Microsoft Purview eDiscovery vs OpenText EnCase eDiscovery comparison

Microsoft and OpenText are both solutions in the eDiscovery category. Microsoft is ranked #1 with an average rating of 7.6, while OpenText is ranked #5 with an average rating of 9.0. Microsoft holds a 26.7% mindshare in eD, compared to OpenText’s 3.3% mindshare. Additionally, 87% of Microsoft users are willing to recommend the solution, compared to 75% of OpenText users who would recommend it.

Microsoft Purview eDiscovery

Read 8 Microsoft Purview eDiscovery reviews

1,653 Views
1,303 Comparison Views

87% willing to recommend

OpenText EnCase eDiscovery

Read 8 OpenText EnCase eDiscovery reviews

328 Views
253 Comparison Views

75% willing to recommend

Microsoft Purview eDiscovery

OpenText EnCase eDiscovery

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 6, 2024

OpenText EnCase eDiscovery and Microsoft Purview eDiscovery compete in the legal technology space. Microsoft Purview eDiscovery often has the upper hand due to its comprehensive features, which justify its price.

Features: OpenText EnCase eDiscovery is recognized for its extensive data collection capabilities, straightforward deployment, and responsive customer support. In contrast, Microsoft Purview eDiscovery is valued for seamless integration with other Microsoft services, creating a robust, feature-rich environment that enhances user workflow.

Room for Improvement: OpenText EnCase eDiscovery users express a desire for better scalability, faster processing times, and improved customization options. Microsoft Purview eDiscovery users seek enhancements in customization, more intuitive functionalities, and improved customer service.

Ease of Deployment and Customer Service: OpenText EnCase eDiscovery benefits from a straightforward deployment and responsive customer service. Microsoft Purview eDiscovery is tightly integrated within the Microsoft ecosystem, simplifying deployment but offering mixed feedback on customer service interaction.

Pricing and ROI: OpenText EnCase eDiscovery offers a competitive setup cost, leading to favorable ROI perceptions. Microsoft Purview eDiscovery may involve higher upfront costs, yet users find the ROI worthwhile due to its robust feature set and integrated experience.

To learn more, read our detailed Microsoft Purview eDiscovery vs. OpenText EnCase eDiscovery Report (Updated: April 2025).

Buyer's Guide

Microsoft Purview eDiscovery vs. OpenText EnCase eDiscovery

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft Purview eDiscovery

Ranking in eDiscovery

1st

Average Rating

7.6

Reviews Sentiment

7.5

Number of Reviews

Ranking in other categories

Microsoft Security Suite (24th)

OpenText EnCase eDiscovery

Ranking in eDiscovery

5th

Average Rating

7.8

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of May 2025, in the eDiscovery category, the mindshare of Microsoft Purview eDiscovery is 26.7%, up from 17.3% compared to the previous year. The mindshare of OpenText EnCase eDiscovery is 3.3%, down from 5.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

eDiscovery

Featured Reviews

Frank Radeck

Director, IT Infrastructure & Cloud Technology at a legal firm with 501-1,000 employees

Tasks that took an entire day before we implemented the solution now take just 30 minutes.

The most valuable feature of Microsoft Purview eDiscovery is its ability to search across various platforms, including Exchange, SharePoint, Teams, and OneDrive. It enables a streamlined, unified process for searching across these platforms. It is critical for Purview to be able to connect to iOS, Mac, and Android devices and data in other SaaS apps. From a support perspective, I can do things while I'm eating lunch or something else. It's more dynamic and responsive. I think everybody appreciates it. We're not tied to one device. Purview's multi-cloud capabilities are also essential for the same reasons. Keeping everything under one umbrella further increases the time savings. Purview accounts for critical regulations from around the world. This is crucial because we hold ourselves accountable to standards and need to align with them. Working at a law firm, we have clients who dictate to us what standards they expect. The visibility is excellent. As we move more things into the cloud, more opportunities exist to put everything under one umbrella.

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Alejandro Stromer

Enterprise Business Solutions Manager at DCL Consultores EIM SL

A stable and scalable hybrid solution with easy setup

The solution is scalable. It has three levels. You have the presentation area that can be escalated to the balance sheet. You have the back-end area that can be escalated using higher viability to configure more application servers. Also, the area of storage can be increased. We usually cater to enterprise solutions but have small- and medium-sized customers. It starts with 25 users and goes up to 100s and 1000s.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Our legal team benefits from using Microsoft Purview eDiscovery."

"The machine learning wasn't half bad. I really like that part. I thought it was novel. It pretty much automated it, once you trained the model."

"The return on investment is saving the equivalent of one or two full-time IT department employees and a few hours per week for legal staff."

"Tasks that took an entire day before we implemented Purview now take just 30 minutes."

"Microsoft Purview eDiscovery has saved me personally a lot of time because I can query it, and it touches everything we have as a full Microsoft shop."

"The speed of it is valuable. I am able to search even 10,000 mailboxes for specific content. It helps search and accommodate the often limited information provided by users regarding what they need."

"I think eDiscovery Premium has made dealing with data from Teams much more accessible than any other platform."

"The most valuable features are automatic content logging tagging. Performing these tasks manually would be impossible. Since most of our data is already in Microsoft, it's convenient to run it through this tool."

More Microsoft Purview eDiscovery pros

"The solution is very stable."

"It speeds up the process, so I can meet my deadlines."

"The technical support is excellent."

"The most important feature we've found is the Enscripts. That is one powerful feature that I, personally, love to use."

"I like the processing feature on the product because it does everything at once, i.e, indexing, recovery, keyword searches, etc."

"It indexes much faster, and is more reflexive because of the Enscripts."

"Data Recovery: Its ability to repair damaged partitions and uncover hidden partitions from within the tool, and allow further analysis."

Cons

"Purview Data Loss Protection for remediating policy violations needs refinement, for example, in defining what constitutes a credit card because that is where I get the most false positives."

"The sorting and filtering of the result data need improvement, and the interface for writing queries is not user-friendly for business users."

"Microsoft Purview eDiscovery should be cheaper."

"Purview eDiscovery works, but it's not entirely perfect. There were times when search results would get hung up or error codes would be presented and we'd have to contact Microsoft to get that sorted out."

"It has been one of the most solid tools I have worked with. However, Purview Data Loss Protection for remediating policy violations needs refinement, for example, in defining what constitutes a credit card because that is where I get the most false positives."

"I would suggest adding more platforms. Currently, it's compatible with OneDrive, Teams, SharePoint, and Exchange. Adding more features, as Microsoft continues to expand their cloud offerings, would be beneficial. Exploring options like Azure Files might be an avenue for improvement."

"The sorting and filtering of the result data need improvement, and the interface for writing queries is not user-friendly for business users. We still need all the backend stuff. We have to use Graph API to interface with everything and create custom interfaces on the front end to make it easier for the end users, which is costly. The reporting, sorting, and filtering capabilities that other products have aren't available natively in Purview."

"We find that many critical functions are available only to E5 license holders."

More Microsoft Purview eDiscovery cons

"Ease of use and learning curve need improvement."

"Sometimes the application can take more time to complete the image processing or fail at the end of the process."

"In the past, incident response time for tech support was slow."

"We have come across problems with the end-case. We could not find an email discovery type of module and there was not flexibility with the email."

"I would like to see a capability to ingest and absorb more data. That would be really good. It currently is lacking this function."

"There were minor UI bugs."

"The reporting is a bit unreliable. It needs to be better."

Pricing and Cost Advice

"With the full bundle, pricing is not a significant concern. As an M3, I find the Purview pricing of 1250 per user worthwhile."

"The pricing and licensing with Microsoft can be complex, and licensing is known to be a challenge because it changes frequently. While the licensing for Purview is not as tricky as other Microsoft products, navigating licenses since the shift to E3 and E5 plans has been a task, as individual licenses must now be purchased separately."

"Microsoft Purview eDiscovery comes as part of Microsoft 365 licenses."

"In the positions that I've had through contracting over the years, I've heard talk of it being overpriced and underperforming compared to its competitors."

"The costs associated with E5 licensing are currently expensive for us, so we use the E3 license, which comes with fewer features and functionalities."

"The product is affordable and user-friendly."

"We have a license. And, we found the cost high. We contacted them and talked to them about the ratio of the US dollar versus the Indian rupee and then we came to a solution."

"EnCase is an affordable solution."

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Top Industries

By visitors reading reviews

Financial Services Firm

14%

Government

12%

Computer Software Company

10%

Legal Firm

Financial Services Firm

15%

Computer Software Company

14%

Energy/Utilities Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Microsoft Purview eDiscovery?

The tool has been beneficial. Some of our previous users left the organization without sharing the information they had at a personal level. This information was related to the organization, and th...

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What is your experience regarding pricing and costs for Microsoft Purview eDiscovery?

The setup process was very straightforward. We acquired pricing through our reseller in NASDAQ, eliminating the need to search for prices ourselves.

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What needs improvement with Microsoft Purview eDiscovery?

The query language can be time-consuming to figure out if you don't know it initially. While there are options with dropdowns to select criteria, having a natural language feature would be benefici...

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What is your experience regarding pricing and costs for OpenText EnCase eDiscovery?

I rate the product’s pricing a five out of ten, where one is cheap and ten is expensive.

See all answers

What needs improvement with OpenText EnCase eDiscovery?

The solution could improve productivity.

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What is your primary use case for OpenText EnCase eDiscovery?

We have experience in engineering and capital projects. It is an add-on to extend project and asset management documentation.

See all answers

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Compared 14% of the time

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Product Reports

Buyer's Guide

Microsoft Purview eDiscovery

May 2025

Download Microsoft Purview eDiscovery product report

Buyer's Guide

eDiscovery

May 2025

Download OpenText EnCase eDiscovery product report

Also Known As

No data available

EnCase eDiscovery

Overview

Efficiently respond to legal matters or internal investigations with intelligent capabilities that reduce data to only what’s relevant. Discover data where it lives. Discover and collect data in place, within your Microsoft Purview boundary. Manage workflows efficiently. Streamline your eDiscovery process with an end-to-end workflow from one platform. Accelerate your process. Get insights quickly with built-in capabilities, reducing review time and costs.

To learn more about our solution, ask questions, and share feedback, join our Microsoft Security, Compliance and Identity Community.

Microsoft

eDiscovery collection tools address the rise in dispersed and remote workforces, the proliferation of mobile devices and new sources of data. Comprehensively collecting data across all data sources, including endpoints, such as desktops and laptops, is critical to defensibility. Collection analytics and culling is key to efficient digital investigations, narrowing the document collection to drive down the cost of legal review.

With OpenText™ EnCase™ eDiscovery, organizations can streamline the collection, culling and preservation of data across diverse sources in a single efficient process.

OpenText

Sample Customers

Information Not Available

Ontario Ministry of Government, Aerospace Company, Chesterfield Police Department

Buyer's Guide

Microsoft Purview eDiscovery vs. OpenText EnCase eDiscovery

April 2025

Free Report: Microsoft Purview eDiscovery vs. OpenText EnCase eDiscovery

Find out what your peers are saying about Microsoft Purview eDiscovery vs. OpenText EnCase eDiscovery and other solutions. Updated: April 2025.

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