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Microsoft Entra Permissions Management [EOL] vs Microsoft Intune comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Entra Permissions...
Average Rating
7.0
Reviews Sentiment
7.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Microsoft Intune
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
377
Ranking in other categories
Configuration Management (1st), Remote Access (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
 

Featured Reviews

Sameer Bhat - PeerSpot reviewer
Vice President at Goldman Sachs
Provides resource-based access and security, but time-bound access can be a problem
Entra ID is the core of the identity management that we have. This is the key product that we are using. I am currently also looking into Entra Private Access because we are planning to deploy about 50,000 desktops into Azure and use Azure Virtual Desktop. We would like to give access to the users from the desktop to on-premises applications. I learned that Entra Private Access is a good solution. That is not yet GA, but that is what we are looking for. Entra provides a single pane of glass for managing user access, but because our company also integrates with Nebula API, only administrators use Entra's pane. A normal person who wants to get onboarded can do self-service using Nebula. The features for whitelisting and other things are definitely there. That is what we use specifically. Application IDs, enterprise applications, and all those things are already there, so we have more efficiency. There is also security because we usually do not allow user identities to get direct access to Azure resources. Usually, we use the service principles from Entra ID, so this way, it increases security. Entra has helped to save time for our IT administrators. We tend to automate a lot of things. We can do automation using Graph APIs and save time. It is hard to quantify the time savings, but there has been a medium amount of time savings. Entra has helped to save our organization money. We care about security and risk more than money, but it also saves money. We are premium customers, and because we have a commit-to-consume contract with Microsoft of multi-million dollars, the money does not come into it because we have to consume those resources.
HA
Senior Business Development Executive at Digitaltrack
Centralized device management has automated onboarding and improves remote security compliance
One thing I feel Microsoft Intune could improve is troubleshooting visibility. In many cases, when a policy or application deployment fails, the error messages are a bit generic. So, admins still spend time checking logs manually or testing on devices one by one. Compared to the simplicity of deployment, troubleshooting sometimes feels less mature. I also think reporting and real-time monitoring could be stronger. The dashboard gives useful information, but in large environments, many teams still depend on additional tools or scripts for deeper reporting and analytics. If I had to focus on one area first, I would probably choose troubleshooting and reporting. Deployment through Microsoft Intune is generally straightforward, but when something fails, identifying the exact root cause can still take more time than expected. Error messages are sometimes too generic, and admins often have to dig through logs, sync status, or multiple portals to understand what actually happened. I think user experience and policy management could also improve further. Microsoft Intune has become much better over the years, but sometimes the admin portal still feels fragmented because certain configurations open in different sections or redirect to older interfaces. For new admins, especially, it can take time to understand where everything is located. Another thing is policy conflict handling. In larger organizations, multiple device policies, compliance rules, and configuration profiles can overlap. When conflicts happen, the visibility is not always very clear, so admins spend time figuring out which policy actually won or caused the issue.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution integrates well with our infrastructure and other systems without any issues."
"Multifactor authentication is valuable."
"Microsoft Intune is cost-effective, providing ROI through the time saved for support teams and people working with computers."
"Intune is a very good cloud solution for managing devices."
"It's not working perfectly, but Microsoft's Autopilot offers great visibility into automated deployment solutions."
"What I have found most useful in Microsoft Intune is creating an environment where customers or clients need someone to work immediately with an out-of-box experience."
"For our customer, it meant no on-premise systems configuration infrastructure or identity management services were required."
"Intune makes it possible for us to reach all the endpoints and have them protected at all times."
"Previously, SCCM was used as an on-premise solution for clients, but now they are moving to Microsoft Intune as a cloud solution with better security and functions."
"Using Azure and Intune has helped us resolve most of these issues, as we no longer need a physical infrastructure to manage systems and can push policies remotely while maintaining control over the devices."
 

Cons

"We use a third-party API called Nebula API to integrate the account for authorization. The time-bound access area in Entra can be a problem. It can be improved in terms of the granularity of the permissions."
"The solution's pricing and support services need improvement."
"There is room for improvement in Microsoft Intune's understanding and user experience as the interface is easy to navigate for deploying applications and finding user information, but I think there should be a reduction in dependency on on-premises infrastructure and focus on artificial intelligence and automation to improve further."
"I would like to see the ability to deploy custom packages as a Windows 64-bit package, as opposed to the Windows 32-bit, which is the only one available now."
"The support from Microsoft was previously good, but now it is very poor."
"Management of Linux devices from Microsoft Intune would be great. Then we can manage any device and not only Windows and Apple."
"Reporting and troubleshooting for the application deployment could be better. It's very difficult to understand."
"There should be more predictability in the release cycle. We don't feel we have any control over when new updates come out, and whether there are changes to the backend functionality or to the user interface. Updates just happen."
"Intune should improve its software inventory to provide better metering of which software is used throughout the company. This is especially needed for reporting third-party software solutions."
"Microsoft Intune can be improved with faster policy synchronization, more intuitive troubleshooting tools, enhanced reporting and analytics, and simplified management for complex and hybrid environments, along with better third-party integration support and more granular administrative controls for enterprise-scale deployments."
 

Pricing and Cost Advice

"The product cost is in the mid to high range."
"We are a Fortune 500 company, so we always negotiate with Microsoft."
"Microsoft Intune is expensive."
"Our Office 365 Business Premium license, including Office 365 and Intune Management, offers excellent value."
"The pricing is good because customers are not complaining about it."
"It's a part of Microsoft 365 and E5 licenses. Microsoft's strategy of making every feature in Microsoft Intune paid needs optimization. Remote control is one of the basic features, not a luxury feature, yet we must pay for it. I"
"It comes as a bundle, so you do not really know what the prices are. Microsoft does not break it down to the user cost for us. It is just bundled with our E5 license."
"Microsoft Intune is not cost-effective as a standalone product."
"With our standard E5 agreement with Microsoft, there have been no pricing concerns. Introductory professional services, like a fast-track service, were included with our E5 membership, and there have been no additional costs."
"Its licensing model is not complex, but it is very expensive compared to other solutions. They can bring more models and reduce the pricing. They should allow customers to select the features they want and price it accordingly."
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Top Industries

By visitors reading reviews
Financial Services Firm
18%
Computer Software Company
18%
Government
9%
Outsourcing Company
8%
Financial Services Firm
10%
Manufacturing Company
10%
Computer Software Company
8%
Outsourcing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business192
Midsize Enterprise62
Large Enterprise186
 

Questions from the Community

What is your experience regarding pricing and costs for Microsoft Entra Permissions Management?
The product cost is in the mid to high range. You need to have a good budget to implement it, so it is considered fairly expensive for our market. I rate the pricing a seven out of ten.
What needs improvement with Microsoft Entra Permissions Management?
The solution's pricing and support services need improvement.
What is your primary use case for Microsoft Entra Permissions Management?
Our clients primarily use the product from a security management perspective.
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Also Known As

CloudKnox Permissions Management
Intune, MS Intune, Microsoft Endpoint Manager
 

Overview

 

Sample Customers

Information Not Available
Mitchells and Buzzers, Callaway
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