Microsoft Purview eDiscovery vs OpenText EnCase eDiscovery comparison

Microsoft and OpenText are both solutions in the eDiscovery category. Microsoft is ranked #1 with an average rating of 7.8, while OpenText is ranked #9. Microsoft holds a 5.9% mindshare in eD, compared to OpenText’s 3.7% mindshare. Additionally, 87% of Microsoft users are willing to recommend the solution, compared to 75% of OpenText users who would recommend it.

Microsoft Purview eDiscovery

Read 8 Microsoft Purview eDiscovery reviews

3,179 Views
2,162 Comparison Views

87% willing to recommend

OpenText EnCase eDiscovery

Read 8 OpenText EnCase eDiscovery reviews

1,445 Views
867 Comparison Views

75% willing to recommend

Microsoft Purview eDiscovery

OpenText EnCase eDiscovery

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Executive SummaryUpdated on Oct 6, 2024

OpenText EnCase eDiscovery and Microsoft Purview eDiscovery compete in the legal technology space. Microsoft Purview eDiscovery often has the upper hand due to its comprehensive features, which justify its price.

Features: OpenText EnCase eDiscovery is recognized for its extensive data collection capabilities, straightforward deployment, and responsive customer support. In contrast, Microsoft Purview eDiscovery is valued for seamless integration with other Microsoft services, creating a robust, feature-rich environment that enhances user workflow.

Room for Improvement: OpenText EnCase eDiscovery users express a desire for better scalability, faster processing times, and improved customization options. Microsoft Purview eDiscovery users seek enhancements in customization, more intuitive functionalities, and improved customer service.

Ease of Deployment and Customer Service: OpenText EnCase eDiscovery benefits from a straightforward deployment and responsive customer service. Microsoft Purview eDiscovery is tightly integrated within the Microsoft ecosystem, simplifying deployment but offering mixed feedback on customer service interaction.

Pricing and ROI: OpenText EnCase eDiscovery offers a competitive setup cost, leading to favorable ROI perceptions. Microsoft Purview eDiscovery may involve higher upfront costs, yet users find the ROI worthwhile due to its robust feature set and integrated experience.

To learn more, read our detailed Microsoft Purview eDiscovery vs. OpenText EnCase eDiscovery Report (Updated: April 2026).

Buyer's Guide

Microsoft Purview eDiscovery vs. OpenText EnCase eDiscovery

April 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft Purview eDiscovery

Ranking in eDiscovery

1st

Average Rating

7.6

Reviews Sentiment

7.5

Number of Reviews

Ranking in other categories

Microsoft Security Suite (22nd)

OpenText EnCase eDiscovery

Ranking in eDiscovery

9th

Average Rating

7.8

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of May 2026, in the eDiscovery category, the mindshare of Microsoft Purview eDiscovery is 5.9%, down from 26.8% compared to the previous year. The mindshare of OpenText EnCase eDiscovery is 3.7%, up from 3.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

eDiscovery Mindshare Distribution
Product	Mindshare (%)
Microsoft Purview eDiscovery	5.9%
OpenText EnCase eDiscovery	3.7%
Other	90.4%

eDiscovery

Featured Reviews

Frank Radeck

Director, IT Infrastructure & Cloud Technology at a legal firm with 501-1,000 employees

Tasks that took an entire day before we implemented the solution now take just 30 minutes.

The most valuable feature of Microsoft Purview eDiscovery is its ability to search across various platforms, including Exchange, SharePoint, Teams, and OneDrive. It enables a streamlined, unified process for searching across these platforms. It is critical for Purview to be able to connect to iOS, Mac, and Android devices and data in other SaaS apps. From a support perspective, I can do things while I'm eating lunch or something else. It's more dynamic and responsive. I think everybody appreciates it. We're not tied to one device. Purview's multi-cloud capabilities are also essential for the same reasons. Keeping everything under one umbrella further increases the time savings. Purview accounts for critical regulations from around the world. This is crucial because we hold ourselves accountable to standards and need to align with them. Working at a law firm, we have clients who dictate to us what standards they expect. The visibility is excellent. As we move more things into the cloud, more opportunities exist to put everything under one umbrella.

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Alejandro Stromer

Director Consulting SAP OpenText en Entelgy at DCL Consultores EIM SL

A stable and scalable hybrid solution with easy setup

The solution is scalable. It has three levels. You have the presentation area that can be escalated to the balance sheet. You have the back-end area that can be escalated using higher viability to configure more application servers. Also, the area of storage can be increased. We usually cater to enterprise solutions but have small- and medium-sized customers. It starts with 25 users and goes up to 100s and 1000s.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I think eDiscovery Premium has made dealing with data from Teams much more accessible than any other platform."

"Microsoft Purview eDiscovery has saved me personally a lot of time because I can query it, and it touches everything we have as a full Microsoft shop."

"The most valuable feature of Microsoft Purview eDiscovery is the content search. We can use it to find the data we need by searching for keywords, phrases, or the sender or recipient. It helps us gather information from current employees or ones who have left the company."

"The most valuable features are automatic content logging tagging. Performing these tasks manually would be impossible. Since most of our data is already in Microsoft, it's convenient to run it through this tool."

"Our legal team benefits from using Microsoft Purview eDiscovery."

"Purview eDiscovery has made it significantly easier to handle rare litigation requests."

"The speed of it is valuable. I am able to search even 10,000 mailboxes for specific content. It helps search and accommodate the often limited information provided by users regarding what they need."

"The tool has been beneficial. Some of our previous users left the organization without sharing the information they had at a personal level. This information was related to the organization, and they didn't disclose it. Thanks to the product, it's easy for me to search and find out what communication a specific user has done, whether it's from SharePoint or any other platform. With Microsoft Purview eDiscovery, we can easily retrieve and restore this data."

More Microsoft Purview eDiscovery pros

"The most important feature we've found is the Enscripts, as it allows me to customize the scripts and deploy them as and how I need them, for example to segregate and index files efficiently."

"The solution is very stable."

"It speeds up the process, so I can meet my deadlines."

"Using Encase we are able to implement security and also Forensics."

"I like the processing feature on the product because it does everything at once, i.e, indexing, recovery, keyword searches, etc."

"The most important feature we've found is the Enscripts. That is one powerful feature that I, personally, love to use."

"I like the processing feature on the product because it does everything at once, i.e, indexing, recovery, keyword searches, etc."

"It indexes much faster, and is more reflexive because of the Enscripts."

More OpenText EnCase eDiscovery pros

Cons

"I see two significant challenges with many of my clients. One is that there are some functionality gaps compared to specialized tools in the legal industry, like a legal hold tool or a document review tool. They have features that Purview eDiscovery lacks. Those gaps create a situation where I almost have to do things twice. I need to collect all my data in eDiscovery and ship it to another platform to complete the review."

"Purview Data Loss Protection for remediating policy violations needs refinement, for example, in defining what constitutes a credit card because that is where I get the most false positives."

"It has been one of the most solid tools I have worked with. However, Purview Data Loss Protection for remediating policy violations needs refinement, for example, in defining what constitutes a credit card because that is where I get the most false positives."

"The query language can be time-consuming to figure out if you don't know it initially."

"Purview eDiscovery works, but it's not entirely perfect. There were times when search results would get hung up or error codes would be presented and we'd have to contact Microsoft to get that sorted out."

"The sorting and filtering of the result data need improvement, and the interface for writing queries is not user-friendly for business users."

"We find that many critical functions are available only to E5 license holders. It would be beneficial to have more options available for E3 customers. Enhanced Teams functionalities and better capture of text message data, both SMS and MMS, would also be improvements."

"We find that many critical functions are available only to E5 license holders."

More Microsoft Purview eDiscovery cons

"From a customer service standpoint, this is unacceptable."

"We have come across problems with the end-case. We could not find an email discovery type of module and there was not flexibility with the email."

"This is not the program I would suggest for a newbie using to learn. It is just too expensive for the full experience, and the student versions, while very good, are just for that, students."

"Ease of use and learning curve need improvement."

"We have come across problems with the end-case. We could not find an email discovery type of module and there was not flexibility with the email."

"I would like to see a capability to ingest and absorb more data. That would be really good. It currently is lacking this function."

"I suggest that if the mobile phone acquisition is embedded in the Encase law enforcement version, it would be very useful."

More OpenText EnCase eDiscovery cons

Pricing and Cost Advice

"With the full bundle, pricing is not a significant concern. As an M3, I find the Purview pricing of 1250 per user worthwhile."

"Microsoft Purview eDiscovery comes as part of Microsoft 365 licenses."

"The costs associated with E5 licensing are currently expensive for us, so we use the E3 license, which comes with fewer features and functionalities."

"The pricing and licensing with Microsoft can be complex, and licensing is known to be a challenge because it changes frequently. While the licensing for Purview is not as tricky as other Microsoft products, navigating licenses since the shift to E3 and E5 plans has been a task, as individual licenses must now be purchased separately."

"In the positions that I've had through contracting over the years, I've heard talk of it being overpriced and underperforming compared to its competitors."

"The product is affordable and user-friendly."

"EnCase is an affordable solution."

"We have a license. And, we found the cost high. We contacted them and talked to them about the ratio of the US dollar versus the Indian rupee and then we came to a solution."

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Top Industries

By visitors reading reviews

Government

14%

Financial Services Firm

11%

Computer Software Company

Manufacturing Company

Performing Arts

12%

Financial Services Firm

Manufacturing Company

Outsourcing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	3
Midsize Enterprise	2
Large Enterprise	3

By reviewers
Company Size	Count
Small Business	2
Midsize Enterprise	2
Large Enterprise	3

Questions from the Community

What is your experience regarding pricing and costs for Microsoft Purview eDiscovery?

The setup process was very straightforward. We acquired pricing through our reseller in NASDAQ, eliminating the need to search for prices ourselves.

See all answers

What needs improvement with Microsoft Purview eDiscovery?

The query language can be time-consuming to figure out if you don't know it initially. While there are options with dropdowns to select criteria, having a natural language feature would be benefici...

See all answers

What is your primary use case for Microsoft Purview eDiscovery?

I sometimes use it for legal holds or to find lost items, and to determine what is going on. However, most of the time, my use case is legal-related.

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Product Reports

Buyer's Guide

Microsoft Purview eDiscovery

April 2026

Download Microsoft Purview eDiscovery product report

Buyer's Guide

eDiscovery

April 2026

Download OpenText EnCase eDiscovery product report

Also Known As

No data available

EnCase eDiscovery

Overview

Microsoft Purview eDiscovery offers rapid search capabilities across multiple Microsoft platforms, supporting compliance with global regulations and improving data management efficiency for organizations.

Microsoft Purview eDiscovery empowers organizations to perform rapid content searches across Exchange, SharePoint, Teams, OneDrive, and mobile devices. It enables keyword-based searches and automates content logging and tagging, ensuring privacy law adherence. This tool is designed to enhance visibility and legal compliance, featuring extensive data protection, native integration with Microsoft's ecosystem, and ensuring efficiency for collecting electronically stored information.

What are the key features of Microsoft Purview eDiscovery?

Rapid Content Search: Enables efficient keyword-based searches across multiple Microsoft platforms.
Data Connectivity: Ensures seamless integration within the Microsoft ecosystem.
Compliance Support: Provides features vital for adhering to global privacy regulations.
Automated Content Logging: Streamlines tagging processes to adhere to privacy laws.
Extensive Data Protection: Offers robust protection for sensitive information.

What benefits should users expect from Microsoft Purview eDiscovery?

Increased Efficiency: Speeds up data retrieval and legal processing tasks.
Enhanced Compliance: Supports adherence to international regulations.
Improved Data Management: Streamlines the management of electronically stored information.
Time Savings: Reduces time spent on manual data searches and tagging.
Cost-effectiveness: Potential to lower overall compliance and data management costs.

Industries like legal services employ Microsoft Purview eDiscovery extensively for handling litigation requests and managing legal holds. This tool facilitates the retrieval and management of historical data, particularly during workforce transformations or information governance challenges, making it crucial for efficient eDiscovery workflows.

Microsoft

OpenText EnCase eDiscovery is a versatile tool used in data management and forensic investigations. It offers capabilities in indexing, recovery, and handling complex tasks, providing an integrated platform for data recovery, image creation, and analysis.

OpenText EnCase eDiscovery integrates artificial modeling and customizable EnScripts for efficient file management, ensuring an enhanced user experience with its intuitive interface. It supports multiple search capabilities, including regular expressions and keyword searches, and offers features like Pathways and SweepEnterprise for ease of use. Users can take advantage of full tech search and AI integration for improved functionality. Despite its robustness, areas needing enhancement include data ingestion, mobile phone acquisition, and email extension support, as well as reporting reliability and performance improvements.

What are the most important features?

EnScripts: Enable customization and deployment of scripts for file management.
Artificial Modeling: Enhances stability of the system with improved performance.
Search Capabilities: Offers various search options like regular expressions and keyword searches.
Integration with AI: Enhances user experience through advanced tech search.
Pathways & SweepEnterprise: Provides user-friendly approaches to ease navigation and use.

What benefits should users look for in reviews?

Improved User Experience: Seamless navigation and effective task handling.
Enhanced Data Management: Offers an all-in-one platform for data recovery and analysis.
Efficiency in Complex Tasks: Simultaneous task handling with effective load management.
Advanced Security: Utilizes Endpoint Security EnCase SAFE to monitor nodes and machines.

OpenText EnCase eDiscovery finds significant use in data centers and forensic investigations across various industries. It serves engineering and capital projects by improving project and asset management documentation. In forensic roles, it functions as a tool for imaging, data extraction, and keyword analysis, contributing extensively to enhanced project outcomes.

OpenText

Sample Customers

Information Not Available

Ontario Ministry of Government, Aerospace Company, Chesterfield Police Department

Buyer's Guide

Microsoft Purview eDiscovery vs. OpenText EnCase eDiscovery

April 2026

Free Report: Microsoft Purview eDiscovery vs. OpenText EnCase eDiscovery

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