Microsoft Dynamics 365 Business Central and NetSuite OneWorld are two ERP solutions competing in the enterprise resource planning market. Microsoft Dynamics 365 Business Central tends to have an advantage regarding cost-effectiveness for small to medium enterprises, while NetSuite OneWorld is often recommended for its comprehensive features.
Features: Microsoft Dynamics 365 Business Central offers strong integration with Microsoft products, enhancing real-time data management and user experience. It supports seamless customization and includes robust financial analytics, making it suitable for diverse business needs. On the other hand, NetSuite OneWorld provides excellent inventory management, comprehensive finance capabilities, and strong customization options, making it a preferred choice for global operations.
Room for Improvement: Microsoft Dynamics 365 Business Central could improve automation in specialized modules and enhance usability for complex tasks. Additionally, streamlining certain user interfaces would benefit ease of use. NetSuite OneWorld may enhance features like production planning, analytics tools, and simplify some workflow processes to reduce user frustration.
Ease of Deployment and Customer Service: Microsoft Dynamics 365 Business Central offers both on-premises and cloud deployments, providing flexible solutions for different business needs. Its customer service is well-regarded, particularly through partner support. NetSuite OneWorld is mainly cloud-based, ensuring streamlined implementation but with limited on-premises options. Support is considered reliable, though some users find complex queries challenging.
Pricing and ROI: Microsoft Dynamics 365 Business Central is perceived as cost-effective due to its scalable subscription model, making it appealing for businesses seeking aligned growth investments. While NetSuite OneWorld presents a higher initial cost, its extensive features offer value in handling complex, global operations, balancing investment over time with its total cost of ownership.
As it is not a multimillion-dollar ERP system, ROI can be achieved within six months.
The lack of senior technical consultants means Tier 1 support sometimes has limited experience, which could be better.
Some support personnel seem to stick to a checklist, which can be frustrating for experienced users.
Their response is very fast, regardless of the language used, like Spanish, French, or Portuguese.
It allows you to scale across various modules and functionalities without losing access to essential features, even if they are not used immediately.
For the cloud, we have not faced any downtimes or stability issues.
It is the most stable feature on the Intuit side.
There's a gap in advanced features that other platforms like NetSuite handle better.
There is a need for improvement in consolidation and multi-country master data management.
The performance could be improved as this is a 100% software as a service platform.
The pricing for Dynamics 365 Business Central is reasonable.
In Latin America, discounts can be as high as seventy percent.
The value for money is very high as it fits the business well.
It provides localized compliance for every country, covering VAT compliances, taxing policies, and corporate taxes.
The multicurrency reevaluation offered by OneWorld enables consolidation from different branches, such as country or continent levels, making it a powerful feature.
Microsoft Dynamics 365 Business Central is a cloud-based enterprise resource planning (ERP) solution developed by Microsoft. It is designed to help small and mid-sized organizations streamline and automate their financial, supply chain, and project management processes. Business Central offers a range of tools and features to support collaboration and communication and provides real-time visibility into business performance.
With Business Central, organizations can manage their financials, including general ledger, accounts payable, accounts receivable, and cash management. It also offers supply chain management capabilities, including inventory management, purchase order management, and sales order management. In addition, Business Central supports project management, including project tracking, project billing, and resource management.
Microsoft Dynamics 365 Business Central Features
Microsoft Dynamics 365 Business Central has many valuable key features. Some of the most useful ones include:
Microsoft Dynamics 365 Business Central Benefits
There are many benefits to implementing Microsoft Dynamics 365 Business Central. Some of the biggest advantages the solution offers include:
Reviews from Real Users
Microsoft Dynamics 365 Business Central is a solution that stands out when compared to many of its competitors. Some of its major advantages are that it is user-friendly, has good integrations, and is flexible.
Sasinath V., Project Consultant ( Scale Up) at a tech vendor, says, "For me, the main strengths of Microsoft Dynamics NAV are that it's user-friendly and light. These are its major wins. I have used other ERPs and their architecture was a little more complex when compared to the Microsoft Dynamics NAV architecture."
"The solution's integrations and interface are very good,” mentions Alonso R., Director de Servicios at Kc ERP group.
Another PeerSpot reviewer, Kamesh G., Vice President - Information Systems at a media company shares what he likes most about the solution: "I have found the flexibility to be very valuable. It's highly flexible, and at least for us, it has been effective. It is also highly functional."
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