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Microsoft Remote Desktop Services vs NICE DCV comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 28, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Remote Desktop Se...
Ranking in Virtual Desktop Infrastructure (VDI)
5th
Average Rating
8.2
Reviews Sentiment
6.0
Number of Reviews
86
Ranking in other categories
Remote Access (3rd)
NICE DCV
Ranking in Virtual Desktop Infrastructure (VDI)
20th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the Virtual Desktop Infrastructure (VDI) category, the mindshare of Microsoft Remote Desktop Services is 5.9%, down from 7.2% compared to the previous year. The mindshare of NICE DCV is 1.8%. It is calculated based on PeerSpot user engagement data.
Virtual Desktop Infrastructure (VDI) Mindshare Distribution
ProductMindshare (%)
Microsoft Remote Desktop Services5.9%
NICE DCV1.8%
Other92.3%
Virtual Desktop Infrastructure (VDI)
 

Featured Reviews

reviewer2795433 - PeerSpot reviewer
Cloud Ops Lead at a tech vendor with 10,001+ employees
Secure remote access has protected sensitive country data and supports strict compliance needs
I understand from the IT team managing Microsoft Remote Desktop Services that it is complex to set up the multiple roles, certificates, and networks required. Networking is quite complicated. Even though on the data center side it is quite simple, maintaining the farm of other connections that connect to that server is the complex piece. I understand there are more modern systems replicating what this solution does, which are easier to use, such as Azure Virtual Desktop within Microsoft Azure Cloud or Amazon WorkSpaces, which I have used before. Rather than having to manage all the complex networking, you could abstract it away a little further in the cloud for easier use. I also understand that this tool is in an end-of-life state now, with Microsoft actively pushing people towards Azure Virtual Desktop or Windows 365. I do not believe further features will be rolled out due to its end-of-life state, making it a legacy solution now.
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Top Industries

By visitors reading reviews
Manufacturing Company
12%
Computer Software Company
10%
Government
8%
Comms Service Provider
7%
Manufacturing Company
37%
Comms Service Provider
8%
Healthcare Company
8%
Computer Software Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business41
Midsize Enterprise16
Large Enterprise34
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Microsoft Remote Desktop Services?
My experience with pricing, setup cost, and licensing for Microsoft Remote Desktop Services was that the licensing was acceptable, but I think the cost was fair.
What needs improvement with Microsoft Remote Desktop Services?
Microsoft Remote Desktop Services could be improved because when I am connected to a larger screen like an external monitor, the window for remote desktop is not able to fill the screen entirely bu...
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Also Known As

Remote Desktop Services
No data available
 

Overview

 

Sample Customers

Bank Alfalah Ltd.
Information Not Available
Find out what your peers are saying about Citrix, Broadcom, Omnissa and others in Virtual Desktop Infrastructure (VDI). Updated: March 2026.
884,873 professionals have used our research since 2012.