Microsoft Purview Information Protection vs Microsoft Purview eDiscovery comparison

Microsoft Purview Information Protection vs. Microsoft Purview eDiscovery

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

ROI

Sentiment score

7.7

Microsoft Purview eDiscovery boosts ROI by improving data efficiency, compliance, risk management, and reducing legal and IT workloads.

Sentiment score

6.4

Microsoft Purview enhances protection, automates compliance, reduces response time, and supports growth, though exact savings are hard to quantify.

We have seen a 100% return on investment.

Senior System Engineer at a sports company with 5,001-10,000 employees

The ease of accessing necessary information promptly is the biggest return on investment.

John Alvis

Manager, Information Technology Operations & Security at a energy/utilities company with 201-500 employees

It's hard to quantify the ROI in a dollar amount, but we realize value by doing more tasks in less time than we did before.

For more quotes and insights, download the Microsoft Purview eDiscovery report

Director, IT Infrastructure & Cloud Technology at a legal firm with 501-1,000 employees

Purview can do a quick scan, and it doesn't use human resources, so it gets time to do things that we need humans to focus on.

Mgr Data Engineering at Avanade

The E5 license comes with different solutions like data discovery classification, CASB, DLP solutions, and Defender for Cloud.

Associate Director at LTI - Larsen & Toubro Infotech

The cost of data loss and your data going to a competitor is potentially massive.

For more quotes and insights, download the Microsoft Purview Information Protection report

Client Experience Officer at 1234 Micro Technologies

Customer Service

Sentiment score

7.6

Microsoft Purview eDiscovery is praised for responsive support, despite some mixed experiences with wait times and outcomes.

Sentiment score

4.0

Users experience inconsistent Microsoft Purview support, citing slow responses and unresolved issues, despite some improvements in visibility and engagement.

I would rate Microsoft Purview eDiscovery's customer service and technical support a ten.

For more quotes and insights, download the Microsoft Purview eDiscovery report

Is admin at a energy/utilities company with 1,001-5,000 employees

Sometimes, I get a fast and knowledgeable response, while other times, I've experienced delays and received no resolution.

Client Experience Officer at 1234 Micro Technologies

It's hard to be an ambassador for a product when you know it will be hard to get support.

For more quotes and insights, download the Microsoft Purview Information Protection report

Mgr Data Engineering at Avanade

After our issues are reported, it takes a long time to find a resolution.

SantoshDeshpande

Director Security Architecture at a financial services firm with 5,001-10,000 employees

Scalability Issues

Sentiment score

7.9

Microsoft Purview eDiscovery is scalable and efficient, seamlessly integrating with cloud infrastructures but lacks some search functions.

Sentiment score

6.0

Microsoft Purview Information Protection is praised for scalability despite some concerns with data analytics speed and policy update intervals.

It scales with us seamlessly.

Director, IT Infrastructure & Cloud Technology at a legal firm with 501-1,000 employees

With the E3 licensing, I would rate the scalability of Microsoft Purview eDiscovery as a six because it lacks certain critical search functionalities.

For more quotes and insights, download the Microsoft Purview eDiscovery report

Is admin at a energy/utilities company with 1,001-5,000 employees

It can be scaled across different departments organization-wide very quickly and easily.

Client Experience Officer at 1234 Micro Technologies

It can handle large collections of data without issues.

For more quotes and insights, download the Microsoft Purview Information Protection report

Mgr Data Engineering at Avanade

Scalability can be improved by reducing these intervals.

Ayse Kocak

Information Technology Senior Expert at Garanti Teknoloji

Stability Issues

Sentiment score

8.6

Microsoft Purview eDiscovery is generally stable, with minor slowdowns, but users seek more transparency on performance issues.

Sentiment score

7.0

Microsoft Purview is stable and reliable, with minor delays and occasional drawbacks, fostering user trust and wide deployment.

For us, it has been one hundred percent reliable.

John Alvis

Manager, Information Technology Operations & Security at a energy/utilities company with 201-500 employees

Microsoft Purview eDiscovery is highly reliable.

For more quotes and insights, download the Microsoft Purview eDiscovery report

Director, IT Infrastructure & Cloud Technology at a legal firm with 501-1,000 employees

Once implemented, I haven't had issues with its consistency.

Client Experience Officer at 1234 Micro Technologies

The product is stable, and whatever it does, it does better than any other thing.

For more quotes and insights, download the Microsoft Purview Information Protection report

Associate Director at LTI - Larsen & Toubro Infotech

Since identity is where everything is based, if that goes down, you're screwed.

reviewer2778771

Director, Network & Cloud Infrastructure at a legal firm with 501-1,000 employees

Room For Improvement

Microsoft Purview eDiscovery needs faster, more efficient features, better integration, NLP for queries, and affordable pricing for users.

Microsoft Purview requires better integration, pricing, navigation, and feature enhancements to address user concerns about functionality and support.

Adding more features, as Microsoft continues to expand their cloud offerings, would be beneficial.

Director, IT Infrastructure & Cloud Technology at a legal firm with 501-1,000 employees

Defining what constitutes a credit card because that is where I get the most false positives.

Senior System Engineer at a sports company with 5,001-10,000 employees

We find that many critical functions are available only to E5 license holders.

For more quotes and insights, download the Microsoft Purview eDiscovery report

Is admin at a energy/utilities company with 1,001-5,000 employees

Effectiveness in Microsoft Purview Information Protection means enforcing the policy and making sure it works consistently across non-Microsoft products as well.

SantoshDeshpande

Director Security Architecture at a financial services firm with 5,001-10,000 employees

A lot of functionality in Microsoft Purview Information Protection is not exposed in an API officially yet, which has made a lot of implementation work difficult because we have to do click ops instead of DevOps.

Jp Bourget

CEO at Blue Cycle

Having a roadmap or updates about new releases would be helpful for demonstrating to clients.

For more quotes and insights, download the Microsoft Purview Information Protection report

Client Experience Officer at 1234 Micro Technologies

Setup Cost

Microsoft Purview eDiscovery pricing is complex, with E5 costly yet beneficial, while E3 is cheaper but limited.

Microsoft Purview offers competitive pricing, flexible enterprise licenses, and cost-effective bundled solutions, despite some complexity in licensing options.

With CSP or MCE-style agreements with Microsoft, the process is streamlined since we have reps from both Microsoft and CDW working together.

Director, IT Infrastructure & Cloud Technology at a legal firm with 501-1,000 employees

As an M3, I find the Purview pricing of 1250 per user worthwhile.

For more quotes and insights, download the Microsoft Purview eDiscovery report

Senior System Engineer at a sports company with 5,001-10,000 employees

The pricing and licensing with Microsoft can be complex, and licensing is known to be a challenge because it changes frequently.

reviewer2596452

Enterprise Content Mamagement Lead Developer at a energy/utilities company with 1,001-5,000 employees

I talked to people who had compared it to other products on the market, and they're spending five figures to get started.

Mgr Data Engineering at Avanade

The E5 license covers most of the solutions for different technologies, so that way, it is good and more affordable compared to any other solution.

For more quotes and insights, download the Microsoft Purview Information Protection report

Associate Director at LTI - Larsen & Toubro Infotech

Our focus is on helping customers maximize their software investment.

JohnAssouline

Business Development Manager, Transformational Services at Dell Technologies

Valuable Features

Microsoft Purview eDiscovery ensures efficient data retrieval with multi-platform integration, automation, compliance visibility, and adherence to global data privacy laws.

Microsoft Purview enhances data protection with encryption, automated labeling, and compliance, excelling in Microsoft ecosystem integration and management.

The most valuable feature of Microsoft Purview eDiscovery is its ability to search across various platforms, including Exchange, SharePoint, Teams, and OneDrive.

Director, IT Infrastructure & Cloud Technology at a legal firm with 501-1,000 employees

Purview can connect to iOS, Mac, Android, and SaaS apps, which is critical for capturing SMS and MMS text message data.

For more quotes and insights, download the Microsoft Purview eDiscovery report

Is admin at a energy/utilities company with 1,001-5,000 employees

Purview's inclusion of global regulations is critical because we're heavily regulated by FERC, Sarbanes-Oxley, and the SEC.

reviewer2596452

Enterprise Content Mamagement Lead Developer at a energy/utilities company with 1,001-5,000 employees

Microsoft Copilot is an advantage because it's enterprise-grade AI.

JohnAssouline

Business Development Manager, Transformational Services at Dell Technologies

It's paramount to have a single solution for information protection.

Client Experience Officer at 1234 Micro Technologies

Regardless of the education, the employee might share the information anyway, so the AI shouldn't be the first point of failure. It should be a human making good decisions.

For more quotes and insights, download the Microsoft Purview Information Protection report

Mgr Data Engineering at Avanade

Categories and Ranking

Microsoft Purview eDiscovery

Ranking in Microsoft Security Suite

22nd

Average Rating

7.6

Reviews Sentiment

7.5

Number of Reviews

Ranking in other categories

eDiscovery (1st)

Microsoft Purview Informati...

Ranking in Microsoft Security Suite

14th

Average Rating

8.0

Reviews Sentiment

5.9

Number of Reviews

Ranking in other categories

Data Governance (7th), Data Privacy Management Software (3rd)

Mindshare comparison

As of January 2026, in the Microsoft Security Suite category, the mindshare of Microsoft Purview eDiscovery is 1.5%, up from 0.6% compared to the previous year. The mindshare of Microsoft Purview Information Protection is 1.8%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Microsoft Security Suite Market Share Distribution
Product	Market Share (%)
Microsoft Purview Information Protection	1.8%
Microsoft Purview eDiscovery	1.5%
Other	96.7%

Microsoft Security Suite

Featured Reviews

Has made it significantly easier to handle rare litigation requests

Senior System Engineer at a sports company with 5,001-10,000 employees

The speed of it is valuable. I am able to search even 10,000 mailboxes for specific content. It helps search and accommodate the often limited information provided by users regarding what they need. It provides a solid starting point, and then we are able to refine the data from there. That has been very helpful because we do not always get enough information from our users to know what to look for. For example, a user is missing an email from x date but does not know anything else. In such a case, I give them a list of emails to look at so that they can tell me what they are missing. It is not a lack of the tool. It is more of a lack of the user providing info.

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Achieve comprehensive data protection with reliable performance and room for enhanced discovery accuracy

Associate Director at LTI - Larsen & Toubro Infotech

The product is still in a growing phase. I could see that many use cases in their product are not capable enough in terms of detecting or protecting. Compared to other products, they are in the middle of bringing their solution up to the mark, so it is not a full-grown solution. They have to get more accurate results in terms of data discovery and classification. The second thing is their support; support from Microsoft takes a lot of time to get a response from their support team. The third thing is their OCR capability is not that great in terms of identifying the documents. We would love to see response times of less than 24 hours. Additionally, there is no way to check the policy's current status in terms of whether it got synced or not. You have to wait and test the use cases after 24 hours or after 48 hours, and once it starts working, then it appears the policy got implemented.

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881,082 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Government

13%

Financial Services Firm

12%

Computer Software Company

Manufacturing Company

Financial Services Firm

18%

Computer Software Company

11%

Manufacturing Company

Retailer

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	3
Midsize Enterprise	2
Large Enterprise	3

By reviewers
Company Size	Count
Small Business	5
Midsize Enterprise	4
Large Enterprise	12

Questions from the Community

What is your experience regarding pricing and costs for Microsoft Purview eDiscovery?

The setup process was very straightforward. We acquired pricing through our reseller in NASDAQ, eliminating the need to search for prices ourselves.

What needs improvement with Microsoft Purview eDiscovery?

The query language can be time-consuming to figure out if you don't know it initially. While there are options with dropdowns to select criteria, having a natural language feature would be benefici...

What is your primary use case for Microsoft Purview eDiscovery?

I sometimes use it for legal holds or to find lost items, and to determine what is going on. However, most of the time, my use case is legal-related.

What is your experience regarding pricing and costs for Microsoft Purview Information Protection?

In my experience with Microsoft Purview Information Protection, the experience of pricing, setup costs, and licensing is confusing, especially knowing what I have to do for add-ons with buying SCUs...

What needs improvement with Microsoft Purview Information Protection?

I think the role of sensitivity labels in guiding AI interaction with Microsoft Purview Information Protection is pretty good, but for us, it's too general. It says, "Here's a dataset" and because ...

What is your primary use case for Microsoft Purview Information Protection?

My main use case for Microsoft Purview Information Protection is sensitivity labeling, as I use it for exposing labeling for inside Teams and outside Teams.

Google Vault vs Microsoft Purview eDiscovery

Comparisons

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BigID Next vs Microsoft Purview Information Protection

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Microsoft Purview Data Governance vs Microsoft Purview Information Protection

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Informatica Intelligent Data Management Cloud (IDMC) vs Microsoft Purview Information Protection

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Product Reports

Microsoft Purview eDiscovery

January 2026

Download Microsoft Purview eDiscovery product report

Microsoft Purview Information Protection

January 2026

Microsoft Purview Information Protection report

Download Microsoft Purview Information Protection product report

Also Known As

No data available

Microsoft Information Protection

Overview

Efficiently respond to legal matters or internal investigations with intelligent capabilities that reduce data to only what’s relevant. Discover data where it lives. Discover and collect data in place, within your Microsoft Purview boundary. Manage workflows efficiently. Streamline your eDiscovery process with an end-to-end workflow from one platform. Accelerate your process. Get insights quickly with built-in capabilities, reducing review time and costs.

To learn more about our solution, ask questions, and share feedback, join our Microsoft Security, Compliance and Identity Community.

Microsoft

Implement Microsoft Information Protection (MIP) to help you discover, classify, and protect sensitive information wherever it lives or travels.

MIP capabilities are included with Microsoft 365 Compliance and give you the tools to know your data, protect your data, and prevent data loss.

To learn more about our solution, ask questions, and share feedback, join our Microsoft Security, Compliance and Identity Community.

Microsoft