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ManageEngine Site24x7 vs SolarWinds Server and Application Monitor comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ManageEngine Site24x7
Ranking in Server Monitoring
21st
Average Rating
6.6
Reviews Sentiment
4.6
Number of Reviews
2
Ranking in other categories
Network Monitoring Software (59th), IT Infrastructure Monitoring (48th), Cloud Monitoring Software (35th)
SolarWinds Server and Appli...
Ranking in Server Monitoring
8th
Average Rating
8.0
Reviews Sentiment
4.5
Number of Reviews
44
Ranking in other categories
Application Performance Monitoring (APM) and Observability (22nd), Active Directory Management (9th)
 

Mindshare comparison

As of March 2026, in the Server Monitoring category, the mindshare of ManageEngine Site24x7 is 0.9%, up from 0.2% compared to the previous year. The mindshare of SolarWinds Server and Application Monitor is 3.3%, up from 2.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Server Monitoring Mindshare Distribution
ProductMindshare (%)
SolarWinds Server and Application Monitor3.3%
ManageEngine Site24x70.9%
Other95.8%
Server Monitoring
 

Featured Reviews

Prashanth Magadi - PeerSpot reviewer
Principal Engineer at a financial services firm with 1,001-5,000 employees
Struggled with complex licensing and limited support but have gained unified cloud monitoring
We face certain challenges with monitoring website uptime for our business operations because we don't have that 24/7 monitoring, so that's what we are working with ManageEngine on, regarding how effectively we can use that. I may not be able to give that information on how ManageEngine Site24x7 can be improved, but I felt that the monitoring or the licensing terms, such as the advanced monitors or monitors, are not very user-friendly. I feel that because I don't know how exactly we can check what devices use which license and how we can control those things; that's not user-friendly. For example, if I have to look at what all devices are utilizing my advanced monitor license or what all devices are using my basic monitor license, then if I want to pull a report or validate them, I don't have an easy option; it's too complicated.
NikhilKalwint - PeerSpot reviewer
Technical Specialist at ServiceIO
Monitoring over a thousand systems has improved decision making and operational visibility
From an advantage perspective, SolarWinds Server and Application Monitor is comparatively cheaper from a commercial point of view. It is easy to install and configure, very user-friendly, and quick to get up and running, allowing you to see the early value adds in your organization. It is compatible with most technologies for monitoring with very few chances of incompatibility. Configuration also allows us to monitor all the technical parameters we are looking for, making it a very good experience for us. The alerting feature in SolarWinds Server and Application Monitor is a main advantage, as it alerts based on threshold breaches and can raise tickets to the ticketing system, send SMS, and email notifications, allowing engineers to work on those tickets to resolve issues and avoid further impact. The visibility into server health is a beneficial feature that I am utilizing. We widely use various application performance metrics in SolarWinds Server and Application Monitor such as database monitoring and server monitoring, which are quite good enough for any monitoring solution. We utilize the customizable dashboards in SolarWinds Server and Application Monitor.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The deployment was not a challenge for us, because we are just trying to connect to the cloud instance; it's SaaS-based, so we just had to route all our traffic to that particular device."
"One of the valuable features of this site is that it operates 24/7, monitoring my entire infrastructure, uptime, and related error issues."
"Site24x7 stands out. It is truly amazing."
"The ROI for SolarWinds products is unmatched in the industry."
"The recommendations are a life saver."
"The OOTB (Out of the Box) implementation does have very good node specific pages and can provide a wealth of information."
"There are many valuable features, including the network configuration manager, and the network performance manager."
"This product can monitor application environments no matter where they reside and provides capabilities for deep insight into infrastructure."
"I find it to be a strong product suite, particularly when you need a comprehensive monitoring tool."
"The application dependency feature identifies issues between applications and servers or within the network where the application is hosted. It highlights related problems, whether related to packet processing or other issues, enabling the creation of alerts and reports accordingly."
"Features like monitoring and infrastructure dependency mapping are valuable to us."
 

Cons

"The only complaint I would state about the technical support by ManageEngine is we don't get them on call; it's only email support that we get."
"The product is not difficult to use. That said, it is technical. The engineer must be familiar with it."
"It is technical. The engineer must be familiar with it."
"The product does not explain why a problem occurred."
"SAM's software-defined network monitoring capability is also low and could be improved."
"The stability, flexibility, and ease of use could be improved."
"Reporting is the only thing with which we currently have challenges."
"In terms of the dashboards on offer, they should work to improve them. The types of dashboards that you get in terms of the graphs on offer aren't ideal right now."
"SAM AppInsight for SQL: The ability to ignore fragmentation of specific indexes."
"They are complex to operate; users need to know what they want during setup."
"Scalability was an issue in the past."
 

Pricing and Cost Advice

Information not available
"When compared to other licensed models in the market, it stands out as one of the more cost-effective options."
"The product is expensive."
"The tool is available for my company at a good price point."
"Price can always be lower. It is neither on the expensive side nor on the cheap side. We have worked with them for a lot of years, so we get a discount due to the size of the installation."
"The product might cost you $30,000 USD to buy, but scaling this solution requires the purchase of additional polling engines at $20,000 USD each."
"I think SolarWinds' pricing is very decent compared to other competitors in the market."
"When planning for the number of licenses to purchase, make sure you understand all of the elements within an application required to really understand performance well. In our case, we quickly came to the conclusion that an unlimited license for SAM was the way to go."
"We pay around $ 2,000 to $ 5,000 yearly for the solution."
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Top Industries

By visitors reading reviews
Construction Company
18%
University
15%
Comms Service Provider
10%
Outsourcing Company
8%
Educational Organization
12%
Financial Services Firm
8%
Government
8%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise8
Large Enterprise21
 

Questions from the Community

What is your experience regarding pricing and costs for ManageEngine Site24x7?
This tool can handle 40 basic monitors. I can set the pole and frequency from 130 locations, configuring the IPs to provide three advanced monitors.
What needs improvement with ManageEngine Site24x7?
The product is not difficult to use. That said, it is technical. The engineer must be familiar with it.
What is your primary use case for ManageEngine Site24x7?
I use this tool for monitoring and managing our network infrastructure. It helps us keep track of our entire setup and proactively address any issues as they arise.
What needs improvement with SolarWinds Server and Application Monitor?
There is definitely room for improvement besides simplifying its setup. As a non-technical person, I believe the dashboards could be improved. Everything we use appears on video walls, and we need ...
 

Also Known As

No data available
SolarWinds SAM
 

Overview

 

Sample Customers

Information Not Available
Andr. L. Riis AS, NetSuite
Find out what your peers are saying about Zabbix, Broadcom, Tanium and others in Server Monitoring. Updated: March 2026.
884,976 professionals have used our research since 2012.