

Zenoss Cloud and Moogsoft compete in the IT operations management sector, focusing on monitoring and AIOps capabilities. Moogsoft seems to have an edge with its advanced AI features, making it suitable for fast, efficient incident management.
Features: Zenoss Cloud provides unified monitoring with full-stack visibility, predictive analysis, and in-depth support. Moogsoft offers AI-driven incident management, noise reduction capabilities, and seamless integration with a wide range of IT tools.
Room for Improvement: Zenoss Cloud could enhance ease of initial setup, simplify its customization processes, and improve integration speed for diverse systems. Moogsoft could provide more frequent updates, improve its information workflow in hybrid environments, and expand its on-premise solutions to match evolving business needs.
Ease of Deployment and Customer Service: Moogsoft features a flexible cloud deployment and strong customer service that emphasizes quick onboarding and integration. Zenoss Cloud offers detailed customization and in-depth support, which, while tailored, can be complex during deployment but beneficial for diverse monitoring needs.
Pricing and ROI: Zenoss Cloud offers a flexible pricing model with a focus on value-based ROI, being praised for its cost-effectiveness. Moogsoft provides competitive pricing and stands out with its efficiency in reducing incident resolution times, offering capability-driven ROI and fast returns.
| Product | Market Share (%) |
|---|---|
| Moogsoft | 0.7% |
| Zenoss Cloud | 0.9% |
| Other | 98.4% |

| Company Size | Count |
|---|---|
| Small Business | 5 |
| Midsize Enterprise | 4 |
| Large Enterprise | 12 |
| Company Size | Count |
|---|---|
| Small Business | 4 |
| Large Enterprise | 5 |
Moogsoft is an AI-based solution that ensures continuous availability and prevents downtime by utilizing machine learning and advanced correlation on your organization’s stack. Moogsoft detects incidents before they can escalate, notifies the proper response teams, and applies machine learning in order to understand patterns to help prevent similar issues in the future.
Moogsoft sits on top of an organization’s production stack and extends across automation, service management, log indexing, and notification tools. Algorithmic Noise Reduction automatically reduces event volumes to unique alerts without relying on rules, filters, or models. This enables teams to analyze all monitoring ecosystem events with no noise and no blind spots.
With Moogsoft extensive integration options, users can aggregate all their observable data into a single location and create automated workflows to detect and remediate incidents in third-party systems, ensuring their system remains unharmed. Moogsoft’s anomaly detection tools detect incidents as they emerge, allowing security teams to respond swiftly before they impact customers.
Teams can easily set up their own integrations using Moogsoft’s REST API and webhook. The solution provides guidance for each step, allowing users to import data from whatever tool they need with just a few mouse clicks.
Some of Moogsoft’s top features and benefits include:
Reviews from Real Users
Moogsoft stands out among its competitors for a number of reasons. A few major ones are its monitoring tools, its user-friendly interface, and its strong AI capabilities.
Vivek S., an O&M Lead at a communications service provider, writes, “The most valuable feature is the monitoring manager. Different components and different monitoring tools integrate with and send data to Moogsoft.
This is a user-friendly solution. It is very easy and very comfortable to use, with everything available on a single screen.
The AI component allows you to check previous cases and diagnose problems easily. It will show you what happened last time the same event occurred.”
We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.