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NetApp AltaVault vs Synology DSM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

NetApp AltaVault
Ranking in Backup and Recovery
43rd
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
19
Ranking in other categories
Deduplication Software (10th), Disk Based Backup Systems (6th), Cloud Backup (38th), Cloud Storage Gateways (5th)
Synology DSM
Ranking in Backup and Recovery
51st
Average Rating
9.0
Reviews Sentiment
8.0
Number of Reviews
10
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Backup and Recovery category, the mindshare of NetApp AltaVault is 0.7%, up from 0.2% compared to the previous year. The mindshare of Synology DSM is 1.4%, down from 1.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
NetApp AltaVault0.7%
Synology DSM1.4%
Other97.9%
Backup and Recovery
 

Featured Reviews

ST
Consultant at Tata Consultancy
Positive impacts seen with improved data security and reliable support
I have six months of experience with the product, and as a consultant, the use cases for NetApp AltaVault mainly stand out for me. Regarding the deduplication feature in the product, I am interested in whether clients are using it. There are different integrations available with NetApp AltaVault, such as AWS, Microsoft Azure, Google Cloud, and I want to understand how they impact data security policies in my case.
Michael Adejoh - PeerSpot reviewer
Solutions Manager at Excel Connect Ventures
Reliable and cost-effective
One area where Synology DSM could improve is in enhancing its ability to detect and respond to security threats during backups and replication. Currently, it lacks the capability to automatically stop backups if it detects a virus or suspicious network activity, as some third-party solutions can. Having AI-driven analytics to identify anomalies and halt backups during potential attacks, along with notifications to administrators, would be valuable. Additionally, providing a dashboard for monitoring the backup environment's security would be a beneficial feature. These improvements would help address security concerns and make Synology more competitive in this aspect.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is very easy to use and it offers great support."
"AltaVault is very economical; you don't need big expertise to manage this product."
"The most valuable feature is the portability of large archived data. You're able to put things on large on-prem, low-cost storage and then augment that with even lower cost storage in the cloud."
"Being able to move data seamlessly from one-premise to the cloud (Azure). It works great. The backup solution is perfect for us."
"The flexibility, being able to virtualize it, port it wherever I like, test my backups, test my DR capabilities whenever I like without impacting anybody, is great."
"Our restore window has been cut by 10 times, from having to pull back from tape - I'd definitely recommend it."
"We're doing AWS S3 with Glacier with cloud-based backup and the integration is good, as it works with Veeam and Commvault."
"Considering the disaster recovery scenarios, I want to assess NetApp AltaVault's ability to minimize the recovery time objective (RTO) and what positive impact I have seen from the product so far."
"The most valuable aspect is its ability to handle multiple disks."
"The most valuable features of Synology DSM are its security and connectivity."
"The most valuable features are the basic storage, file management, Btrfs file system, and built-in backups that come with the solution."
"The solution's most valuable feature stems from its ease of use, making it the tool's most interesting part."
"The product performs well. It is easy to use and implement."
"The most valuable feature of the solution is that it serves as a backup for our company's virtual machine."
"It offers a variety of software options through its package center, allowing users to customize their NAS device to serve multiple purposes."
"Because of its simplicity and the wide array of features it offers, I would recommend DSM for both tech-savvy individuals and those who prefer a straightforward file-serving solution."
 

Cons

"The initial installation is difficult for my clients who have it on both on-premises and on cloud."
"More capacity with the basic model of the AltaVault would probably help out."
"I would like to see more web support."
"I really want to partner it with the SnapCenter. We haven't implemented that yet."
"The solution needs faster indexing."
"My advice is to stick with ONTAP and ownCloud because NetApp AltaVault is going to die."
"NetApp's own competing products complicate things."
"We have had issues getting to the right person, but once you get to the right person, they are knowledgeable."
"Synology DSM is a good enough solution for small and medium companies, but I have not seen a big configuration of the solution for a big organization."
"Even though Synology provides a backup solution, it does not recognize the VM movement across cluster hosts."
"The platform could be much more cost-effective and flexible for integrating third-party products."
"Users may lose their data if they don't configure the solution properly."
"The product's only shortcoming is pricing, as it is an expensive solution."
"Synology DSM's user interface is not quite intuitive."
"There's a surveillance application that allows you to connect IP cameras and stream footage to Synology and it is a great feature, but it's not always clear that adding more cameras may require purchasing additional licenses."
"The only bothersome aspect is that the device is aging."
 

Pricing and Cost Advice

"In one use case, and we have several, to run for a particular customer, the price is about $375,000 a year."
"The price is a bit high."
"It is a rather expensive program."
"It's quite cost-effective."
"The pricing is not too bad, but could be a little better."
"There is a need to make yearly payments towards the licensing costs attached to the solution, which comes to around 3,000 USD."
"You could compare it to a Dell EMC or ECS, and I think it's probably a little less costly than that. Within the marketplace, it's a medium cost."
"The licensing part of the solution is free. The hardware is more expensive than the other solutions in the market, but it's okay in the long run."
"It is quite an affordable solution."
"The solution’s pricing is neither cheap nor expensive."
"The price of the solution is very good."
"Synology DSM is a free tool."
"Synology DSM is a cheap solution."
"The pricing varies widely, catering to a broad range of needs."
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Top Industries

By visitors reading reviews
Construction Company
15%
Manufacturing Company
11%
Financial Services Firm
10%
Marketing Services Firm
6%
Computer Software Company
11%
Manufacturing Company
8%
Comms Service Provider
8%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise1
Large Enterprise10
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise4
Large Enterprise1
 

Questions from the Community

Is NetApp AltaVault compatible with AWS?
Hello. Yes, it is compatible with AWS but the great thing about it is that it's actually working with so many cloud providers, it may be just for everyone. Besides the Amazon cloud services, NetApp...
Can AltaVault be used for data reduction?
Hello, you can definitely use NetApp AltaVault for reducing your data and giving yourself some more storage. This product offers you deduplication and compression, helping you achieve that. I'm su...
What kind of security does NetApp AltaVault give you?
My organization is very happy with the security that NetApp AltaVault gives us for our data on the cloud. First, it gives us the option for data recovery, which is very good, especially if someone...
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Also Known As

AltaVault
Synology DiskStation Manager (DSM)
 

Overview

 

Sample Customers

Blach Construction, NASA, Riggs, Counselman, Michaels & Downes, Seminole County Public Schools and Spot Trading
Information Not Available
Find out what your peers are saying about NetApp AltaVault vs. Synology DSM and other solutions. Updated: April 2026.
893,244 professionals have used our research since 2012.