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Acumatica vs SAP S/4HANA Cloud comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Acumatica
Ranking in Cloud ERP
9th
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
3
Ranking in other categories
No ranking in other categories
SAP S/4HANA Cloud
Ranking in Cloud ERP
2nd
Average Rating
8.0
Reviews Sentiment
6.3
Number of Reviews
58
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2026, in the Cloud ERP category, the mindshare of Acumatica is 3.4%, up from 3.3% compared to the previous year. The mindshare of SAP S/4HANA Cloud is 10.1%, down from 17.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud ERP Mindshare Distribution
ProductMindshare (%)
SAP S/4HANA Cloud10.1%
Acumatica3.4%
Other86.5%
Cloud ERP
 

Featured Reviews

Steven-Parker - PeerSpot reviewer
CEO at Cottingham Ltd
Focused on inventory and accounting production; valuable inventory control and sales recording
The Acumatica features I found most valuable are inventory control and sales recording Additional features I would like to see in the next release are more flexible reporting options. I would specifically benefit from the ability to create comparative reports for many months instead of having to…
PK
Partner at Deloitte
Financial processes have become automated and integrated reporting delivers faster insights
A lot of my clients are complaining about the SAP license policy. I think that is quite intransparent and obviously quite expensive. I think that is a usual complaint. And also the flexibility to shift between different products and getting some kind of credits. People perceive that as intransparent and also not really flexible. This is what I would say. And obviously, as the product is quite complex, it's not intuitive. But this is basically the business processes. I would say the business processes themselves are complex, so I think this is not a problem of the system, it's rather a problem of the business processes that are trying to be reflected in the system. It's not a disadvantage but just a perception clients often quote. Everybody can improve. I think it depends on what kind of support package you have agreed with SAP. It depends, do you have premium service, do you have the basic support? Obviously, the basic support is lacking, but the SAP premium engagement, if you have chosen that one, then that's adequate. It's not, I would say it's not a great experience, but it's a good support. If you pay for it, you get what you need.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The way everything integrated well with everything else was most valuable. We had one solution for everything, from the first phone call down to follow-up visits for wholesale callers and for just regular purchases."
"This solution supports multiple branches."
"The solution is versatile with various integrated tools such as connecting with finance modules, controlling parameters, and creating universal journals."
"The technical support team has been responsive and helpful, addressing issues and providing solutions promptly whenever needed."
"The integration between SAP EWM and S4HANA Cloud is seamless."
"We like the web portal or interface, which is great; the user experience is much better than the current traditional SAP landscape, lots of business processes are simplified, there is less maintenance and less configuration effort needed, and more importantly, the performance is good."
"At least from my point-of-view, SAP is leaps and bounds ahead of anybody else in that space by far."
"I like the SAP offerings and the standard best practices included in the SAP S/4HANA Cloud version."
"This product makes it easier for us to reach and read data, and it has reduced the number of roles in our organization, making it leaner, more linear, and easier to manage our organizational chart."
"SAP S/4HANA Cloud provides integration, controls, efficiency, visibility into business operations, and collaboration, especially for geographically spread operations."
 

Cons

"For support, we go through a distributor, and the support we receive from them is much better than what we would from Acumatica directly. When we went to Acumatica support directly, we were not happy with it."
"It is very expensive for a small business."
"We should be able to personalize it for the company. There should be more customization of the pages so that they seem more like a company rather than as an outside company. We should be able to change company images and things like that and do this kind of personalization."
"The solution doesn't have features to break down the structure for multiple people in the project."
"The integration with third-party vendors could improve."
"There is significant room for improvement in SAP's support, as getting answers from them can be challenging."
"It is really hard. You need a team of specialists to implement this solution."
"I need more options for enhancing the system, especially compared to the features available in the on-premise version."
"Difficult to install and difficult to test. Testing needs to be improved. Scalability of this solution also needs improvement."
"The scalability of the solution could improve."
"The solution could improve by adding a planning model, such as BPC. Additionally, if we need to make changes in the profit center it has to be done manually. It is not connected to the cost center."
"Customer service and support's response time is really long."
 

Pricing and Cost Advice

"It is very expensive for a small business. If you're a small business, it is not a very good solution in that aspect, but if you are big and have more manufacturing, it is well worth it. It comes with the ability to integrate with one website. We had to modify ours. We customized it so that we could do hundreds of websites. In Texas, I believe that we were the only one ever to be integrated with hundreds of websites. So, the development of our API probably cost us a hundred grand, and then there would be maintenance. That's all outside of the standard licensing fee."
"On a scale from one to ten, where one is cheap, and ten is expensive, I rate the solution's pricing a seven out of ten."
"Pricing wise, SAP S4HANA Cloud is very expensive. The licensing cost can be 100,000 euros per year, depending on the number of users in your company."
"I'm not directly involved in the pricing discussions; it's more of a concern for the finance team."
"The tool's pricing is reasonable."
"The pricing model can be complicated in certain scenarios."
"It's very expensive."
"The solution is affordable."
"SAP S/4 Hana isn't cheap, but its value depends on how much you can leverage from it. It's not just about the system but how well your people are trained to use it and adapt to derive benefits."
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Top Industries

By visitors reading reviews
Manufacturing Company
13%
Computer Software Company
12%
Construction Company
10%
Financial Services Firm
9%
Financial Services Firm
18%
Construction Company
9%
Manufacturing Company
9%
Marketing Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business25
Midsize Enterprise9
Large Enterprise30
 

Questions from the Community

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What is your experience regarding pricing and costs for SAP S/4HANA Cloud?
SAP S/4HANA Cloud is very expensive, both to purchase and maintain. It's important to evaluate the costs of recruiting and maintaining trained personnel as it's not just a one-time payment yet requ...
What needs improvement with SAP S/4HANA Cloud?
I do not have the details with me at this moment as it is very difficult to share. However, there are a lot of SAP forums where we have participated and provided inputs, especially in the retail se...
What is your primary use case for SAP S/4HANA Cloud?
We are using SAP S_4HANA Cloud for a company that specializes in retail and fashion products. Because the company I am referring to is one of the top brands of retail and beauty products, SAP S_4HA...
 

Also Known As

No data available
SAP S4HANA Cloud
 

Overview

 

Sample Customers

Additive-X, Carlson-LaVine Inc, Cornell Cooperative Extension, Alpha Insulation and Waterproofing, Dukathole Group, Eagle Fence Distributing, Clive Coffee
La Trobe University, Carrefour Comércio e Indústria Ltda, Delaware Consulting and Corning Inc.
Find out what your peers are saying about Acumatica vs. SAP S/4HANA Cloud and other solutions. Updated: June 2026.
900,747 professionals have used our research since 2012.