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NAVEX Global vs NAVEX One comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

NAVEX Global
Ranking in GRC
20th
Average Rating
9.0
Reviews Sentiment
7.9
Number of Reviews
10
Ranking in other categories
No ranking in other categories
NAVEX One
Ranking in GRC
22nd
Average Rating
7.0
Reviews Sentiment
7.3
Number of Reviews
1
Ranking in other categories
IT Governance (8th), IT Vendor Risk Management (12th)
 

Mindshare comparison

As of May 2026, in the GRC category, the mindshare of NAVEX Global is 2.2%, up from 1.6% compared to the previous year. The mindshare of NAVEX One is 1.4%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
GRC Mindshare Distribution
ProductMindshare (%)
NAVEX Global2.2%
NAVEX One1.4%
Other96.4%
GRC
 

Featured Reviews

JT
-- at a performing arts with 201-500 employees
The streamlined process of getting policies out to all staff in a quick efficient manner has been most valuable.
Currently we have monthly competencies that the 2 Staff Development Departments would initiate by a manual paper process and have to track staff down for all 3 shifts. Since we have started placing these items on Policytech, we have had a much better compliance rate as the staff are able to do it and it automatically records responses and results. Staff either read a document or view a powerpoint and then have a survey to answer, they have to receive a passing grade and if they pass they then receive the competency for that specific training. What we would like to add would be to be able to have Templates for certificates as we have different types of programs that have specific required documentation on the certificates, currently the certificates are one size fits all and that doesn’t work for us. So we are running a weekly report and manually send staff certificates. Another area is tracking Writer, Reviewer, and Approver statuses.
EV
Information Security Business Enablement Mgr. at a insurance company with 5,001-10,000 employees
Useful for risk assessment and has customization capability
The tool helps us with security incidents, policies, business continuity, disaster recovery, and internal audits. The feature I like the most is its customization capability. It acts like a blank canvas where you can construct forms and workflows according to your needs. You can configure and customize a lot yourself, whether starting from scratch or using some out-of-the-box options. The solution has impacted our operations by helping us manage and prioritize environmental risks. It also assists in establishing ownership of risks and enables us to mitigate or mediate existing risks. Additionally, it facilitates tracking risks throughout their entire lifecycle.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Technical support is great."
"The streamlined process of getting policies out to all staff in a quick efficient manner has been most valuable."
"This solution gives an opportunity for anonymous hotline complaints."
"Worth every penny. Not a critical business process worth skimping on; its impact when fully introduced and utilized is incomparable."
"Before choosing, there were four different options that I was looking at, and going through all the tutorials and talking with the salespeople really sold me on NAVEX Global because I thought they were the gold standard for that type of policy format."
"The company is always timely, they always have good suggestions, and they always have quick fixes for me."
"PolicyTech has probably been the most reliable solution we have and it's been the most stable solution over the last eight years, compared to any other information technology solution we've had."
"It has made all the policies available in one accessible location for people to use them."
"The tool helps us with security incidents, policies, business continuity, disaster recovery, and internal audits. The feature I like the most is its customization capability. It acts like a blank canvas where you can construct forms and workflows according to your needs. You can configure and customize a lot yourself, whether starting from scratch or using some out-of-the-box options."
 

Cons

"Truthfully, the hardest part is that there are some little setup things that need to be done before people can actually use PolicyTech."
"We had some problems in middle of July, when we stopped getting our email notifications."
"We get a huge amount of complaints from users about the email system. They get lots and lots of emails, and they don’t necessarily have a good way to manage them."
"There is an area on the “New Case” screen that I have reported a while back that when we click the drop down box to select state, then onto select the city, the state selection selected is deselected, it’s selected again and the city is deselected but after a couple of selections with it only in that area it does maintain the selection."
"Uploading PDFs is more time consuming and you have to go in and out of multiple screens/functions."
"Recent product update led to confusion."
"What we would like to add would be to be able to have templates for certificates as we have different types of programs that have specific required documentation on the certificates, currently the certificates are one size fits all and that doesn’t work for us."
"The one thing that I noticed was, it times out sometimes."
"We think there's room for improvement, especially with customizing NAVEX One. Their development on the roadmap can be slow."
 

Pricing and Cost Advice

Information not available
"NAVEX One's pricing comes in the middle range when compared to other products."
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Manufacturing Company
8%
Retailer
6%
Marketing Services Firm
6%
Financial Services Firm
17%
Retailer
9%
Construction Company
6%
Energy/Utilities Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise3
Large Enterprise4
No data available
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for NAVEX One?
NAVEX One's pricing comes in the middle range when compared to other products.
What needs improvement with NAVEX One?
We think there's room for improvement, especially with customizing NAVEX One. Their development on the roadmap can be slow.
What is your primary use case for NAVEX One?
We use the solution to conduct risk assessments on our environment.
 

Comparisons

 

Also Known As

No data available
Lockpath Keylight
 

Overview

 

Sample Customers

Toyota, Delta, Cedars-Sinai, Coca-Cola, Equifax, Cisco, Yahoo!, Jamba Juice, Fairmont Hotels & Resorts, Auburn University, NEC, Fleet Laboratories, AVAYA, Del Taco, Valero, OCWEN, Samaritan Health Services, Levi Strauss & Co, Telus
Claims Recovery Financial Services (CRFS), Surescript, The University of Chicago
Find out what your peers are saying about RSA, OneTrust, Diligent and others in GRC. Updated: April 2026.
893,221 professionals have used our research since 2012.