution for it, you'll see severity one, severity two, etc., in Loom Systems, rather than priority levels. It would be better if the incidents can be defined as low priority, medium priority, or high priority."
"The reporting is a bit weak. They should work to improve this aspect of the product."
"The change management within the solution needs to be improved. There needs to be more process automation."
"There are always areas for potential improvement to enhance its functionality and user experience."
"The security could be better."
"I've been using the Splunk query language, and it can be a bit time-consuming to set up the queries I need."
"We still use Splunk Enterprise licensing. A lot of the newer features go into Splunk Cloud before Enterprise. We're not looking to switch our licensing over, so we're falling behind on the newer features."
"Splunk isn't an ideal tool for application performance management due to the extensive setup required."
"Splunk APM should include a better correlation between resources and infrastructure monitoring."
"A lot of customers had a hard time effectively searching within the data in Splunk. There is a learning curve from searches to indexes and using all the macros that we have created. It is a little difficult for somebody who has not used it quite a bit and does not have a lot of practice with it, but the AI features that we have been hearing about through Splunk will make it a lot easier for us to use human language to search this data. That is big. That is pretty powerful, and that will help a lot with our customers."
"Once you see the issues related to the scalability part, you need to understand that it is a warning triangle. After seeing the warning triangle, you need to realize that you cannot trust any of the numbers you see in the chart because it is not a complete, full data set."
More Splunk Observability Cloud cons
 

Pricing and Cost Advice

Information not available
"Splunk APM is a very cost-efficient solution."
"The solution's pricing is costly."
"The price of Splunk APM is less than some of its competitors."
"Splunk's infrastructure monitoring costs can be high because our billing is based on data volume measured in terabytes, rather than the number of devices being monitored."
"I would rate the price of Splunk Infrastructure Monitoring as an eight out of ten, with ten being the most expensive."
"The product is a bit expensive considering the competition but the company may negotiate the price."
"Splunk offers a 14-day free trial and after that, we have to pay but the cost is reasonable."
"Splunk has been fairly expensive, but it has been predictable."
More Splunk Observability Cloud pricing and cost advice
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Top Industries

By visitors reading reviews
Financial Services Firm
22%
Computer Software Company
22%
Real Estate/Law Firm
10%
Construction Company
6%
Financial Services Firm
17%
Computer Software Company
15%
Manufacturing Company
8%
Retailer
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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What do you like most about SignalFx?
The most valuable feature is dashboard creation.
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What needs improvement with SignalFx?
There is room for improvement in the alerting system, which is complicated and has less documentation available. We sometimes encountered issues in setting up alerts. The custom detector could be m...
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What is your primary use case for SignalFx?
The main purpose of using Splunk APM is to optimize our application. We use Splunk APM primarily to understand how the application works, how it uses resources, and its response time in connection ...
See all answers
 

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More Splunk Observability Cloud Competitors
 

Product Reports

Buyer's Guide
IT Infrastructure Monitoring
March 2025
Loom Systems reportDownload Loom Systems product report
Buyer's Guide
Splunk Observability Cloud
March 2025
Splunk Observability Cloud reportDownload Splunk Observability Cloud product report
 

Also Known As

No data available
Splunk Infrastructure Monitoring
 

Overview

Loom Systems delivers an advanced AI-powered operational analytics platform to predict and prevent problems in the digital business. DevOps & IT teams use Loom for real-time detection and resolution for any type of application, including home-grown. Loom analyzes logs and metrics in all formats, performs smart correlations and root cause analysis to help organizations gain immediate into their environments. Loom stands alone in the industry as an AI platform requiring no prior math knowledge from its operators, leveraging your existing staff to succeed in the digital era. Getting started is easy - zero configuration and data pre-processing needed, so you can stream your data in its raw format.
ServiceNow

Splunk Observability Cloud combines log search, data integration, and dashboards for seamless monitoring, enhancing infrastructure visibility and security. Its cloud integration and scalability support diverse environments, improving operational efficiency.

Splunk Observability Cloud offers comprehensive monitoring tools with user-friendly interfaces, enabling end-to-end infrastructure visibility. Its real-time alerting and predictive capabilities enhance security monitoring, while centralized dashboards provide cross-platform visibility. Users benefit from fast data integration and extensive insights into application performance. Despite its advantages, improvements could be made in integration with other tools, data reliability, scalability, and cost management. Users face challenges in configuration complexity and require better automation and endpoint protection features. Enhancing AI integration, alerts, and adaptation for high-throughput services could further improve usability.

What are the key features of Splunk Observability Cloud?
  • Log Search: Efficiently search and analyze log data for enhanced insights.
  • Data Integration: Fast integration across platforms for comprehensive visibility.
  • Custom Dashboards: Powerful and adaptable dashboards for real-time monitoring.
  • Cloud Integration: Seamless integration with cloud services for scalable solutions.
  • Application Performance Monitoring: Advanced tools for improving application performance.
What benefits and ROI should be expected?
  • Infrastructure Monitoring: Improved visibility and monitoring across infrastructure components.
  • Operational Efficiency: Enhancements in data analysis lead to efficient operations.
  • Business Resilience: Supports adaptability and swift responses to changing needs.
  • Security Management: Enhances threat identification and response through real-time alerts.
  • Compliance Support: Aids in meeting compliance and auditing requirements effectively.

In industries like finance and healthcare, Splunk Observability Cloud is implemented for application performance monitoring and infrastructure metrics. Its ability to track incidents and analyze machine data benefits network infrastructure, while distributed tracing and log analysis aid in tackling security threats. Organizations often integrate it for compliance and auditing purposes, enhancing visibility into network traffic and optimizing performance.

Splunk
 

Sample Customers

Citrix, Amdocs, Sysaid, Hexaware, Effibar, Revtrak, Taptica
Sunrun, Yelp, Onshape, Tapjoy, Symphony Commerce, Chairish, Clever, Grovo, Bazaar Voice, Zenefits, Avalara
Buyer's Guide
Loom Systems vs. Splunk Observability Cloud
February 2025
Free Report: Loom Systems vs. Splunk Observability Cloud
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