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Lumos vs Symantec Identity Governance and Administration comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Lumos
Ranking in User Provisioning Software
22nd
Ranking in Identity Management (IM)
36th
Ranking in Identity Governance Administration (IGA)
10th
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
1
Ranking in other categories
Access Management (43rd), SaaS Management Platforms (8th)
Symantec Identity Governanc...
Ranking in User Provisioning Software
8th
Ranking in Identity Management (IM)
17th
Ranking in Identity Governance Administration (IGA)
8th
Average Rating
7.6
Reviews Sentiment
6.7
Number of Reviews
66
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2026, in the Identity Governance Administration (IGA) category, the mindshare of Lumos is 2.0%, up from 0.6% compared to the previous year. The mindshare of Symantec Identity Governance and Administration is 5.6%, up from 2.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity Governance Administration (IGA) Mindshare Distribution
ProductMindshare (%)
Symantec Identity Governance and Administration5.6%
Lumos2.0%
Other92.4%
Identity Governance Administration (IGA)
 

Featured Reviews

YX
Mass Spectometry Specialist at a pharma/biotech company with 11-50 employees
Extremely reliable, definitely worth the price, with a unique feature
Our primary use case is for proteomics to identify and quantify proteins and samples It has improved our organization because it is fast, accurate, and easy to maintain. The most valuable feature I have found is the electron transfer piece is unique and helpful. One item I would like to see…
reviewer2183661 - PeerSpot reviewer
Managing Director at a consultancy with 1-10 employees
Has an easy initial setup process, but its technical support services need improvement
The product's technical support could be better. The integration project requires a lot of technical details, so we need to find it quickly and easily. There was a large community of knowledge in the past. We kept it together and got the results. The community that works around the particular technical issue is shrinking. It used to be a specialized community that would help with the process. These particular areas need improvement. Broadcom is still using a hybrid cloud model, with some workloads on-premises and some in the cloud. They must start with the cloud adoption and move as many workloads to the cloud as possible. The on-premises environment is becoming stable. They need to rebuild that cost and the software. The product's pre-sales, technical support, and installation could also improve.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It has improved our organization because it is fast, accurate, and easy to maintain."
"Streamlines user access, consolidates applications."
"I don't see any issues with CA, and everyone in the business is happy with CA and their support."
"It is flexible, reduces the costs of administration and increases accountability, improves security, and lowers help desk workloads."
"In the processes where we need to analyze data, IG has enabled and facilitated the analysis of privileges, generation of roles to cover RBAC and integrate with the solution of Identity Manager, as well as the compliance aspect by the certification of privileges “Compliance”."
"It scales fine; it's one of the better products out there."
"Now that we have auto-provisioning, we just define the provisioning rules for access privileges and defined, targeted endpoints."
"It offers a nice price. It's mid-range."
"It provides a robust provisioning facility which enables admin configuration, and complex provisioning rules are quick to change when business requirements do."
 

Cons

"One item I would like to see improved is the ability to clean the deeper parts of the machine with simplicity."
"If you analyze the evolution of these type of solutions, there are still uncovered needs and the customers are still identifying needs."
"It was a little complex."
"I would not recommend this product to others."
"Yes, sometimes the connection with the DB is lost, and it isn't fully recovered without restarting the server."
"We have issues with scalability, and it has taken time due to the requirement of extra memory and more CPU."
"The administrative part is not very intuitive."
"Sometimes there is a problem with performance. There are times that it takes too long to generate reports and to run the assessment tools to collect the information."
"Stability needs some work. There are some issues with the back-end infrastructure."
 

Pricing and Cost Advice

"The machine costs around five hundred thousand dollars."
"The price is flexible for our existing customers."
"Symantec keeps increasing the price. I rate its pricing a seven on a scale of ten."
"The product has a good price in competition with another product with the same solution."
"The connector is free, and bundled with the product."
"The price is based on the number of users."
"I do not recall the approximate prices or licensing models, although I do so that it was priced per user number."
"Compared to other options, CA products are not that expensive."
"Pricing and licensing models are adequate and reasonable."
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Top Industries

By visitors reading reviews
Manufacturing Company
12%
Outsourcing Company
10%
Construction Company
9%
Comms Service Provider
7%
Construction Company
17%
Financial Services Firm
13%
Manufacturing Company
10%
Marketing Services Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise9
Large Enterprise45
 

Questions from the Community

Ask a question
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What is your experience regarding pricing and costs for Symantec Identity Governance and Administration?
The pricing has been very reasonable, but licensing costs vary based on the customer. It follows a user-based licensing model.
What needs improvement with Symantec Identity Governance and Administration?
Symantec should develop a SaaS solution for cloud environments to make the solution available in various marketplaces for easy deployment. It should also offer bundle installation instead of one by...
What is your primary use case for Symantec Identity Governance and Administration?
I am a consultant and we consult for identity and network management. We work with Symantec, which is owned by Broadcom, and also with Microsoft and Oracle. Additionally, we work with open-source s...
 

Also Known As

No data available
CA Identity Suite, Symantec IGA, Layer7 Identity Suite, CA Identity Manager (CA IDM), CA Identity Minder, CA IAM, CA Identity Manager (CA IDM), CA Identity Governance
 

Overview

 

Sample Customers

Information Not Available
Acciona, Core Blox, DBS
Find out what your peers are saying about SailPoint, One Identity, Omada and others in Identity Governance Administration (IGA). Updated: May 2026.
900,644 professionals have used our research since 2012.