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NetAlly EtherScope nXG vs Observer GigaStor comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jul 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

NetAlly EtherScope nXG
Ranking in Network Troubleshooting
7th
Average Rating
8.8
Reviews Sentiment
7.7
Number of Reviews
23
Ranking in other categories
Network Diagnostics (2nd)
Observer GigaStor
Ranking in Network Troubleshooting
14th
Average Rating
9.0
Reviews Sentiment
8.1
Number of Reviews
7
Ranking in other categories
Network Monitoring Software (84th), Network Packet Broker (NPB) (6th)
 

Mindshare comparison

As of November 2026, in the Network Troubleshooting category, the mindshare of NetAlly EtherScope nXG is 5.7%, down from 7.9% compared to the previous year. The mindshare of Observer GigaStor is 4.5%, up from 2.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Troubleshooting Mindshare Distribution
ProductMindshare (%)
NetAlly EtherScope nXG5.7%
Observer GigaStor4.5%
Other89.8%
Network Troubleshooting
 

Featured Reviews

BA
CEO at COMCERT BV
We gain valuable time by not having to use a laptop to do testing, especially with complex connection profiles
The small screen is a little bit of a handicap. It would be nice if we could, for instance, connect a larger screen to the device, but it's very user-friendly. You're only limited by the size of the screen. That's the only negative aspect of doing surveys with this device. Also, in the first releases, I wasn't very happy about the WiFi function, but I have to say that they listened very well because, in the latest release, all my concerns were resolved. It is an Android device, so it is a little bit of dropdown, left-swipe, right-swipe, and that's not always very clear. Sometimes it's not very clear which screen you're looking at. Am I looking at a device configuration? Am I looking at the test configuration? But I think that comes from the Android operating system more than the EtherScope application itself. In general, I'm pretty happy with the device. It's a light device, a portable device. It doesn't heat up. Some small devices sometimes heat up and it's not really fun to work with them. I don't see a lot of negative points. It evolved, of course. It has been on the market now for several years and I think it is a very mature product.
Jeroen-Dubbelman - PeerSpot reviewer
Director at Bitrate
Aids significantly in the threat-hunting process and provides a score-based evaluation of user experience
There are many valuable features, but understanding end-user response times stands out. It provides a score-based evaluation of user experience, helping customers quickly pinpoint whether issues originate from the network, server, client, or application. Additionally, it facilitates in-depth analysis of application dependencies. The retrospective network analysis capability of Observer GigaStor has been beneficial. It's a pivotal feature for network performance solutions. However, I prefer to consider the entire solution suite - GigaStor, along with GigaFlow and Apex - for comprehensive network visibility and monitoring. So, I prefer to integrate all three solutions to provide the best visibility. They complement each other well, with Apex aggregating and correlating data from both GigaStor and GigaFlow to enhance environmental understanding and troubleshooting efficiency.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The things that I find most valuable are the Wi-Fi app and the Discovery app. Those two things help a lot when I'm doing the initial discovery of a space. I also use the AutoTest feature quite a lot, especially if I'm troubleshooting."
"It has reduced our internal troubleshooting time. In the cases where we could not internally solve the troubleshooting, we would have had to contact an external vendor to test cable, rerun it, etc. NetAlly EtherScope has let us eliminate that in most cases so we can resolve an issue on our own without having to call a third-party out to identify the problem. It has reduced our troubleshooting time for network cabling issues by a good 75 percent."
"One of the standout features is its ability to serve as an advanced handheld packet analyzer. It excels in discovering both wired and wireless networks and automatically documenting them, which is really valuable. The tool provides insights from the physical layer up to layer seven, including HTTP, which helps diagnose network issues effectively. This automated documentation feature sets NetAlly apart from competitors, enhancing efficiency and accuracy in network management and recommendations. When the EtherScope nXG identifies a problem, it alerts us, allowing us to use more advanced tools for deeper analysis. Regarding PoE testing capabilities, I haven't explored them extensively, but I'm aware of their importance, especially for detecting issues like overloading switches with too many PoE devices. Integrators are becoming more cautious about these issues, but specialized tools like those from other vendors may offer features like microburst dashboards, which EtherScope nXG currently doesn't provide."
"The AirMapper Site Survey app is one of the biggest highlights of this product. When somebody asks me, "Why should I use this device?" it's the first thing I show them, and they usually love it. Its ability to gather WiFi site survey data is absolutely amazing."
"The whole product is valuable because it's really a bunch of features that make up the one testing utility. Between auto tests, wireless assessments, its ability to do iPerf speed and traffic testing, as well as packet captures — all of those really contribute to a very successful product and allow me to do my job in a better manner."
"I love the AutoTest feature... AutoTest allows us to find out what port it is on the switch and to trace it back to a particular patch panel. We can then document it, if necessary, or use that information for connecting a device or for re-VLANing a switch to the appropriate VLAN."
"It cuts the time down in half. You don't need to get a laptop out and do different testing. We can just grab this one tool, bring it, and do all our network testing, surveying, and reviews to figure out what the problems are with just one device, instead of having to use multiple people and devices to do that. You cut down time by 50% because you won't normally need multiple people onsite. A lot of times, you can do everything with one person and one tool."
"One of the key measurements that we use out of the device is the channel utilization measurement, how much traffic is on the air in a given channel. That's the most valuable feature for us. The ability to make a very fast measurement of how much traffic is on the air is a key value. Otherwise we'd have to do a packet capture and do some analysis. It speeds up our testing."
"I also have the ability to see an application's performance, to see what's going on, why a network is slow, why this program for this user is experiencing a delay or some network issue"
"This solution allows us to see exactly what is going on in the network and we can very quickly solve issues with users."
"The ability to capture packets. It is not only for monitoring. That is very important for a company that wants to keep an eye on the packets, the transactions, the flows..."
"Enables us to go back in time to capture an issue and analyze it for a solution, and this after the fact analysis is key to overcoming the bump in the night issues."
"Go take a look at it. It's a great product and has great capabilities."
"There are many valuable features, but understanding end-user response times stands out. It provides a score-based evaluation of user experience, helping customers quickly pinpoint whether issues originate from the network, server, client, or application. Additionally, it facilitates in-depth analysis of application dependencies."
"If you have the opportunity, I would strongly encourage you to get it, because it makes the IT experience easier and more flexible, by providing the ability to see things in your networks like the directory packet label."
"Industry-leading line rates, packet-capture technology and data-mining capabilities are the most valuable features."
 

Cons

"The battery life is a little bit too short."
"I really do wish the battery lasted a little bit longer."
"The battery life should be improved."
"On a hardware spec, it'd be nice to have something above 10-Gigs."
"The battery goes out very quickly."
"For my usage, I thought the training would be maybe an hour, but I ended up having to spend an additional four to eight hours just to make sure I could adequately translate the data. So, using the tool was not that difficult, but translating the data is where there is a breakdown in what you are demonstrated and what you can actually do."
"There are some inconsistencies in how it uploads the test results to the cloud, but it might just need a minor improvement on the software side. When you don't have an internet connection on the EtherScope when you do the testing, it saves the results into memory. When it has an internet connection, it uploads those results, but it doesn't work all the time. Sometimes, you need to manually push it."
"The only issue that I have ever had is the battery life. It does drain a little bit quickly... While it's true that by the time I'm finished with my assessment it's usually dead, I have usually finished what I need to do and everything has been pushed to Link-Live. But occasionally, I might need a backup battery if I need to do something for multiple hours."
"I would like to have more than 4TB of storage available in the portable version of this solution."
"There are some issues, in our environment that puts processing restraints on the Gigastor when turning on trending data to be sent to APEX."
"The Observer Console UI is consistent and stable, but could use some updating to be more modern."
"Maybe the graphical user interface could be simplified to allow people to use it more easily. It's already good, but they can work more on it to make it even easier."
"Graphics need improvement. Because a lot of the information there you have to input first in some case to have full potential. It could be more automated."
"GigaStor feeds into Apex. So, the area where there could be improvement would be in artificial intelligence. For example, the incorporation of more advanced machine learning or AI capabilities could enhance its functionality."
"The interface is pretty complex, so for the average user, it takes a while to get up to speed with it. I would like it to be more user-friendly."
 

Pricing and Cost Advice

"It's the best 10Gig network tester for the price on the market."
"It is worth it. The cost benefit of Link-Live is massive because it is included with the cost of the device and the licensing. A lot of people miss that part of it. It is not just the device that you get but it is the ability to look at all of that data later on. You're not having to do all of that on the device. You can just be there, use the device, and then look at the data from the comfort of your office or home afterward."
"The cost is not cheap but it totally pays for itself because it can do so much."
"I don't consider the pricing to be a problem. It's not a cheap device, but it's a very capable device for the money. It's a good value."
"The pricing was a little bit high, but I understand that when you are getting multiple tools."
"It's very expensive. I wish I could buy a few more and give them to all the people who could use it, or perhaps send it to a client, given that some of its features are easy to use. But sending something worth $8,000 or $9,000 is nerve-racking. It would be nice that if it were a lot less expensive."
"If you're in the networking world, this product makes great sense very quickly, if you're going to use it more than a few times a week... If you are just looking at a handheld device unit for specific, wireless or wired testing and not much else, the cost may be a little more prohibitive than what you have in your budget."
"It's a pricey device, but I see value in it from a business perspective."
"It depends on the requirements you have. There are three types of license. There's the updates license, the work group license, and the workstation license."
"It's quite expensive."
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Top Industries

By visitors reading reviews
Comms Service Provider
12%
Construction Company
10%
Manufacturing Company
9%
Government
6%
Construction Company
17%
Outsourcing Company
12%
Financial Services Firm
11%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise1
Large Enterprise11
By reviewers
Company SizeCount
Small Business5
Large Enterprise3
 

Also Known As

EtherScope nXG, EtherScope, netAlly EtherScope, OptiView XG
No data available
 

Overview

 

Sample Customers

Information Not Available
Cisco Systems, Hawaiian Telecom, Renown Health, State of Nevada, U.S. Department of Veteran Affairs, Allstate Insurance, Jack Henry & Associates, United States Airforce, US Bank, Blue Cross Blue Shield of Minnesota, Texas Tech University Health Sciences Center, Chicago Board Options Exchange
Find out what your peers are saying about NetAlly EtherScope nXG vs. Observer GigaStor and other solutions. Updated: September 2026.
920,769 professionals have used our research since 2012.