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Microsoft Dynamics 365 Business Central vs Sage Business Cloud Enterprise Management comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Dynamics 365 Busi...
Ranking in ERP
3rd
Ranking in Activity Based Costing Software
2nd
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
64
Ranking in other categories
No ranking in other categories
Sage Business Cloud Enterpr...
Ranking in ERP
23rd
Ranking in Activity Based Costing Software
9th
Average Rating
7.6
Reviews Sentiment
6.4
Number of Reviews
5
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the ERP category, the mindshare of Microsoft Dynamics 365 Business Central is 6.4%, down from 6.7% compared to the previous year. The mindshare of Sage Business Cloud Enterprise Management is 0.5%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP
 

Q&A Highlights

it_user460854 - PeerSpot reviewer
Jun 18, 2016
 

Featured Reviews

StefaanVandesompele - PeerSpot reviewer
Provides end-to-end accounting and finance module at reasonable pricing
365 Business Central integrates with Office 365 to streamline the invoice approval process. This allows businesses to manage and approve invoices efficiently within a unified system. Our organization plans to transition to the Dynamics 365 environment, where various functions will be centralized. We will consolidate everything into one system instead of maintaining multiple databases for each country with local data. Dynamics 365 is fully integrated, which should address many of our challenges when we migrate to this new environment. We look forward to seeing how it performs in practice. The project is progressing well overall, though integrating it with other tools and ensuring Dynamics 365 operates smoothly can be challenging. Dynamics 365 is user-friendly and effective. However, a deeper understanding of its technical capabilities and architecture might be necessary to optimize its use fully. The software landscape is evolving, and achieving the best reporting and functionality with just a click can be complex. A clear vision of what you want to achieve with Dynamics 365 is essential. Proper preparation and configuration are crucial to achieving the desired outcomes. This principle applies not only to Dynamics 365 but to all software packages. Understanding the system's flexibility and adaptability based on your specific business needs is key to its successful implementation. Overall, I rate the solution an eight out of ten.
Muhammad Uwais - PeerSpot reviewer
An elastic, multi-company structure that naturally parameterizes and adapts
The best feature is the solution's elastic, multi-company structure. You can expand or add companies at any time while retaining the same architecture and flow with minimal affect on your wallet. The solution is parameterized so you don't need a lot of customizations because it naturally has the ability to parameterize, configure, and adapt to various organizational procedures. You don't have to stick to some standard way of doing things because the solution adapts to your way of doing things. The approval and audit engines are very powerful. The built-in development component allows you to customize and develop without depending on third-party factors. Across six years, 80% to 85% of our use cases are completely managed within the solution because of its architecture.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution's integration between Teams, SharePoint, and Exchange Online is really helpful."
"The initial setup is easy - because it stands on Microsoft offerings, it's simple and intuitive to use."
"The product is customizable so we can tune it according to our requirements."
"The value for money is very high as it fits the business well."
"Microsoft Dynamics NAV is good for smaller-sized companies."
"For me, the main strengths of Microsoft Dynamics NAV are that it's user-friendly and light. These are its major wins. I have used other ERPs and their architecture were a little more complex when compared to the Microsoft Dynamics NAV architecture."
"The tool covers most of the business requirements that most companies have, especially financial institutions."
"The solution is easy to use, flexible, and customizable."
"The initial setup is not complex. The deployment process was relatively straightforward."
"The interface is rich in features, allowing efficient management of business operations."
"Sage Business Cloud Enterprise Management has helped by making processes such as calculating costs, accessing inventory information quickly, validating offers, and extracting data easier."
"The most valuable feature of Sage Business Cloud Enterprise Management is the business intelligence module. Additionally, report consolidation, cloud access, and analysis are useful."
"The solution is parameterized so it naturally has the ability to parameterize, configure, and adapt to various organizational procedures."
"The accounting part and the procurement part are most valuable. It is a very good system with workflows and notifications."
 

Cons

"One aspect that could be improved in Microsoft Dynamics 365 Business Central is the visibility and accessibility of communication-related features, such as email integration."
"I wouldn't say that Microsoft Dynamics is very scalable."
"The solution must provide more AI features."
"Any request that had come from the website had to go through an e-form which was then plugged into Microsoft Dynamics NAV. There was no direct data capture. That was the pain point, where clients had to build e-forms, and that caused delays in transactions and getting information."
"In Thailand, the support here could be better. The process to get an answer is too long."
"There is a book for Microsoft Dynamics 365 Business Central explaining how to use it. But it is not easy to use, and it is not easy to learn."
"The tool needs to work on reporting issues and user interface."
"Since it's complex for a layperson user to understand the solution, it would be better if the solution provided some training resources."
"It is not suitable for corporate or manufacturing companies. For example, it's challenging to use it for a manufacturing company."
"The solution does not have a solid, out-of-the-box API architecture that is supported."
"Integration with other tools like BOM or Cisco BlueQ could be improved."
"Its implementation process is kind of complicated. If the person implementing it doesn't know what he is doing, the system can have many issues. Sage X3 is just an accounting system. As compared to Oracle E-Business Suite, it does not cover a lot of functionality. It doesn't have the payroll, lease management, and HR modules. Oracle E-Business Suite is better than Sage X3."
"Sage Business Cloud Enterprise Management could improve the search functionality. For example, if I was to search for a transaction from last year it would be difficult to accomplish. I have to scroll through to find what I am looking for. The approach should be more similar to Quickbooks where when you search for something it takes you directly to the searched item."
"Integration with other tools like BOM or Cisco BlueQ could be improved."
 

Pricing and Cost Advice

"I think the pricing is the best; it's cost effective for sure."
"The license changes every year. Sometimes it's for fixed users, and sometimes it's for concurrent users."
"The solution's license is costly compared to other CRM tools."
"Business Central charges a monthly fee of $70 to $100 per user."
"The price of Microsoft Dynamics 365 Business Central could improve. It is costly. We are paying for the solution on a monthly basis."
"In my opinion, the fees are reasonable."
"There is an annual cost of using Microsoft Dynamics NAV. The cost is approximately 140,000 INR."
"The price of the solution could be reduced to improve their offering."
"The solution delivers the same capabilities of SAP or Oracle at about 30% to 40% of the cost."
"The price of this solution is expensive. However, it depends on the number of branches used. The price can be upwards of $40,000 annually."
"The cost is not expensive."
"It is very cheap. There are no additional charges, but the problem is that you have to acquire an additional supporting system such as a budgeting system. You will have to implement the integration and maintain two systems. So, you need to pay for the license of that budgeting system and this one. You also need to pay the license for the payroll and integration. There are all these integrations that you have to pay for."
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Answers from the Community

it_user460854 - PeerSpot reviewer
Jun 18, 2016
Jun 18, 2016
For a good advice we should have more information about your processes. If your are a production company I would make a comparisson of Dynamics NAV and SAGE in detail. If your company is mainly Wholesale I would advice Dynamics NAV. Costs for Dynamics NAV in Euro: 90 Euro per month per user. Implementation cost excluding interfaces, customizations and conversion is appr. 15-20 days. depending o...
2 out of 8 answers
it_user461712 - PeerSpot reviewer
Jun 14, 2016
Dear Sage Users, I would like to ask you if you have experienced similar problems with Sage X3 that I have mentioned below. If yes, please advise me how can I fix them. I am the first customer of Sage X3 in Poland. Since September 2014 there has been an extensive implementation of Sage X3 software in my 120-person company for 60 software licenses. My company has been using Sage X3 since August, 1st 2015. The overall cost of our investment so far amounts to 280.000 EUR. After one year of my experience with Sage X3 I can say that each day is marked with new defects emerging in Accounting and Finance and Inventory and Warehouse modules. Unfortunately, the Sales and Inventory Management Modules of Sage X3 possess very serious flaws that have been discovered in August of last year and have not been remediated so far. The most important flaw of Sage X3 concerns the phenomenon of uncontrolled change of prices of goods in different warehouse locations. This defect results in our inability to accurately account the result of the company and provide reliable financial data to tax offices, external financial auditors, banks, and to calculate sales commissions. For example, during transfer of one product of 100 EUR value from warehouse A to warehouse B, Sage X3 unexpectedly and randomly changes its value into 103 EUR or 95 EUR or other value. The values of goods can be decreased or increased without any logical reason. Over the course of last 9 months, there have been numerous attempts of repair. There have been many announcements from Sage Poland that the problem has been eliminated. In reality, the problem continues to exist and is deepening. The issue concerns both old and new deliveries, also two large recent deliveries, each of them encompassing few containers of goods. Problems with X3 implementation are causing significant financial losses to my 120-personnel company. Beside malfunction of purchasing prices mentioned above, there are also other problems in Polish version of X3: Accounting and Finance • no module fixed assets • Inconsistent data provided by the various modules of Sage, eg. different statements of the same warehouse in Accounting and Sales modules. Three different statements of the same warehouse, show three different inventory amount. • In PL version no proper reports of profit and loss account, balance sheet, etc. • no automatic posting clearing counterparties in this settlement with cash reports Purchasing Management/Material Requirements Planning • no automatic integration of data • values of minimum stock have been entered into Sage X3, but optimal replenishment recommendations not working Manufacturing Management • no production module of the working properly and thus no possibility to connect production to accounting system Sales Management • incorrect prices of goods accepted for sale • Sage X3 changes prices of goods transferred from one location of warehouse to another • customers’ balances mistakes, also incorrect information of debts of the customer 'total balance' and even a few minutes of disappearing balances in SAGE. The program then gives the debt of "0". Bizarre is that the issued invoice can be seen in the Cashier and Sales module only after posting, so it is after 1-3 days. It is possible to see scanned examples mentioned above at www.sage-reviews.com, -- Pozdrawiam, Best regards Maciej Juchkiewicz Prezes Zarządu / Chairman
Jun 14, 2016
Hello, Unfortunately I have no knowledge about Sage ERP X3 while we are only using modules of the Microsoft Dynamics NAV. I don’t think I am the appropriate person to provide the answers. Thanks, Andreas Demetriou [ALFAMEGA logo in high res [Converted]-01] Web Manager C.A. Papaellinas Emporiki Ltd 10 Diomidous Str., 3rd Floor, 2024 Strovolos P.O.Box 27879,2433 Nicosia-Cyprus T: + 357 22 469576 | F: +357 22 469579 andreaspo@alphamega.com.cy | http://www.alphamega.com.cy
 

Top Industries

By visitors reading reviews
Computer Software Company
15%
Manufacturing Company
10%
Retailer
7%
Financial Services Firm
6%
Computer Software Company
23%
Financial Services Firm
11%
Comms Service Provider
11%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Microsoft Dynamics NAV?
The platform offers a robust and comprehensive cycle for supply chain and inventory management, with features like minimum and maximum settings, dynamic monitoring of inventory levels, and integrat...
What is your experience regarding pricing and costs for Microsoft Dynamics NAV?
The pricing for Dynamics 365 Business Central is reasonable. The value for money is very high.
What needs improvement with Microsoft Dynamics NAV?
There is a need for improvement in consolidation and multi-country master data management.
What do you like most about Sage Business Cloud Enterprise Management?
The initial setup is not complex. The deployment process was relatively straightforward.
What is your experience regarding pricing and costs for Sage Business Cloud Enterprise Management?
The pricing of Sage Business Cloud Enterprise Management is high compared to other solutions like Bitrix.
What needs improvement with Sage Business Cloud Enterprise Management?
Integration with other tools like BOM or Cisco BlueQ could be improved. The importation of configurations like BOQs is challenging as each line has to be added individually, which is time-consuming...
 

Also Known As

Dynamics NAV, MS Dynamics NAV
Sage ERP X3, Sage X3
 

Overview

 

Sample Customers

Harris Farm Markets, Mister Spex GmbH, Bounce Foods, Eurofin Services SA, Medica Medizintechnik, Associated Gaskets, Onduline, Sitka Surfboard Corporation, World Animal Protection
Power Distributing, Universal Paper and Plastics
Find out what your peers are saying about Microsoft Dynamics 365 Business Central vs. Sage Business Cloud Enterprise Management and other solutions. Updated: March 2025.
845,040 professionals have used our research since 2012.