No more typing reviews! Try our Samantha, our new voice AI agent.

Acumatica vs SAP S/4HANA Cloud comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Acumatica
Ranking in Cloud ERP
9th
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
3
Ranking in other categories
No ranking in other categories
SAP S/4HANA Cloud
Ranking in Cloud ERP
2nd
Average Rating
8.0
Reviews Sentiment
6.3
Number of Reviews
58
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the Cloud ERP category, the mindshare of Acumatica is 3.3%, up from 2.9% compared to the previous year. The mindshare of SAP S/4HANA Cloud is 8.9%, down from 16.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud ERP Mindshare Distribution
ProductMindshare (%)
SAP S/4HANA Cloud8.9%
Acumatica3.3%
Other87.8%
Cloud ERP
 

Featured Reviews

Steven-Parker - PeerSpot reviewer
CEO at Cottingham Ltd
Focused on inventory and accounting production; valuable inventory control and sales recording
The Acumatica features I found most valuable are inventory control and sales recording Additional features I would like to see in the next release are more flexible reporting options. I would specifically benefit from the ability to create comparative reports for many months instead of having to…
PK
Partner at Deloitte
Financial processes have become automated and integrated reporting delivers faster insights
A lot of my clients are complaining about the SAP license policy. I think that is quite intransparent and obviously quite expensive. I think that is a usual complaint. And also the flexibility to shift between different products and getting some kind of credits. People perceive that as intransparent and also not really flexible. This is what I would say. And obviously, as the product is quite complex, it's not intuitive. But this is basically the business processes. I would say the business processes themselves are complex, so I think this is not a problem of the system, it's rather a problem of the business processes that are trying to be reflected in the system. It's not a disadvantage but just a perception clients often quote. Everybody can improve. I think it depends on what kind of support package you have agreed with SAP. It depends, do you have premium service, do you have the basic support? Obviously, the basic support is lacking, but the SAP premium engagement, if you have chosen that one, then that's adequate. It's not, I would say it's not a great experience, but it's a good support. If you pay for it, you get what you need.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The way everything integrated well with everything else was most valuable. We had one solution for everything, from the first phone call down to follow-up visits for wholesale callers and for just regular purchases."
"This solution supports multiple branches."
"I'd rate the solution nine out of ten."
"We are a well-established enterprise with a century-long history, and we recently transitioned from an older version to the current support system. This move has allowed us to fully leverage the advantages of the new system, facilitating efficient management of our business processes, including those related to manufacturing and other aspects of our operations."
"Managing the server and taking advantage of the services provided by SAP itself is the most valuable feature."
"We were migrating from our in-house ERP solution to the solution, which was a more corporate-centralized solution. My role was to lead the team in mapping our processes with the central team. We aimed to find synergies and learn how to handle processes that weren't directly covered."
"I found the integration feature of SAP S_4HANA Cloud the most valuable so far because prior to that, we used multiple systems that were not ERP; for finance to know procurement details, they had to log in to different systems; now it's all integrated, so finance can see anything, whether it's services or material procurement, which goes through procurement review and approval, enforcing that without a purchase order, there is no payment; this brought a lot of control to financial transactions and also provided visibility about revenues and profits against each business unit."
"I come from a functional consultancy background, and S/4HANA provides excellent procurement solutions for inventory management. One of S/4HANA's best features in the manufacturing module is the ability to calculate product costs."
"Real-time data analytics capabilities and the ability to integrate external tools like Qlik Sense are some of the most valuable features."
"The SAP S/4HANA Cloud has greatly improved our business processes. With SAP hosting the backend, database (HANA), and the application, we get all new features and security patches seamlessly according to SAP's schedule. Everything, including certifications and integrations, stays up to date for the customer. We achieve almost zero downtime, which is very important. The cloud setup provides redundancy, so if something happens at one site, it's seamless to switch."
 

Cons

"We should be able to personalize it for the company. There should be more customization of the pages so that they seem more like a company rather than as an outside company. We should be able to change company images and things like that and do this kind of personalization."
"It is very expensive for a small business."
"For support, we go through a distributor, and the support we receive from them is much better than what we would from Acumatica directly. When we went to Acumatica support directly, we were not happy with it."
"The solution doesn't have features to break down the structure for multiple people in the project."
"It's a huge software, and they need to make it look less complex and more user friendly. They need to work on user stories and user experiences."
"SAP S/4HANA Cloud's customization can be improved."
"Customer service and support's response time is really long."
"Analytics could be improved."
"It is difficult to receive the correct answer from the support."
"The integration with third-party vendors could improve."
"It's not easy to facilitate the solution between us and SAP, so we have had to leave those issues open."
"The solution’s reporting could be improved."
 

Pricing and Cost Advice

"It is very expensive for a small business. If you're a small business, it is not a very good solution in that aspect, but if you are big and have more manufacturing, it is well worth it. It comes with the ability to integrate with one website. We had to modify ours. We customized it so that we could do hundreds of websites. In Texas, I believe that we were the only one ever to be integrated with hundreds of websites. So, the development of our API probably cost us a hundred grand, and then there would be maintenance. That's all outside of the standard licensing fee."
"The solution's costs have significantly increased, and we have not seen any anticipated cost savings."
"The price of SAP S/4HANA Cloud is expensive. However, the benefits are good. We did not purchase any upgrades."
"Pricing wise, SAP S4HANA Cloud is very expensive. The licensing cost can be 100,000 euros per year, depending on the number of users in your company."
"Its pricing is way over any of the other ERPs. I'd rate it one out of ten in terms of pricing."
"The solution is affordable."
"The pricing is competitive with other products at that level in that category."
"The license for S/4HANA is expensive, and the licensing structure is hard to understand. The admin license is something like 500 euros per user. Other ERP solutions allowed you to pick only the modules you need. The SAP ECC version requires you to take all the modules even if you are not using them."
"I feel the solution is expensive when it comes to what can be obtained with open source software."
report
Use our free recommendation engine to learn which Cloud ERP solutions are best for your needs.
913,806 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Manufacturing Company
12%
Computer Software Company
11%
Construction Company
10%
Comms Service Provider
9%
Financial Services Firm
18%
Construction Company
9%
Manufacturing Company
8%
Marketing Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business25
Midsize Enterprise9
Large Enterprise30
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for SAP S/4HANA Cloud?
SAP S/4HANA Cloud is very expensive, both to purchase and maintain. It's important to evaluate the costs of recruiting and maintaining trained personnel as it's not just a one-time payment yet requ...
What needs improvement with SAP S/4HANA Cloud?
I do not have the details with me at this moment as it is very difficult to share. However, there are a lot of SAP forums where we have participated and provided inputs, especially in the retail se...
What is your primary use case for SAP S/4HANA Cloud?
We are using SAP S_4HANA Cloud for a company that specializes in retail and fashion products. Because the company I am referring to is one of the top brands of retail and beauty products, SAP S_4HA...
 

Also Known As

No data available
SAP S4HANA Cloud
 

Overview

 

Sample Customers

Additive-X, Carlson-LaVine Inc, Cornell Cooperative Extension, Alpha Insulation and Waterproofing, Dukathole Group, Eagle Fence Distributing, Clive Coffee
La Trobe University, Carrefour Comércio e Indústria Ltda, Delaware Consulting and Corning Inc.
Find out what your peers are saying about Acumatica vs. SAP S/4HANA Cloud and other solutions. Updated: September 2026.
913,806 professionals have used our research since 2012.