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Loom Systems vs Splunk Observability Cloud comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 28, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Loom Systems
Ranking in IT Infrastructure Monitoring
61st
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
4
Ranking in other categories
Anomaly Detection Tools (4th)
Splunk Observability Cloud
Ranking in IT Infrastructure Monitoring
7th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
78
Ranking in other categories
Application Performance Monitoring (APM) and Observability (7th), Network Monitoring Software (7th), Cloud Monitoring Software (6th), Container Management (6th), Digital Experience Monitoring (DEM) (2nd)
 

Mindshare comparison

As of February 2026, in the IT Infrastructure Monitoring category, the mindshare of Loom Systems is 0.5%, up from 0.2% compared to the previous year. The mindshare of Splunk Observability Cloud is 2.2%, up from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring Market Share Distribution
ProductMarket Share (%)
Splunk Observability Cloud2.2%
Loom Systems0.5%
Other97.3%
IT Infrastructure Monitoring
 

Featured Reviews

Keerthi Kumar Sangaraju - PeerSpot reviewer
Technology Manager at a tech services company with 10,001+ employees
Stable, easy to set up, flexible, and has multiple functionalities, but needs to define priority levels for each incident
What's lacking in Loom Systems is the level of priority for each incident. For example, after implementation and there was a huge impact on the client, and the client comes back to you and says that there's an incident, that there needs to be an immediate resolution for it, you'll see severity one, severity two, etc., in Loom Systems, rather than priority levels. It would be better if the incidents can be defined as low priority, medium priority, or high priority.
Taiwo Ige - PeerSpot reviewer
IT Operations Engineer at ABC Supply Co. Inc.
Alerting improves incident response across teams and enables faster awareness before customer impact
Splunk Observability Cloud could be improved in terms of integrations with more technical add-ons, such as Zoom. Although they have one with Zoom, it's not available in the cloud, so having that feature would be beneficial. Essentially, Splunk should continue expanding to create easier ways to ingest logs from different products. The out-of-the-box customizable dashboards in Splunk Observability Cloud are very effective in showcasing IT performance to business leaders. However, there are aspects that could be improved, such as linking dashboards to one another. While IT leaders may not drill down, it's crucial to create levels of dashboards for technical users to find root causes, making it effective for stakeholders.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"You can develop your own apps within Loom, and they can be configured very simply."
"The RFS portion of the solution is the product's most valuable feature."
"The solution is absolutely scalable. If an organization needs to expand it out they definitely can."
"What I like best about Loom Systems is that you can use it for infrastructure monitoring. I also like that it's a flexible solution."
"The solution monitors attacks or unauthorized access to the information we want to protect."
"The product retains a lot of log data for subsequent analysis."
"It has been beneficial for our IT infrastructure."
"Detectors are a powerful feature."
"The tool is efficient in collecting, monitoring and evaluating logs."
"The most valuable features include user time tracking and the ability to analyze application load times."
"The Add data feature lets you gather any type of log and easily analyze it."
"Splunk Observability Cloud has proven to be beneficial for our organization, helping improve operational performance and company resilience while reducing the costs of unplanned digital downtime."
 

Cons

"The change management within the solution needs to be improved. There needs to be more process automation."
"The discovery and mapping still takes a lot of human intervention, it's quite resource heavy,"
"The reporting is a bit weak. They should work to improve this aspect of the product."
"What's lacking in Loom Systems is the level of priority for each incident. For example, after implementation and there was a huge impact on the client, and the client comes back to you and says that there's an incident, that there needs to be an immediate resolution for it, you'll see severity one, severity two, etc., in Loom Systems, rather than priority levels. It would be better if the incidents can be defined as low priority, medium priority, or high priority."
"Particularly what we're having is disconnection from the cloud console, where we will be working in it and receive a message saying that we've been disconnected and have to wait for it to come up."
"The integrations need to be improved for Splunk Observability Cloud."
"The monitoring of workloads when using SignalFx could be improved."
"The cardinality is pretty low."
"If a customer utilizes third-party tools and wants to forward data from Splunk Observability Cloud, seamless integration would be beneficial."
"In terms of additional features I would want to see in future releases, since Cisco acquired Splunk, more Cisco integration could be beneficial."
"Overall, I would rate Splunk Observability Cloud a three out of ten."
"I've only experienced downtime, crashes, or performance issues when it isn't configured correctly."
 

Pricing and Cost Advice

Information not available
"Splunk Observability Cloud is expensive."
"Splunk offers a 14-day free trial and after that, we have to pay but the cost is reasonable."
"Splunk has been fairly expensive, but it has been predictable."
"I would rate the price of Splunk Infrastructure Monitoring as an eight out of ten, with ten being the most expensive."
"The pricing is reasonable."
"Splunk APM is expensive."
"The solution's pricing is costly."
"I am not in that circle, but we are currently licensing based on our queries. That is working out for us. Previously, it was by volume of data, and now, we can store as much data as we want."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
13%
Computer Software Company
10%
Manufacturing Company
9%
Retailer
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise10
Large Enterprise50
 

Questions from the Community

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Earn 20 points
What do you like most about SignalFx?
The most valuable feature is dashboard creation.
What needs improvement with SignalFx?
Regarding dashboard customization, while Splunk has many dashboard building options, customers sometimes need to create specific dashboards, particularly for applicative metrics such as Java and pr...
What is your primary use case for SignalFx?
The solution involves observability in general, such as Application Performance Monitoring, and generally addresses digital applications, web applications, sites, and mobile applications. I worked ...
 

Also Known As

No data available
Splunk Infrastructure Monitoring, Splunk Real User Monitoring (RUM), Splunk Synthetic Monitoring
 

Overview

 

Sample Customers

Citrix, Amdocs, Sysaid, Hexaware, Effibar, Revtrak, Taptica
Sunrun, Yelp, Onshape, Tapjoy, Symphony Commerce, Chairish, Clever, Grovo, Bazaar Voice, Zenefits, Avalara
Find out what your peers are saying about Loom Systems vs. Splunk Observability Cloud and other solutions. Updated: January 2026.
881,665 professionals have used our research since 2012.