ManageEngine OpManager vs Observer GigaStor comparison

Why PeerSpot?

ManageEngine and Viavi Solutions are both solutions in the Network Monitoring Software category. ManageEngine is ranked #18 with an average rating of 8.3, while Viavi Solutions is ranked #85. ManageEngine holds a 1.5% mindshare in NMS, compared to Viavi Solutions’s 0.5% mindshare. Additionally, 82% of ManageEngine users are willing to recommend the solution, compared to 100% of Viavi Solutions users who would recommend it.

ManageEngine OpManager

Read 56 ManageEngine OpManager reviews

8,161 Views
7,835 Comparison Views

82% willing to recommend

Observer GigaStor

Read 7 Observer GigaStor reviews

3,026 Views
1,967 Comparison Views

100% willing to recommend

ManageEngine OpManager

Observer GigaStor

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 10, 2024

ManageEngine OpManager and Observer GigaStor compete in the network management and monitoring domain. ManageEngine OpManager is preferred for its competitive pricing and support, whereas Observer GigaStor stands out with its advanced feature set, justifying a higher cost.

Features: ManageEngine OpManager provides real-time bandwidth monitoring, network mapping, and fault management. Observer GigaStor offers high-capacity recording, detailed packet analysis, and enhanced forensic capabilities, with a focus on packet-level diagnostics.

Room for Improvement: ManageEngine OpManager could benefit from higher scalability options, improved detailed analysis tools, and more advanced security features. Observer GigaStor may improve in areas like simplifying its setup process, enhancing user interface intuitiveness, and offering better cost accessibility for a broader audience.

Ease of Deployment and Customer Service: ManageEngine OpManager is known for its straightforward installation and robust customer support. Observer GigaStor requires a more complex setup due to its advanced features, with customer service that may not be as accessible.

Pricing and ROI: ManageEngine OpManager is attractive for its lower entry cost and quicker ROI. Observer GigaStor involves a higher initial investment, justified by its capability to solve complex troubleshooting scenarios.

To learn more, read our detailed ManageEngine OpManager vs. Observer GigaStor Report (Updated: September 2026).

Buyer's Guide

ManageEngine OpManager vs. Observer GigaStor

September 2026

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Helped 913,806 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ManageEngine OpManager

Ranking in Network Monitoring Software

18th

Average Rating

8.0

Reviews Sentiment

5.3

Number of Reviews

Ranking in other categories

No ranking in other categories

Observer GigaStor

Ranking in Network Monitoring Software

85th

Average Rating

9.0

Reviews Sentiment

8.1

Number of Reviews

Ranking in other categories

Network Troubleshooting (15th), Network Packet Broker (NPB) (8th)

Mindshare comparison

As of September 2026, in the Network Monitoring Software category, the mindshare of ManageEngine OpManager is 1.5%, down from 1.5% compared to the previous year. The mindshare of Observer GigaStor is 0.5%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Mindshare Distribution
Product	Mindshare (%)
ManageEngine OpManager	1.5%
Observer GigaStor	0.5%
Other	98.0%

Network Monitoring Software

Featured Reviews

Llahir Albar

Technical Solution Specialist at Crypto-gen

Has helped centrally manage users and assets while making operational tasks more efficient

The main drawback is there is less documentation available, both public documentation and partner-available documentation. The learning materials are very limited, and there is also a limitation of support SLA. It takes a huge amount of time to resolve certain issues when ManageEngine OpManager technical support gets involved. The expertise of support is limited. Reporting could be improved with more details. The content and richness can be improved on the reports. To make ManageEngine OpManager a better product, the first priority is improving the after-sales support and learning materials for local engineers and partners to enhance their capacities and expertise. The second priority is improving the product itself, including dashboards and reporting enrichment. Lastly, new feature adoption such as DLP or endpoint monitoring should be considered. Features that should be offered include DLP, Privileged User Access, data classification, and MDR. These are features that can be groomed around the MMS if properly configured.

Read full review

Jeroen-Dubbelman

Director at Bitrate

Aids significantly in the threat-hunting process and provides a score-based evaluation of user experience

There are many valuable features, but understanding end-user response times stands out. It provides a score-based evaluation of user experience, helping customers quickly pinpoint whether issues originate from the network, server, client, or application. Additionally, it facilitates in-depth analysis of application dependencies. The retrospective network analysis capability of Observer GigaStor has been beneficial. It's a pivotal feature for network performance solutions. However, I prefer to consider the entire solution suite - GigaStor, along with GigaFlow and Apex - for comprehensive network visibility and monitoring. So, I prefer to integrate all three solutions to provide the best visibility. They complement each other well, with Apex aggregating and correlating data from both GigaStor and GigaFlow to enhance environmental understanding and troubleshooting efficiency.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Customer Service: Excellent. It was on my initial contact that the rep suggested I wait a day to download the product, as more functionality would be added to the free version."

"It is easy to use and deploy."

"The product provides intensive reports."

"The application monitoring is the solution's most valuable feature."

"The ease of use and comprehensive integration are the most valuable features"

"The most valuable feature is the network-related reporting."

"The most valuable feature of ManageEngine OpManager makes it easy to monitor all the network alerts on the application."

"Some of the useful features are NetFlow and analytics."

More ManageEngine OpManager pros

"It can help to write your rules, organize firewalls, your block, and also your protocols and IP address to come in or out of your network."

"It's able to capture packets and, after a long time, you can come and use that information; to check, to analyze - everything you would want to do. So it's very good and helpful if you want to protect your data. It is stored in a certain place where you can access it every time you want to analyze it."

"Enables us to go back in time to capture an issue and analyze it for a solution, and this after the fact analysis is key to overcoming the bump in the night issues."

"I have no regrets using this product, I am very satisfied for what I paid for it and for the things I am able to do with the product."

"There are many valuable features, but understanding end-user response times stands out. It provides a score-based evaluation of user experience, helping customers quickly pinpoint whether issues originate from the network, server, client, or application. Additionally, it facilitates in-depth analysis of application dependencies."

"Go take a look at it. It's a great product and has great capabilities."

"Industry-leading line rates, packet-capture technology and data-mining capabilities are the most valuable features."

"The ability to capture packets. It is not only for monitoring. That is very important for a company that wants to keep an eye on the packets, the transactions, the flows..."

More Observer GigaStor pros

Cons

"The installation of ManageEngine OpManager was difficult mainly due to the business view feature, as many customers in Vietnam want the team to develop more detailed capabilities regarding the business view."

"What I'd like ManageEngine OpManager to improve on is artificial intelligence, in particular, the machine learning feature should be integrated with the sensor flow."

"There should be an option to get mobile notifications or SMS mirror notifications for critical issues. That way, when we don't have access to email, we can still receive notifications via our phones."

"There needs to be improvements to make the solution capable of supporting more devices, and it would be good to see an option for automatic deployment."

"The solution is a bit difficult to configure."

"The licensing for this solution is not straightforward and should be improved."

"ManageEngine OpManager could improve the default dashboards that are available. We are not able to customize them easily and they do not give us the information we need unless we customize them. You need to have the technical knowledge to be able to do it, the customization should be easier."

"Real user and UI monitoring are not practical."

More ManageEngine OpManager cons

"Graphics need improvement. Because a lot of the information there you have to input first in some case to have full potential. It could be more automated."

"I would like to have more than 4TB of storage available in the portable version of this solution."

"GigaStor feeds into Apex. So, the area where there could be improvement would be in artificial intelligence. For example, the incorporation of more advanced machine learning or AI capabilities could enhance its functionality."

"Maybe the graphical user interface could be simplified to allow people to use it more easily. It's already good, but they can work more on it to make it even easier."

"The Observer Console UI is consistent and stable, but could use some updating to be more modern."

"The interface is pretty complex, so for the average user, it takes a while to get up to speed with it. I would like it to be more user-friendly."

"There are some issues, in our environment that puts processing restraints on the Gigastor when turning on trending data to be sent to APEX."

Pricing and Cost Advice

"The initial cost is low and the add-ons are reasonable."

"ManageEngine OpManager has a three-tier licensing model."

"The price for ManageEngine OpManager is average."

"It is reasonably priced."

"We have a standard license for ManageEngine OpManager. We purchased the license for one year and now we are upgrading it soon."

"Pricing for ManageEngine OpManager depends on the number of nodes you onboard and whatever pricing is reflected on the ManageEngine portal which offers discounts from ten percent to fifteen percent. It purely depends on the sales volume and the negotiation. In my organization, there are about one thousand two hundred nodes which cost around $29,000 per year. There's no additional support fee or maintenance fee from ManageEngine OpManager. Pricing for the solution is highly competitive and I would rate it five out of five. ManageEngine OpManager is one of the most competitive options out there."

"The price of ManageEngine OpManager is reasonable. We have an annual license and the cost comes from how many devices are being monitored. There is not anything extra cost for maintenance and support."

"As far as cost, it was around six hundred thousand rands ($40,500) for the year, for the renewals. That's the total cost for a four thousand node system including support and maintenance."

More ManageEngine OpManager pricing and cost advice

"It's quite expensive."

"It depends on the requirements you have. There are three types of license. There's the updates license, the work group license, and the workstation license."

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Top Industries

By visitors reading reviews

Outsourcing Company

13%

Financial Services Firm

10%

Comms Service Provider

Construction Company

18%

Financial Services Firm

13%

Outsourcing Company

10%

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	17
Midsize Enterprise	15
Large Enterprise	27

By reviewers
Company Size	Count
Small Business	5
Large Enterprise	3

Questions from the Community

What is your experience regarding pricing and costs for ManageEngine OpManager?

Based on my experience and use case, the setup cost and price of ManageEngine OpManager is good. However, if it were available in both on-premises and cloud versions, it would be more reliable for ...

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What needs improvement with ManageEngine OpManager?

ManageEngine OpManager could improve by adding network device control capabilities. The control feature would be more helpful for our operations. Currently, there is no feature for controlling inte...

See all answers

What is your primary use case for ManageEngine OpManager?

I am using ManageEngine OpManager for network and server reliability. We have multiple locations, so integrating all location devices in ManageEngine OpManager into one single console allows us to ...

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Comparisons

SolarWinds NPM vs ManageEngine OpManager

Compared 9% of the time

DX Spectrum vs ManageEngine OpManager

Compared 5% of the time

LibreNMS vs ManageEngine OpManager

Compared 5% of the time

OpenNMS vs ManageEngine OpManager

Compared 5% of the time

ScienceLogic vs ManageEngine OpManager

Compared 4% of the time

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Wireshark vs Observer GigaStor

Compared 11% of the time

SolarWinds NPM vs Observer GigaStor

Compared 6% of the time

NETSCOUT nGeniusONE vs Observer GigaStor

Compared 6% of the time

Gigamon Deep Observability Pipeline vs Observer GigaStor

Compared 5% of the time

Viavi Observer Platform vs Observer GigaStor

Compared 5% of the time

More Observer GigaStor Competitors

Product Reports

Buyer's Guide

ManageEngine OpManager

September 2026

Download ManageEngine OpManager product report

Buyer's Guide

Observer GigaStor

September 2026

Download Observer GigaStor product report

Also Known As

OpManager

No data available

Overview

ManageEngine OpManager offers real-time network performance monitoring and reporting. Known for its customizable dashboards and topology maps, it supports device monitoring and alerting, enhanced by features like Firewall Analyzer and NetFlow.

Designed for network infrastructure management, ManageEngine OpManager monitors servers, devices, applications, and security across on-premise and cloud environments. Adaptive thresholds and automation simplify proactive monitoring, while issues with dashboard design, business view enhancements, performance stability in large deployments, and licensing warrant attention. Its machine learning and AI could be more advanced. Despite these, organizations use its comprehensive dashboards for real-time insights into CPU, RAM, and disk utilization, receiving notifications for unauthorized requests or performance issues.

What are the key features of ManageEngine OpManager?

Network Reporting: Provides detailed reports for network performance.
Real-time Monitoring: Offers continuous monitoring of network parameters.
Customizable Dashboards: Allows for personalized dashboard setups for unique insights.
Topology Maps: Visualizes network layout for easier management.
Device Monitoring: Ensures all network devices are operating efficiently.
Automation: Streamlines network operations with automated tasks.
Firewall Analyzer: Enhances security measures and performance monitoring.
NetFlow: Analyzes bandwidth usage and traffic patterns.
Application Manager: Monitors server and application performance.

What benefits should users expect from ManageEngine OpManager?

Improved Network Performance: Real-time insights enhance network efficiency.
Proactive Alerts: Early warnings help address issues before they escalate.
Ease of Integration: Simplifies management with comprehensive integration features.
Scalability: Supports growth with multi-location deployment capabilities.

ManageEngine OpManager is widely implemented in industries requiring robust network infrastructure management. Companies in sectors with complex server and application needs benefit from its monitoring and alerting capabilities. Its ability to manage and provide insights across distributed locations makes it a valuable tool for enterprises operating in both on-premise and cloud environments.

ManageEngine

Observer GigaStor provides detailed network visibility and data capture for efficient troubleshooting and analysis. It's a robust tool designed to manage today’s complex network environments, offering reliability and performance insights.

Observer GigaStor specializes in long-term network traffic capture, delivering comprehensive forensic analysis capabilities. It stands as a trusted resource for IT departments aiming to resolve network performance issues swiftly. By capturing and storing packets with high precision, it aids in identifying both current and past anomalies, ensuring network health and performance continuity through proactive monitoring.

What are the key features of Observer GigaStor?

Long-term Data Capture: Enables storage of vast amounts of data for extensive historical analysis.
Comprehensive Protocol Support: Offers support for diverse protocols, enhancing troubleshooting accuracy.
Retrospective Analysis: Provides the ability to trace issues back to their origin point, improving issue resolution speed.
Scalability: Adapts to network growth without sacrificing performance capabilities.

What benefits and ROI can be expected from reviews?

Increased Troubleshooting Efficiency: Provides quicker resolution times, reducing network downtime.
Enhanced Network Visibility: Improves understanding of network performance and traffic patterns.
Reduced Operational Costs: Limits the need for manual troubleshooting, saving on labor costs.
Improved Decision Making: Data insights aid in strategic planning for infrastructure improvements.

Observer GigaStor's implementation spans across various industries, from telecommunications to finance, where maintaining robust and secure network performance is crucial. Its ability to analyze and retrieve historical network data supports compliance and operational stability demands in these sectors.

Viavi Solutions

Sample Customers

Bonita, Thorp Reed & Armstrong, Galaxy, Fiserv Credit Union Division, Universitas 21 Global, ERP Suites LLC

Cisco Systems, Hawaiian Telecom, Renown Health, State of Nevada, U.S. Department of Veteran Affairs, Allstate Insurance, Jack Henry & Associates, United States Airforce, US Bank, Blue Cross Blue Shield of Minnesota, Texas Tech University Health Sciences Center, Chicago Board Options Exchange

Buyer's Guide

ManageEngine OpManager vs. Observer GigaStor

September 2026

Free Report: ManageEngine OpManager vs. Observer GigaStor

Find out what your peers are saying about ManageEngine OpManager vs. Observer GigaStor and other solutions. Updated: September 2026.

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