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Microsoft Purview Communication Compliance vs NAVEX Global comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Purview Communica...
Ranking in GRC
12th
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
4
Ranking in other categories
Digital Risk Protection (8th), Microsoft Security Suite (32nd)
NAVEX Global
Ranking in GRC
20th
Average Rating
9.0
Reviews Sentiment
7.9
Number of Reviews
10
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2026, in the GRC category, the mindshare of Microsoft Purview Communication Compliance is 1.2%, down from 1.6% compared to the previous year. The mindshare of NAVEX Global is 2.0%, up from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
GRC Mindshare Distribution
ProductMindshare (%)
Microsoft Purview Communication Compliance1.2%
NAVEX Global2.0%
Other96.8%
GRC
 

Featured Reviews

reviewer2840445 - PeerSpot reviewer
Data Engineering Senior Specialist at a tech vendor with 10,001+ employees
Data lineage and quality checks have streamlined team-wide collaboration and business context
The biggest friction point or frustration I have encountered with Microsoft Purview Communication Compliance is cost-wise it is acceptable, but sometimes unexpected errors will occur, though this happens very rarely. There are features I wish Microsoft Purview Communication Compliance had that it does not provide today. Enterprise-level lineage is one such feature. As of now, if Microsoft were to provide this tool for free when you buy Microsoft Fabric, I feel that would be better. This would also result in lower license costs. I do not have any changes I would make to Microsoft Purview Communication Compliance at this time.
JT
-- at a performing arts with 201-500 employees
The streamlined process of getting policies out to all staff in a quick efficient manner has been most valuable.
Currently we have monthly competencies that the 2 Staff Development Departments would initiate by a manual paper process and have to track staff down for all 3 shifts. Since we have started placing these items on Policytech, we have had a much better compliance rate as the staff are able to do it and it automatically records responses and results. Staff either read a document or view a powerpoint and then have a survey to answer, they have to receive a passing grade and if they pass they then receive the competency for that specific training. What we would like to add would be to be able to have Templates for certificates as we have different types of programs that have specific required documentation on the certificates, currently the certificates are one size fits all and that doesn’t work for us. So we are running a weekly report and manually send staff certificates. Another area is tracking Writer, Reviewer, and Approver statuses.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The time it saves is very useful."
"Microsoft Purview Communication Compliance helps with extra collaboration and ensures communication is within the framework."
"Customer support is excellent."
"The features I appreciate the most in Microsoft Purview Communication Compliance include the ability to build cases, give them dates, and find them based on the notes that I left behind."
"Microsoft Purview Communication Compliance has impacted my organization positively; it is a good tool that provides an end-to-end business view for a particular organization."
"Worth every penny. Not a critical business process worth skimping on; its impact when fully introduced and utilized is incomparable."
"PolicyTech has probably been the most reliable solution we have and it's been the most stable solution over the last eight years, compared to any other information technology solution we've had."
"Before choosing, there were four different options that I was looking at, and going through all the tutorials and talking with the salespeople really sold me on NAVEX Global because I thought they were the gold standard for that type of policy format."
"This solution gives an opportunity for anonymous hotline complaints."
"Technical support is excellent."
"It has made all the policies available in one accessible location for people to use them."
"Allowing the input of investigation cases, the ability to track information and to compile data, it allows us to prepare detailed reports for different levels of the organization in the form of Excel spreadsheets, graphics, percentages of descriptive reports daily, monthly, yearly and number of cases per those periods."
"The streamlined process of getting policies out to all staff in a quick efficient manner has been most valuable."
 

Cons

"Microsoft Purview Communication Compliance can be improved by having more tutorials available for those who aren't used to using this platform."
"Monitoring and compliance for web applications could be improved."
"The product should incorporate more automation with the help of AI."
"The biggest friction point or frustration I have encountered with Microsoft Purview Communication Compliance is cost-wise it is acceptable, but sometimes unexpected errors will occur, though this happens very rarely."
"Truthfully, the hardest part is that there are some little setup things that need to be done before people can actually use PolicyTech."
"There is an area on the “New Case” screen that I have reported a while back that when we click the drop down box to select state, then onto select the city, the state selection selected is deselected, it’s selected again and the city is deselected but after a couple of selections with it only in that area it does maintain the selection."
"The reporting functions are terrible."
"We get a huge amount of complaints from users about the email system. They get lots and lots of emails, and they don’t necessarily have a good way to manage them."
"Recent product update led to confusion."
"We had some problems in middle of July, when we stopped getting our email notifications."
"Uploading PDFs is more time consuming and you have to go in and out of multiple screens/functions."
"The one thing that I noticed was, it times out sometimes."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Construction Company
9%
Comms Service Provider
9%
Manufacturing Company
8%
Financial Services Firm
11%
Construction Company
9%
Manufacturing Company
8%
Outsourcing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise3
Large Enterprise4
 

Questions from the Community

What needs improvement with Microsoft Purview Communication Compliance?
The biggest friction point or frustration I have encountered with Microsoft Purview Communication Compliance is cost-wise it is acceptable, but sometimes unexpected errors will occur, though this h...
What advice do you have for others considering Microsoft Purview Communication Compliance?
The scope of Microsoft Purview Communication Compliance is a team-wide workflow. The first thing I do when I open Microsoft Purview Communication Compliance is check how many workspaces are availab...
What is your experience regarding pricing and costs for Microsoft Purview Communication Compliance?
Microsoft Purview Communication Compliance is a bit expensive, $500 per license, but it is cheaper compared to products like ComplyAd, GeoComply, and ComplyAdvantage.
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Overview

 

Sample Customers

Information Not Available
Toyota, Delta, Cedars-Sinai, Coca-Cola, Equifax, Cisco, Yahoo!, Jamba Juice, Fairmont Hotels & Resorts, Auburn University, NEC, Fleet Laboratories, AVAYA, Del Taco, Valero, OCWEN, Samaritan Health Services, Levi Strauss & Co, Telus
Find out what your peers are saying about Microsoft Purview Communication Compliance vs. NAVEX Global and other solutions. Updated: June 2026.
900,644 professionals have used our research since 2012.