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MailChimp vs Pinpointe comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

MailChimp
Ranking in Cloud Email
3rd
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
32
Ranking in other categories
No ranking in other categories
Pinpointe
Ranking in Cloud Email
13th
Average Rating
5.6
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Cloud Email category, the mindshare of MailChimp is 6.9%, down from 12.7% compared to the previous year. The mindshare of Pinpointe is 2.7%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Email Mindshare Distribution
ProductMindshare (%)
MailChimp6.9%
Pinpointe2.7%
Other90.4%
Cloud Email
 

Featured Reviews

Ghias Ahmad - PeerSpot reviewer
Network Officer at Punjab Information Technology Board
Good for digital marketing purposes, such as creating and managing email campaigns
Mailchimp could be more user-friendly for setting up WordPress websites. Some of the complex settings can be time-consuming to configure. So, setting up Mailchimp for WordPress websites can be time-consuming for an average user but not necessarily difficult. It's time-consuming, especially when adding custom code to email campaigns. It requires some experience and knowledge to do it effectively.
it_user241752 - PeerSpot reviewer
Marketing Specialist at a computer software company with 51-200 employees
The analytics were the most valuable part, although they returned a lot of false positives
It was not particularly user friendly in setting up the emails, managing the lists, or publishing reports. It also sent out a couple of emails between November and December twice. I don't know how you'd deal with the false positives thing, but certainly sending out emails more than once should be fixable, and a really good team of UI guys could probably make some headway with the difficulty in actually publishing reports and the like.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I only use the free version of MailChimp and I find it to be perfect for my needs."
"MailChimp enables us to manage how the content crosses over and monitors each series or campaign while providing in-depth analytics for each vertical market."
"MailChimp has allowed us to easily integrate it with our CRM which has reduced the amount of effort needed to setup up and track any marketing newsletter."
"MailChimp is solid and easy to use for clients, but has all the power we need to build great campaigns, A/B test them, get them delivered, tracked, and report."
"MailChimp's most important functionality is its automation feature."
"We have been happily using MailChimp for all our email marketing needs."
"I use Mailchimp for digital marketing purposes, such as creating and managing email campaigns, collecting data, and integrating with WordPress websites."
"The ease of use and price point enables us to scale our email initiatives efficiently as we grow."
"It enables the quick creation of email templates, and also tracks valuable metrics."
"The analytics were the most valuable part, although they returned a lot of false positives from the remote configurations of email servers we hit."
 

Cons

"Customer service: Not timely, but somewhat effective when on paid plans."
"Pretty much everything, and the RSS campaign is the only reason we stick with MailChimp."
"The video embedding doesn’t render until you send a campaign, which makes it hard to see the layout."
"Mailchimp could be more user-friendly for setting up WordPress websites. Some of the complex settings can be time-consuming to configure. So, setting up Mailchimp for WordPress websites can be time-consuming for an average user."
"They have poor inbox visibility, and many of the emails went to the spam folder."
"It gives me errors every time I try to send a newsletter to more than 400 people at a time."
"Its admin interface, particularly for setting up a new campaign, is not the most intuitive."
"Customer Service: I really haven’t had to use customer service much but it is only by email which is unfortunate."
"The drag and drop templates are great, but sometimes they cause HTML errors that require diagnosing the problem within individual lines of code."
"It was not particularly user friendly in setting up the emails, managing the lists, or publishing reports."
 

Pricing and Cost Advice

"MailChimp is affordable."
"I primarily use the free version, but sometimes, for specific client needs, we may have to purchase different versions or packages."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Outsourcing Company
14%
Manufacturing Company
8%
Construction Company
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business30
Midsize Enterprise3
Large Enterprise9
No data available
 

Comparisons

 

Overview

 

Sample Customers

The Atlantic, WNYC, Sierra Nevada, New York Times
KMI Ltd., Hunter Douglas, Aternity, First National Capital Corporation, TROY Group, Trade Show Internet, Recursion Software, SeeWhy, Nikon Metrology, Trillium Teamologies, RCM Technologies
Find out what your peers are saying about MailChimp vs. Pinpointe and other solutions. Updated: November 2026.
920,769 professionals have used our research since 2012.