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Microsoft Purview eDiscovery vs OpenText EnCase eDiscovery comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Purview eDiscovery
Ranking in eDiscovery
1st
Average Rating
7.6
Reviews Sentiment
7.5
Number of Reviews
8
Ranking in other categories
Microsoft Security Suite (22nd)
OpenText EnCase eDiscovery
Ranking in eDiscovery
12th
Average Rating
7.8
Reviews Sentiment
7.7
Number of Reviews
8
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2026, in the eDiscovery category, the mindshare of Microsoft Purview eDiscovery is 9.8%, down from 26.7% compared to the previous year. The mindshare of OpenText EnCase eDiscovery is 3.1%, up from 3.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
eDiscovery Market Share Distribution
ProductMarket Share (%)
Microsoft Purview eDiscovery9.8%
OpenText EnCase eDiscovery3.1%
Other87.1%
eDiscovery
 

Featured Reviews

John Alvis - PeerSpot reviewer
Manager, Information Technology Operations & Security at a energy/utilities company with 201-500 employees
Enables us to guarantee that we followed the regulations
The ability to query everything that's in Microsoft and send links or add people, like managers, to review the documents is valuable. It's easy as I don't have to download and email anything. I just add them as a reviewer, and they can access it from there. Purview's inclusion of critical regulations is essential. Lawyers will ask how we gathered information. With Purview, we can guarantee that we've followed the regulations. The visibility into what's happening and who has access is great for legal matters and saves us a lot of time.
Alejandro Stromer - PeerSpot reviewer
Director Consulting SAP OpenText en Entelgy at DCL Consultores EIM SL
A stable and scalable hybrid solution with easy setup
The solution is scalable. It has three levels. You have the presentation area that can be escalated to the balance sheet. You have the back-end area that can be escalated using higher viability to configure more application servers. Also, the area of storage can be increased. We usually cater to enterprise solutions but have small- and medium-sized customers. It starts with 25 users and goes up to 100s and 1000s.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of Microsoft Purview eDiscovery is its ability to search across various platforms, including Exchange, SharePoint, Teams, and OneDrive. It enables a streamlined, unified process for searching across these platforms."
"Our legal team benefits from using Microsoft Purview eDiscovery."
"The most valuable features are automatic content logging tagging. Performing these tasks manually would be impossible. Since most of our data is already in Microsoft, it's convenient to run it through this tool."
"The return on investment is saving the equivalent of one or two full-time IT department employees and a few hours per week for legal staff."
"The ability to query everything that's in Microsoft and send links or add people, like managers, to review the documents is valuable. It's easy as I don't have to download and email anything. I just add them as a reviewer, and they can access it from there."
"The machine learning wasn't half bad. I really like that part. I thought it was novel. It pretty much automated it, once you trained the model."
"Tasks that took an entire day before we implemented Purview now take just 30 minutes."
"Microsoft Purview eDiscovery has saved me personally a lot of time because I can query it, and it touches everything we have as a full Microsoft shop."
"It speeds up the process, so I can meet my deadlines."
"The most important feature we've found is the Enscripts. That is one powerful feature that I, personally, love to use."
"The technical support is excellent."
"I like the processing feature on the product because it does everything at once, i.e, indexing, recovery, keyword searches, etc."
"Data Recovery: Its ability to repair damaged partitions and uncover hidden partitions from within the tool, and allow further analysis."
"The solution is very stable."
"It indexes much faster, and is more reflexive because of the Enscripts."
 

Cons

"We find that many critical functions are available only to E5 license holders."
"The query language can be time-consuming to figure out if you don't know it initially."
"I would suggest adding more platforms. Currently, it's compatible with OneDrive, Teams, SharePoint, and Exchange. Adding more features, as Microsoft continues to expand their cloud offerings, would be beneficial. Exploring options like Azure Files might be an avenue for improvement."
"The sorting and filtering of the result data need improvement, and the interface for writing queries is not user-friendly for business users. We still need all the backend stuff. We have to use Graph API to interface with everything and create custom interfaces on the front end to make it easier for the end users, which is costly. The reporting, sorting, and filtering capabilities that other products have aren't available natively in Purview."
"Microsoft Purview eDiscovery should be cheaper."
"The sorting and filtering of the result data need improvement, and the interface for writing queries is not user-friendly for business users."
"Purview eDiscovery works, but it's not entirely perfect. There were times when search results would get hung up or error codes would be presented and we'd have to contact Microsoft to get that sorted out."
"Purview Data Loss Protection for remediating policy violations needs refinement, for example, in defining what constitutes a credit card because that is where I get the most false positives."
"In the past, incident response time for tech support was slow."
"The reporting is a bit unreliable. It needs to be better."
"We have come across problems with the end-case. We could not find an email discovery type of module and there was not flexibility with the email."
"Ease of use and learning curve need improvement."
"There were minor UI bugs."
"I would like to see a capability to ingest and absorb more data. That would be really good. It currently is lacking this function."
"​Sometimes the application can take more time to complete the image processing or fail at the end of the process.​"
 

Pricing and Cost Advice

"The pricing and licensing with Microsoft can be complex, and licensing is known to be a challenge because it changes frequently. While the licensing for Purview is not as tricky as other Microsoft products, navigating licenses since the shift to E3 and E5 plans has been a task, as individual licenses must now be purchased separately."
"In the positions that I've had through contracting over the years, I've heard talk of it being overpriced and underperforming compared to its competitors."
"The costs associated with E5 licensing are currently expensive for us, so we use the E3 license, which comes with fewer features and functionalities."
"With the full bundle, pricing is not a significant concern. As an M3, I find the Purview pricing of 1250 per user worthwhile."
"Microsoft Purview eDiscovery comes as part of Microsoft 365 licenses."
"We have a license. And, we found the cost high. We contacted them and talked to them about the ratio of the US dollar versus the Indian rupee and then we came to a solution."
"​The product is affordable and user-friendly.​"
"We have a license. And, we found the cost high. We contacted them and talked to them about the ratio of the US dollar versus the Indian rupee and then we came to a solution."
"EnCase is an affordable solution."
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Top Industries

By visitors reading reviews
Government
13%
Financial Services Firm
12%
Computer Software Company
8%
University
7%
Performing Arts
14%
Financial Services Firm
9%
Government
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise2
Large Enterprise3
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise2
Large Enterprise3
 

Questions from the Community

What is your experience regarding pricing and costs for Microsoft Purview eDiscovery?
The setup process was very straightforward. We acquired pricing through our reseller in NASDAQ, eliminating the need to search for prices ourselves.
What needs improvement with Microsoft Purview eDiscovery?
The query language can be time-consuming to figure out if you don't know it initially. While there are options with dropdowns to select criteria, having a natural language feature would be benefici...
What is your primary use case for Microsoft Purview eDiscovery?
I sometimes use it for legal holds or to find lost items, and to determine what is going on. However, most of the time, my use case is legal-related.
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Also Known As

No data available
EnCase eDiscovery
 

Overview

 

Sample Customers

Information Not Available
Ontario Ministry of Government, Aerospace Company, Chesterfield Police Department
Find out what your peers are saying about Microsoft Purview eDiscovery vs. OpenText EnCase eDiscovery and other solutions. Updated: February 2026.
881,757 professionals have used our research since 2012.