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IBM SevOne Network Performance Management (NPM) vs SolarWinds Hybrid Cloud Observability comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.4
IBM SevOne enhances network monitoring and issue resolution, ensuring cost efficiency and improved operational performance for businesses.
Sentiment score
5.5
SolarWinds Hybrid Cloud Observability enhances cost efficiency and reduces errors, though some users prefer alternatives due to unmet expectations.
The primary return comes from its effectiveness, leading to significant cost savings, especially since we can create tenants and allow multiple countries to utilize the nodes through shared tools.
IT Network Coordinator (Northern Region) at a financial services firm with 10,001+ employees
It saves time by issuing alerts that notify engineers about problems or incidents.
Business Developement Manager at I.ua
 

Customer Service

Sentiment score
8.0
IBM SevOne NPM customer service is praised for responsiveness, expertise, friendly communication, fast response, and handling complex cases effectively.
Sentiment score
5.7
SolarWinds support is swift and praised but needs better market-specific understanding, particularly in Nigeria, for tailored assistance.
The technical support from IBM for SevOne Network Performance Management (NPM) is very good.
Network monitoring engineer at a tech vendor with 10,001+ employees
the support is quick and meets service-level agreements
Business Developement Manager at I.ua
I get an instant response and on-call support as well.
Solutions Architect at Cognizant
The complexities and internal processes in approvals necessitate a more tailored support approach, ensuring that assistance is relevant and timely.
IT Network Coordinator (Northern Region) at a financial services firm with 10,001+ employees
 

Scalability Issues

Sentiment score
8.1
IBM SevOne NPM offers scalable, flexible network monitoring, easily integrating devices and expanding for diverse business sizes and needs.
Sentiment score
7.5
SolarWinds Hybrid Cloud Observability is scalable for large enterprises, supporting up to 100,000 elements, with high user ratings.
It is suitable for small, medium, and enterprise-level companies.
Network monitoring engineer at a tech vendor with 10,001+ employees
The product is very easy to scale.
Business Developement Manager at I.ua
A single polling engine with enterprise supports up to 100 additional polling engines, monitoring up to 100,000 elements per instance.
Senior Lead at a tech vendor with 10,001+ employees
The scalability of SolarWinds Hybrid Cloud Observability is great.
IT Network Coordinator (Northern Region) at a financial services firm with 10,001+ employees
 

Stability Issues

Sentiment score
7.9
IBM SevOne NPM is stable and reliable, with most issues arising from non-SevOne components or specific scenarios.
Sentiment score
6.2
SolarWinds Hybrid Cloud Observability is stable when properly deployed, though issues may arise from improper deployment or infrastructure.
The stability of IBM SevOne Network Performance Management (NPM) is excellent.
Network monitoring engineer at a tech vendor with 10,001+ employees
In my current environment, we have experienced instability likely due to the deployment not meeting required standards.
IT Network Coordinator (Northern Region) at a financial services firm with 10,001+ employees
 

Room For Improvement

IBM SevOne struggles with upgrade complexity, reporting detail, integration, visualization, and seeks enhanced analytics and cloud monitoring improvements.
SolarWinds Hybrid Cloud Observability needs better integrations, support, and performance, with easier setup and enhanced customer assistance.
It would be beneficial to have out-of-the-box integration with third-party vendors and improvements in correlation features.
Network monitoring engineer at a tech vendor with 10,001+ employees
The solution could improve in areas such as CICD observability.
Business Developement Manager at I.ua
The initial setup and configuration can also be complex for new users.
Quality Auditing Associate at a tech vendor with 10,001+ employees
I think deeper integration into Kubernetes, serverless functions, and cloud-native tracing can be implemented as these matter to many organizations.
Senior Lead at a tech vendor with 10,001+ employees
 

Setup Cost

IBM SevOne NPM provides scalable, flexible licensing, though upfront costs can be high; negotiation is advised for cost management.
SolarWinds' node-based licensing is cost-effective but renewal confusion and regional pricing challenges complicate enterprise adoption.
The pricing is mid-segment, which means it is neither cheap nor expensive compared to other products.
Business Developement Manager at I.ua
The new pricing models lack clarity in communication, bundling services that we may not actually need, leading to unnecessary costs.
IT Network Coordinator (Northern Region) at a financial services firm with 10,001+ employees
Before, everything was licensed. Now with SaaS, it is easy, but some companies say that they are SaaS, but their business model is a license, so it is difficult to do business with them.
Director, Technical Services at MindSource, Inc.
 

Valuable Features

IBM SevOne NPM offers scalable, real-time monitoring with integration, alerting, and reporting for proactive network management and optimization.
SolarWinds Hybrid Cloud Observability offers comprehensive monitoring, proactive alerts, and integrations for reduced downtime and enhanced reporting.
The most valuable features of IBM SevOne Network Performance Management (NPM) are its stability, usability, visibility, and user-friendly interface.
Network monitoring engineer at a tech vendor with 10,001+ employees
It is easy to scale by increasing the count of observable objects, adding additional servers, and polling engines, which is crucial for enterprise-level projects.
Business Developement Manager at I.ua
It has an alerting engine where I can define thresholds and configure custom alerts, which can also be integrated with ITSM or a ticketing system to auto-create tickets.
Solutions Architect at Cognizant
Smart Alerts in SolarWinds Hybrid Cloud Observability has been really helpful for our team. For instance, one day, a switch interface started hitting high utilization, which would have caused slowness in network traffic. SolarWinds Hybrid Cloud Observability sent an alert immediately, so we could check the devices and fix the issue before users noticed any problem.
Quality Auditing Associate at a tech vendor with 10,001+ employees
 

Categories and Ranking

IBM SevOne Network Performa...
Ranking in Cloud Monitoring Software
30th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
54
Ranking in other categories
Network Monitoring Software (42nd), Server Monitoring (19th), IT Infrastructure Monitoring (40th), Log Management (44th)
SolarWinds Hybrid Cloud Obs...
Ranking in Cloud Monitoring Software
18th
Average Rating
8.2
Reviews Sentiment
5.9
Number of Reviews
8
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Cloud Monitoring Software category, the mindshare of IBM SevOne Network Performance Management (NPM) is 1.4%, up from 1.0% compared to the previous year. The mindshare of SolarWinds Hybrid Cloud Observability is 0.8%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Monitoring Software Market Share Distribution
ProductMarket Share (%)
SolarWinds Hybrid Cloud Observability0.8%
IBM SevOne Network Performance Management (NPM)1.4%
Other97.8%
Cloud Monitoring Software
 

Featured Reviews

reviewer1543041 - PeerSpot reviewer
Network monitoring engineer at a tech vendor with 10,001+ employees
Provides consistent infrastructure monitoring with excellent usability and support
The primary use case of IBM SevOne Network Performance Management (NPM) is network monitoring. It helps to maintain the infrastructure's availability and ensure that alerts are generated when needed The most valuable features of IBM SevOne Network Performance Management (NPM) are its stability,…
reviewer2779182 - PeerSpot reviewer
IT Network Coordinator (Northern Region) at a financial services firm with 10,001+ employees
Provides timely insights that help prevent network outages and support critical infrastructure decisions
SolarWinds Hybrid Cloud Observability could be improved, particularly regarding integrations with Huawei solutions. Given Huawei's rapid growth in the tech and network space, the integration with Huawei is not meeting the standards set by integrations with other providers such as Cisco. This is essential for the continued effective use of SolarWinds in the African market. SolarWinds has excelled in its user interface and reporting capabilities regarding custom report creation. However, communication on how to create those custom reports can be enhanced. While many of us figure it out after time, a smoother process for creating custom reports would significantly aid engineers. I chose 9 out of 10 partly because I have recently had issues with integration with Huawei, which is quickly becoming a significant player in the market. Since we operate a majority of our spoke sites with Huawei, SolarWinds tends to lose some advantages because the SNMP criteria for monitoring Huawei devices are not providing the comprehensive reports we need, leading me to deduct one point.
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Top Industries

By visitors reading reviews
No data available
Government
13%
University
7%
Energy/Utilities Company
7%
Transportation Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise6
Large Enterprise45
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise1
Large Enterprise4
 

Questions from the Community

What needs improvement with SevOne Network Data Platform?
There is room for improvement in the integration with different vendors and the reporting capabilities. It would be beneficial to have out-of-the-box integration with third-party vendors and improv...
What is your primary use case for SevOne Network Data Platform?
The primary use case of IBM SevOne Network Performance Management (NPM) ( /products/ibm-sevone-network-performance-management-npm-reviews ) is network monitoring. It helps to maintain the infrastru...
What advice do you have for others considering SevOne Network Data Platform?
To compete with custom-built tools, IBM SevOne Network Performance Management (NPM) should accommodate the desired features and be timely in the delivery of feature updates. I would rate the overal...
What is your experience regarding pricing and costs for SolarWinds Hybrid Cloud Observability?
Regarding pricing, setup cost, and licensing, we engaged with SolarWinds through a partner, and negotiations were conducted by our procurement team. We received a discount initially, but noticed th...
What needs improvement with SolarWinds Hybrid Cloud Observability?
SolarWinds Hybrid Cloud Observability could be improved, particularly regarding integrations with Huawei solutions. Given Huawei's rapid growth in the tech and network space, the integration with H...
What is your primary use case for SolarWinds Hybrid Cloud Observability?
My main use case for SolarWinds Hybrid Cloud Observability is proactive monitoring, which allows the network team or the NOC operations monitoring team to know when there are downtimes or possible ...
 

Also Known As

SevOne
No data available
 

Overview

 

Sample Customers

ATOS, Devereux, Spark New Zealand, Access4, Rogers Communication, Lumen (formerly known as CenturyLink)
Information Not Available
Find out what your peers are saying about IBM SevOne Network Performance Management (NPM) vs. SolarWinds Hybrid Cloud Observability and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.