

Slack Business Enterprise and Mattermost are competing in the team communication space, with Mattermost perceived to have the upper hand due to its feature set, despite Slack's more favorable pricing and support.
Features: Slack Business Enterprise offers integrations with numerous third-party applications, robust collaboration tools, and an extensive app ecosystem. Mattermost provides self-hosted deployment options, advanced security features, and customization capabilities.
Ease of Deployment and Customer Service: Slack Business Enterprise offers a straightforward cloud-based deployment with extensive customer support. Mattermost provides an on-premise deployment model requiring more technical expertise but offering greater data and security control.
Pricing and ROI: Slack Business Enterprise involves higher subscription costs but offers seamless integration and substantial customer service resources. Mattermost offers a lower cost setup with a focus on long-term customization and personalized server control.
| Product | Market Share (%) |
|---|---|
| Slack Business - Enterprise | 11.2% |
| Mattermost | 2.0% |
| Other | 86.8% |

| Company Size | Count |
|---|---|
| Small Business | 57 |
| Midsize Enterprise | 13 |
| Large Enterprise | 23 |
Mattermost’s mission is to make the world safer and more productive by developing and delivering secure, open source collaboration software that is trusted, flexible and offers fast time-to-value. Mattermost’s first product is a collaboration platform built to accelerate DevOps workflows in high-trust environments by offering secure messaging across web, desktop and native mobile devices.
Slack Business - Enterprise facilitates team communication and collaboration with integration capabilities and a user-friendly interface, supporting mobile and web platforms. It enhances productivity through efficient organization, instant communication, and extensive customization options.
Designed for seamless integration with apps and services, Slack Business - Enterprise provides efficient organization through channels and threads, instant communication, file sharing, and video calls. Productivity is boosted via notifications, reminders, bots, and automation. Customization enhances the user experience, promoting collaboration. However, improvement areas include video chat, meeting functions, and third-party tool integration. Users prioritize enhanced UI, security, and document collaboration, alongside better scalability, stability, and attachment browsing capabilities.
What are the key features of Slack Business - Enterprise?Slack Business - Enterprise is widely used across various industries, serving as a communication hub within organizations. Its features support internal and external communication, project management, and workflow optimization. Industries benefit from its integration with Google Drive and Zoom, enabling efficient collaboration and streamlined operations.
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