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Real-time monitoring and alerts have helped us reduce troubleshooting effort by approximately twenty to thirty percent, saving engineering time and helping maintain a reliable AWS infrastructure.
The primary return comes from its effectiveness, leading to significant cost savings, especially since we can create tenants and allow multiple countries to utilize the nodes through shared tools.
It saves time by issuing alerts that notify engineers about problems or incidents.
The customer support for Netdata has been generally perfect, as they helped me during troubleshooting and resolved monitoring issues on time.
The customer support has always been proactive and very responsive while handling our data growth.
the support is quick and meets service-level agreements
I get an instant response and on-call support as well.
The complexities and internal processes in approvals necessitate a more tailored support approach, ensuring that assistance is relevant and timely.
The product is very easy to scale.
A single polling engine with enterprise supports up to 100 additional polling engines, monitoring up to 100,000 elements per instance.
The scalability of SolarWinds Hybrid Cloud Observability is great.
In my current environment, we have experienced instability likely due to the deployment not meeting required standards.
We have to put a lot of communication in place because if we are trying to take SolarWinds Hybrid Cloud Observability down for upgrades, then obviously the entire observability or infrastructure monitoring is paused.
More flexible dashboard customization and simpler integrations with tools like PagerDuty or Slack would definitely make incident response smoother and reduce manual work in my organization.
Netdata can be improved by incorporating AI-driven anomaly detection and predictive monitoring capabilities to forecast potential bottlenecks.
Netdata could improve by offering more advanced customizable dashboards, simpler configuration for complex AWS environments, and better integration with third-party tools.
The solution could improve in areas such as CICD observability.
The initial setup and configuration can also be complex for new users.
I think deeper integration into Kubernetes, serverless functions, and cloud-native tracing can be implemented as these matter to many organizations.
Pricing visibility helped us understand usage and plan costs effectively.
The metering and billing experience was fairly straightforward, although I would like clear visibility into how usage affects cost as monitoring scales across more servers.
We approached SolarWinds Hybrid Cloud Observability directly and the quotation that they gave was a very expensive one.
The pricing is mid-segment, which means it is neither cheap nor expensive compared to other products.
The new pricing models lack clarity in communication, bundling services that we may not actually need, leading to unnecessary costs.
These functionalities enhance visibility and proactive capabilities for faster anomaly detection, contributing to overall improved operational efficiency and infrastructure reliability.
Netdata's AI-driven monitoring is useful for identifying unusual system behavior, and security and access control are particularly important in my organization because they help me protect my customers' most sensitive data.
Netdata's best features that I find outstanding are the real-time monitoring, interactive dashboards, automated alerts, and detailed performance analytics.
It is easy to scale by increasing the count of observable objects, adding additional servers, and polling engines, which is crucial for enterprise-level projects.
It has an alerting engine where I can define thresholds and configure custom alerts, which can also be integrated with ITSM or a ticketing system to auto-create tickets.
Smart Alerts in SolarWinds Hybrid Cloud Observability has been really helpful for our team. For instance, one day, a switch interface started hitting high utilization, which would have caused slowness in network traffic. SolarWinds Hybrid Cloud Observability sent an alert immediately, so we could check the devices and fix the issue before users noticed any problem.
| Product | Mindshare (%) |
|---|---|
| SolarWinds Hybrid Cloud Observability | 1.2% |
| Netdata | 1.7% |
| Other | 97.1% |


| Company Size | Count |
|---|---|
| Midsize Enterprise | 2 |
| Large Enterprise | 5 |
| Company Size | Count |
|---|---|
| Small Business | 4 |
| Midsize Enterprise | 1 |
| Large Enterprise | 5 |
Netdata offers real-time performance monitoring and troubleshooting across infrastructures. It provides deep insights and metrics visualization, ensuring seamless operation and efficiency for IT systems.
Netdata is widely regarded in IT environments for its comprehensive monitoring capabilities utilizing a highly adaptive data collection approach. It supports a large array of metrics enabling users to maintain peak performance. Users can visualize data with clarity, allowing for quick identification of issues and efficient resource management. Netdata employs an open-source approach, ensuring flexibility and community-driven enhancements.
What are Netdata's key features?Netdata finds application in industries such as finance, healthcare, and technology where uptime and performance are critical. Its flexible architecture adapts easily to these sectors, ensuring reliable monitoring for cloud operations and on-premise systems alike.
SolarWinds Hybrid Cloud Observability enhances IT operations with comprehensive visibility across hybrid environments for improved performance and uptime.
Providing a unified platform, SolarWinds Hybrid Cloud Observability allows IT teams to manage, monitor, and optimize both on-premises and cloud resources. It integrates seamlessly with existing tools, improving efficiency with robust data analytics and visualization. Its advanced features decrease time-to-resolution for system issues and help maintain system health.
What are the most important features of SolarWinds Hybrid Cloud Observability?SolarWinds Hybrid Cloud Observability is implemented across multiple industries like healthcare, finance, and manufacturing to ensure reliable performance and security of IT ecosystems. Its adaptability and comprehensive coverage make it a favored choice for enterprises managing both legacy and cloud-based infrastructures.
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