monday.com and HubSpot CRM are robust tools in the project management and CRM markets, respectively. Based on user reviews, monday.com holds the upper hand in project management through its customizable workflows and automation capabilities, whereas HubSpot CRM excels in marketing automation and sales lead management.
Features: monday.com offers task management with customizable workflows, powerful automation, and integration capabilities which make it ideal for managing projects. HubSpot CRM is noted for its marketing automation, efficient sales lead management, and seamless integration within sales and marketing processes.
Room for Improvement: Users of monday.com seek advanced template options, better integration, scalability for larger projects, and enhanced notification management. HubSpot CRM users desire improved customization capabilities, more competitive pricing models, and expanded integrations to enhance flexibility and efficiency.
Ease of Deployment and Customer Service: monday.com provides flexibility as it is available in cloud and on-premises environments, with responsive technical support. HubSpot CRM primarily operates on a public cloud, offering a seamless setup experience and praised customer support.
Pricing and ROI: monday.com is perceived as reasonably priced with significant ROI in workflow efficiency and reduced project delays. HubSpot CRM offers a free version and tiered pricing, but some find it expensive for smaller teams despite its streamlining of sales processes and marketing success.
There is always an account rep that's available, and there is a technical account rep that is available for every account.
Part of it is different language use, and while that's okay, it wasn't immediately evident where to find help, verify, or submit a question and get responses.
HubSpot's customer service is excellent and fast.
I would rate their customer service a ten.
Handling around 100 to 150 users is fine.
HubSpot CRM is a scalable solution.
There are a lot of enterprises using it, however, even as a GTM for HubSpot, their target market is predominantly SMB.
A package covering everything in a particular area without requiring the entire purchase would be excellent.
A better CRM can be achieved by providing more customization features.
The response time is slow.
The need for a stable connection is critical as there are network issues that slow our processes down.
I would like to have the ability to create more than two levels of subtasks in monday.com.
It is quite expensive.
HubSpot stands out for its ease of use, especially with sequence creation compared to other CRM solutions.
The features are superior, as few others can reach that level.
The feature that I find valuable is the customer 360-degree view and the marketing automation.
monday.com saves time and gets everyone on the same page within my team.
monday.com helps in quick decision-making by facilitating communication on the go through the comment section and email alerts when someone comments.
monday.com makes it very easy to input any information.
Product | Market Share (%) |
---|---|
HubSpot CRM | 1.6% |
monday.com for Enterprise | 1.9% |
Other | 96.5% |
Company Size | Count |
---|---|
Small Business | 39 |
Midsize Enterprise | 5 |
Large Enterprise | 8 |
Company Size | Count |
---|---|
Small Business | 177 |
Midsize Enterprise | 25 |
Large Enterprise | 21 |
HubSpot CRM is a comprehensive customer relationship management software that helps businesses manage their sales, marketing, and customer service activities. It offers a wide range of features, including contact management, email tracking, deal tracking, and task management.
With its intuitive interface and easy-to-use tools, HubSpot CRM allows users to streamline their sales processes, track customer interactions, and improve overall productivity. It also integrates seamlessly with other HubSpot products, such as marketing automation and customer service, providing a complete solution for businesses of all sizes.
Whether you're a small startup or a large enterprise, HubSpot CRM can help you organize and grow your customer relationships.
Monday.com enhances project management with automation, customization, and a user-friendly design, featuring Gantt charts, real-time updates, and extensive tool integrations.
Monday.com offers automation, customization, and user-friendly interfaces to improve project management capabilities. Its features, including Gantt charts, real-time updates, and integrations with tools like Slack and Google Suite, help teams streamline workflows. Users benefit from color coding, task assignments, subitems, and dashboards for a comprehensive project overview. Notifications, file-sharing, and forms increase collaboration, while templates simplify processes. However, it requires enhancements in user experience, speed, and mobile features. Challenges include limited boards, excessive notifications, and integration issues with Google Calendar and QuickBooks. Businesses use Monday.com for CRM tasks, sales tracking, marketing, and creative projects across fields like architecture, biotech, and nonprofits.
What are the key features of Monday.com?In industries like architecture, biotech, and nonprofit, Monday.com facilitates communication, task tracking, and collaboration for remote teams. It is commonly utilized for CRM, sales tracking, marketing, and creative project management, ensuring workflow organization and client management are streamlined.
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