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Acumatica vs HubSpot CRM comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Acumatica
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
3
Ranking in other categories
Cloud ERP (9th)
HubSpot CRM
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
49
Ranking in other categories
CRM (6th)
 

Mindshare comparison

Acumatica and HubSpot CRM aren’t in the same category and serve different purposes. Acumatica is designed for Cloud ERP and holds a mindshare of 3.6%, up 2.9% compared to last year.
HubSpot CRM, on the other hand, focuses on CRM, holds 1.2% mindshare, down 1.9% since last year.
Cloud ERP Mindshare Distribution
ProductMindshare (%)
Acumatica3.6%
Oracle Fusion Cloud ERP18.8%
NetSuite ERP17.6%
Other60.0%
Cloud ERP
CRM Mindshare Distribution
ProductMindshare (%)
HubSpot CRM1.2%
Microsoft Dynamics CRM2.6%
Salesforce Sales Cloud2.1%
Other94.1%
CRM
 

Q&A Highlights

CP
Chief Executive Officer at West Coast Corp
Aug 18, 2023
 

Featured Reviews

Steven-Parker - PeerSpot reviewer
CEO at Cottingham Ltd
Focused on inventory and accounting production; valuable inventory control and sales recording
The Acumatica features I found most valuable are inventory control and sales recording Additional features I would like to see in the next release are more flexible reporting options. I would specifically benefit from the ability to create comparative reports for many months instead of having to…
reviewer2396643 - PeerSpot reviewer
Founder at a marketing services firm with 1-10 employees
Has streamlined customer interaction tracking but the pricing structure needs more flexibility
The biggest constraint with HubSpot CRM is their pricing. Their per-user pricing is on the higher side, and most of their enterprise contracts require a minimum one-year guarantee for any enterprise agreement. Because we are using a free module of HubSpot CRM, we certainly see some value in it. We have been willing to pay HubSpot CRM money in the past. We certainly see an ROI out of that. The constraint is that they require a year-long commitment of minimum number of users. Our number of users is lesser than the commitment that they require. They require minimum five users to be signed into HubSpot CRM. Normally within the organization, there are only two or three people who use it. From that point of view, the seat cost and annual commitment are some of the things where we currently don't see a lot of value in using it.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The way everything integrated well with everything else was most valuable. We had one solution for everything, from the first phone call down to follow-up visits for wholesale callers and for just regular purchases."
"This solution supports multiple branches."
"The ease of having everything in one place is valuable."
"It avoids creating duplicate records by updating Salesforce automatically when changes occur in HubSpot CRM."
"The best feature in HubSpot CRM for us is the custom objects that we integrated. This allows us to include more information on the contact profile, company profile, and other details, making it easier for our staff to have all the necessary information before contacting our customers.Additionally, having all this information in a centralized place is highly beneficial for us."
"The feature that I find valuable is the customer 360-degree view and the marketing automation."
"It's highly reliable, and the flexibility it offers is noteworthy."
"It has nice features and matches our pipeline. Even in the free version, all of the features are available."
"The interface is good."
"The ability to track revenue and complete forecasting has been the most valuable feature."
 

Cons

"The solution doesn't have features to break down the structure for multiple people in the project."
"For support, we go through a distributor, and the support we receive from them is much better than what we would from Acumatica directly. When we went to Acumatica support directly, we were not happy with it."
"We should be able to personalize it for the company. There should be more customization of the pages so that they seem more like a company rather than as an outside company. We should be able to change company images and things like that and do this kind of personalization."
"I would need to try the product again to refresh my knowledge and give a recommendation."
"In HubSpot CRM there are many subscription models. Some things are limited compared to the subscription models. For example, I cannot track all the tasks that I have in CRM at once. I need to click on the specific deal to see what the task is. This could improve in the future."
"HubSpot CRM should include better scanning of business cards and getting content in."
"HubSpot CRM could improve in integration with other solutions."
"Ease of use is the most essential feature for us. HubSpot is intuitive, so you can learn everything just by exploring and trying it out yourself. The user interface is straightforward, and it's easy to pick that up."
"The scoring functionality in Salesforce is better. HubSpot CRM should improve its scoring feature."
"They need better UX or templates to change the mood or the look and feel."
"I believe that the navigation for sales representatives is not very good, and the tool needs improvement since it has become a mess with too much information to manage."
 

Pricing and Cost Advice

"It is very expensive for a small business. If you're a small business, it is not a very good solution in that aspect, but if you are big and have more manufacturing, it is well worth it. It comes with the ability to integrate with one website. We had to modify ours. We customized it so that we could do hundreds of websites. In Texas, I believe that we were the only one ever to be integrated with hundreds of websites. So, the development of our API probably cost us a hundred grand, and then there would be maintenance. That's all outside of the standard licensing fee."
"There is a cost for the solution. However, I am not aware of the price."
"The price of HubSpot CRM is expensive."
"The pricing is reasonable."
"We are using HubSpot CRM’s free version."
"The price of the solution could improve because it is expensive."
"We use a paid version of Hubspot and we have an annual license."
"The pricing is in a midrange if you line up the marketing tools."
"If one is a low price and ten is a high price, I rate the pricing as a five. HubSpot CRM is much more expensive than Salesforce. My company probably pays around 40 USD per user monthly."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Manufacturing Company
12%
Non Profit
8%
University
7%
Performing Arts
10%
Comms Service Provider
10%
Manufacturing Company
8%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business39
Midsize Enterprise5
Large Enterprise8
 

Questions from the Community

Ask a question
Earn 20 points
What do you like most about HubSpot CRM?
The best thing about HubSpot is its clear workflow. Anyone can understand the flows of your contacts, your emails, their delivery dates, and the reasons behind their movements.
What is your experience regarding pricing and costs for HubSpot CRM?
The cost is about the same price, currently charged monthly.
What is your primary use case for HubSpot CRM?
We are a user of HubSpot CRM. We are not a customer because we use all the free modules of HubSpot CRM over the last years that we have used it. Because the CRM is free, we use the CRM. HubSpot CRM...
 

Comparisons

 

Overview

 

Sample Customers

Additive-X, Carlson-LaVine Inc, Cornell Cooperative Extension, Alpha Insulation and Waterproofing, Dukathole Group, Eagle Fence Distributing, Clive Coffee
digimind, easyrecrue, software2, subaru, suzuki
Find out what your peers are saying about Acumatica vs. HubSpot CRM and other solutions. Updated: September 2024.
884,933 professionals have used our research since 2012.