ManageEngine OpManager and Meraki Dashboard compete in the network management category. Meraki Dashboard seems to have the upper hand due to its user-friendly cloud management capabilities and interface.
Features: ManageEngine OpManager offers Network Device Monitoring, Switch Configuration, and real-time alerts. Its automation and reporting tools are versatile. Meraki Dashboard is known for its ease of use, cloud management capabilities, and a single pane of glass interface providing network-wide visibility.
Room for Improvement: ManageEngine OpManager's complex backup solutions, inconsistent UI updates, and slow technical support need improvement. Product documentation is also lacking. Meraki Dashboard requires better user-friendliness in configuration settings, enhanced licensing management, and improved integration with external platforms.
Ease of Deployment and Customer Service: ManageEngine OpManager is primarily for on-premises deployment, creating challenges in diverse IT environments. Its technical support is responsive but lacks local expertise. Meraki Dashboard supports hybrid and public cloud environments with great technical support, though basic configuration assistance is limited.
Pricing and ROI: ManageEngine OpManager offers competitive pricing and significant savings compared to competitors like SolarWinds, providing a good ROI due to its cost-effectiveness. Meraki Dashboard is more expensive, but its user experience and cloud-based versatility justify the cost, with licensing often including comprehensive support.
However, from a sales perspective, it's very challenging for the initial sale, and even renewals are tough when it comes to the price point.
I would recommend a rating of ten out of ten for support.
More support is needed, especially on weekends.
I would give nine points out of ten for ManageEngine OpManager's technical support.
The support response time can be slow, sometimes taking up to fifteen hours.
I evaluate customer service and technical support as helpful when we need it; you call them, and they help you through everything.
When I do have to use them, they are excellent.
Scalability is needed more in automation and AI functionalities.
We can change the licenses for devices at any time to accommodate our needs.
Sometimes the new features do not clearly indicate whether there is an additional cost associated with my licensing level.
We have not encountered any downtime related to the Meraki cloud feature in the last five years.
I would say that Meraki Dashboard is very reliable.
I have never experienced downtime, crashes, or performance issues with the stability and reliability of Meraki Dashboard.
If identifying the interface was easier, it would take less time to configure.
There is a call for ManageEngine OpManager to scale better in automation and AI functionality.
Improving the after-sales support and learning materials for local engineers and partners to enhance their capacities and expertise.
A backup feature for devices in Meraki, including a way to back up and export backups of devices from the portal.
There is a need for price reductions in developing countries, as the cost of Meraki is quite high.
The cameras are not connected through Meraki, but all other devices are on Meraki networks.
Pricing for ManageEngine OpManager is good and negotiable with the distributor;
The cost is quite high-end for ManageEngine OpManager, especially in our very price-sensitive market here in Sri Lanka.
Based on my experience and use case, the setup cost and price of ManageEngine OpManager is good.
The cost of the Meraki solution is high, which may not be affordable for smaller companies, especially in developing countries.
If we involve a third-party vendor, the price will definitely go up.
My experience with pricing, setup cost, and licensing is that it is very expensive.
The automated reporting back, which includes identifying the top list and trends, as well as session monitoring from the end user to server through routers and firewalls, provides exact issue notifications for network problems.
The biggest benefit of ManageEngine OpManager for our customers is centrally managing the users and assets of an organization, along with link management, bandwidth management, and similar functionalities.
The alerts and the ability to restart services or computers or end devices in ManageEngine OpManager are what I find most valuable.
Meraki Dashboard positively impacts my organization by enabling live monitoring. If someone unplugs the power cable, if the switches are down, if there is an outage, or if there is any misconfiguration, we get an alert from Cisco in our mailbox.
Meraki Dashboard offers an exceptional centralized management solution that allows easy updates and monitoring of various network features, including bandwidth usage and content filtering.
The most valuable feature for me is the cloud dashboard.
| Product | Mindshare (%) |
|---|---|
| ManageEngine OpManager | 1.6% |
| Meraki Dashboard | 0.7% |
| Other | 97.7% |
| Company Size | Count |
|---|---|
| Small Business | 17 |
| Midsize Enterprise | 15 |
| Large Enterprise | 27 |
| Company Size | Count |
|---|---|
| Small Business | 23 |
| Midsize Enterprise | 14 |
| Large Enterprise | 29 |
ManageEngine OpManager offers real-time network performance monitoring and reporting. Known for its customizable dashboards and topology maps, it supports device monitoring and alerting, enhanced by features like Firewall Analyzer and NetFlow.
Designed for network infrastructure management, ManageEngine OpManager monitors servers, devices, applications, and security across on-premise and cloud environments. Adaptive thresholds and automation simplify proactive monitoring, while issues with dashboard design, business view enhancements, performance stability in large deployments, and licensing warrant attention. Its machine learning and AI could be more advanced. Despite these, organizations use its comprehensive dashboards for real-time insights into CPU, RAM, and disk utilization, receiving notifications for unauthorized requests or performance issues.
What are the key features of ManageEngine OpManager?ManageEngine OpManager is widely implemented in industries requiring robust network infrastructure management. Companies in sectors with complex server and application needs benefit from its monitoring and alerting capabilities. Its ability to manage and provide insights across distributed locations makes it a valuable tool for enterprises operating in both on-premise and cloud environments.
Meraki Dashboard offers intuitive, cloud-based network management, simplifying tasks with centralized control, real-time monitoring, and comprehensive security.
Offering ease of use and a single-pane-of-glass view, Meraki Dashboard enhances network management through centralized monitoring and configuration. Its intuitive interface allows remote device management, policy configuration, and real-time alerts. Cloud-based access provides scalability and automatic updates, while detailed analytics and security measures ensure robust control over networks. Though some users mention complexity in certain configurations and third-party integration gaps, its continuous improvement and network management efficiency accommodate extensive business requirements.
What are the Key Features of Meraki Dashboard?Enterprises deploy Meraki Dashboard for diverse network management purposes, including monitoring, access point deployment, security configuration, and VLAN and LAN management. In education, it provides centralized Wi-Fi management and ensures secure student access. Retail businesses utilize it for seamless device integration and analytics, while healthcare facilities employ its robust security and real-time monitoring to safeguard patient data and maintain network efficiency. Its cloud-based interface enhances control and visibility across numerous sites, simplifying management and configurations.
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