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Microsoft Purview Communication Compliance vs SUSAN by ServQual-Security comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 22, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Purview Communica...
Ranking in GRC
12th
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
4
Ranking in other categories
Digital Risk Protection (6th), Microsoft Security Suite (32nd)
SUSAN by ServQual-Security
Ranking in GRC
15th
Average Rating
10.0
Reviews Sentiment
7.2
Number of Reviews
2
Ranking in other categories
AI Security (24th)
 

Featured Reviews

reviewer2840445 - PeerSpot reviewer
Data Engineering Senior Specialist at a tech vendor with 10,001+ employees
Data lineage and quality checks have streamlined team-wide collaboration and business context
The biggest friction point or frustration I have encountered with Microsoft Purview Communication Compliance is cost-wise it is acceptable, but sometimes unexpected errors will occur, though this happens very rarely. There are features I wish Microsoft Purview Communication Compliance had that it does not provide today. Enterprise-level lineage is one such feature. As of now, if Microsoft were to provide this tool for free when you buy Microsoft Fabric, I feel that would be better. This would also result in lower license costs. I do not have any changes I would make to Microsoft Purview Communication Compliance at this time.
reviewer2763861 - PeerSpot reviewer
IT Manager at Cara Jewellers
Has transformed how we detect and prioritize security risks across our environment
The Security Incident Score is arguably the most valuable feature. It immediately highlights critical gaps and weaknesses in our current security structure, allowing us to not just react to incidents, but to proactively identify and continuously improve our controls. It has been an essential metric for measuring and driving security posture improvement across all our compliance domains.
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908,800 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
14%
Comms Service Provider
12%
Manufacturing Company
9%
Outsourcing Company
9%
Construction Company
36%
Manufacturing Company
13%
Healthcare Company
13%
Financial Services Firm
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

What needs improvement with Microsoft Purview Communication Compliance?
The biggest friction point or frustration I have encountered with Microsoft Purview Communication Compliance is cost-wise it is acceptable, but sometimes unexpected errors will occur, though this h...
What advice do you have for others considering Microsoft Purview Communication Compliance?
The scope of Microsoft Purview Communication Compliance is a team-wide workflow. The first thing I do when I open Microsoft Purview Communication Compliance is check how many workspaces are availab...
What is your experience regarding pricing and costs for Microsoft Purview Communication Compliance?
Microsoft Purview Communication Compliance is a bit expensive, $500 per license, but it is cheaper compared to products like ComplyAd, GeoComply, and ComplyAdvantage.
What needs improvement with SUSAN by ServQual-Security?
The Auditor Option view access needs to be separated.
What is your primary use case for SUSAN by ServQual-Security?
SUSAN has been a game-changer for our Security Operations Center (SOC). The ability to seamlessly integrate with our existing infrastructure—specifically our firewall and endpoint protection soluti...
 

Overview

Find out what your peers are saying about Microsoft Purview Communication Compliance vs. SUSAN by ServQual-Security and other solutions. Updated: August 2026.
908,800 professionals have used our research since 2012.