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Microsoft Defender for Cloud Apps vs Microsoft Defender for Identity comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.2
Microsoft Defender for Cloud Apps enhances security, reduces costs, and optimizes resources with seamless integration and proactive monitoring.
Sentiment score
4.8
Microsoft Defender for Identity enhances threat detection, reduces efforts, minimizes risks, and optimizes costs despite varied ROI assessments.
The biggest return on investment so far has been visibility, knowing what we have in our environment.
Cloud and data protection engineer at a university with 10,001+ employees
As a small team, Microsoft Defender for Cloud Apps allowed us to manage systems with just one or two people.
Manager, Information Technology Security Compliance at a manufacturing company with 201-500 employees
We have at least saved the costs we had from the Netskope solution this year.
Security and Continuity Manager at Rolinco NV
 

Customer Service

Sentiment score
6.6
Microsoft Defender for Cloud Apps support has mixed reviews, with high technical proficiency but inconsistent responsiveness and communication delays.
Sentiment score
6.4
Microsoft Defender for Identity offers knowledgeable support, yet response times can vary, especially with complex issues or initial contacts.
Their customer service is pretty good, but it's frustrating to go through three or four channels before reaching the right person.
Cloud and data protection engineer at a university with 10,001+ employees
The support is excellent, and the speed of response is commendable.
Solutions Architect at a university with 51-200 employees
There were instances where the engineers were knowledgeable and helpful, but at other times it felt like a ping pong game, with unnecessary transfers until the right person was found.
Manager, Information Technology Security Compliance at a manufacturing company with 201-500 employees
Generally, the support is more effective than other providers like Oracle.
Owner at Alopex ONE UG
The quality of support is very good, but troubleshooting can take time due to complex setups and the need to provide many logs.
Cloud Security & Governance at a financial services firm with 10,001+ employees
The people I normally use for support are very knowledgeable, especially when they help remote in and get to where I need to go and show me much faster and help me understand what I should be doing.
Technology Coordinator at a educational organization with 501-1,000 employees
 

Scalability Issues

Sentiment score
7.5
Microsoft Defender for Cloud Apps offers scalable, cloud-native security but may require extra resources for large-scale policy management.
Sentiment score
7.2
Microsoft Defender for Identity is highly scalable and adaptable, excelling in large enterprises with efficient cloud-based processing.
For what I know about the log collector and how much data it can take in, it is super scalable and capable of handling high workloads.
Cloud and data protection engineer at a university with 10,001+ employees
Microsoft Defender for Cloud Apps is very scalable, provided you have the right subscription.
Solutions Architect at a university with 51-200 employees
In my experience, Microsoft Defender for Cloud Apps is good enough for small to medium businesses.
Manager, Information Technology Security Compliance at a manufacturing company with 201-500 employees
In a Microsoft-centric organization, especially with Azure infrastructure and Office 365, Microsoft Defender for Identity is scalable.
Cloud Security & Governance at a financial services firm with 10,001+ employees
 

Stability Issues

Sentiment score
8.0
Microsoft Defender for Cloud Apps is stable and reliable, with minimal downtime and continuous improvements praised by users.
Sentiment score
7.1
Microsoft Defender for Identity is highly stable, reliable, with minimal downtime; occasional issues require support for agent redeployment.
I would rate it a ten because I have not experienced any stability issues so far with Defender for Cloud Apps.
Head of Security Operations at a computer software company with 51-200 employees
I would assess the stability and reliability of Microsoft Defender for Cloud Apps as stable
Network Engineer at Apexon
My impression on the stability and reliability of Microsoft Defender for Cloud Apps is that it is very stable.
Security and Continuity Manager at Rolinco NV
Microsoft Defender for Identity is quite robust and built on Azure hyperscale infrastructure, with a 99% availability.
Cloud Security & Governance at a financial services firm with 10,001+ employees
We do not see any issues with the stability of Microsoft Defender for Identity.
Deputy Manager at Servion Global Solutions
Having recently started using it, reliability is affirmed, but manual investigation is often performed to verify if alerts identified by auto-remediation are accurate.
Instrumentation Engineer at Toyo Engineering Corp
 

Room For Improvement

Microsoft Defender for Cloud Apps needs improvements in pricing, interface, integrations, alert precision, documentation, and multi-cloud support.
Microsoft Defender for Identity needs improvements in alert accuracy, UI/UX, asset integration, automation, anomaly detection, and third-party integration.
For data loss prevention, it would be useful to be able to drill down into the kind of data being transferred over CloudApp.
Head of Security Operations at a computer software company with 51-200 employees
Defender typically connects to Entra ID, but we have local users on the cloud for database access, SSH, or RDS, and there is nothing produced by Defender regarding those local IAM users.
Network Engineer at Apexon
Microsoft Defender for Cloud Apps would benefit if Microsoft allows users to fine-tune false positives, enabling us to dismiss alerts or make adjustments so that such things don't trigger multiple times in the future.
Security delivery analyst at a tech vendor with 10,001+ employees
If Microsoft could develop a feature that indicates when impossible travel is caused by VPN connections, it would prevent unnecessary password resets and session disruptions, especially for VIP users in organizations.
CyberSecurity Engineer | Information Security Management at Self Employed
One improvement I would recommend is the integration of an admin application within Teams, allowing easy access to attack information on a mobile platform.
Owner at Alopex ONE UG
Reducing false positives is something we've been working on with Microsoft.
Cloud Security & Governance at a financial services firm with 10,001+ employees
 

Setup Cost

Enterprise users find Microsoft Defender for Cloud Apps affordable within bundles but expensive standalone, desiring more pricing transparency.
Microsoft Defender for Identity pricing aligns with E5 licenses, offering value in hybrid setups but can be costly at scale.
The pricing for Microsoft Defender for Cloud Apps is acceptable.
Solutions Architect at a university with 51-200 employees
My organization is currently revisiting pricing, but previously, the cost was a bit expensive, yet comparable to other solutions with similar functionalities and features.
Manager, Information Technology Security Compliance at a manufacturing company with 201-500 employees
It's not the cheapest, but also not the most expensive, placing it in the mid-level range.
IT Architect at a logistics company with 10,001+ employees
If they can reduce the costs, organizations will be happy, and it will compensate for using the Azure environment, which is more expensive on the infrastructure as a service side.
CyberSecurity Engineer | Information Security Management at Self Employed
Ensuring a fair price according to market standards.
Owner at Alopex ONE UG
From an organization perspective, using E5 licenses is value for money, especially if Azure and Office 365 are already in use.
Cloud Security & Governance at a financial services firm with 10,001+ employees
 

Valuable Features

Microsoft Defender for Cloud Apps offers seamless integration, real-time threat detection, and robust security features for comprehensive cloud protection.
Microsoft Defender for Identity enhances threat detection and security integration, offering streamlined investigation with automated alerts and behavioral analytics.
It provides excellent suggestions and options for configuration; for example, it can track suspicious files getting uploaded to cloud resources on Azure based on their signatures, generating alerts for those files.
Security delivery analyst at a tech vendor with 10,001+ employees
The product recommends things that need to be blocked and allows for dynamic configuration, which cuts down on potential issues that might arise from going through lists and understanding what needs to be blocked.
Partner & Chief Executive Officer at a consultancy with 51-200 employees
The ability to sanction unsanctioned apps using Secure Score benchmarking, included in Cloud, is also beneficial.
Head of Security Operations at a computer software company with 51-200 employees
We receive an advance report of risky users, allowing us to take preemptive action before an attack causes damage to organization details.
Instrumentation Engineer at Toyo Engineering Corp
The most valuable feature is its hybrid artificial intelligence, which gathers forensic data to track and counteract security threats, much like the CSI series in effect.
Owner at Alopex ONE UG
The advanced threat protection is one of the strengths of Microsoft Defender for Identity, as it utilizes user and entity analytics and can detect indicative attacks.
Cloud Security & Governance at a financial services firm with 10,001+ employees
 

Categories and Ranking

Microsoft Defender for Clou...
Ranking in Advanced Threat Protection (ATP)
15th
Ranking in Microsoft Security Suite
9th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
42
Ranking in other categories
Cloud Access Security Brokers (CASB) (5th)
Microsoft Defender for Iden...
Ranking in Advanced Threat Protection (ATP)
8th
Ranking in Microsoft Security Suite
5th
Average Rating
8.8
Reviews Sentiment
6.8
Number of Reviews
28
Ranking in other categories
Identity Threat Detection and Response (ITDR) (3rd)
 

Mindshare comparison

As of June 2026, in the Advanced Threat Protection (ATP) category, the mindshare of Microsoft Defender for Cloud Apps is 2.0%, up from 1.3% compared to the previous year. The mindshare of Microsoft Defender for Identity is 3.6%, down from 5.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Advanced Threat Protection (ATP) Mindshare Distribution
ProductMindshare (%)
Microsoft Defender for Identity3.6%
Microsoft Defender for Cloud Apps2.0%
Other94.4%
Advanced Threat Protection (ATP)
 

Featured Reviews

Abdulrahman Muhammadi - PeerSpot reviewer
information Security and IT Manager at Discover Dollar Technologies Pvt Ltd.
Integration with existing cloud workflows has simplified compliance and threat detection
Licensing cost is a significant concern. With Defender Plan 1, Microsoft Defender for Cloud Apps comes with a pay-per-use model. Each feature has its own pricing when activated on VMs. For example, the vulnerability assessment has separate pricing, the base model including encryptions has separate pricing, and the compliance features have separate pricing. This applies to each VM and Azure resource individually. It is not straightforward where you can take one license and apply it to everything. Each feature has its own pricing model which can be tedious, as the costs keep accumulating. The only lacking feature currently is XDR (extended detection and response). Apart from that, I have only positive experiences with the whole Microsoft suite, except for the pricing structure.
Peter Arabomen - PeerSpot reviewer
Security Engineer at Fidelity Bank Plc
Has supported hybrid identity management while integrating well with cloud directory services
The only challenge I have with Microsoft Defender for Identity is the latency. I may not put that entirely on Microsoft, because latency could be network related. At times when trying to authenticate, the prompt is delayed. We tried implementing passwordless authentication, especially for on-premises workloads, but we haven't been able to achieve that. Passwordless authentication is part of the identity functionalities, particularly when it comes to enforcing passwordless for on-premises workloads. In terms of improvements, you can't create OUs on Azure AD. Regarding giving users privileges on what they can do across different OUs, I haven't seen that feature on Microsoft Defender for Identity. Microsoft Defender for Identity needs to be able to plug into third-party applications that are not Microsoft. For instance, with a human resource application used to manage users and leave requests, when staff leaves the organization, they are first exited from that application before AD. Integration between Azure AD and third-party applications would allow automatic syncing when removing staff. The initial setup of Microsoft Defender for Identity is not hard. However, setup is one thing, and getting value from the application end-to-end is another. It can be set up and running from the first day but not functioning optimally. Initially, when we did the setup, it wasn't optimal. Over time, with continuous improvement, which we're still doing, we've gotten to a comfortable level, but there's still room for improvement.
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Computer Software Company
9%
Manufacturing Company
8%
Comms Service Provider
6%
Financial Services Firm
13%
Computer Software Company
11%
Manufacturing Company
10%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise13
Large Enterprise19
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise5
Large Enterprise15
 

Questions from the Community

Which is the better security solution - Cisco Umbrella or Microsoft Cloud App Security?
Cisco Umbrella is an integral component of the Cisco SASE architecture. It integrates security in a single, cloud-native solution, unifying multiple features like DNS-layer security, threat intelli...
What is your experience regarding pricing and costs for Microsoft Cloud App Security?
At the time of implementation, when the size of our organization was small, it was a more affordable product. Since all our productivity applications were on O365, Microsoft Defender for Cloud Apps...
What needs improvement with Microsoft Cloud App Security?
The fidelity of the signal in Microsoft Defender for Cloud Apps has been a challenge in some areas. There have been instances where the alerts generated have been false positives. A lot of work has...
What needs improvement with Microsoft Defender for Identity?
I really would have to sit down to think about how Microsoft Defender for Identity can be improved. I didn't take stock in what needs to be improved because I appreciated having the tools right the...
What is your primary use case for Microsoft Defender for Identity?
My main use cases for Microsoft Defender for Identity include Conditional Access, checking risky users, remediating risky users, and user sign-ins. I can easily remediate or determine what the user...
What advice do you have for others considering Microsoft Defender for Identity?
I don't really use Microsoft Defender for Identity a lot because my new role doesn't allow me to take time to do so. I don't really use the threat intelligence feature of Microsoft Defender for Ide...
 

Also Known As

MS Cloud App Security, Microsoft Cloud App Security
Azure Advanced Threat Protection, Azure ATP, MS Defender for Identity
 

Overview

 

Sample Customers

Customers for Microsoft Defender for Cloud Apps include Accenture, St. Luke’s University Health Network, Ansell, and Nakilat.
Microsoft Defender for Identity is trusted by companies such as St. Luke’s University Health Network, Ansell, and more.
Find out what your peers are saying about Microsoft Defender for Cloud Apps vs. Microsoft Defender for Identity and other solutions. Updated: May 2026.
900,838 professionals have used our research since 2012.