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Mimecast Advanced Email Security vs Sophos Email Appliance [EOL] comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Mimecast Advanced Email Sec...
Average Rating
8.2
Reviews Sentiment
5.9
Number of Reviews
49
Ranking in other categories
Email Archiving (1st), Email Security (4th), Office 365 Protection (2nd), Secure Email Gateway (SEG) (3rd)
Sophos Email Appliance [EOL]
Average Rating
8.4
Number of Reviews
7
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Avinash Mishra - PeerSpot reviewer
Manager - EUC at Finthrive
Advanced email filtering has blocked massive spam volumes and prevents unauthorized data leaks
Improvements for Mimecast Advanced Email Security include enhancing the user interface and accessibility, particularly regarding admin capabilities to add or modify user accounts. Streamlining this could improve overall usability and security management for users. Reporting is another area needing improvement in Mimecast Advanced Email Security, as the reports provided are not very easy to decipher. With artificial intelligence being integrated into various tools including Mimecast Advanced Email Security, I believe there is potential to enhance functionality, enabling users to ask specific questions and retrieve concise answers instead of overwhelming data. I choose a nine for Mimecast Advanced Email Security because improvements such as better user interface and artificial intelligence integration features would greatly enhance its usability. While no tool is perfect, these adjustments could greatly elevate Mimecast Advanced Email Security's capabilities.
reviewer1279443 - PeerSpot reviewer
Senior Security Architect at a tech services company with 51-200 employees
Easy to install and secures users against URL relay attacks, spam, and malicious attachments
The frequency in which this solution receives technical updates should be improved. If they are to be rated as the number one email appliance then they should also be the first to receive updates. It should happen across all of the customers, immeidately. In the next release of this solution, I would like to see more user awareness, such as information about phishing email attacks that have been prevented. The baselining and reporting is better with some of the competing solutions.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is scalable."
"I recommend Mimecast based on customer requirements and budget."
"It's good, it keeps the spam out, and it does a really good job at not allowing threats through."
"The security is pretty good, and that's why we're going to upgrade to an even more advanced package. We used it when we had a power issue, and it works. It has been pretty reliable, and the support has been quite good."
"The initial setup is very straightforward."
"The most valuable feature of Mimecast Mailbox Continuity is real-time alerts."
"URL inspection works pretty well."
"Mimecast Advanced Email Security is a good product and is very stable."
"Overall, this solution is easy to handle."
"The interface makes it really easy to administer and configure."
"Previous issues were resolved as soon as we deployed the solution."
"Using this solution, they are no longer able to manipulate emails."
"The filtering aspect is the solution's most valuable feature."
"Sophos Email Appliance provides a layer of security that effectively defends against malicious attacks that arrive via email."
"The solution is scalable; we have about 400 users on it right now."
"This is a stable, scalable product that provides a reliable email protection layer."
 

Cons

"The solution is very expensive."
"Certainly, the primary area needing improvement is Mimecast's customer support. Our experience as Mimecast customers has been less than satisfactory. Even when raising a priority ticket, the response time is unacceptably long, often taking around five to six hours. This level of service is disappointing. Additionally, there have been recurring service disruptions in the UK region, leading to extended email delays due to various service issues. This year alone, we've encountered such problems on approximately four occasions."
"This solution can be frustrating. It blocks many things that should be going through."
"What can be improved with Mimecast Advanced Email Security is around the Brand Exploit Protect tool; the turnaround times to take down sites or block them in the meantime are a bit slow, and the detection of brand exploitation out in the world could be better."
"It analyzes patterns but sometimes overlooks suspicious indicators."
"Their support should be improved. They are notorious for sending you to knowledge-based articles rather than actually talking to you, but that is, unfortunately, kind of becoming a trend with everything. In terms of features, I haven't had any complaints. However, I don't like the fact they moved to a paid training subscription model. They used to have a lot of free webinars for training, but they have started to charge for them in the past year."
"I did have a problem with Mimecast. That is why I was looking for an alternative solution because their sender IP address gets poorly rated by Microsoft."
"The price of the solution is expensive. It can improve by reducing the price."
"Sometimes there are issues with exchange and active directory integration."
"It may be possible for them to improve on the options in reporting."
"Occasionally the solution doesn't catch spam mail."
"More things need to be integrated into this device, like DLP, so we can have a complete solution in one box."
"There are a few issues with integration that need to be addressed; this would help make deployment easier for new users."
"The baselining and reporting is better with some of the competing solutions."
"In the next release of this solution, I would like to see more user awareness, such as information about phishing email attacks that have been prevented."
"Reporting could have more options for users to customize desired results."
 

Pricing and Cost Advice

"Compared to the other products in the market, it is neither cheap but nor very expensive. I would rate it somewhere in the middle, 5 out of 10."
"On a scale of one to ten, where one is cheap, and ten is expensive, I rate the pricing a ten."
"For what it is, the product is overpriced."
"The customers can select the license packages as per their requirements."
"Compared to the other solutions in the market, Mimecast Email Security with Targeted Threat Protection's pricing is fine."
"It is a bit expensive."
"The licensing costs are per-user for the product that you get with them."
"The product price is moderate. I rate the pricing a five out of ten."
"Negotiate as much as you can."
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Top Industries

By visitors reading reviews
Outsourcing Company
11%
Computer Software Company
9%
Financial Services Firm
9%
Manufacturing Company
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise12
Large Enterprise23
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise3
 

Questions from the Community

What needs improvement with Mimecast Email Security with Targeted Threat Protection?
There is room for improvement since new threats are emerging. Considering the availability of new features would be worthwhile. Mimecast Email Security is somewhat expensive compared to the competi...
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Also Known As

Mimecast Email Security with Targeted Threat Protection, Mimecast Web Security, Mimecast Mailbox Continuity, Email and Collaboration Threat Protection
Email Appliance
 

Overview

 

Sample Customers

Hewlett-Packard Company (HP), Cushman and Wakefield, PIB Group, Swissport
Investors Savings Bank
Find out what your peers are saying about Proofpoint, Microsoft, Check Point Software Technologies and others in Email Security. Updated: October 2026.
920,769 professionals have used our research since 2012.