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Acumatica vs SAP Business ByDesign comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Acumatica
Ranking in Cloud ERP
9th
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
3
Ranking in other categories
No ranking in other categories
SAP Business ByDesign
Ranking in Cloud ERP
6th
Average Rating
7.8
Reviews Sentiment
7.2
Number of Reviews
16
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2026, in the Cloud ERP category, the mindshare of Acumatica is 3.9%, up from 2.4% compared to the previous year. The mindshare of SAP Business ByDesign is 4.7%, down from 8.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud ERP Market Share Distribution
ProductMarket Share (%)
SAP Business ByDesign4.7%
Acumatica3.9%
Other91.4%
Cloud ERP
 

Featured Reviews

Steven-Parker - PeerSpot reviewer
CEO at Cottingham Ltd
Focused on inventory and accounting production; valuable inventory control and sales recording
The Acumatica features I found most valuable are inventory control and sales recording Additional features I would like to see in the next release are more flexible reporting options. I would specifically benefit from the ability to create comparative reports for many months instead of having to…
MS
Divisional Manager IT at a manufacturing company with 1,001-5,000 employees
Valuable features enhance sales and service capabilities while performance improvements are needed
We received a few complaints about the slowness in SAP Business ByDesign last year, so I think SAP can focus on improving performance, particularly when it becomes slow during data saving and handling. My feedback about the modular architecture and customized features of SAP Business ByDesign is that it is only good, but we have not explored much on this one. The initial setup for SAP Business ByDesign was complex. One disadvantage was that we had the legacy system, SAP Business One, and we could not migrate our data to SAP Business ByDesign. They should have provided a migration path.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The way everything integrated well with everything else was most valuable. We had one solution for everything, from the first phone call down to follow-up visits for wholesale callers and for just regular purchases."
"This solution supports multiple branches."
"The most valuable feature of SAP Business ByDesign is it has a streamlined design."
"The standard system is stable."
"I like the tool’s customization."
"I find the tool’s every feature valuable."
"ByDesign's best features are its speed, real-time data, and reporting."
"The most valuable features of Business ByDesign are the integration of its modules, analytics, and dashboards."
"SAP Business ByDesign is connected to our S/4 HANA system, and we have developed some APIs which help us integrate the system with S/4 HANA."
"It has a quick implementation and onboarding of users. It is flexible with reports and powerful."
 

Cons

"For support, we go through a distributor, and the support we receive from them is much better than what we would from Acumatica directly. When we went to Acumatica support directly, we were not happy with it."
"We should be able to personalize it for the company. There should be more customization of the pages so that they seem more like a company rather than as an outside company. We should be able to change company images and things like that and do this kind of personalization."
"The solution doesn't have features to break down the structure for multiple people in the project."
"The payroll module of the solution could improve."
"ByDesign could be improved by making screen modifications easier."
"I would like the tool’s interface to be better. Currently, we use a client application to access the product. I want that to be replaced with a web version. I would like to improve the tool’s internet availability. I also want the product’s setup to be easier."
"The Arabic localization is neglected. It should have an Arabic interface. It lacks Arabic translation or support from right to left."
"There might be some hurdles when integrating with SAP ECC, but integration with SAP S/4HANA Cloud is smooth."
"With SAP S/4HANA, you can design your release strategy and modify it to include as many people as possible, which is missing in SAP Business ByDesign."
"There is room for improvement in the reporting capability. To use it properly, you need intensive IT support. You cannot write your own reports."
"The solution does not support customization for forms and reports. It's not flexible in case you need some enhancements in business processes."
 

Pricing and Cost Advice

"It is very expensive for a small business. If you're a small business, it is not a very good solution in that aspect, but if you are big and have more manufacturing, it is well worth it. It comes with the ability to integrate with one website. We had to modify ours. We customized it so that we could do hundreds of websites. In Texas, I believe that we were the only one ever to be integrated with hundreds of websites. So, the development of our API probably cost us a hundred grand, and then there would be maintenance. That's all outside of the standard licensing fee."
"The price of SAP Business ByDesign is less expensive than SAP S/4HANA. However, the price is on par with other similar competitors, such as Microsoft."
"I rate the price of SAP Business ByDesign a seven out of ten."
"The tool’s subscription is yearly. There is no flat pricing involved and everything has a range. Pricing depends on the functionality that you would use. You need to also pay for the additional hosting and maintenance costs."
"The price of the solution could be better. They have to come up with a new strategy."
"We have to pay yearly."
"The pricing depends on company size. It's cheaper for small companies and more expensive for large ones."
"Everything is included in the licensing cost of the solution. However, they use a per-user model for additional charges."
"The tool’s pricing is expensive."
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Manufacturing Company
12%
Healthcare Company
10%
Non Profit
8%
Healthcare Company
11%
Computer Software Company
9%
Manufacturing Company
8%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise4
Large Enterprise5
 

Questions from the Community

Ask a question
Earn 20 points
What do you like most about SAP Business ByDesign?
The most valuable features of SAP Business ByDesign are customer invoicing and cost and revenue, from which I get the data for my project reports.
What is your experience regarding pricing and costs for SAP Business ByDesign?
The price is high, as every year SAP increases the price by 3.5%.
What needs improvement with SAP Business ByDesign?
We received a few complaints about the slowness in SAP Business ByDesign last year, so I think SAP can focus on improving performance, particularly when it becomes slow during data saving and handl...
 

Overview

 

Sample Customers

Additive-X, Carlson-LaVine Inc, Cornell Cooperative Extension, Alpha Insulation and Waterproofing, Dukathole Group, Eagle Fence Distributing, Clive Coffee
Standard Bank of South Africa, AOK Bundesverband, PT XL Axiata Tbk, Tvoy Dom, Schaidt Innovations GmbH & Co. KG, DeLaval International AB, EMC Corporation, Lenovo, Castle Importing Inc., Unilever, Rifle Paper Co., RAK Ceramics, Rough Country, B&G Manufacturing, Life is good Inc., Joy Global Inc., City of Cape Town
Find out what your peers are saying about Acumatica vs. SAP Business ByDesign and other solutions. Updated: December 2025.
881,733 professionals have used our research since 2012.