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Loom Systems vs Splunk Observability Cloud comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 21, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Loom Systems
Ranking in IT Infrastructure Monitoring
63rd
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
4
Ranking in other categories
Anomaly Detection Tools (2nd)
Splunk Observability Cloud
Ranking in IT Infrastructure Monitoring
7th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
70
Ranking in other categories
Application Performance Monitoring (APM) and Observability (8th), Network Monitoring Software (6th), Cloud Monitoring Software (8th), Container Management (6th), Digital Experience Monitoring (DEM) (2nd)
 

Mindshare comparison

As of October 2025, in the IT Infrastructure Monitoring category, the mindshare of Loom Systems is 0.3%, up from 0.2% compared to the previous year. The mindshare of Splunk Observability Cloud is 1.8%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring Market Share Distribution
ProductMarket Share (%)
Splunk Observability Cloud1.8%
Loom Systems0.3%
Other97.9%
IT Infrastructure Monitoring
 

Featured Reviews

Keerthi Kumar Sangaraju - PeerSpot reviewer
Stable, easy to set up, flexible, and has multiple functionalities, but needs to define priority levels for each incident
What's lacking in Loom Systems is the level of priority for each incident. For example, after implementation and there was a huge impact on the client, and the client comes back to you and says that there's an incident, that there needs to be an immediate resolution for it, you'll see severity one, severity two, etc., in Loom Systems, rather than priority levels. It would be better if the incidents can be defined as low priority, medium priority, or high priority.
Taiwo Ige - PeerSpot reviewer
Alerting improves incident response across teams and enables faster awareness before customer impact
Splunk Observability Cloud could be improved in terms of integrations with more technical add-ons, such as Zoom. Although they have one with Zoom, it's not available in the cloud, so having that feature would be beneficial. Essentially, Splunk should continue expanding to create easier ways to ingest logs from different products. The out-of-the-box customizable dashboards in Splunk Observability Cloud are very effective in showcasing IT performance to business leaders. However, there are aspects that could be improved, such as linking dashboards to one another. While IT leaders may not drill down, it's crucial to create levels of dashboards for technical users to find root causes, making it effective for stakeholders.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"You can develop your own apps within Loom, and they can be configured very simply."
"The RFS portion of the solution is the product's most valuable feature."
"What I like best about Loom Systems is that you can use it for infrastructure monitoring. I also like that it's a flexible solution."
"The solution is absolutely scalable. If an organization needs to expand it out they definitely can."
"The features of Splunk Observability Cloud that I prefer the most are its all-encompassing licensing model, which is comparatively better than others in the market."
"The best feature of this product is the latency and processing of all the telemetry that is being received, which gives full visibility at the right time."
"I find the monitoring console very helpful. With one click, I can see how we are performing, and at the same time, I can see what data is flowing."
"Splunk Infrastructure Monitoring provided our customers with visibility into their overall infrastructure."
"It is a great resource for us because we have so many different data sources and to be able to aggregate that and put it through a concise dashboard or an alert really helps."
"Dashboards help the application support teams to have a quick look at how their systems are running. It helps other teams as well."
"Splunk APM provides a holistic view of the application. Unlike other APMs, Splunk's service map is quite effective."
"It is a good tool. It allows you to set alerts for application and infrastructure monitoring, and it allows you to create dashboards."
 

Cons

"The change management within the solution needs to be improved. There needs to be more process automation."
"The discovery and mapping still takes a lot of human intervention, it's quite resource heavy,"
"The reporting is a bit weak. They should work to improve this aspect of the product."
"What's lacking in Loom Systems is the level of priority for each incident. For example, after implementation and there was a huge impact on the client, and the client comes back to you and says that there's an incident, that there needs to be an immediate resolution for it, you'll see severity one, severity two, etc., in Loom Systems, rather than priority levels. It would be better if the incidents can be defined as low priority, medium priority, or high priority."
"We currently lack log analysis capabilities in Splunk APM."
"It would be beneficial to have more enhanced features with capabilities to adapt more integrated applications. Improvements in dashboard configuration, customization, and artificial intelligence functionalities are desired."
"The only strain point we've encountered with Splunk Observability Cloud is that the search times can be lengthy for some things. We have a large environment, so that's expected."
"The user interface of Splunk Observability Cloud needs a lot of work."
"The main improvement I would suggest for Splunk Observability Cloud would be offering the ability to implement custom apps, specifically allowing Python scripts that Splunk Cloud could host."
"In Splunk Observability Cloud, I notice room for improvement in synthetic monitoring. It does not provide output based on server names."
"The UI enhancements could be a way to improve the solution in the future."
"I would rate Splunk technical support at six out of ten. When we have a problem and need to create a case, the response isn't quick."
 

Pricing and Cost Advice

Information not available
"The product is a bit expensive considering the competition but the company may negotiate the price."
"I would rate the price of Splunk Infrastructure Monitoring as an eight out of ten, with ten being the most expensive."
"Splunk's infrastructure monitoring costs can be high because our billing is based on data volume measured in terabytes, rather than the number of devices being monitored."
"It is expensive."
"This is an expensive solution."
"The price of Splunk APM is less than some of its competitors."
"Splunk Infrastructure Monitoring is an expensive solution."
"The pricing is reasonable."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
15%
Computer Software Company
12%
Retailer
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise10
Large Enterprise43
 

Questions from the Community

Ask a question
Earn 20 points
What do you like most about SignalFx?
The most valuable feature is dashboard creation.
What needs improvement with SignalFx?
Regarding dashboard customization, while Splunk has many dashboard building options, customers sometimes need to create specific dashboards, particularly for applicative metrics such as Java and pr...
What is your primary use case for SignalFx?
The solution involves observability in general, such as Application Performance Monitoring, and generally addresses digital applications, web applications, sites, and mobile applications. I worked ...
 

Also Known As

No data available
Splunk Infrastructure Monitoring, Splunk Real User Monitoring (RUM), Splunk Synthetic Monitoring
 

Overview

 

Sample Customers

Citrix, Amdocs, Sysaid, Hexaware, Effibar, Revtrak, Taptica
Sunrun, Yelp, Onshape, Tapjoy, Symphony Commerce, Chairish, Clever, Grovo, Bazaar Voice, Zenefits, Avalara
Find out what your peers are saying about Loom Systems vs. Splunk Observability Cloud and other solutions. Updated: September 2025.
868,787 professionals have used our research since 2012.