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Microsoft Entra Permissions Management [EOL] vs Microsoft Intune comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Entra Permissions...
Average Rating
7.0
Reviews Sentiment
7.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Microsoft Intune
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
356
Ranking in other categories
Configuration Management (2nd), Remote Access (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
 

Featured Reviews

Sameer Bhat - PeerSpot reviewer
Vice President at Goldman Sachs
Provides resource-based access and security, but time-bound access can be a problem
Entra ID is the core of the identity management that we have. This is the key product that we are using. I am currently also looking into Entra Private Access because we are planning to deploy about 50,000 desktops into Azure and use Azure Virtual Desktop. We would like to give access to the users from the desktop to on-premises applications. I learned that Entra Private Access is a good solution. That is not yet GA, but that is what we are looking for. Entra provides a single pane of glass for managing user access, but because our company also integrates with Nebula API, only administrators use Entra's pane. A normal person who wants to get onboarded can do self-service using Nebula. The features for whitelisting and other things are definitely there. That is what we use specifically. Application IDs, enterprise applications, and all those things are already there, so we have more efficiency. There is also security because we usually do not allow user identities to get direct access to Azure resources. Usually, we use the service principles from Entra ID, so this way, it increases security. Entra has helped to save time for our IT administrators. We tend to automate a lot of things. We can do automation using Graph APIs and save time. It is hard to quantify the time savings, but there has been a medium amount of time savings. Entra has helped to save our organization money. We care about security and risk more than money, but it also saves money. We are premium customers, and because we have a commit-to-consume contract with Microsoft of multi-million dollars, the money does not come into it because we have to consume those resources.
Varun Mehra - PeerSpot reviewer
Collaboration Support Engineer at a retailer with 11-50 employees
Centralized device management has transformed security and streamlined remote provisioning
One area where Microsoft Intune can improve is the user interface. Sometimes the portal feels a bit complex and not very intuitive, especially for new users, and it can take time to find specific settings. Another point is troubleshooting. While logs are available, the diagnostic policies and sync issues can still be time-consuming and not very straightforward. I also feel that reporting could be more detailed and customizable. The built-in reports are helpful, but for deeper insights, I often need to rely on additional tools. Overall, it is a strong solution, but improving usability and troubleshooting experience would make it even better. While Microsoft Intune works very well within the Microsoft ecosystem, the integration of some third-party tools could be smoother and require less customization. Support is another area that could improve, as sometimes response times can be slow, and resolving complex issues may take longer than expected. In terms of features, I think more advanced automation and built-in remediation options would be helpful since common issues can be fixed automatically without manual intervention.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution integrates well with our infrastructure and other systems without any issues."
"Multifactor authentication is valuable."
"Microsoft Intune has been a time saver and reduces the time and effort IT admins have to invest."
"Internet-based access with security is what I have found to be most valuable. It is also a stable and scalable solution."
"The feature that we need occasionally but is really important is the ability to remotely wipe a device, control it, and perform similar functions."
"Generally for the organization, Microsoft Intune has been a good investment for managing a lot of the company resources, saving a lot of money compared to using the on-premises version of the software."
"Microsoft's cloud comes with a lot of extra features that are free of charge."
"The solution is scalable. We currently have tens of thousands of users within our organization using the solution."
"We have a BYOD policy, and this solution helps us manage our devices."
"When comparing these two products, I prefer Intune."
 

Cons

"The solution's pricing and support services need improvement."
"We use a third-party API called Nebula API to integrate the account for authorization. The time-bound access area in Entra can be a problem. It can be improved in terms of the granularity of the permissions."
"Policy and app deployment should be faster, as it currently takes between minutes to hours to apply, with an average of one hour."
"There were several bugs with stability."
"Microsoft Intune could improve in reporting data for endpoints and fleets. Enhanced capabilities to run queries and gather specific device data to identify trends or issues would be beneficial. The feature parity for MacOS and handling devices from an MDM perspective is not comprehensive. Consolidation of these functionalities within Intune would simplify processes and finances."
"I'm still playing around with it and haven't had any issues with the product yet, but support can definitely be improved."
"The interface is not as modern as some competitors in terms of single pane of glass visibility across the entire landscape. It has a very Azure vibe and may not be as graphically appealing as other products."
"Microsoft Intune has a latency response time issue. The latency has room for improvement."
"We need the capabilities of the Cloud Management Gateway (CMG) to be enhanced through Intune instead of Azure."
"I rate Microsoft customer service six out of 10. While some technicians go above and beyond, there is inconsistency, and connecting with the most helpful representatives is occasionally challenging."
 

Pricing and Cost Advice

"The product cost is in the mid to high range."
"We are a Fortune 500 company, so we always negotiate with Microsoft."
"Intune is cost-effective as it is included in some of the Office 365 packages."
"No one can compete with Microsoft when it comes to price, and the features it is offering."
"In terms of the product price and licensing costs, my company finds the product to be reasonably priced."
"Its licensing model is not complex, but it is very expensive compared to other solutions. They can bring more models and reduce the pricing. They should allow customers to select the features they want and price it accordingly."
"The price of Intune is included with the license for Office 365, so we don't have to pay anything extra for it."
"The overall pricing of Microsoft Intune is good for companies that have big IT budgets, 3,000 or more users and devices."
"If you're ever going to buy an Office 365 environment, then pricing is reasonable given all that it does, but if you're not, then you might find the pricing expensive."
"They have categorized the licenses according to the size of the business. So, if it's a smaller organization, we can choose the license accordingly. If it's a big organization, then we can choose accordingly. Everything is clearly mentioned, and we can decide. It's suitable for all kinds of infrastructure, and that's very goo"
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Financial Services Firm
16%
Government
9%
Educational Organization
6%
Financial Services Firm
10%
Manufacturing Company
9%
Computer Software Company
9%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business152
Midsize Enterprise60
Large Enterprise178
 

Questions from the Community

What is your experience regarding pricing and costs for Microsoft Entra Permissions Management?
The product cost is in the mid to high range. You need to have a good budget to implement it, so it is considered fairly expensive for our market. I rate the pricing a seven out of ten.
What needs improvement with Microsoft Entra Permissions Management?
The solution's pricing and support services need improvement.
What is your primary use case for Microsoft Entra Permissions Management?
Our clients primarily use the product from a security management perspective.
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Also Known As

CloudKnox Permissions Management
Intune, MS Intune, Microsoft Endpoint Manager
 

Overview

 

Sample Customers

Information Not Available
Mitchells and Buzzers, Callaway
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