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Netgate pfSense vs Smoothwall Firewall comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Fortinet FortiGate
Sponsored
Ranking in Firewalls
1st
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
574
Ranking in other categories
Secure Web Gateways (SWG) (2nd), Intrusion Detection and Prevention Software (IDPS) (1st), Software Defined WAN (SD-WAN) Solutions (1st), WAN Edge (1st), ZTNA (2nd), Unified Threat Management (UTM) (1st)
Netgate pfSense
Ranking in Firewalls
2nd
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
217
Ranking in other categories
No ranking in other categories
Smoothwall Firewall
Ranking in Firewalls
42nd
Average Rating
9.0
Reviews Sentiment
8.3
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the Firewalls category, the mindshare of Fortinet FortiGate is 20.4%, up from 19.1% compared to the previous year. The mindshare of Netgate pfSense is 10.8%, down from 18.5% compared to the previous year. The mindshare of Smoothwall Firewall is 0.3%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Firewalls Market Share Distribution
ProductMarket Share (%)
Fortinet FortiGate20.4%
Netgate pfSense10.8%
Smoothwall Firewall0.3%
Other68.5%
Firewalls
 

Featured Reviews

Vasu Gala - PeerSpot reviewer
A stable solution with an intuitive interface and quick customer service
I have been working with Fortinet FortiGate, WatchGuard, Sophos, and SonicWall. I'm not as comfortable with SonicWall because of their UI and limitations. I prefer Fortinet above all other options. When it comes to configuration, I am confident in my ability to handle various tasks, including creating policies such as firewall rules, web policies, and application policies. Additionally, I can configure VPNs and implement load balancing, among other tasks. Overall, I feel much more comfortable working with Fortinet. Fortinet has made significant improvements by integrating AI with firewalls for threat analysis and prevention. In the past 2-3 years, they have launched FortiSASE and SIEM, and they also provide SOC services. Both Palo Alto and Fortinet FortiGate are excellent. While Fortinet FortiGate comes at higher prices, the functionality and support justify the cost. They promptly resolve firmware issues and inform all support providers about configuration changes.
Jean-Pierre DAREYS - PeerSpot reviewer
Easy to use, configurable, flexible, excellent user group support
I'm not knowledgeable enough to suggest new features. The use has been very straightforward. Whatever questions I've had, I've found videos to help me on YouTube, or I've been able to ask the forums. I've also reached out to technical support and I've received help although there could be more videos or tutorials from Netgate, in addition to third parties who have already implemented it, which is great. I have suffered a lot of problems over time but I don't think the problems are related to the hardware or the software. I am convinced that the problems have been related to hacking during configuration. During the setup process, while experimenting, the device would stop working or the password would suddenly not allow access, requiring re-installation and re-configuration, it was very slow going until I moved to the cloud. The dashboard is a little bit slow and the reporting isn't always current or immediate but acceptable. I'm not sure I can make data-driven decisions due to insufficient volume. I would need enhanced reporting, statistics, playback. I haven't looked at the reports a lot since because you have to access the log files, time is an issue, I use it in a home office environment.
Himanshu-Sharma - PeerSpot reviewer
Offers good scalability and monitoring features
There is room for improvement in the UI. They can improve it by making it so that everything is in one place, so we don't have to jump around to different pages. For example, if we're creating a rule, we should be able to do everything on the same page. Just a drop-down thing or something. This would improve productivity.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Fortinet FortiGate provides excellent security against ransomware attacks."
"The main benefit I have seen from using Fortinet FortiGate is the protection it offers because I can see threats that come through in real-time, and if they are blocked, I can see that."
"The Fortinet FortiGate local partners were good. I did not have direct contact with Fortinet support."
"The user interface is relatively easy. The devices are easy to deploy and figure out when you have experience with other security appliances."
"Fortinet FortiGate offers several valuable features, particularly as an interface-based solution. Its design makes it easy to understand both incoming and outgoing network traffic through its interface."
"The signature database and zero-day detection are Fortinet FortiGate's most valuable features."
"One of the valuable features is a standardized OS."
"I have found most of the features to be good with excellent functionality."
"The most valuable features of Netgate pfSense are the ease of use and GUI."
"The "OpenVPN Client Export" package is really helpful in exporting the VPN client software on most popular devices: iOS/Android, Windows, Mac, Linux, and a handful of SIP handsets."
"The quality of support is great."
"I'm the expert when it comes to Linux systems, however, with the pfSense, due to the web interface, the rest of the staff can actually make changes to it as required without me worrying about whether they've opened up ports incorrectly or not. The ease of use for non-expert staff is very good."
"The performance optimization documentation has improved our organization. The base setup is great but with higher bandwidth, it is really hard to find good documentation on how to tweak the setup to get the most out of your connection."
"Good basic firewall features."
"pfSense provides visibility that enables users to make data-driven decisions. I'd rate the capabilities seven out of ten."
"I would recommend pfSense to others."
"It was easy to initially deploy it."
 

Cons

"One issue is that they have retired SSL VPN for existing devices. This causes significant effort for us to change customer setups."
"Fortinet FortiGate needs to improve the logging and reporting. Additionally, the next-generation application's policies should be improved. When they were released they had bugs."
"In an incident, after a restart, Fortinet FortiGate did not connect to FortiGuard servers. Due to that reason, on the customer end, all websites got blocked."
"The pricing could be reduced or include the first year warranty."
"The user interface of the Fortinet FortiGate management console could be more intuitive and user-friendly, and the log analysis and reporting features could be enhanced to provide more flexibility and customizable insights."
"It would be a benefit if Fortinet would release a one-stop solution that is better integrated with other products and an automated emergency response system."
"The product's data guard feature should support a USB port when the internet connection is unavailable."
"The support is not good because I generally search for solutions online. When I open a case, they usually identify it as a bug they are working on."
"There are some bias issues and some intrusions in our network that have to be addressed. So, we're thinking of changing this firewall to something like a professional hardware-enabled firewall."
"Web interface could be enhanced and more user friendly."
"There is more demand for UTMs than a simple firewall. pfSense should support real-time features for handling the latest viruses and threats. It should support real-time checks and real-time status of threats. Some other vendors, such as Fortinet, already offer this type of capability. Such capability will be good for bringing pfSense at the same level as other solutions."
"Network monitoring and device inventory could use some improvements. I'm using SpiceWorks for this because it never really worked in pfSense."
"pfSense would be much more efficient if it allowed exporting the entire configuration of a device after it's been set up."
"The solution could be more user-friendly, and the graphical interface needs some work so that someone without an IT background can use the application. I would like the ability to manage the on-premise appliance from the cloud. When I'm not in the office, it would be great to connect to the pfSense server and administer the network remotely."
"It needs better parsing of logs. At the moment, you have to use an external server for this if you want a deeper analysis."
"We do a lot of managed services and are currently trying to get people off of L2TP VPN. Apparently, we can download a mobile config file from a configured NetGate device, and we're primarily Apple. We've experimented with it on a device that's not a production device, and we can't seem to get the phase one IPSec set correctly so that the Apple config will accept it."
"There is room for improvement in the UI. They can improve it by making it so that everything is in one place, so we don't have to jump around to different pages."
 

Pricing and Cost Advice

"The support subscription for the solution is annual. You are paying for support and there are two levels of support, professional and advanced."
"The price is fine."
"Fortinet is competitive price-wise."
"The price for the Fortinet FortiGate is reasonable. Secure SD-WAN is free of charge. If you have their firewall, it's free of charge. It's very tempting."
"If you purchase a one-year subscription with the hardware and then you want to renew for the second year, it is very costly."
"The price of Fortinet FortiGate is affordable. Most of our customers are on a three-year license to use the solution. All the features and support are included in the price."
"In terms of the market, it's not a cheap product, but it's cost-effective."
"The price is fair compared to the other competitors."
"Netgate pfSense is fairly priced."
"We are using the open-source version which is free. We are testing the solution to see if we are going to go to the enterprise version which requires a license and is not free."
"The pricing is reasonable."
"It's highly cost-effective for both the average consumer and business users."
"Unless they have specific requirements that demand a particular device, I always suggest pfSense specifically because of the absence of pricing and licensing."
"It is economical (i.e., free)."
"It's not too expensive considering all of the features on offer. It's about $1700 a year."
"Netgate pfSense offers good value for its price."
Information not available
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Comms Service Provider
9%
Manufacturing Company
8%
Financial Services Firm
6%
Computer Software Company
16%
Comms Service Provider
13%
Educational Organization
6%
University
6%
Computer Software Company
19%
Educational Organization
12%
Comms Service Provider
10%
University
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business350
Midsize Enterprise130
Large Enterprise187
By reviewers
Company SizeCount
Small Business166
Midsize Enterprise33
Large Enterprise28
No data available
 

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What needs improvement with Smoothwall Firewall?
There is room for improvement in the UI. They can improve it by making it so that everything is in one place, so we d...
What is your primary use case for Smoothwall Firewall?
Our use cases are for monitoring and security. The primary purpose of the firewall is maintaining security and benefi...
 

Overview

 

Sample Customers

Amazon Web Services, Microsoft, IBM, Cisco, Dell, HP, Oracle, Verizon, AT&T, T-Mobile, Sprint, Vodafone, Orange, BT Group, Telstra, Deutsche Telekom, Comcast, Time Warner Cable, CenturyLink, NTT Communications, Tata Communications, SoftBank, China Mobile, Singtel, Telus, Rogers Communications, Bell Canada, Telkom Indonesia, Telkom South Africa, Telmex, Telia Company, Telkom Kenya
Nerds On Site Inc., RKC Development Inc., Expertech, Fisher's Technology, Ncisive, Consulting, CPURX, Vaughn's Computer House Calls, Imeretech LLC, Digital Crisis, Carolina Digital Phone, Technigogo Technology Services, The Simple Solution, SwiftecITInc, Rocky Mountain Tech Team, Free Range Geeks, Alaska Computer Geeks, Lark Information Technology, Renaissance Systems Inc., Cutting Edge Computers, Caretech LLC, GoVanguard, Network Touch Ltd, P.C. Solutions.Net, Vision Voice and Data Systems LLC, Montgomery Technologies, Techforce, Concero Networks, ASONInc, CPS Electronics and Consulting, Darkwire.net LLC, IT Specialists, MBS-Net Inc., VOICE1 LLC, Advantage Networking Inc., Powerhouse Systems, Doxa Multimedia Inc., Pro Computer Service, Virtual IT Services, A&J Computers Inc., Envision IT LLC, CommunicaONE Inc., Bone Computer Inc., Amax Engineering Corporation, QPG Ltd. Co., IT 101 Inc., Perfect Cloud Solutions, Applied Technology Group Inc., The Digital Sun Group LLC, Firespring
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