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Microsoft Defender for Cloud Apps vs Trellix Network Detection and Response comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 1, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.2
Microsoft Defender for Cloud Apps enhances security, reduces costs, and optimizes resources with seamless integration and proactive monitoring.
Sentiment score
6.9
Trellix NDR boosts ROI by improving security, reducing response times, and enabling efficient threat management and cost savings.
The biggest return on investment so far has been visibility, knowing what we have in our environment.
Cloud and data protection engineer at a university with 10,001+ employees
As a small team, Microsoft Defender for Cloud Apps allowed us to manage systems with just one or two people.
Manager, Information Technology Security Compliance at a manufacturing company with 201-500 employees
We have at least saved the costs we had from the Netskope solution this year.
Security and Continuity Manager at Rolinco NV
The time was reduced because of the automated detections.
Associate Cybersecurity Analyst at a tech vendor with 10,001+ employees
If a threat can enter any endpoint that is exposed to the internal network, there is a potential gateway for hackers, leading to a loss of production or significant financial impact to the network.
Security Engineer at Digitaltrack
We have seen a positive return on investment with Trellix Network Detection and Response through the improved investigation efficiency, reduced manual effort, and faster threat identification.
Assistant General Manager at Sunteck Realty Pvt Ltd
 

Customer Service

Sentiment score
6.6
Microsoft Defender for Cloud Apps support has mixed reviews, with high technical proficiency but inconsistent responsiveness and communication delays.
Sentiment score
7.5
Trellix Network Detection and Response support is praised for knowledgeable service, though response times need improvement during severe incidents.
Their customer service is pretty good, but it's frustrating to go through three or four channels before reaching the right person.
Cloud and data protection engineer at a university with 10,001+ employees
The support is excellent, and the speed of response is commendable.
Solutions Architect at a university with 51-200 employees
There were instances where the engineers were knowledgeable and helpful, but at other times it felt like a ping pong game, with unnecessary transfers until the right person was found.
Manager, Information Technology Security Compliance at a manufacturing company with 201-500 employees
The support team was responsive and knowledgeable.
Business development executive at Digitaltrack solution Pvt Ltd
Technical support needs improvement as sometimes engineers are not available promptly, especially during high-severity incidents.
Information Security Engineer at Nhq Distribution Ltd
They were constantly relaying our message to the engineering team and the engineering team was looping that back to them and then to us.
Associate Cybersecurity Analyst at a tech vendor with 10,001+ employees
 

Scalability Issues

Sentiment score
7.5
Microsoft Defender for Cloud Apps offers scalable, cloud-native security but may require extra resources for large-scale policy management.
Sentiment score
8.0
Trellix Network Detection and Response is scalable and reliable, efficiently handling complex configurations and high bandwidth in large networks.
For what I know about the log collector and how much data it can take in, it is super scalable and capable of handling high workloads.
Cloud and data protection engineer at a university with 10,001+ employees
Microsoft Defender for Cloud Apps is very scalable, provided you have the right subscription.
Solutions Architect at a university with 51-200 employees
In my experience, Microsoft Defender for Cloud Apps is good enough for small to medium businesses.
Manager, Information Technology Security Compliance at a manufacturing company with 201-500 employees
The scalability of Trellix Network Detection and Response is easy; I just have to add another license in the same cloud, and I can easily increase the number of endpoints.
Cyber Security Engineer at a retailer with 51-200 employees
Trellix Network Detection and Response has handled that growth while continuing to provide consistency, visibility, threat detection, and investigation capabilities.
Business development executive at Digitaltrack solution Pvt Ltd
The connectors were always out of sync and we have had multiple noise floods from these connectors which were not configured well.
Associate Cybersecurity Analyst at a tech vendor with 10,001+ employees
 

Stability Issues

Sentiment score
8.0
Microsoft Defender for Cloud Apps is stable and reliable, with minimal downtime and continuous improvements praised by users.
Sentiment score
8.0
Trellix Network Detection and Response is highly stable and reliable, with minimal downtime and consistently praised by users.
I would rate it a ten because I have not experienced any stability issues so far with Defender for Cloud Apps.
Head of Security Operations at a computer software company with 51-200 employees
I would assess the stability and reliability of Microsoft Defender for Cloud Apps as stable
Network Engineer at Apexon
My impression on the stability and reliability of Microsoft Defender for Cloud Apps is that it is very stable.
Security and Continuity Manager at Rolinco NV
In our experience, it has had a positive impact on our production environment and has proven to be a dependable part of our security operations.
Business development executive at Digitaltrack solution Pvt Ltd
I encounter no issues with health or reliability when the recommended specifications are met.
CyberSecurity Architect at a comms service provider with 51-200 employees
Trellix Network Detection and Response is somewhat stable but there is a bit of downtime sometimes during the off-hours.
Associate Cybersecurity Analyst at a tech vendor with 10,001+ employees
 

Room For Improvement

Microsoft Defender for Cloud Apps needs improvements in pricing, interface, integrations, alert precision, documentation, and multi-cloud support.
Trellix needs improved customization, integration, and usability in its detection, reporting, and policy management for enhanced user experience.
For data loss prevention, it would be useful to be able to drill down into the kind of data being transferred over CloudApp.
Head of Security Operations at a computer software company with 51-200 employees
Defender typically connects to Entra ID, but we have local users on the cloud for database access, SSH, or RDS, and there is nothing produced by Defender regarding those local IAM users.
Network Engineer at Apexon
Microsoft Defender for Cloud Apps would benefit if Microsoft allows users to fine-tune false positives, enabling us to dismiss alerts or make adjustments so that such things don't trigger multiple times in the future.
Security delivery analyst at a tech vendor with 10,001+ employees
There should be improvements in AI intelligence, faster decision-making, and a more responsive technical support team.
Information Security Engineer at Nhq Distribution Ltd
It would be best if Trellix Network Detection and Response sensors were converted into a next-generation firewall with built-in capabilities for routing, switching, and Layer 7 functionality, as most next-generation firewalls today include these features.
Network & Security Lead at Net-International
Regarding needed improvements for Trellix Network Detection and Response, there is always room for enhancement in terms of AI capability to include proactive triggers based on historical data, enabling AI to learn patterns and detect threats before they manifest.
Presales Manager
 

Setup Cost

Enterprise users find Microsoft Defender for Cloud Apps affordable within bundles but expensive standalone, desiring more pricing transparency.
Trellix's pricing is considered competitive but expensive, with straightforward licensing and efficient setup, potentially deterring smaller businesses.
The pricing for Microsoft Defender for Cloud Apps is acceptable.
Solutions Architect at a university with 51-200 employees
My organization is currently revisiting pricing, but previously, the cost was a bit expensive, yet comparable to other solutions with similar functionalities and features.
Manager, Information Technology Security Compliance at a manufacturing company with 201-500 employees
It's not the cheapest, but also not the most expensive, placing it in the mid-level range.
IT Architect at a logistics company with 10,001+ employees
Trellix Network Detection and Response is an enterprise-grade security solution, so it represents a significant investment, but we believe that the value it provides in terms of threat detection, network visibility, and incident response justifies the cost.
Business development executive at Digitaltrack solution Pvt Ltd
The pricing model is not transparent, as they do not provide pricing ranges upfront, complicating the evaluation of costs across regions.
CyberSecurity Architect at a comms service provider with 51-200 employees
My experience with the pricing, setup cost, and licensing of Trellix Network Detection and Response is that they are very good and affordable for the customer range.
Network & Security Lead at Net-International
 

Valuable Features

Microsoft Defender for Cloud Apps offers seamless integration, real-time threat detection, and robust security features for comprehensive cloud protection.
Trellix Network Detection and Response enhances security with real-time detection, automation, and integration, reducing manual monitoring by 50%.
It provides excellent suggestions and options for configuration; for example, it can track suspicious files getting uploaded to cloud resources on Azure based on their signatures, generating alerts for those files.
Security delivery analyst at a tech vendor with 10,001+ employees
The product recommends things that need to be blocked and allows for dynamic configuration, which cuts down on potential issues that might arise from going through lists and understanding what needs to be blocked.
Partner & Chief Executive Officer at a consultancy with 51-200 employees
The ability to sanction unsanctioned apps using Secure Score benchmarking, included in Cloud, is also beneficial.
Head of Security Operations at a computer software company with 51-200 employees
Per day we used to have 70 to 80 alerts and those could be reduced up to 40 to 30 a day. This is almost a 40 to 50% decrease.
Associate Cybersecurity Analyst at a tech vendor with 10,001+ employees
Trellix Network Detection and Response has positively impacted my organization by addressing performance issues, specifically by offloading heavy traffic inspection and SSL inspection through sensors due to the limitations of the firewall.
Network & Security Lead at Net-International
Visibility is very important as it empowers users to understand what is happening; therefore, detection is one of the strongest features of Trellix Network Detection and Response.
Presales Manager
 

Categories and Ranking

Microsoft Defender for Clou...
Ranking in Advanced Threat Protection (ATP)
15th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
42
Ranking in other categories
Cloud Access Security Brokers (CASB) (5th), Microsoft Security Suite (9th)
Trellix Network Detection a...
Ranking in Advanced Threat Protection (ATP)
10th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
53
Ranking in other categories
Network Detection and Response (NDR) (7th)
 

Mindshare comparison

As of June 2026, in the Advanced Threat Protection (ATP) category, the mindshare of Microsoft Defender for Cloud Apps is 2.0%, up from 1.3% compared to the previous year. The mindshare of Trellix Network Detection and Response is 4.1%, up from 4.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Advanced Threat Protection (ATP) Mindshare Distribution
ProductMindshare (%)
Trellix Network Detection and Response4.1%
Microsoft Defender for Cloud Apps2.0%
Other93.9%
Advanced Threat Protection (ATP)
 

Featured Reviews

Abdulrahman Muhammadi - PeerSpot reviewer
information Security and IT Manager at Discover Dollar Technologies Pvt Ltd.
Integration with existing cloud workflows has simplified compliance and threat detection
Licensing cost is a significant concern. With Defender Plan 1, Microsoft Defender for Cloud Apps comes with a pay-per-use model. Each feature has its own pricing when activated on VMs. For example, the vulnerability assessment has separate pricing, the base model including encryptions has separate pricing, and the compliance features have separate pricing. This applies to each VM and Azure resource individually. It is not straightforward where you can take one license and apply it to everything. Each feature has its own pricing model which can be tedious, as the costs keep accumulating. The only lacking feature currently is XDR (extended detection and response). Apart from that, I have only positive experiences with the whole Microsoft suite, except for the pricing structure.
Twinkle Solanki - PeerSpot reviewer
Business development executive at Digitaltrack solution Pvt Ltd
Continuous network insight has improved early threat detection and streamlined investigations
Overall, we have a positive experience with Trellix Network Detection and Response, but like any enterprise security solution, there are areas where it can continue to improve. One area would be user interface and dashboard customization. While the platform provides a lot of valuable information, new users can sometimes face a learning curve when navigating and investigating and creating customized views. More intuitive dashboards would simplify workflows and help analysts access critical information even faster. Another area for improvement is reporting and analytics. The existing reporting capabilities are useful, but more flexibility and customizable reporting options would make it easier to generate executive-level summaries, compliance reports, and operational metrics for different audiences.
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Computer Software Company
9%
Manufacturing Company
8%
Comms Service Provider
6%
Manufacturing Company
16%
Financial Services Firm
13%
Comms Service Provider
9%
Outsourcing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise13
Large Enterprise19
By reviewers
Company SizeCount
Small Business35
Midsize Enterprise10
Large Enterprise23
 

Questions from the Community

Which is the better security solution - Cisco Umbrella or Microsoft Cloud App Security?
Cisco Umbrella is an integral component of the Cisco SASE architecture. It integrates security in a single, cloud-native solution, unifying multiple features like DNS-layer security, threat intelli...
What is your experience regarding pricing and costs for Microsoft Cloud App Security?
At the time of implementation, when the size of our organization was small, it was a more affordable product. Since all our productivity applications were on O365, Microsoft Defender for Cloud Apps...
What needs improvement with Microsoft Cloud App Security?
The fidelity of the signal in Microsoft Defender for Cloud Apps has been a challenge in some areas. There have been instances where the alerts generated have been false positives. A lot of work has...
What is your experience regarding pricing and costs for FireEye Network Security?
The price for Trellix Network Detection and Response is reasonable. The pricing is reasonable, and I do not need to bargain with Trellix or customers.
What needs improvement with FireEye Network Security?
The negative aspect is support. When I need urgent support from Trellix, there is a response after four hours or three hours, which is my main concern regarding the negative point of Trellix Networ...
What is your primary use case for FireEye Network Security?
I am working with Trellix Network Detection and Response as part of my overall experience with these products today. Trellix Network Detection and Response is used for threat and response use cases...
 

Also Known As

MS Cloud App Security, Microsoft Cloud App Security
FireEye Network Security, FireEye
 

Overview

 

Sample Customers

Customers for Microsoft Defender for Cloud Apps include Accenture, St. Luke’s University Health Network, Ansell, and Nakilat.
FFRDC, Finansbank, Japan Advanced Institute of Science and Technology, Investis, Kelsey-Seybold Clinic, Bank of Thailand, City of Miramar, Citizens National Bank, D-Wave Systems
Find out what your peers are saying about Microsoft Defender for Cloud Apps vs. Trellix Network Detection and Response and other solutions. Updated: June 2026.
900,644 professionals have used our research since 2012.