

Find out in this report how the two Microsoft Security Suite solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
We saw a positive ROI with Microsoft Entra Verified ID, mainly through reduced manual identity verification effort and faster onboarding workflows.
Generally, the support is more effective than other providers like Oracle.
The quality of support is very good, but troubleshooting can take time due to complex setups and the need to provide many logs.
The people I normally use for support are very knowledgeable, especially when they help remote in and get to where I need to go and show me much faster and help me understand what I should be doing.
I have logged a few tickets and they were very supportive, coming online to fix whatever issue there was.
On a scale from one to ten, I would rate customer service and technical support for Microsoft Entra Verified ID a ten because I've never had any issue with technical support or had anyone come back to me with a bad experience.
Understanding how the product works and how the deployment is in our best interest ensures we do that right.
In a Microsoft-centric organization, especially with Azure infrastructure and Office 365, Microsoft Defender for Identity is scalable.
Microsoft Entra Verified ID scales well for enterprise identity verification use cases because it is cloud-native and does not require heavy infrastructure management.
Microsoft Entra Verified ID scales pretty well with the growing needs of our organization.
Microsoft Entra Verified ID has the potential to scale as far and wide as we probably need it to.
Microsoft Defender for Identity is quite robust and built on Azure hyperscale infrastructure, with a 99% availability.
We do not see any issues with the stability of Microsoft Defender for Identity.
Having recently started using it, reliability is affirmed, but manual investigation is often performed to verify if alerts identified by auto-remediation are accurate.
The stability and reliability of Microsoft Entra Verified ID is very stable, as we haven't had any issues so far.
I have not experienced any downtime, crashes, or performance issues with Microsoft Entra Verified ID.
Microsoft Entra Verified ID has been stable overall for production use, especially within Microsoft-integrated environments.
If Microsoft could develop a feature that indicates when impossible travel is caused by VPN connections, it would prevent unnecessary password resets and session disruptions, especially for VIP users in organizations.
One improvement I would recommend is the integration of an admin application within Teams, allowing easy access to attack information on a mobile platform.
Reducing false positives is something we've been working on with Microsoft.
There seems to be some difficulty with hybrid implementations, especially in a country like Pakistan where most are transitioning to cloud but not fully migrating, instead opting for hybrid solutions.
One priority we would like Microsoft to address in Microsoft Entra Verified ID is simpler onboarding and lifecycle management for external identities at scale.
AI could be an area for continuous improvement or even pricing.
If they can reduce the costs, organizations will be happy, and it will compensate for using the Azure environment, which is more expensive on the infrastructure as a service side.
Ensuring a fair price according to market standards.
From an organization perspective, using E5 licenses is value for money, especially if Azure and Office 365 are already in use.
My experience with pricing, setup cost, or licensing was fine; it was an expected process.
We receive an advance report of risky users, allowing us to take preemptive action before an attack causes damage to organization details.
The most valuable feature is its hybrid artificial intelligence, which gathers forensic data to track and counteract security threats, much like the CSI series in effect.
The advanced threat protection is one of the strengths of Microsoft Defender for Identity, as it utilizes user and entity analytics and can detect indicative attacks.
The importance of having the Microsoft Entra Verified ID being cloud-based is because we don't need to maintain the server.
Microsoft Entra Verified ID has helped reduce fraud or impersonation attacks.
Microsoft Entra Verified ID has helped reduce fraud or impersonation attacks because if you are using a government-sanctioned ID, what is more secure than that?
| Product | Mindshare (%) |
|---|---|
| Microsoft Defender for Identity | 4.4% |
| Microsoft Entra Verified ID | 1.7% |
| Other | 93.9% |

| Company Size | Count |
|---|---|
| Small Business | 8 |
| Midsize Enterprise | 5 |
| Large Enterprise | 14 |
| Company Size | Count |
|---|---|
| Small Business | 5 |
| Midsize Enterprise | 3 |
| Large Enterprise | 4 |
Microsoft Defender for Identity offers real-time threat detection and protection for hybrid Active Directory environments. It integrates with Microsoft 365 components for seamless security and monitors advanced behaviors, enhancing identity protection across cloud and on-premises environments.
Microsoft Defender for Identity provides detailed threat insights and user behavior analytics to detect unauthorized access and notify anomalies. It allows setting custom detection rules, enhancing threat response automation. While it needs improvements in cloud security, SIEM integration, and access controls, users leverage its ability to mitigate identity threats like suspicious logins and ransomware. Enhanced integration with Microsoft security products ensures a coordinated threat response for identity control and privilege management.
What are the key features of Microsoft Defender for Identity?In specific industries, organizations implement Microsoft Defender for Identity to secure on-premises and hybrid Active Directory environments through user and entity behavior analytics, malicious activity detection, and integration with Microsoft security tools. This approach enhances security posture assessment and helps mitigate identity threats like identity harvesting and unauthorized access.
Microsoft Entra Verified ID offers robust identity verification with enhanced MFA features, integrating seamlessly with Active Directory while reducing server maintenance and enhancing security.
Entra Verified ID is a cloud-based identity solution providing robust security and auditing. It enhances user authentication and fraud protection with features like Face Check and number matching for MFA, seamlessly integrating with Active Directory. Users experience improved anti-phishing measures and operational efficiencies without needing extensive personnel. Integrating easily into existing systems like Azure AD and Office 365, it suits organizations looking to streamline identity verification processes.
What are the key features of Microsoft Entra Verified ID?Microsoft Entra Verified ID is implemented across industries for user authentication and single sign-on in business applications. Organizations, including MSPs, utilize it for authentication in Office 365 and Azure, manage internal and guest accounts in the non-profit sector, and authenticate users with government-issued proof. It's also instrumental during client onboarding to Azure Cloud, ensuring secure and efficient identity verification.
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