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NAVEX One vs OneTrust GRC comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

NAVEX One
Ranking in GRC
22nd
Ranking in IT Vendor Risk Management
15th
Average Rating
7.0
Reviews Sentiment
7.3
Number of Reviews
1
Ranking in other categories
IT Governance (7th)
OneTrust GRC
Ranking in GRC
2nd
Ranking in IT Vendor Risk Management
1st
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
14
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the GRC category, the mindshare of NAVEX One is 1.3%, up from 1.2% compared to the previous year. The mindshare of OneTrust GRC is 6.7%, down from 8.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
GRC Market Share Distribution
ProductMarket Share (%)
OneTrust GRC6.7%
NAVEX One1.3%
Other92.0%
GRC
 

Featured Reviews

EV
Useful for risk assessment and has customization capability
The tool helps us with security incidents, policies, business continuity, disaster recovery, and internal audits. The feature I like the most is its customization capability. It acts like a blank canvas where you can construct forms and workflows according to your needs. You can configure and customize a lot yourself, whether starting from scratch or using some out-of-the-box options. The solution has impacted our operations by helping us manage and prioritize environmental risks. It also assists in establishing ownership of risks and enables us to mitigate or mediate existing risks. Additionally, it facilitates tracking risks throughout their entire lifecycle.
Gerald Pegg - PeerSpot reviewer
Streamlined incident management with user-friendly automation tools and responsive support
I use OneTrust specifically for incident management. For my company, I helped to create the incident management program that we currently use, particularly with gathering the information and sending out assessments to different vendors to collect information for further research and discovery.  I…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The tool helps us with security incidents, policies, business continuity, disaster recovery, and internal audits. The feature I like the most is its customization capability. It acts like a blank canvas where you can construct forms and workflows according to your needs. You can configure and customize a lot yourself, whether starting from scratch or using some out-of-the-box options."
"The product helps us streamline audit and incident management processes."
"The platform is especially useful in startup environments where we're typically starting from scratch."
"OneTrust GRC is stable."
"One of the valuable features of this solution is it has the ability to review fourth and fifth parties to the nth degree."
"One of the most beneficial features of the product has been its cloud-based IT and vendor risk management tools, along with built-in templates for GDPR and ISO compliance."
"Vendors can be assessed and rated out of the tool, and assessments can be scheduled for updates at certain intervals."
"As a solution for IT risks, it is a very good product."
"It does help in the automation of our privacy impact assessments."
 

Cons

"We think there's room for improvement, especially with customizing NAVEX One. Their development on the roadmap can be slow."
"I wish there were more customization options, particularly within the privacy rights automation module."
"They could improve by offering free help. A solution, a lot of times, is not just the use of the solution. For example, it is the overall engagement, how well do they support the system, what is their SLA, and how long their response time is to an issue. It would be beneficial if they had some type of professional services where they offer the first five hours of professional services a year for free. That would be a substantial benefit rather than having to buy professional services or professional services packages."
"The product is not that easy to set up."
"We encounter difficulties creating multiple platforms or interfaces and manual processes for changing certain settings."
"There could be enhancements related to AI."
"They could enhance the product's functionalities like audit management and ensure consistency across modules."
"The platform was not built in a way that allowed multinational entities to use it seamlessly."
"The Vendor Risk dashboard is quite basic today and not interactive, but improvements are in coming the next releases."
 

Pricing and Cost Advice

"NAVEX One's pricing comes in the middle range when compared to other products."
"On a scale from one to ten, where one is cheap, and ten is too expensive, I rate the solution a seven since it falls under the pricey side."
"OneTrust GRC's licensing costs about $15,000 per module."
"I found the pricing and setup cost very reasonable."
"The solution is expensive."
"The platform is expensive."
"OneTrust GRC is an expensive solution."
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Top Industries

By visitors reading reviews
Financial Services Firm
18%
Retailer
13%
Legal Firm
8%
Manufacturing Company
7%
Financial Services Firm
14%
Computer Software Company
7%
Government
6%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise2
Large Enterprise9
 

Questions from the Community

What is your experience regarding pricing and costs for NAVEX One?
NAVEX One's pricing comes in the middle range when compared to other products.
What needs improvement with NAVEX One?
We think there's room for improvement, especially with customizing NAVEX One. Their development on the roadmap can be slow.
What is your primary use case for NAVEX One?
We use the solution to conduct risk assessments on our environment.
What do you like most about OneTrust GRC?
We have data from Jira regarding addiction related to Europe as well as California. Additionally, we have data related to the Indian Data Protection Bill. Therefore, GDPR compliance is highly benef...
What is your experience regarding pricing and costs for OneTrust GRC?
I don't have specifics on pricing. I know it's not very cheap, but the budget aspect is outside my wheelhouse.
What needs improvement with OneTrust GRC?
I wish there were more customization options, particularly within the privacy rights automation module. More customization on the backend would allow for adjusting specific category labels tailored...
 

Also Known As

Lockpath Keylight
OneTrust Vendor Risk Management
 

Overview

 

Sample Customers

Claims Recovery Financial Services (CRFS), Surescript, The University of Chicago
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