ManageEngine OpManager vs NETSCOUT nGeniusONE comparison

ManageEngine and NETSCOUT are both solutions in the Network Monitoring Software category. ManageEngine is ranked #9 with an average rating of 8.4, while NETSCOUT is ranked #19 with an average rating of 8.5. ManageEngine holds a 1.7% mindshare in NMS, compared to NETSCOUT’s 1.6% mindshare. Additionally, 83% of ManageEngine users are willing to recommend the solution, compared to 93% of NETSCOUT users who would recommend it.

ManageEngine OpManager

Read 51 ManageEngine OpManager reviews

3,326 Views
2,033 Comparison Views

83% willing to recommend

NETSCOUT nGeniusONE

Read 49 NETSCOUT nGeniusONE reviews

2,468 Views
1,708 Comparison Views

93% willing to recommend

ManageEngine OpManager

NETSCOUT nGeniusONE

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 10, 2024

NETSCOUT nGeniusONE and ManageEngine OpManager compete in the network performance monitoring category. NETSCOUT appears to have the upper hand with its deep packet inspection and comprehensive analysis, while ManageEngine stands out for its simplicity and cost-effectiveness.

Features: nGeniusONE focuses on deep packet inspection, dependency mapping, and traffic analysis, offering detailed insights into network health. It includes NetFlow analysis, packet capture, and session analysis to effectively identify issues. ManageEngine OpManager emphasizes network device monitoring and automation, with tools for switch configuration, backup, and performance monitoring, supporting an all-in-one approach.

Room for Improvement: nGeniusONE users highlight its complexity, suggesting the need for a more user-friendly interface and modular pricing. Better integration of features and reduced reliance on physical appliances are also suggested. ManageEngine OpManager could enhance its user interface and dashboard customization; users seek more intuitive reporting and easier setup.

Ease of Deployment and Customer Service: nGeniusONE offers hybrid and private cloud capabilities but often requires skilled personnel due to its complexity. It provides strong technical support through dedicated engineers. ManageEngine OpManager is praised for straightforward deployment and comprehensive support, but scalability and the need for technical skills are noted concerns.

Pricing and ROI: NETSCOUT nGeniusONE is seen as costly, with a complex suite that might not be fully utilized by all. Its ROI is reflected in reduced downtime and enhanced network visibility. ManageEngine OpManager offers a budget-friendly, scalable solution with a competitive pricing model, appealing to smaller enterprises by reducing operational costs and swiftly addressing network issues.

To learn more, read our detailed ManageEngine OpManager vs. NETSCOUT nGeniusONE Report (Updated: March 2025).

Buyer's Guide

ManageEngine OpManager vs. NETSCOUT nGeniusONE

March 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ManageEngine OpManager

Ranking in Network Monitoring Software

9th

Average Rating

8.0

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

No ranking in other categories

NETSCOUT nGeniusONE

Ranking in Network Monitoring Software

19th

Average Rating

8.2

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of April 2025, in the Network Monitoring Software category, the mindshare of ManageEngine OpManager is 1.7%, down from 2.1% compared to the previous year. The mindshare of NETSCOUT nGeniusONE is 1.6%, up from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Featured Reviews

MUBDIUL ISLAM

Junior System Engineer at Corporate Projukti Limited

NetFlow monitoring has improved operations but needs better configurations

For the implementation part, I am facing issues when configuring the business view. When I create the business view, I experience problems with the port interface. When I add the interface, I am confused about which interface is connected to which endpoint. If identifying the interface was easier, it would take less time to configure. Another issue is with threshold values; sometimes, it shows kilobytes (kB) while our threshold is set to gigabytes. This can be confusing. Improving this aspect would be beneficial. In URL monitoring, there is room for enhancement.

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Ruslan Melnyk

Business Unit Manager at BAKOTECH

Useful for network performance monitoring

My manager can explain the use cases attached to the product. I am a unit leader in my company, and I don't sell the product directly to our partners or customers. In my company, I manage certain processes and a team while building, developing, and providing them with a direction for the market. NETSCOUT nGeniusONE is a good solution for network performance monitoring since it is not cloud-based. My company sells NETSCOUT nGeniusONE in eight to ten countries. I think the solution is not good for capacity planning, but it is better to help find problems in applications because not every infrastructure is good at managing working applications. I think it is a solution meant for applications. The tool is useful for solving problems attached to applications. The tool's real-time network monitoring capability was used when the product was more reactive. In our company, if we use real-time monitoring, then we need to deal with raw traffic. In our company, if we don't see any problem in the real-time systems, we have the possibility to rely on the tool since it acts like a time machine for us, which can allow us to get back to the areas of problem and solve them. I recommend the product to those who plan to use it. For many users, it can be a good monitoring system that can be scaled up in the future. I think it is a good product to start with when working systems in an environment. NETSCOUT nGeniusONE is another tool used to manage raw traffic, and I find it to integrate well into our customers' network. I am not using it actively on the system. I use the tool for network packet brokers. I rate the tool a ten out of ten.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The solution's most valuable features are reporting, event notifications, and alert management."

"The most valuable feature is the monitoring alerts. The administrators are immediately notified and can do the required action immediately. This is the feature we value and use the most."

"The integration with the firewall monitoring, the security monitoring, is great."

"The traffic monitoring and the traffic analysis are great."

"The solution is scalable."

"The application monitoring is the solution's most valuable feature."

"The ease of use and comprehensive integration are the most valuable features"

"Device monitoring is a good tool of this solution."

More ManageEngine OpManager pros

"This solution provides us with increased visibility while conducting IT deployments. E.g., if we have devices which have overloaded or links which have saturated, then this tool tells us exactly what is going on with that link or device. Very few tools do it at this level for things like DDoS."

"It catches bigger issues on a weekly basis. That's how often we find something big enough that the only reason we know about it is because of the nGeniusONE. The bigger issues are mostly security-type issues: Odd traffic leaving our network or coming into it, that has found its way past a firewall."

"The valuable features include packet analysis, packet capture, and [that] it's easy to use."

"Stability-wise, I rate the solution a ten out of ten."

"It helps us get to the root cause quickly. It helps us find massive error codes, then we drill down on that error code, knowing that is the source of our problem."

"It's a consolidated, single tool that talks to multiple platforms. It's not vendor-proprietary; it's independent. It provides interoperability with different products, whether they are routing products, switching products, wireless, wired, load balancing, or proxy. It works with anything you can name."

"The ability of the dashboards is useful for discover, mapping and understanding of application behaviour."

"The product is very good. We have very few problems."

More NETSCOUT nGeniusONE pros

Cons

"ManageEngine OpManager could improve the default dashboards that are available. We are not able to customize them easily and they do not give us the information we need unless we customize them. You need to have the technical knowledge to be able to do it, the customization should be easier."

"ManageEngine OpManager could improve by having a better cloud presence."

"We would like the solution's customize and build functionality to be more user-friendly."

"They should add more features to URL monitoring."

"For the implementation part, I am facing issues when configuring the business view. When I create the business view, I experience problems with the port interface."

"The main area for improvement for ManageEngine OpManager is its performance."

"You cannot resolve 100 percent of the issues yourself. You would need to reach out to the support. It needs to be cheaper."

"The initial setup is a bit complicated. It needs a technician who is very aware of the flow and how to officially set up the flow chart, etc."

More ManageEngine OpManager cons

"In previous versions, we used to have an icon on the dashboard when the situation analysis would present an alert. It would be nice if that would be made available on the dashboard again. Something that could be customizable to only illuminate on certain applications."

"Some help screens would be nice, especially if we bring on new operators. It would be great to see if they have more helpful tips available."

"here is a big issue with the special way they use InfiniStream to store data."

"Our biggest area of concern right now, supporting the applications, is that while NETSCOUT does a good job of monitoring the network and the applications, we need more visibility into system health and performance monitoring."

"The solution is not easy to install."

"The product was lacking for awhile when they did the Arbor acquisition. I was waiting to see more security stuff, which they did eventually add, and is now impressive."

"There are so many pieces of their product that integrate with one another that perhaps a recommendation for improvement would be some sort of bigger overview and map to help understand how all their pieces integrate together."

"nGeniusONE could be improved by reducing the number of bare metal servers required to run it. Currently, you need a separate bare metal server for each of the following: Xfinity, ISNG, nGeniusONE, and CFS. It would be more cost-effective and less complex if all of these functionalities could be combined into a single bare metal server."

More NETSCOUT nGeniusONE cons

Pricing and Cost Advice

"The price of ManageEngine OpManager is reasonable. We have an annual license and the cost comes from how many devices are being monitored. There is not anything extra cost for maintenance and support."

"It is not really expensive; it is nominal licensing."

"The tool's licensing costs are yearly."

"The licensing costs depend on the number of devices and accounts that are being monitored by the solution."

"The solution's pricing is very low compared to other products."

"Pricing for ManageEngine OpManager depends on the number of nodes you onboard and whatever pricing is reflected on the ManageEngine portal which offers discounts from ten percent to fifteen percent. It purely depends on the sales volume and the negotiation. In my organization, there are about one thousand two hundred nodes which cost around $29,000 per year. There's no additional support fee or maintenance fee from ManageEngine OpManager. Pricing for the solution is highly competitive and I would rate it five out of five. ManageEngine OpManager is one of the most competitive options out there."

"In terms of pricing, I would rate it a two out of five. It was expensive."

"As far as cost, it was around six hundred thousand rands ($40,500) for the year, for the renewals. That's the total cost for a four thousand node system including support and maintenance."

More ManageEngine OpManager pricing and cost advice

"Like any company, we always want better pricing. The pricing is okay, but it's not a cheap solution. When you want to deploy it across an enterprise as large as ours, you go into seven figures. It's not a cheap solution to get out there."

"Licensing is flexible, it's not tied to anything else. We can easily switch up the licensing piece... Obviously, NETSCOUT is a little bit in the higher range, but it gives you value for money. You get what you pay for."

"The scalability becomes very expensive quickly."

"If you are able and you are willing to use everything that Netscout provides to you, it's probably a relatively fair price. The problem is that it's such a large and such a complex tool that I'm not sure that many companies would be able to use it entirely, the way it's expected to be used."

"Cost is probably the biggest drawback. Compared to some of the newer vendors that have popped up in the space, it's definitely more on the expensive side... [But] it's been able to keep its value, even in the face of the cheaper competition."

"The platform is expensive."

"It is a little overall pricey and expensive, but you get what you pay for."

"The license becomes cost prohibitive very quickly."

More NETSCOUT nGeniusONE pricing and cost advice

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Top Industries

By visitors reading reviews

Educational Organization

47%

Computer Software Company

10%

Financial Services Firm

Manufacturing Company

Financial Services Firm

17%

Computer Software Company

14%

Manufacturing Company

10%

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about ManageEngine OpManager?

The product provides intensive reports.

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What is your experience regarding pricing and costs for ManageEngine OpManager?

The pricing was okay. However, it has been increasing a lot lately. The product is not worth the money.

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What needs improvement with ManageEngine OpManager?

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Which is the best DDoS protection solution for a big ISP for monitoring and mitigating?

I would say if it’s an ISP that will build a scrubbing center, Netscout/Arbor is a good solution. In all other solutions, Imperva is a great choice.

See all answers

What do you like most about NETSCOUT nGeniusONE?

Stability-wise, I rate the solution a ten out of ten.

See all answers

What is your experience regarding pricing and costs for NETSCOUT nGeniusONE?

The pricing is a bit high yet not overly expensive. The cost depends on the size of the customer, as sizing controls the pricing.

See all answers

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SolarWinds NPM vs NETSCOUT nGeniusONE

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Compared 5% of the time

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Product Reports

Buyer's Guide

ManageEngine OpManager

March 2025

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Buyer's Guide

NETSCOUT nGeniusONE

March 2025

Download NETSCOUT nGeniusONE product report

Also Known As

OpManager

NETSCOUT nGenius, nGeniusONE

Overview

ManageEngine OpManager is a network, server, and virtualization monitoring software that helps SMEs, large enterprises and service providers manage their data centers and IT infrastructure efficiently and cost effectively. Automated workflows, intelligent alerting engines, configurable discovery rules, and extendable templates enable IT teams to setup a 24x7 monitoring system within hours of installation.

ManageEngine

The nGenius Real-Time Monitor software provides you with tools to monitor and display information about your network both historically and in real time. The nGenius Real-Time Monitor software allows you to understand your current network usage and to plan for future needs. It also allows you to proactively troubleshoot problem areas in your network.

NETSCOUT

Sample Customers

Bonita, Thorp Reed & Armstrong, Galaxy, Fiserv Credit Union Division, Universitas 21 Global, ERP Suites LLC

Cerner Corporation

Buyer's Guide

ManageEngine OpManager vs. NETSCOUT nGeniusONE

March 2025

Free Report: ManageEngine OpManager vs. NETSCOUT nGeniusONE

Find out what your peers are saying about ManageEngine OpManager vs. NETSCOUT nGeniusONE and other solutions. Updated: March 2025.

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