ManageEngine OpManager vs SolarWinds Server and Application Monitor comparison

"I like being able to push configurations to multiple devices. If you have the same configurations for all the branches, it's easier to use ManageEngine OpManager and push configurations at once rather than individually pushing them to each device."

"The solution's most valuable features are reporting, event notifications, and alert management."

"The dashboard, versatility and larger horizon are valuable."

"It is easy to use and deploy."

"The application monitoring is the solution's most valuable feature."

"We have found the solution to be stable."

"The solution's most valuable feature is its ability to reach most of our network devices and get the most from them."

"The detections are fine when they work."

"Features like monitoring and infrastructure dependency mapping are valuable to us."

"SolarWinds SAM has provided us with dynamic thresholds based on historical trends and requirements. The threshold gets configured automatically, so it's no longer necessary to configure it manually every time."

"I'd rate technical support at eight out of ten. They are helpful and fast."

"The most valuable feature of SolarWinds Server and Application Monitor is its powerful monitoring capabilities."

"There are many valuable features, including the network configuration manager, and the network performance manager."

"It's good at monitoring system-specific things like ports, services."

"We manage SolarWinds ourselves without outsourcing its services."

"The solution is great for monitoring. If something is going wrong, we can immediately find the root cause."

"What I'd like ManageEngine OpManager to improve on is artificial intelligence. In particular, the machine learning feature should be integrated with the sensor flow. Doing this will give leverage, especially when you look at other products such as the Cisco DNA Center. When a switch goes down, I should be able to build on the correlation of other physical devices it's connected to so that I can integrate that with my CA CMDB. The ManageEngine OpManager team needs to draw a long-term roadmap where that feature becomes an integral part of the solution because right now, machine learning in ManageEngine OpManager is a long process. The solution doesn't have MLS search and I want to see ML being developed and applied for CA CMDB to greatly reduce the burden of tying everything. For example, if I have a data center switch that goes down now, I should know what server it's connected to, and when that switch goes down at twenty-four ports, I would get twenty-four alerts for different devices plugged in. I should be able to make a correlation that the major problem lies in the switch and not with the twenty-four elements connected to that switch. That is where machine learning should come into play and the ManageEngine OpManager AI should indicate "This is where the root of your problem is." It could be difficult, but this is a feature that should be improved or added to the solution."

"I would like to see more enhancements made to the product."

"The only problem with it is that the setup isn't very intuitive. I know that they just upgraded the product to make it a little bit easier to use, but compared to some of the other platforms, it is not easy to configure it, set it up, and get it running. However, once you have set it up and got it running, it runs great."

"ManageEngine OpManager could improve the default dashboards that are available. We are not able to customize them easily and they do not give us the information we need unless we customize them. You need to have the technical knowledge to be able to do it, the customization should be easier."

"Needs an OVA, or more support for virtual deployments. Building a virtual instance of OpManager and OpManager Probe was a bit difficult because there was no OVA available."

"Some of our customers have been asking that OpManager have a feature to monitor the operating system, however, I tell them that Endpoint Central is doing that. You can buy endpoints and then OpManager, and they integrate between them, and everything is okay."

"The integration with various OEM products could be simplified."

"For the implementation part, I am facing issues when configuring the business view. When I create the business view, I experience problems with the port interface."

"The templates could use improvement. Currently, they are quite complex. They should have drag-and-drop functionality instead. It would make it easier to use."

"The technical support team's response time could be improved."

"It lacks a user experience for measuring things like the end-to-end time for which a user waits for a specific response in the system. In the application layer, it has some very basic stuff. You have to build your own with manuscripts and things like that."

"There is one feature that is a report writer. And they are currently trying to take it out from being a stand-alone application and integrating to the web. This doesn't give us the flexibility and it doesn't expand what we can get when it comes to reporting. So, putting it on the web is going to make it difficult to get some information. Leaving it where it is now will help us a lot."

"Nodes in Azure are able to be monitored with the use of agents, but this does not apply to cloud service offerings that are not node based."

"The setup was complex. We had local support to assist us."

"Solarwinds should come up the same monitoring system for other certificate expiration alert apart from SSL."

"SAM's software-defined network monitoring capability is also low and could be improved."

"It is reasonably priced."

"We had perpetual licenses. The cost was around 36,000 for OPManager, and then you'd have the yearly maintenance fee of 2,000 or 3,000."

"The solution is highly affordable"

"The solution's pricing is very low compared to other products."

"The licensing is on a yearly basis and the pricing is on the cheaper side."

"In terms of pricing, I would rate it a two out of five. It was expensive."

"ManageEngine OpManager has a three-tier licensing model."

"I rate the tool's pricing an eight out of ten."

"I think SolarWinds' pricing is very decent compared to other competitors in the market."

"When planning for the number of licenses to purchase, make sure you understand all of the elements within an application required to really understand performance well. In our case, we quickly came to the conclusion that an unlimited license for SAM was the way to go."

"The licenses start from USD 3000.00 and go up to USD 20,000.00 for the year. It's a perpetual license. Nothing is free in SolarWinds, anything that you need is an additional cost."

"Understanding the counts of objects to monitor will determine the licensing need. In terms of pricing, it’s not cheap but it’s not expensive as larger vendors whose products don’t have all the features or integrations."

"The tool is available for my company at a good price point."

"The price is too high."

"The product is expensive."

"Price can always be lower. It is neither on the expensive side nor on the cheap side. We have worked with them for a lot of years, so we get a discount due to the size of the installation."