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ManageEngine OpManager vs Meraki Dashboard comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
2.1
Users appreciate ManageEngine OpManager for ROI and efficiency, despite initial costs, due to improved uptime and alert responsiveness.
Sentiment score
2.9
Meraki Dashboard enhances efficiency and visibility, saving time and resources, though ROI quantification may vary across organizations.
However, from a sales perspective, it's very challenging for the initial sale, and even renewals are tough when it comes to the price point.
Technical Solution Specialist at Crypto-gen
Meraki Dashboard gives my whole team visibility into seeing what a network is doing or what devices they have.
Network Engineer at a wholesaler/distributor with 1,001-5,000 employees
We have seen a return on investment because we were able to save a good amount of time with Meraki Dashboard.
System Engineer II at a media company with 5,001-10,000 employees
 

Customer Service

Sentiment score
4.1
ManageEngine OpManager's customer service receives mixed reviews, with praise for promptness and criticism for escalation and language issues.
Sentiment score
7.2
Meraki Dashboard support is generally positive with quick resolution, though some users experience delays and prefer DIY solutions.
I would recommend a rating of ten out of ten for support.
Junior System Engineer at Corporate Projukti Limited
More support is needed, especially on weekends.
Deputy Director at a healthcare company with 5,001-10,000 employees
I would give nine points out of ten for ManageEngine OpManager's technical support.
Senior Engineer - Network & Security at Altria Consulting
The support response time can be slow, sometimes taking up to fifteen hours.
Senior Assistant Director Information Technology at a non-tech company with 10,001+ employees
I evaluate customer service and technical support as helpful when we need it; you call them, and they help you through everything.
Video Conference Manager at a legal firm with 1,001-5,000 employees
When I do have to use them, they are excellent.
Network Engineer at a government with 1,001-5,000 employees
 

Scalability Issues

Sentiment score
4.5
ManageEngine OpManager is scalable, adaptable, supports large networks, but licensing and resource consumption may impact its performance.
Sentiment score
5.2
Meraki Dashboard supports scalable network management for diverse organizations, accommodating growth with ease through its cloud-based architecture.
Scalability is needed more in automation and AI functionalities.
Deputy Director at a healthcare company with 5,001-10,000 employees
We can change the licenses for devices at any time to accommodate our needs.
Project engineer at IT Solution india private limited
Sometimes the new features do not clearly indicate whether there is an additional cost associated with my licensing level.
Principal Systems Engineer at a manufacturing company with 1,001-5,000 employees
If you have flexibility in your network design, expansion is very easy.
Sr Ict Engineer at ICAD-KSA
Meraki Dashboard scales very seamlessly as integration is straightforward.
Technical Support Engineer at AlifCloud IT Consulting Pvt. Ltd.
 

Stability Issues

Sentiment score
5.7
ManageEngine OpManager is generally stable but faces occasional issues in large environments, including connectivity and memory problems.
Sentiment score
7.3
Meraki Dashboard is praised for its stable, reliable, bug-free performance and proactive management, with minor cloud challenges.
We have not encountered any downtime related to the Meraki cloud feature in the last five years.
Senior Assistant Director Information Technology at a non-tech company with 10,001+ employees
The network has been working for the past 2.5 years and is performing very well.
Sr Ict Engineer at ICAD-KSA
I rarely, if ever, have experienced any outage with Meraki Dashboard.
Technical Support Engineer at AlifCloud IT Consulting Pvt. Ltd.
 

Room For Improvement

ManageEngine OpManager needs better support, interface, pricing, customization, AI integration, and virtual deployment to match competitors.
Meraki Dashboard needs better third-party integration, enhanced AI, improved scalability, and additional user-friendly features at lower pricing.
If identifying the interface was easier, it would take less time to configure.
Junior System Engineer at Corporate Projukti Limited
There is a call for ManageEngine OpManager to scale better in automation and AI functionality.
Deputy Director at a healthcare company with 5,001-10,000 employees
Improving the after-sales support and learning materials for local engineers and partners to enhance their capacities and expertise.
Technical Solution Specialist at Crypto-gen
A backup feature for devices in Meraki, including a way to back up and export backups of devices from the portal.
Principal Systems Engineer at a manufacturing company with 1,001-5,000 employees
AI capabilities present a significant opportunity for improvement for Meraki Dashboard as well; anything that has to do with incident and reporting needs a proactive approach, not just a reactive one.
Director at PwC
There is a need for price reductions in developing countries, as the cost of Meraki is quite high.
Senior Assistant Director Information Technology at a non-tech company with 10,001+ employees
 

Setup Cost

ManageEngine OpManager offers competitive and negotiable yearly pricing, perceived variably by users, with separate add-on costs.
Meraki Dashboard pricing is high, reflecting premium features and support, with costs varying by device and subscription length.
Pricing for ManageEngine OpManager is good and negotiable with the distributor;
Senior Engineer - Network & Security at Altria Consulting
The cost is quite high-end for ManageEngine OpManager, especially in our very price-sensitive market here in Sri Lanka.
Technical Solution Specialist at Crypto-gen
Based on my experience and use case, the setup cost and price of ManageEngine OpManager is good.
Project engineer at IT Solution india private limited
The cost of the Meraki solution is high, which may not be affordable for smaller companies, especially in developing countries.
Senior Assistant Director Information Technology at a non-tech company with 10,001+ employees
If we involve a third-party vendor, the price will definitely go up.
IT Manager at Fawaz
My experience with pricing, setup cost, and licensing is that it is very expensive.
Network Engineer at a government with 1,001-5,000 employees
 

Valuable Features

ManageEngine OpManager is valued for network monitoring, user-friendly interface, customizable dashboards, proactive alerts, and comprehensive integration.
Meraki Dashboard offers ease of use, centralized control, and efficient management with real-time monitoring and automatic updates for networks.
The automated reporting back, which includes identifying the top list and trends, as well as session monitoring from the end user to server through routers and firewalls, provides exact issue notifications for network problems.
Deputy Director at a healthcare company with 5,001-10,000 employees
The biggest benefit of ManageEngine OpManager for our customers is centrally managing the users and assets of an organization, along with link management, bandwidth management, and similar functionalities.
Technical Solution Specialist at Crypto-gen
The alerts and the ability to restart services or computers or end devices in ManageEngine OpManager are what I find most valuable.
Project engineer at IT Solution india private limited
Meraki Dashboard positively impacts my organization by enabling live monitoring. If someone unplugs the power cable, if the switches are down, if there is an outage, or if there is any misconfiguration, we get an alert from Cisco in our mailbox.
System Analyst II at IT solutions consultings
Meraki Dashboard helps cut down on time because we're troubleshooting in a single pane of glass.
Network Engineer at a wholesaler/distributor with 1,001-5,000 employees
Meraki Dashboard offers an exceptional centralized management solution that allows easy updates and monitoring of various network features, including bandwidth usage and content filtering.
Senior Assistant Director Information Technology at a non-tech company with 10,001+ employees
 

Categories and Ranking

ManageEngine OpManager
Ranking in Network Monitoring Software
19th
Average Rating
8.0
Reviews Sentiment
5.3
Number of Reviews
56
Ranking in other categories
No ranking in other categories
Meraki Dashboard
Ranking in Network Monitoring Software
11th
Average Rating
8.6
Reviews Sentiment
6.2
Number of Reviews
69
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Network Monitoring Software category, the mindshare of ManageEngine OpManager is 1.4%, up from 1.4% compared to the previous year. The mindshare of Meraki Dashboard is 0.8%, down from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
Meraki Dashboard0.8%
ManageEngine OpManager1.4%
Other97.8%
Network Monitoring Software
 

Featured Reviews

Ashutosh Jha - PeerSpot reviewer
Project engineer at IT Solution india private limited
Centralized monitoring has highlighted limited device control but has improved proactive actions
I have configured adaptive thresholds on servers while using ManageEngine OpManager. If there is high CPU utilization or storage usage, the system will notify me or reset the system or reset the services. ManageEngine OpManager has multiple features that are valuable to our organization. We have integrated our firewall into ManageEngine OpManager, and it provides us notifications for firewall issues as well. ManageEngine OpManager provides an adaptive threshold feature that is very effective. The alerts and the ability to restart services or computers or end devices in ManageEngine OpManager are what I find most valuable. If we have set performance monitoring adaptive thresholds and they exceed the configured value, the system will take action automatically. We can also integrate our switches and access points and control them from ManageEngine OpManager.
NF
IT Network Manager at a tech services company with 10,001+ employees
Cloud-based management has simplified global Wi-Fi operations and improved daily troubleshooting
What I would like to improve in Meraki Dashboard is the template part, which is really helping me to manage at large scale. Integration with AI or native AI functionality would be interesting depending on the price, how far it goes, and how far it shares the information I have. For the rest, it is quite straightforward. The next tool maybe to be integrated, which I do not know if it exists today within Meraki, is IPAM management for IP address management. I do not know if it is part of the roadmap, but it is something I have to use on a dedicated platform, so integrating this would be interesting as well. Finally, I would rate Meraki Dashboard overall as a 9 out of 10. There are still some missing features, but there are also some considerations. I am familiar with the Chinese situation where there is a dedicated portal for China, so if I need to deploy access points in China, I have to connect to a dedicated portal due to the regulations in that country. However, this is not due to Cisco or company policy.
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Top Industries

By visitors reading reviews
Outsourcing Company
14%
Financial Services Firm
10%
Comms Service Provider
8%
Construction Company
7%
Outsourcing Company
12%
Construction Company
9%
Financial Services Firm
9%
Healthcare Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise15
Large Enterprise27
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise14
Large Enterprise35
 

Questions from the Community

What is your experience regarding pricing and costs for ManageEngine OpManager?
Based on my experience and use case, the setup cost and price of ManageEngine OpManager is good. However, if it were available in both on-premises and cloud versions, it would be more reliable for ...
What needs improvement with ManageEngine OpManager?
ManageEngine OpManager could improve by adding network device control capabilities. The control feature would be more helpful for our operations. Currently, there is no feature for controlling inte...
What is your primary use case for ManageEngine OpManager?
I am using ManageEngine OpManager for network and server reliability. We have multiple locations, so integrating all location devices in ManageEngine OpManager into one single console allows us to ...
What is your experience regarding pricing and costs for Meraki Dashboard?
I find the licensing model of Cisco Meraki acceptable; it seems reasonable to me.
What needs improvement with Meraki Dashboard?
There will always be room for improvement. The AI capabilities will surely create a more proactive approach to incident reporting. AI capabilities present a significant opportunity for improvement ...
What is your primary use case for Meraki Dashboard?
We use Meraki Dashboard, which is a network monitoring software for Cisco Meraki, primarily to monitor Meraki activities, and we also have other monitoring devices across the network. We build a la...
 

Also Known As

OpManager
No data available
 

Overview

 

Sample Customers

Bonita, Thorp Reed & Armstrong, Galaxy, Fiserv Credit Union Division, Universitas 21 Global, ERP Suites LLC
Coop eG, Peet's Coffee & Tea, Priefert Manufacturing, Century Care Management, Clifton College, Zürs Ski Resort, Capital FM Arena, MAXI Autohöfe
Find out what your peers are saying about ManageEngine OpManager vs. Meraki Dashboard and other solutions. Updated: November 2026.
920,929 professionals have used our research since 2012.