Acumatica is a modern, adaptable business management software designed to meet the specific requirements of small to mid-sized enterprises. It offers cloud-based solutions tailored to enhance operational efficiency across various industries.
| Product | Mindshare (%) |
|---|---|
| Acumatica | 3.3% |
| Oracle Fusion Cloud ERP | 20.7% |
| NetSuite ERP | 20.7% |
| Other | 55.3% |
Leveraging cutting-edge technology, Acumatica provides an integrated platform that seamlessly connects all facets of a business, including finance, sales, and operations. Its flexible and scalable architecture empowers companies to innovate while maintaining control over budget and resources. With comprehensive reporting capabilities and a user-friendly experience, it aids businesses in making informed decisions in a dynamic market environment.
What are the key features of Acumatica?Acumatica has proven effective across industries such as manufacturing, construction, and distribution, offering tailored solutions that address industry-specific needs. For instance, in manufacturing, it helps streamline supply chain processes, whereas in construction, it supports project management and ensures adherence to timelines and budgets.
Additive-X, Carlson-LaVine Inc, Cornell Cooperative Extension, Alpha Insulation and Waterproofing, Dukathole Group, Eagle Fence Distributing, Clive Coffee
| Author info | Rating | Review Summary |
|---|---|---|
| CEO at Cottingham Ltd | 3.0 | I found Acumatica valuable for inventory control and sales recording. I would like more flexible reporting options, such as creating comparative reports over multiple months. Compared to Salesforce, Acumatica is less expensive and better focused on inventory and accounting production. |
| ERP Project Manager at a manufacturing company with 1-10 employees | 5.0 | I found Acumatica's user interface beneficial, featuring multi-company, multi-currency support, and credit verification. However, it lacks project accounting features crucial for construction companies. I switched from Odoo for its advanced branch management and features. |
| IT Manager at MHR Brands | 4.0 | Acumatica provided a stable, integrated solution for everything from sales to manufacturing, delivering good ROI for my company. However, it requires SQL for advanced customization, lacks easy personalization, and is too expensive for small businesses. |
The Acumatica features I found most valuable are inventory control and sales recording.
Additional features I would like to see in the next release are more flexible reporting options. I would specifically benefit from the ability to create comparative reports for many months instead of having to do one single month.
Our company has been using Acumatica for eight years. However, personally, I have been using it for two years.
I would rate the stability of this solution a nine out of ten. It is rarely down.
My impression is that this solution is not that scalable. Everything this product does, it does from the beginning. I cannot say what else we could grow with it, but it does what it is supposed to do.
We have 10 to 12 Acumatica users.
For support, we go through a distributor, and the support we receive from them is much better than what we would from Acumatica directly. When we went to Acumatica support directly, we were not happy with it.
Negative
The initial setup was quite complicated.
We implemented it with external consultants that still work with us.
I would advise other users that before they purchase this solution, they need to understand their requirements and needs.
I would rate Acumatica's value for its price, a four out of five (with one being cheap and five being very expensive). It is quite expensive for the value we get.
We evaluated Salesforce next to Acumatica, but the former solution is a lot more expensive for essentially the same product. Salesforce also seemed much more focused on account and sales management, whereas Acumatica is much more focused on inventory and accounting production.
In general, I would rate Acumatica a six out of 10 overall.
The user interface has many features like Multi-company and Multi-Currency. In the costing method, the warehouse is a critical port; you cannot find it in any other software, so it's helpful.
When I logged into project accounting, I found that the solution didn't have features to break down the structure for multiple people in the project. I think it's hard for the construction companies to work with the project on Acumatica. This feature should added in future versions.
I have been using the solution for three years.
The solution has good stability, and I haven't faced any issues.
The scalability of the solution is good. Around five hundred people in our organization are using the solution.
The tech support from the solution is very supportive. I would rate the customer support a ten out of ten. They answered the end questions on time, whenever I had any issues.
Positive
It's easy to install this solution. It only takes two hours to install and three engineers can complete the installation process. The solution is easy to maintain and Acumatica is very supportive.
Before choosing Acumatica, I used Odoo for a year; it's only for small companies and doesn't have many features like Acumatica. This solution supports multiple branches, whereas Odoo just started inversion with branches, but Odoo doesn't work as well as Acumatica. I wasn't convinced by the features of Odoo. Acumatica also has the feature of credit verification, which was very basic in Odoo.
The customer support team is very supportive and the solution is user-friendly. In addition to the multiple features, it's a good system. I would rate Acumatica a ten out of ten, I am very satisfied with the solution.
I used it in my previous company. I'm not with that company anymore, but it is still being used there. Three months ago would be the last time I implemented it.
Acumatica did everything. From our shipping platform, we integrated it with our website for drop shipping and our manufacturing. Everything was run through Acumatica, such as sales and customer management.
It was a cloud-based service. Our instance was hosted on a server at Acumatica, and then we had the modules for manufacturing.
Having everything in one database made it a lot easier in the long run. If we needed anything, we didn't have to check in multiple systems. We could just log in to Acumatica.
The way everything integrated well with everything else was most valuable. We had one solution for everything, from the first phone call down to follow-up visits for wholesale callers and for just regular purchases.
It housed everything for us, such as customer information, product information, product changes, and pictures for the product. We had everything linked so that it would automatically integrate with our website.
Some of the customization features are a little bit difficult to use if you're not really well-versed in SQL. Other than that, it is pretty cut and dry for the end-user.
We should be able to personalize it for the company. There should be more customization of the pages so that they seem more like a company rather than as an outside company. We should be able to change company images and things like that and do this kind of personalization.
It is very expensive for a small business.
It seems to be pretty stable. We never had an outage. Occasionally, when it was doing an update, it might slow down a little bit, but other than that, it was functioning as we needed it.
It scales well for medium to large businesses to enterprises, but it is not very good at the smaller end of this. It is not something your local grocery stores or your local smaller businesses would want to use.
In terms of users, we had, at the most, 40 users in the house. We had the portal set up on ours. So, all of our dropship customers or wholesale customers could actually go in and order directly from it. If you counted that, then there were a hundred users.
All of the tech support was handled through the value-added reseller. So, we had an assigned representative from the value-added reseller with whom we worked directly.
We used Salesforce, but it wasn't as versatile.
I wasn't there during the initial deployment, but during one of the upgrade processes, they did botch the integration. So, we had a few issues, and we had to actually start from scratch, but with the import and export scenarios, it was not very difficult. You can set up the entire database and do the whole setup in an hour on a computer. From there, use the import and export scenarios to handle everything. Overall, it takes a couple of hours. One person can deploy it.
Maintenance was done by the value-added reseller. The value-added reseller is the link between the corporate and the end customer. So, they handle all the updates and everything that's needed.
The company saw a return on investment from using this product. It definitely pays for itself, and as long as it covers itself, it is good.
It is very expensive for a small business. If you're a small business, it is not a very good solution in that aspect, but if you are big and have more manufacturing, it is well worth it.
It comes with the ability to integrate with one website. We had to modify ours. We customized it so that we could do hundreds of websites. In Texas, I believe that we were the only one ever to be integrated with hundreds of websites. So, the development of our API probably cost us a hundred grand, and then there would be maintenance. That's all outside of the standard licensing fee.
I would advise having somebody on staff who is familiar with SQL. If you want to put up any kind of special pages and want to have a kind of general inquiry or you want any calculations, you have to be able to write SQL. So, that's the biggest issue.
I would rate Acumatica an eight out of 10.
