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N-able EDR vs VMware Carbon Black Endpoint comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Endpoint Detection and Response (EDR)
5th
Average Rating
8.6
Reviews Sentiment
6.7
Number of Reviews
122
Ranking in other categories
Endpoint Protection Platform (EPP) (4th), Extended Detection and Response (XDR) (3rd), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
N-able EDR
Ranking in Endpoint Detection and Response (EDR)
44th
Average Rating
7.6
Reviews Sentiment
7.1
Number of Reviews
4
Ranking in other categories
No ranking in other categories
VMware Carbon Black Endpoint
Ranking in Endpoint Detection and Response (EDR)
28th
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
65
Ranking in other categories
Endpoint Protection Platform (EPP) (26th), Security Incident Response (4th), Ransomware Protection (8th)
 

Mindshare comparison

As of November 2026, in the Endpoint Detection and Response (EDR) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.8%, down from 3.8% compared to the previous year. The mindshare of N-able EDR is 0.7%, up from 0.5% compared to the previous year. The mindshare of VMware Carbon Black Endpoint is 2.0%, up from 1.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR) Mindshare Distribution
ProductMindshare (%)
Cortex XDR by Palo Alto Networks3.8%
VMware Carbon Black Endpoint2.0%
N-able EDR0.7%
Other93.5%
Endpoint Detection and Response (EDR)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
NM
Senior Operations Specialist at Tagit cc
Reporting effectiveness and advanced AI capabilities improve threat awareness while needing pricing simplification and licensing self-service
With pricing, they can improve by bundling their pricing because sometimes billing comes in a very long process. If they could bundle it as one solution and show the capabilities or features, they would be able to sell it more effectively, and as resellers, we could sell it to customers more easily. The technical support is responsive, but sometimes we experience limitations regarding the ability to add licensing. They could implement a self-service platform for assigning new licenses or ordering more. Currently, we depend on contacting someone who sends a new contract to sign through the process. They could change their licensing model, though I am not the right person to comment on functionality. On the reporting side, everything is covered.
PM
CTO at Microsoft
Improved incident investigation has supported response while core protection still needs progress
VMware Carbon Black Endpoint does not have easy integration, as there are many complexities with the Ribitava API, which is very deep. I rate this solution overall as a five or six on a scale from one to ten. I have integrated VMware Carbon Black Endpoint with other tools that are helpful. I think this solution should be targeted at small clients, because adoption will grow more with small businesses tomorrow.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Technical support is the best in class, in my opinion, because they have invested heavily in research and development."
"Cortex XDR is a very capable solution for protecting large networks and a lot of endpoints. It's very useful because the automation is very high, and if you combine it with the features on Palo Alto firewalls, it provides very strong protection."
"It is an easy-to-use tool."
"Cortex XDR features advanced threat detection capabilities."
"Cortex XDR's most valuable feature is its intelligence-based dashboards."
"This software helps us understand any issues that may arise when someone is not at work."
"Everything is organized straightforwardly; all the incidents are clearly described and everything you need is essentially in one menu and one UI interface, which is quite beneficial for me and also for the customer."
"Traps has drastically reduced our endpoint attack surface via advanced detection capabilities, sandboxing of never before seen programs, and by drastically limiting where executables can launch in the first place."
"We have been using this solution for quite some time, and the AI functionality is quite advanced; we are able to provide insights on different aspects and read the reports easily."
"The most valuable feature, which I can describe as the '360 vision' of the inventory device, provides a complete view of all the devices."
"It provides visibility and a storyline to track the virus or malware's activities, showing infected processes and changes made."
"The most valuable features are the rollback feature, it's important for us. The AI models and are good."
"CB Defense is more powerful, and you can take more actions than others, and its security features and signatures are constantly updated, so it is more effective than other security solutions."
"The biggest feature out of CarbonBlack is its ability to dive in with more depth. You can look at the entire kill chain and understand, not only if an alarm or identified incident is truly a true security issue versus a false positive, and it allows us to backtrack and figure out why it actually happened and how it got into the environment."
"There's lots of very useful documentation online to help troubleshoot and learn about the product."
"It is a scalable solution...The initial setup was straightforward."
"One of the most valuable features is that it will block vulnerable sites. If there was a connection between one of our devices to a known malware site, it will block it."
"What I like the most about it is the dynamic grouping, where you get to group endpoints based on setup criteria. That's pretty cool. I like the simplified policy management and simplified white-listing process."
"The best feature of this solution is that we have a live response, which is really tailored to our needs."
"For the Windows endpoints, it was incredibly useful, nothing got through it, which is a bad thing in some cases because we hadn't tagged the certificate platform appropriately."
 

Cons

"Technology evolves every day, so it would be nice if it gets more secure. It can also have more integration with other platforms."
"In the next release, I would like to see more UI improvements. Their UI is a bit basic. When we are speaking about Palo Alto Networks they are the big company, so they can improve the UI a little bit. The UI, the reports, the log system can all be improved."
"I think sometimes Cortex XDR agent automatically stops event capturing from the device, and then even the dashboard does not get any notifications from the agent."
"Traps doesn't work with McAfee. You need to remove McAfee to install Traps. This is very common, and its nothing that should be an issue. Some antivirus engines recognize Traps as an threat component, so maybe they need to shake hands somewhere."
"One thing that was missing was the integration part. Currently, they don't have out-of-box integration with IBM QRadar, or if they have the integration, the integration doesn't work well."
"Whenever the tool releases a new version when deploying the product across the organization, I feel like there are some disturbances in the CPU usage after upgrading the tool to the latest version."
"However, if you do not have Palo Alto in your environment, you are paying these additional services just for Cortex XDR by Palo Alto Networks, so it is not a cost-effective solution."
"Additionally, I think the price is very high, and if it can be adjusted, I believe it will be a very good solution."
"We have a lot of false positives we see in the dashboard. I think this is the only problem we are facing."
"I would like to see them add support for both Android and iOS smartphones."
"With pricing, they can improve by bundling their pricing because sometimes billing comes in a very long process."
"I would rate the scalability as seven out of ten. The capability is useful. Concerning the license, if I add one more device without a license, it will automatically subscribe to a license. I do not appreciate that."
"Sometimes the solution blocks items that were previously approved and we don't know why."
"The directions for Splunk are spot on, but it is difficult to find anything on integration with AlienVault,"
"The product's stability could be improved."
"I rate the technical support for VMware Carbon Black Endpoint as zero on a scale of one to ten."
"The solution has to mature on container security and a lot of cloud environment security."
"The solution needs expanded endpoint query tools."
"Technical support needs some improvement. They don't seem to respond so well to technical help."
"I haven't run into anything that needs improvement. The website interface can be a little bit better, but it's still good as compared to most others."
 

Pricing and Cost Advice

"It has a yearly renewal."
"The price was fine."
"I feel it is fairly priced."
"The solution has one subscription for endpoint protection and one subscription for detection and response. The two licenses combined give you the BRO version."
"I am using the Community edition."
"Cortex XDR’s pricing is very reasonable."
"The tool's price is moderate."
"It's way too expensive, but security is expensive. You pay for your licensing, and then you pay for someone to monitor the stuff."
"The pricing is average."
"The license is annual. It's a standard license."
"In terms of licensing costs, Carbon Black CB Defense was all associated with CROW and the services my company is using with them, so it came all-inclusive."
"The pricing is very high."
"Its pricing was very good, which is one of the reasons I went to it as an alternative. It is on a yearly basis. There are no additional fees."
"Price-wise, VMware Carbon Black Endpoint is a highly-priced solution. Regarding the licensing cost of the solution, one needs to opt for an annual subscription."
"Carbon Black provides competitive pricing."
"The platform is expensive."
"Overall, it was cost-effective too."
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Top Industries

By visitors reading reviews
Comms Service Provider
14%
Outsourcing Company
12%
Construction Company
10%
Manufacturing Company
10%
Manufacturing Company
18%
Comms Service Provider
13%
Outsourcing Company
11%
Transportation Company
11%
Outsourcing Company
10%
Financial Services Firm
10%
Construction Company
9%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business50
Midsize Enterprise21
Large Enterprise57
No data available
By reviewers
Company SizeCount
Small Business31
Midsize Enterprise9
Large Enterprise33
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What needs improvement with N-able EDR?
With pricing, they can improve by bundling their pricing because sometimes billing comes in a very long process. If t...
What is your primary use case for N-able EDR?
We are using N-able EDR, but I think Sophos makes sense because of the environment we operate in. The localization an...
What advice do you have for others considering N-able EDR?
I am more focused on operations and procurement. The decision to use this solution was made before I joined the compa...
What to choose: an endpoint antivirus, an EDR solution or both?
I can recommend Carbon Black, an award-winning next-gen anti-virus (NGAV) and endpoint detection and response (EDR) s...
What's the difference between Carbon Black CB Response and Carbon Black CB Defense?
Carbon Black offers two different levels of Endpoint Detection and Response. One is the VM Carbon Black Cloud Endpoin...
What is your experience regarding pricing and costs for Carbon Black CB Defense?
My rating for the pricing of VMware Carbon Black Endpoint is that it is not cheap, but it is also not as inexpensive ...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
No data available
Carbon Black CB Defense, Bit9, Confer
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Information Not Available
Netflix, Progress Residential, Indeed, Hologic, Gentle Giant, Samsung Research America
Find out what your peers are saying about N-able EDR vs. VMware Carbon Black Endpoint and other solutions. Updated: September 2026.
920,929 professionals have used our research since 2012.