Sage CRM vs monday.com comparison

monday.com and Sage are both solutions in the CRM category. monday.com is ranked #4 with an average rating of 8.3, while Sage is ranked #29 with an average rating of 8.0. monday.com holds a 1.1% mindshare in CRM, compared to Sage’s 0.7% mindshare. Additionally, 98% of monday.com users are willing to recommend the solution, compared to 77% of Sage users who would recommend it.

monday.com

Read 238 monday.com reviews

10,775 Views
3,987 Comparison Views

98% willing to recommend

Sage CRM

Read 8 Sage CRM reviews

1,826 Views
1,808 Comparison Views

77% willing to recommend

monday.com

Sage CRM

Comparison Buyer's Guide

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Executive SummaryUpdated on Jun 3, 2026

Sage CRM and monday.com compete in the CRM software category. Sage CRM seems to have the upper hand in inventory control and Microsoft Office 365 integration, while monday.com excels in task management and ease of use.

Features: Sage CRM is highly valued for tracking staff communications and billing, managing inventory, and integrating with Microsoft Office 365. Its flexibility supports scaling by adding users and accessing modules and reports. monday.com is known for its task creation and organization, featuring automation, integrations, and time tracking to manage projects with an intuitive interface.

Room for Improvement: Sage CRM could improve by enhancing email and social media integration, simplifying customization, and offering better reporting features. monday.com could refine board customizations, improve automation, and offer more CRM integrations while addressing external messaging and mobile app usability.

Ease of Deployment and Customer Service: Sage CRM offers on-cloud and on-premises setups with robust customer support, including a comprehensive knowledge base and quick technical assistance. monday.com supports cloud and on-premises environments with responsive customer service, though proactive support engagement could be enhanced.

Pricing and ROI: Sage CRM is moderately priced for annual licensing catering to enterprise needs but is sometimes viewed as expensive. monday.com presents good value through extensive features at competitive pricing, though enterprise-level costs can be high. Both products offer substantial ROI.

To learn more, read our detailed Sage CRM vs. monday.com Report (Updated: June 2026).

Buyer's Guide

Sage CRM vs. monday.com

June 2026

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Helped 900,644 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

ROI

Sentiment score

6.6

monday.com enhances productivity, efficiency, and collaboration, offering significant value through time savings and improved task management despite ROI calculation challenges.

Sentiment score

8.0

Sage CRM offers high ROI with excellent accessibility and reporting, but some find its licensing costly compared to cheaper alternatives.

We have about 14% of time savings on average on a given project and about 17 to 18% in cost savings as well.

Shreyans Parekh

Vice President, Finance and Operations at Fruitist

It efficiently helps to centralize planning, tracking, and collaboration.

reviewer2794440

HITRUST and GRC Consultant at a consultancy with 11-50 employees

I have seen a return on investment with monday.com, specifically time saved.

Randolf Jay Tiposo

Technical Consulting Manager at a retailer with 201-500 employees

For more quotes and insights, download the monday.com report

No quotes available

For more quotes and insights, download the Sage CRM report

Customer Service

Sentiment score

7.3

Monday.com's customer service is responsive and efficient, with users appreciating quick, professional support despite room for personalized improvements.

Sentiment score

7.4

Sage CRM customer service is effective, with highly-rated support and helpful resources, though response times can vary.

I would rate the customer support on a scale of one to ten as a ten

Sasha Kerbel

Head of Consulting at a consultancy with 1,001-5,000 employees

I would rate their customer service a ten.

FabioPereira1

Head of Financial Team at resolutte

We only had one issue with logging in a few months back and we were able to get on monday.com customer support and get the resolution for our issue within an hour, which was great.

Shreyans Parekh

Vice President, Finance and Operations at Fruitist

For more quotes and insights, download the monday.com report

No quotes available

For more quotes and insights, download the Sage CRM report

Scalability Issues

Sentiment score

7.8

Monday.com is adaptable and scalable for teams of all sizes, supporting growth, customization, and efficient project management across departments.

Sentiment score

6.7

Sage CRM is scalable, contingent on team configuration, supporting 80 to 105 users with high user scalability ratings.

Within about four to five months of rolling this out across teams, we got usage rates up to anywhere between 70 to 85% of members within each of the teams that we rolled out using monday.com on a daily basis or a few times a week.

Shreyans Parekh

Vice President, Finance and Operations at Fruitist

monday.com's scalability is great.

Randolf Jay Tiposo

Technical Consulting Manager at a retailer with 201-500 employees

Regarding scalability, monday.com is easy to scale up as my needs change.

Sasha Kerbel

Head of Consulting at a consultancy with 1,001-5,000 employees

For more quotes and insights, download the monday.com report

No quotes available

For more quotes and insights, download the Sage CRM report

Stability Issues

Sentiment score

7.9

Monday.com is praised for stability and reliability, with rare issues quickly resolved, ensuring seamless project management.

Sentiment score

8.4

Sage CRM is highly praised for its reliability and stability, with long-term users consistently rating it eight to nine out of ten.

We got on the phone with our rep and the IT support team and we were able to get our issues resolved within an hour.

Shreyans Parekh

Vice President, Finance and Operations at Fruitist

Their support team is very helpful, so even if there is an issue or a question, they answer quickly.

Ulkar Gorzen

Sr. Analyst at a tech vendor with 1,001-5,000 employees

For more quotes and insights, download the monday.com report

No quotes available

For more quotes and insights, download the Sage CRM report

Room For Improvement

Users seek better integration, automation, templates, reporting, time tracking, notifications, task management, collaboration, and enhanced performance in monday.com.

Sage CRM requires interface enhancements, faster support, better reporting, improved integrations, and updated features for modernization and efficiency.

The need for a stable connection is critical as there are network issues that slow our processes down.

Alan Chiou

PM at Galaxy Software Services

I would like to have the ability to create more than two levels of subtasks in monday.com.

PAULINE Wanjiku

Project manager at WITS

Role-based access control is the main thing I would identify when it comes to needed improvements for monday.com.

reviewer2783439

DevOps at a marketing services firm with 51-200 employees

For more quotes and insights, download the monday.com report

No quotes available

For more quotes and insights, download the Sage CRM report

Setup Cost

monday.com provides scalable, cost-effective project management solutions with transparent pricing, valued for adaptability despite potential high enterprise costs.

Sage CRM is seen as cost-effective for enterprises but can be expensive, especially in Africa, with annual licensing fees.

It is quite expensive.

FabioPereira1

Head of Financial Team at resolutte

The basic, standard, and pro plans range from $12 to $24 per user per month.

Kavya S

Data Engineer at a outsourcing company with 201-500 employees

Licensing being somewhat challenging, having to choose which users we had and such things.

Sasha Kerbel

Head of Consulting at a consultancy with 1,001-5,000 employees

For more quotes and insights, download the monday.com report

No quotes available

For more quotes and insights, download the Sage CRM report

Valuable Features

Monday.com enhances productivity through automation, customizable dashboards, intuitive task management, seamless integrations, and user-friendly interfaces.

Sage CRM excels in customization, integration, and functionality, offering robust management, reporting, and scalability for enhanced customer and employee tracking.

monday.com saves time and gets everyone on the same page within my team.

FabioPereira1

Head of Financial Team at resolutte

monday.com has impacted my organization positively by reducing the amount of work we do to keep track of information and making it easier to maintain records.

reviewer2783439

DevOps at a marketing services firm with 51-200 employees

Automation has had the biggest impact on my workflow because we are able to automate small, tedious, and time-consuming tasks, thereby saving a lot of time.

Hanah Benta

Project Manager at AT&T

For more quotes and insights, download the monday.com report

No quotes available

For more quotes and insights, download the Sage CRM report

Categories and Ranking

monday.com

Ranking in CRM

4th

Average Rating

9.4

Reviews Sentiment

7.3

Number of Reviews

238

Ranking in other categories

Project Portfolio Management (3rd), Project Management Software (2nd), Marketing Management (3rd), Opportunity Management (4th)

Sage CRM

Ranking in CRM

29th

Average Rating

7.8

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of June 2026, in the CRM category, the mindshare of monday.com is 1.1%, down from 3.9% compared to the previous year. The mindshare of Sage CRM is 0.7%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

CRM Mindshare Distribution
Product	Mindshare (%)
monday.com	1.1%
Sage CRM	0.7%
Other	98.2%

CRM

Featured Reviews

Shreyans Parekh

Vice President, Finance and Operations at Fruitist

Centralized workflows have boosted cross-team collaboration and made complex projects manageable

monday.com can continue to improve their AI capabilities. When comparing monday.com to several alternatives when I was evaluating a project and project management, product road mapping, and workflow management platform for us, I looked at competitors such as Asana, ClickUp, SmartSheet, Airtable, and Notion. In my opinion, competitors such as Airtable and SmartSheet, especially followed by Asana and ClickUp, have worked on their AI and generative AI roadmap to combine database functionality with a very user-friendly interface for knowledge management and project tracking, essentially combining both worlds. Their AI is more sophisticated than what monday.com has released thus far. They provide a cleaner task-focused workflow management platform and I think that monday.com can still improve on this core piece of their technology. I think monday.com could also seek to be more process-oriented and intuitive. Other alternatives such as Asana and SmartSheet offer that approach. There is a steeper learning curve to learn monday.com in my opinion compared to Airtable, Asana, and others because I have also used those tools and platforms at other organizations. There is a bit of a learning curve with new users on monday.com because it is not as streamlined as I have experienced with competitors such as SmartSheet or Airtable. The capability sets are great, however, you may need to be hand-held via a monday.com rep when you get started within your organization or view the library of tutorials that monday.com has available. You can also view them on YouTube and that will help you get started on monday.com.

Read full review

Vaiyapurisankar K

Deputy Manager - IT at Nidec Corporation

Useful to access data anytime and helpful in generating reports quickly

Speaking about the product's ability to improve sales processes, I would say that even though the tool offers project management capabilities along with ERP functionalities, my company doesn't use it for project management or HR-related areas. My company majorly uses the tool for finance, logistics, and inventory control. I haven't had the need for my company to not integrate the tool with other products. Though my company uses the product separately, we can export Sage CRM into Excel, after which the data can be integrated with other software products. Though the tool can be integrated with other products, my company doesn't do it because Sage CRM is enough for us. The analytical reporting part of the business product is good. The analytical reporting part of the product is used for financial years, along with the profit and loss reports and inventory reports. For the sales part in our company, we use the analytical reports generated by the product to help the sales people in a region-wise, sales-wise and product-wise manner. In my company, one of the teams will be changing from Sage CRM to Microsoft Dynamics. I recommend the product to others who plan to use it, especially since it is a tool suitable for medium-sized companies and not for enterprise-sized businesses. Medium-sized companies can use the product since it is an economical and reliable tool. I rate the tool a nine out of ten.

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Top Industries

By visitors reading reviews

Construction Company

11%

Manufacturing Company

10%

Financial Services Firm

Outsourcing Company

Construction Company

23%

Manufacturing Company

13%

Comms Service Provider

10%

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	181
Midsize Enterprise	28
Large Enterprise	32

By reviewers
Company Size	Count
Small Business	3
Midsize Enterprise	3
Large Enterprise	2

Questions from the Community

Do you recommend Monday.com?

Monday.com is one of the best project management softwares available on the market. It lets you create and customize the tools you need to run every aspect of your work. I particularly favor it bec...

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What needs improvement with monday.com?

I think monday.com can be improved by having more integration to other applications. Integration is needed because some of our clients want to have a native integration in their monday.com and exis...

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What is your primary use case for monday.com?

My main use case for monday.com is CRM and people management. Most of what we use is as a CRM. One specific example of how I use monday.com for CRM and people management is that one of our clients ...

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What is your experience regarding pricing and costs for Sage CRM?

The product is expensive.

See all answers

What needs improvement with Sage CRM?

The product could be improved by modernizing the charts and analytics. Additionally, the export features and interactivity of the charts need enhancement.

See all answers

What is your primary use case for Sage CRM?

We use the product for managing leads and cases. It helps us track cases through customizable workflows and efficiently handle lead tracking.

See all answers

Comparisons

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Compared 4% of the time

HubSpot CRM vs monday.com

Compared 4% of the time

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Compared 21% of the time

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Compared 13% of the time

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Compared 12% of the time

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Compared 10% of the time

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Compared 7% of the time

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Product Reports

Buyer's Guide

monday.com

June 2026

Download monday.com product report

Buyer's Guide

CRM

May 2026

Download Sage CRM product report

Overview

Monday.com enhances project management with automation, customization, and a user-friendly design, featuring Gantt charts, real-time updates, and extensive tool integrations.

Monday.com offers automation, customization, and user-friendly interfaces to improve project management capabilities. Its features, including Gantt charts, real-time updates, and integrations with tools like Slack and Google Suite, help teams streamline workflows. Users benefit from color coding, task assignments, subitems, and dashboards for a comprehensive project overview. Notifications, file-sharing, and forms increase collaboration, while templates simplify processes. However, it requires enhancements in user experience, speed, and mobile features. Challenges include limited boards, excessive notifications, and integration issues with Google Calendar and QuickBooks. Businesses use Monday.com for CRM tasks, sales tracking, marketing, and creative projects across fields like architecture, biotech, and nonprofits.

What are the key features of Monday.com?

Automation: Automate repetitive tasks to focus on more strategic activities.
Customization: Tailor workflows with adaptable templates and settings.
Integrations: Seamlessly connect with popular tools for enhanced functionality.
Gantt Charts: Visualize project timelines and dependencies with ease.
Real-Time Updates: Receive instant updates to stay informed and agile.

What benefits or ROI should users expect?

Enhanced Efficiency: Streamlined workflows lead to better time management.
Improved Collaboration: Active communication and file-sharing reduce email dependencies.
Adaptability: Customization options cater to diverse project needs.
Comprehensive Overview: Dashboards offer clear insights into project progress.
Resource Management: Efficient scheduling and task allocation optimize resources.

In industries like architecture, biotech, and nonprofit, Monday.com facilitates communication, task tracking, and collaboration for remote teams. It is commonly utilized for CRM, sales tracking, marketing, and creative project management, ensuring workflow organization and client management are streamlined.

monday.com

Sage CRM offers efficient tracking for communication and billing, integrating seamlessly with Microsoft Office 365. Its customizable workflows and robust features for inventory control, accounting, and finance make it a reliable choice for businesses seeking a user-friendly interface and stable performance.

Sage CRM serves businesses by managing customer relationships and facilitating user-supplier networking, supporting account management, inventories, purchase orders, invoicing, and case tracking. It integrates with systems like Sage 300 ERP, managing entire transaction processes from quoting to invoicing. Businesses benefit from stable quoting features, scalability, and reliable technical support, although improvements are needed in integration with email, social media, and user interface modifications. Enhancements should also address dynamic reporting, analytics, and transaction monitoring speed.

What are the key features of Sage CRM?

Communication and Billing Tracking: Efficient tracking for staff and client interactions.
Seamless Microsoft Office 365 Integration: Simplifies tasks by integrating with Office 365.
Robust Inventory and Finance Management: Streamlines control and accounting processes.
Customizable Workflows: Adapts processes to business needs.
Scalable Quoting Features: Supports business growth and adapts to changes.

What are the benefits companies should look for?

User-Friendly Interface: Simplifies navigation and daily tasks.
Stable Performance: Ensures reliable operations for businesses.
Flexibility and Upgradeability: Enhances the user experience and adapts to technological advancements.
Reliable Technical Support: Provides assistance and resolves issues promptly.
Opportunity and Case Management: Streamlines management and supports strategic decision-making.

Sage CRM is implemented in industries for effective networking between users and suppliers, managing relationships, and supporting diverse functions like timesheets, opportunities, and data analytics. Its customization allows integration with platforms such as Sage 300 ERP to facilitate transaction recording and finance management.

Sage

Sample Customers

Raw Digital, Wix, Discovery, Frost & Sullivan, Adidas, Asos, Uber

Avis, Fuji Xerox, Formula 1

Buyer's Guide

Sage CRM vs. monday.com

June 2026

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