Netdata vs New Relic comparison

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Netdata

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Executive SummaryUpdated on Mar 29, 2026

New Relic and Netdata are monitoring solutions competing in distinct domains. Data suggests New Relic holds the upper hand in features and customer service, while Netdata excels in speed and efficiency.

Features: New Relic provides comprehensive application monitoring, robust analytics, and transaction insights. It offers broad application insights beneficial for complex environments. Netdata focuses on real-time performance visualizations, anomaly detection, and operates with minimal resource consumption beneficial in lightweight setups.

Ease of Deployment and Customer Service: New Relic offers streamlined deployment with extensive documentation and proactive support, ideal for complex infrastructures. Netdata focuses on quick deployment and community-based support, favoring smaller environments.

Pricing and ROI: New Relic's pricing reflects its extensive features and potential for high ROI through detailed analytics, often resulting in higher initial costs. Netdata's open-source model provides value with lower upfront costs, appealing to organizations prioritizing budget. New Relic benefits organizations needing full visibility, while Netdata serves budget-conscious users focused on core monitoring.

To learn more, read our detailed IT Infrastructure Monitoring Report (Updated: April 2026).

IT Infrastructure Monitoring

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Helped 893,221 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Netdata

Ranking in IT Infrastructure Monitoring

33rd

Ranking in Cloud Monitoring Software

21st

Average Rating

9.0

Reviews Sentiment

8.7

Number of Reviews

Ranking in other categories

Server Monitoring (16th)

New Relic

Ranking in IT Infrastructure Monitoring

9th

Ranking in Cloud Monitoring Software

3rd

Average Rating

8.4

Reviews Sentiment

6.9

Number of Reviews

173

Ranking in other categories

Application Performance Monitoring (APM) and Observability (4th), Network Monitoring Software (9th), IT Operations Analytics (3rd), Mobile APM (3rd), AIOps (4th)

Mindshare comparison

As of May 2026, in the IT Infrastructure Monitoring category, the mindshare of Netdata is 1.1%, up from 1.0% compared to the previous year. The mindshare of New Relic is 2.5%, down from 4.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring Mindshare Distribution
Product	Mindshare (%)
New Relic	2.5%
Netdata	1.1%
Other	96.4%

IT Infrastructure Monitoring

Featured Reviews

Yess Kumar

SRE at a tech vendor with 5,001-10,000 employees

Real-time monitoring has improved incident detection and simplifies per-second troubleshooting

The key area for improvement is data retention and historical analysis. Netdata is excellent for real-time monitoring, but for long-term storage and deep historical insights, it usually needs to be integrated with other tools. Improving built-in long-term retention would make it more complete. Another area I see is data aggregation, where it correlates multiple nodes; while it provides great per-node visibility, having more advanced centralized views and correlations across systems would help in larger-scale environments. Customization of alerts and anomaly detection could also be enhanced. One area needing improvement is access control and security features. Stronger RBAC and user management would help control who can view data. Another area would be customization of dashboards, alerting integrations, and improving enterprise-level scalability features.

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BasilJiji

System Engineer at a retailer with 10,001+ employees

Real-time alerts have reduced server outage impact and support fast incident response

In the dashboard, if they could show a little more metrics regarding the application and related things, that would be how New Relic could be improved. Currently, there are things showing from the server level and application level, but it can be improved. That is what I felt. Regarding user interface, I do not feel much concern, but for some kind of issues when we are trying to get support from the New Relic team, their SLA seems to be long. They are taking seven to ten working days for resolving some kind of scenario or issue. That is a bit difficult for us. If they could improve the customer support by reducing their SLA within three to five days, if they could remediate everything, that will be so much helpful. When it comes to the customer support part, I felt they need to be a little more improved on that part. The support overall is good, but they can improve. That is the reason I have given it eight out of ten.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The biggest ROI I have seen is in incident detection, with improvements of forty to fifty percent, troubleshooting time by thirty to forty percent, and productivity gains of around twenty-five to thirty percent."

"It enables us to fine-tune our application quicker."

"There are many valuable features in New Relic APM; we developed some software applications and we are able to monitor the errors very easily, and their log security retention is very good."

"New Relic is highly scalable and its build quality is very easy for handling to startup, enterprise, scale up, and workloads."

"The most valuable feature is the transparency into how applications are running."

"The monitoring so far has been good and we are happy with it."

"We were able to save $1,000 per month."

"Its most valuable feature is application performance monitoring, as it gives me a complete x-ray of the application to understand where the bottlenecks are, then improve and fix issues."

"The solution is scalable, and it is easy because all the documentation is available."

More New Relic pros

Cons

"The key area for improvement is data retention and historical analysis."

"The solution could improve by having more network monitoring features, such as for all the infrastructure."

"It doesn't give us rich process tracing, which is the only complaint I have."

"We would like a dashboard feature to be created for this product. This would allow us to monitor both the front and back-end of our UI's performance, and then report on it."

"The thing missing from these platforms is connectivity."

"New Relic can be improved by incorporating an automated incident analysis solution."

"For some kind of issues when we are trying to get support from the New Relic team, their SLA seems to be long."

"One thing that we noticed was that historical information was only for a limited period, which was not helpful in certain scenarios. For example, if I want to size my system for an event for New Year or Christmas season based on the historical data, I won't be able to find the historical data. Currently, the data is limited to three months. It would be helpful if they can provide historical data for a longer duration so that we can plan our system accordingly."

"The solution is quite expensive."

More New Relic cons

Pricing and Cost Advice

Information not available

"The pricing and licensing are too high."

"Comparatively, the pricing is expensive."

"Because of budget, we are not using the mobile app part of this tool."

"Pricing is better with New Relic APM than Dynatrace."

"The solution is less expensive than AppNeta."

"We deploy everything on AWS. Purchasing the product on AWS Marketplace made it easier for us."

"If it’s the right tool, it doesn’t matter what it costs because you’re going to get it back many-fold from your productivity."

"It would be nice if we could buy it annually instead of monthly."

More New Relic pricing and cost advice

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Top Industries

By visitors reading reviews

Transportation Company

66%

Comms Service Provider

Computer Software Company

Construction Company

Financial Services Firm

15%

Computer Software Company

Manufacturing Company

Outsourcing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	65
Midsize Enterprise	50
Large Enterprise	77

Questions from the Community

What is your experience regarding pricing and costs for Netdata?

As I am going with the subscription-based model in the SaaS, the pricing and setup cost are very nice, and the setup is very easy since I am running the server inside GCP.

What needs improvement with Netdata?

What is your primary use case for Netdata?

I have been using Netdata for the past one and a half years, mainly for real-time monitoring and quick visibility into system performance. During this time, I have used it to monitor CPU, memory, d...

Any advice about APM solutions?

There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...

What do you like most about New Relic Insights?

The product's initial setup phase was very easy.

What needs improvement with New Relic Insights?

I have noticed discrepancies between New Relic's documentation and Terraform resources. For example, there have been instances where new features launched in the New Relic UI have not been updated ...

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Product Reports

Server Monitoring

Download Netdata product report

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Also Known As

No data available

New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM

Overview

Netdata offers real-time performance monitoring and troubleshooting across infrastructures. It provides deep insights and metrics visualization, ensuring seamless operation and efficiency for IT systems.

Netdata is widely regarded in IT environments for its comprehensive monitoring capabilities utilizing a highly adaptive data collection approach. It supports a large array of metrics enabling users to maintain peak performance. Users can visualize data with clarity, allowing for quick identification of issues and efficient resource management. Netdata employs an open-source approach, ensuring flexibility and community-driven enhancements.

What are Netdata's key features?

Real-time Monitoring: Provides immediate insights into system performance.
Scalability: Handles complex environments, monitoring thousands of nodes.
Extensive Integrations: Compatible with multiple data sources and platforms.
Customizable Dashboards: Tailors visualizations to specific needs.
Low Resource Usage: Minimizes system impact while monitoring.

What benefits can be expected from Netdata reviews?

Accelerated Issue Resolution: Quickly identifies anomalies and reduces downtime.
Enhanced System Performance: Continuous monitoring boosts efficiency.
Cost-Effectiveness: Open-source model lowers overheads while providing robust features.
Community Support: Benefits from a wide array of contributions and shared expertise.
Increased Scalability: Grows alongside your infrastructure needs without redundancy.

Netdata finds application in industries such as finance, healthcare, and technology where uptime and performance are critical. Its flexible architecture adapts easily to these sectors, ensuring reliable monitoring for cloud operations and on-premise systems alike.

Netdata

New Relic offers real-time application monitoring and insight into performance bottlenecks. Its customizable dashboards and APM integration provide efficient operational support, while server performance alerts ensure quick issue detection.

New Relic provides comprehensive monitoring of application performance, tracking bottlenecks across databases and front-end components. Users employ it for server and infrastructure monitoring, as well as analyzing key metrics such as CPU and memory usage. The solution's ability to integrate with tools like PagerDuty enhances incident management capabilities. However, users have expressed a need for improvements in query language simplicity, more detailed historical insights, and better mobile app monitoring support.

What are New Relic's most important features?

Real-Time Monitoring: Provides instant visibility into application performance.
Detailed Transaction Tracing: Identifies specific transaction issues quickly.
Error Rate Tracking: Monitors and reports on error occurrences efficiently.
Customizable Dashboards: Tailors dashboard views for specific needs.
APM Integration: Seamlessly integrates with application performance management tools.

What benefits and ROI should be considered?

Operational Efficiency: Quick issue detection reduces downtime.
Improved Debugging: Enhanced error analysis supports rapid problem resolution.
Comprehensive Monitoring: Offers a holistic view of application performance and user behavior.
Incident Management: Integration with incident tools helps streamline responses.
Efficient Alerts: Rapid alert systems ensure timely notifications of issues.

In industries like e-commerce and financial services, New Relic supports application performance monitoring to enhance user experience and system reliability. Organizations leverage its insights for optimizing performance, particularly in server operations and infrastructure management. Its ability to monitor API failures through synthetic monitoring is crucial for maintaining high service levels.

Sample Customers

Information Not Available

World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club

IT Infrastructure Monitoring